Cash and All Major Credit Cards
MUST HAVE PHOTO I.D. & CREDIT CARD USED TO PURCHASE TICKETS WHEN PICKING UP WILL CALL TICKETS
702-693-6143 1-855-234-7469 Group Sales (20+)
Opens one hour prior to the first show and closes a half hour after the last show. Each person must have a ticket.
To better accommodate your needs the box office has requested that special seating accommodations be solicited through their representatives.
Cash; Check up to $100.00 w/Mass. Driver License; AMEX; Visa; MC; Discover; Diners Club
Pick up tickets starting 2 hours prior to event time. Customer must present the actual credit card used to place order and a photo I.D.
General Info Number:(617) 624-1000 Group Sales (only!): (617) 624-1805/1806 Bruins (617) 624-BEAR (Groups = 25+) Celtics (617) 523-3030 (Groups = 20+) Please do not contact Group Sales regarding sold out games!
Fall, Winter and Spring: Monday - Friday 10:00AM -6:00PM Saturday - Sunday: Closed unless there is an event. Box Office opens 3 hours prior to event start time. (closed Thanksgiving & Christmas) Summer: Monday - Thursday 10:00AM - 5:00PM Friday 10:00AM - 2:00PM Saturday - Sunday: Closed unless there is an event. Box Office opens 3 hours prior to event start time.
This is an accessible venue.
Cash, American Express, Mastercard, & Visa.
Will Call is located at the Box Office.
Box Office Telephone: 323-468-1770
The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED
There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.
Cash, American Express, Mastercard, & Visa.
Will Call is located at the Box Office.
Box Office Telephone: 323-468-1770
The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED
There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.
Aligned with NEAS Quality Assurance Framework G this online course explores a number of approaches business owners and managers in International Education and Training can take to ensure their Centres maintain quality, and are prepared for any eventuality.
This online course will cover such concepts as good governance, risk management, and quality assurance. Participants are also invited to network and share their experiences in managing an ELT centre.
This course contains new features that are different to the 2017 version of the course such as:
Interactive quizzes with instant feedback
Interactive activities for quality principle G 1-6 and drivers
Badges awarded for each completed Module
Discussion Forums for sharing of task ideas with other NEAS members
Chat function for real time communication
This workshop is open for NEAS Associate and full Members Only.
It is recommended to all professional staff and teachers who aspire to management positions.
FAQs
How can I contact the organiser with any questions?
neas@neas.org.au
The Ticket says Members only, How do I become a NEAS member?
For more details please visit: http://www.neas.org.au/about-us/membership/
Course Description:Desktop support involves more than just supporting desktops. It includes support for laptops, notebooks, printers, and just about anything for which the company plans to provide face-to-face desktop support. The desktop support manager is responsible for executing the operational and tactical plans of desktop support, while satisfying customer and business needs. Designed for both new and experienced desktop support managers, this Course helps desktop support managers satisfy operational demands and build a support center that aligns with the organization, adds value to the business, and delivers on its commitments.
Course Topics:
Unit 1 : Desktop Support
● The Evolution of Support
● Support Center Maturity
● Successful Desktop Support
Unit 2 : Strategy
● Strategic Perspective
● Business Alignment
● SWOT
Unit 3 : IT Financial Management
● IT Financial Management
● Cost, Value, and ROI
Unit 4 : Support Delivery Methods and Technology
● Service Desk Infrastructure
● Telephony Infrastructure
● Desktop Support Delivery Methods
● Service Management Systems
● Selecting Service Desk Technology
Unit 5 : Service Level Management
● Service Level Management
Unit 6 : Metrics and Quality Assurance
● Desktop Support Metrics
● Data Sources
● Baselining and Benchmarking
● Performance Reporting
● Quality Assurance Programs
● Measuring Customer Satisfaction
● Measuring Employee Satisfaction
Unit 7 : Desktop Support Processes
● Best Practices for Support
● IT Service Management
● The Service Desk
● Service Operations
● Service Design
● Service Transition
● Knowledge Management
Unit 8 : Leadership
● Your Responsibilities as a Desktop Support Manager
● Your Role as Leader
● Manage Operations Effectively
● Emotional Intelligence
● Communication
● Influence & Motivate
● Integrity & Service Ethics
● Growth
Unit 9 : Workforce Management
● Workforce Management
● Staffing Models
● Scheduling
● Sourcing
● Recruitment
Unit 10 : Training and Retention
● Fostering Relationships
● Teamwork
● Coaching
● Peer Mentoring
● Training
● Rewards, Motivation, Retention
● Performance Management
● Career Development Planning
Unit 11 : Promoting Desktop Support
● What is Marketing?
