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IT4IT™ Course – Foundation 2 Days Training in Seoul

Course Description : The IT4IT™ Foundation Course explains the key strategies and approaches for offering effective IT services. The Course introduces the IT4IT Reference Architecture, which is a standard reference architecture necessary for building and managing an efficient IT organization. The IT4IT Reference Architecture uses a value chain model, which highlights key streams of work that should be undertaken within IT to identify the activities that add value to organization’s business. This Course is interactive and thought provoking. The Course includes: Group discussions Practical “take-aways” Practice exam Course Outline : Module1: Course Introduction Module2: Introduction to IT4IT and The Open Group IT4IT Introduction IT4IT Context IT4IT IT Value Chain Module3: IT4IT Core IT4IT Core Overview Levels of Abstraction Module4: Strategy to Portfolio (S2P) Value Stream S2P Value and Stream: Scope and Objectives S2P Value and Stream: Phases and Activities S2P Value and Stream: Functional Component Review Module5: Requirement to Deploy (R2D) Value Stream R2D Value Stream: Scope and Objectives R2D Value Stream: Phases and Activities R2D Value Stream: Functional Component Review Module6: Request to Fulfill (R2F) Value Stream R2F Value and Stream: Scope and Objectives R2F Value and Stream: Phases and Activities R2F Value and Stream: Functional Component Review Module7: Detect to Correct (D2C) Value Stream D2C Value and Stream: Scope and Objectives D2C Value and Stream: Phases and Activities D2C Value and Stream: Functional Component Review Module8: Supporting Activities IT Value Chain: Supporting Activities Target Audience : The Course is aimed at business and IT Management and encourages interaction and the exchange of practical insights and approaches. The following IT professionals can consider taking this Course: IT Operations Manager Service Manager IT Auditor IT Security Manager Project Manager Process Manager Change Manager Problem Manager Incident Manager Service Level Manager Customer Support Technician Learning Objectives : Understand the basic concepts of IT4IT value streams and the IT4IT Reference Architecture. Define the key IT4IT Reference Architecture terminologies. Understand the IT4IT Certification program. Explain the key Objectives of four IT4IT value streams. Define the functional components of the four IT4IT value streams. Prepare for the IT4IT exam. Course Agenda : Day 1 Course Introduction Introduction to IT4IT and The Open Group IT4IT Core Strategy to Portfolio (S2P) Value Stream Requirement to Deploy (R2D) Value Stream Day 2 Request to Fulfill (R2F) Value Stream Detect to Correct (D2C) Value Stream Supporting Activities Exam Preparation Guide

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Hamilton (Touring)

Cash, American Express, Mastercard, & Visa. Will Call is located at the Box Office. Box Office Telephone: 323-468-1770 The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.

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Boston Bruins vs. Arizona Coyotes

Cash; Check up to $100.00 w/Mass. Driver License; AMEX; Visa; MC; Discover; Diners Club Pick up tickets starting 2 hours prior to event time. Customer must present the actual credit card used to place order and a photo I.D. General Info Number:(617) 624-1000 Group Sales (only!): (617) 624-1805/1806 Bruins (617) 624-BEAR (Groups = 25+) Celtics (617) 523-3030 (Groups = 20+) Please do not contact Group Sales regarding sold out games! TD Garden - Boston | Tickets, Schedule, Seating Chart, Directions (ticketmaster.com) The box office will open 2 hours prior to an event and remain open until one hour after the event begins. Please note the TD Garden Box Office does not sell tickets at the public on sale. All tickets should be purchased via www.ticketmaster.com *Hours subject to change This is an accessible venue.

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Disney On Ice presents Find Your Hero

Cash, Check, Visa, Mastercard, Discover & AMEX Available at the Box Office. Opens 1 hour before event. PLEASE BRING A PICTURE ID, THE ACTUAL CREDIT CARD USED TO PURCHASE THE TICKETS, AND YOUR ORDER NUMBER. 256-551-2345 Monday-Friday; 10:00am-5:00pm. This venue is accessible.

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Harry Potter and the Cursed Child - Parts 1 & 2 Sat 14:00 & 19:00

Tickets left at the box office for collection may be picked up on the day, during the hour before the performance starts. Please take the credit card used to make the booking and the Ticketmaster booking reference number as proof of purchase. Ticketmaster UK: 0870 154 40 40, International: 00 44 161 385 3500 Monday - Saturday 10:00 - 18:00 and occasionally on Sunday. Infra red hearing system with no deposit required. For special needs seating please call 0844 412 4648. Disabled toilet situated in the rear Stalls with ground level access There is no limit to the amount of Guide Dogs (within reason of course)

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Il Divo

Major credit cards, Apple Wallet, Google Wallet, Android Pay Collect from the venue on the day of the event. Take credit card, photo ID and Ticketmaster reference number with you. Box office: 0844 581 1331 The box office is usually open on show days at approx. 4pm. On certain show days, this may be open earlier or later dependant on the nature of the event. To confirm the opening times check out the event page for your event or call 0844 581 1331. Box office is not open on non-show days. The arena offers excellent facilities for clients with disabilities. They produce a fact sheet that includes help with parking, seating, medical problems, visual alternatives, hearing assistance, wheelchair loan etc. Clients in need of such information and to make a purchase,please contact the Box office on 0800 640 5001,who will be more than happy to help.

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Monster Jam

Visa only for New England Patriots. Visa, Mastercard, Amex, Cash-For all other events Will call is located at the ticket office. Customers must present photo I.D., the actual credit card used to purchase tickets and the confirmation number. NOTE: If picking up your tickets at Will Call, we strongly recommend arriving at the Ticket Office with a photo I.D. one hour prior to kickoff to claim your seats and avoid any prolonged wait times. Monday - Friday: 9am - 5pm Accessible Seating available through Ticketmaster and the box office.

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Chicago Blackhawks vs. Boston Bruins

The United Center Box Office accepts Cash, Visa, MasterCard, American Express and Discover Card. Tickets held at Will Call can be picked up beginning 90 minutes prior to the start of the actual event. E-TICKET /PRINT AT HOME & MOBILE TICKETING If you chose Print-at-Home as your delivery method, your tickets will be sent to the email address used at the time of purchase in the form of a .pdf and must be printed on paper in advance for entry. Print at Home tickets cannot scanned at the venue from a mobile device. Choosing mobile entry allows the convenience of using your smartphone as your game ticket. You no longer need to bring your physical tickets to the game. This includes season tickets and single game tickets purchased online or forwarded by email through authorized outlets including Chicagoblackhawks.com, Chicagobulls.com, ClickTix, Ticketmaster.com or other United Center approved outlets. Mobile entry requires a valid QR code. (312) 455-4500 (312) 455-4519 (TTY) Monday-Friday, 11:00 a.m. until 6:00 p.m. Saturday, closed if no performance Sunday, closed if no performance *Hours subject to change depending on event schedules. Not only is the United Center designed to 100% ADA compliance, but each team member has been specifically trained in assisting our guests with special needs. Should you have any questions regarding the accessibility of the arena or for ticket information, please call 312-455-4653 and ask for Guest Relations (312-455-4519 TTY). Tickets in wheelchair accessible areas are available on all levels of the United Center, and the arena offers 100 disabled parking spaces located in parking Lot G off of Damen Avenue. All washrooms, restaurants, first aid station, seating areas, Cash Stations, box offices, Concession stands and drinking fountains are all wheelchair accessible.

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1 Hour Family SUP Lessons (03-02-2020 starts at 3:00 PM)

Develop hidden talent. Strengthen the bonds between families. Encourage personal discipline. Teach lasting commitment. And do it all through a simple but exhilarating connection with the ocean environment. Give them the opportunity to experience the joys of Stand Up Paddling and your Ohana will thank you long after the boards have been stored.And to help offset the expenses of bringing the whole family to Hawaii, we’ve created a family package that’s affordable, safe, and fun for everyone. The base family lesson covers one adult and one child who is 12 years old and under, with the option to add additional family members of any age.By completing this booking request, you acknowledge that this is a request that needs to be confirmed by our Partners. Once verified, you will receive a confirmation email.

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