● Creating Internal Marketing Culture
● Marketing Opportunities
Learning Goals:
● Characteristics of an effective desktop support manager
● How to create and deliver on service level agreements and operating level agreements
● How to align desktop support services with business strategy, Objectives, and Processes
● The importance of the relationships among IT service Management Processes
● Tactics for screening, hiring, training, and leading high-performance teams
● How to create an internal marketing culture to promote your desktop support services
● The metrics and key performance indicators essential to desktop support performance reporting
Course Agenda:
Day 1
● Desktop Support
● Strategy
● IT Financial Management
● Support Delivery Methods and Technology
Day 2
● Service level Management
● Metrics and Quality Assurance
● Desktop Support Processes
● Leadership
Day 3
● Workforce Management
● Training and Retention
● Promoting Desktop Support
Who can Attend? Experienced technical support professionals who must manage day-to-day functions of desktop support, as well as master critical performance and customer service strategies. Individuals who are preparing for the HDI Desktop Support Manager (HDI-DSM) certification exam.
What is it?
A TeachMeet is an organised but informal meeting for teachers to share best practice, teaching innovations and personal experiences of teaching. Participants volunteer to discuss a strategy they have implemented over the past year, or discuss a product that has enhanced their classroom practice. This is the perfect opportunity to share, network and learn with your peers in an informal setting. The event is intended, and free, for educators. If you are not an educator we welcome you to join for $100USD.
What is the aim?
To inspire each other with interesting and useful ideas.
To develop and maintain a network of partners in teaching and learning.
To share ideas and strategies to use in the classroom and beyond.
Event Format
Networking with wine,beer and cheese
Micro-presentations – lasting 5 minutes
Nano-presentations – lasting 2 minutes
If you would like to present at the TeachMeet signup here
Location
FellasShunyi North 顺义北2/F, 8 Laiguangying Donglu (off the Airport Expressway, 100m north of WAB main entrance) Chaoyang District
朝阳区 来广营东路8号2层
Taxi Directions
请带我去【Fella's】地址:来广营东路10号
电话:010 8470 3821
FOR UPDATES FOLLOW ME ON INSTAGRAM:
@IAMLEGACI
NEW ORLEANS
ESSENCE MUSIC FESTIVAL 2020
We bring you info on the hottest parties in New Orleans for Essence Festival 2020.
info on Essence Fest 2020
BE APART OF THE #1 PARTY DURING ESSENCE FESTIVAL WEEKEND
ROCK THE BOAT
WWW.ROCKTHEBOATPARTY.COM
HERE'S A COLLAGE FROM THE ANNUAL ALL WHITE BOAT PARTY
YOU SHOULD BE THERE!!!!
Due to current COVID-19 restrictions by our local food pantries, donations this year are virtual. Between now and Sunday, November 22nd, drop off your donation by calling 414-939-7619 to schedule a time. All donations will be used to purchase food online for one of our local food banks. No donation is too small! Please donate to help make a difference in our community. Thanks for your consideration!
Italian evening classes are to be taking place in central London between 7pm to 8.30pm. Class sizes are restricted to a maximum of 8 students to ensure the needs of all students in the class can be catered for.
The level of our classes are classified according to the European Framework of Languages. Beginner classes at Happy Languages are A1 level classes. This level is suitable for all those who have never studied Italian Language.
See what students say about us: testimonials
Syllabus A1.1
The Price Includes:
All Teaching Materials
Extra contents available on this page (Lesson Summaries, Video Tutorial, Grammar Tips)
Happy Languages' Membership Card
Free or discounted Happy Languages' Events
Would you like to take an exam at the end of your course? Happy Languages is CILS (Certificate granted by Università per Stranieri di Siena) preparation and exam center: see more
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