Cash, American Express, Mastercard, & Visa.
Will Call is located at the Box Office.
Box Office Telephone: 323-468-1770
The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED
There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.
Visa, Mastercard, and American Express. No Cash
Will Call is not currently available as a delivery option. The Stadium Box Office will be open on day of game(s) to help with Mobile Ticket troubleshooting. Location: Right Field and Main Box Offices Windows Open: Spring Training: 2 hours before game. Tampa Tarpons: 1 hour before game.
(813) 879-2244
Right Field and Main Offices will only open on day of Game. Any advance sales must be made online or by contacting the Steinbrenner Field Ticket Office via phone. Hours to reach a Box Office Representative by phone are Mon-Fri 9:30am-5:30pm
This is an accessible venue.
Course Description:
This 2-day course equips the participant with the ability to lead a process assessment project based on the TIPA framework. The course enables participants to collaborate with executive and top management to define the scope, select the class of assessment and plan of an assessment project, and define the project assessment team structure. The participants will be able to use the TIPA tools to monitor progress throughout the project lifecycle, ensure quality of the assessment and present results and recommendations to all relevant stakeholders.
At the end of this course, participants will be optimally prepared to take and pass the TIPA Lead Assessor Exam and become a TIPA Lead Assessor. Please note that to become a ‘Certified TIPA Lead Assessor’, evidence of experience has to be provided to the TIPA governing body (See section ‘Providing evidence of experience’ on page 3)
Course Topics:
● Course Introduction
● Organization of a TIPA Assessment Project
● Responsibilities of the Lead Assessor
● Definition Phase
● Preparation Phase
● Assessment and Analysis Phases
● Results Presentation Phase
● Assessment Closure Phase
● Improvement Cycle
● LUNCH
● Mock Exam
● Exam
Learning Goals:
Upon completion of this course and examination, the participant will gain the following competencies:
● Explain the TIPA assessment methodology and the classes of assessment to
● executive/top management and generate buy in
● Provide the cost of the assessment, using TIPA workload estimation tool (for external consultants)
● Define the scope of the assessment project along with the top management representatives
● Define the structure of the assessment team (roles and responsibilities) and assemble the assessment team
● Provide guidance to the Assessment Coordinator and together with him/her, identify the Interviewees
● Create the assessment project plan, monitor progress, send regular progress update to key stakeholders
● Define the interview plan
● Review the SWOT (Strength, Weakness, Opportunity, and Threat) analysis, recommendations and reports created by the TIPA Assessors and integrate into the Assessment Report
● Present results of the assessment and recommendations to the top management and key stakeholders
● Close the project, review if objectives are met, create lessons-learned log, and plan for improvement of the process assessment process
● Articulate, in detail, the 6 phases of the assessment project
● Use all tools in the TIPA toolbox to perform any or all of the above activities
Course Agenda:
Day 1
Course Introduction
● Organization of a TIPA Assessment Project
● (includes Assignment 1: TIPA Roles
● Assignment 2: Categories of Tools
● Assignment 3: Toolbox overview
● Assignment 4: Classes of Assessment)
● Responsibilities of the Lead Assessor
● (includes Assignment 5: Discover Tool T4 in Toolbox)
Definition Phase
● (includes Assignment 6: Select processes to be assessed
● Assignment 7: Discover Tool T2
● Assignment 8: Discover Tool T5
● Assignment 9: Discover Tool T6
● Assignment 10: FinTRUST – Context Discovery
● Assignment 11: Discover Tool T9
● Assignment 12: FinTRUST – Scope Agreement)
LUNCH
● Preparation Phase
● (includes Assignment 13: Discover Tool T11
● Assignment 14: FinTRUST – Prepare the Process Rating Sheet
● Assignment 15: Discover Tool T13
● Assignment 16: FinTRUST – Interview Plan
● Assignment 17: FinTRUST – Kickoff meeting)
Assessment and Analysis Phases
● (includes Assignment 18: Discover Tool T15)
● Homework (review of day’s material)
Day 2
Results Presentation Phase
● (includes Assignment 19: Discover Tool T16
● Assignment 20: Discover Tool T17
● Assignment 21: FinTRUST – Overall Profile
● Assignment 22: Discover Tool T18
● Assignment 23: FinTRUST – Results Presentation)
Assessment Closure Phase
● (includes Assignment 24: Discover Tool T19
● Assignment 25: Discover Tool T20)
● Improvement Cycle
LUNCH
● Mock Exam
● Exam
Who can Attend?
The TIPA Lead Assessor course will be of interest to:
● Certified TIPA Assessors who would like to lead TIPA assessment projects
● Assessors (CMMi, ISO/IEC 15504 etc.) who would like to use the TIPA methodology to lead process assessments
● Individuals who play a role in assessing and improving processes in an organization and who would like to organize TIPA process assessment.
● Individuals who participate in ITSM implementations in organizations and who are interested in organizing TIPA assessments to measure ITSM process maturity for capability determination (either in a supplier selection process or as a benchmarking tool)
● Individuals who are looking for a turnkey-solution for process assessment to estimate the ROI of ITSM implementations in organizations.
● Individuals in typical roles (but not limited to): Senior Consultants, Project Managers, Quality Managers, Process Owners, Auditors, process improvement consultants
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Cash, Visa, AMX, and MC accepted at box office.
Location: Box Office Hours: 1 hour before event begins, closes 1 hour after start of event. Anaheim Ducks games: 1 1/2 hours before game begins, closes 1 hour after start of game
(714) 704-2500
Mon-Fri: 10am-5pm, Saturday: 10am-4pm. On event Sundays box office opens 3 hours prior to the start of the event. As a result of the COVID-19 outbreak, the business offices of the Anaheim Ducks and Honda Center will be temporarily closed effective Mar. 16. We will continue to monitor and evaluate the situation on a week-to-week basis and will re-open the offices when appropriate. Thank you for your understanding. The Ducks, Honda Center, Gulls and The Rinks staff wish good health to all as we navigate this health crisis. For any questions, please email contactus@hondacenter.com
Wheelchair accessible seating is available in most areas of Honda Center including Plaza, Terrace and Club. Availability of locations is dependent upon event seating configuration. For availability and exact locations based on a particular event, please contact the Honda Center box office at (714) 704-2500 or Ticketmaster by calling (800) 745-3000, by visiting a Ticketmaster Retail Outlet, or by requesting tickets online. Hearing Impaired Guests: Assistive listening devices are available, with a picture ID as a deposit, at the Guest Services Desk located at Section 215. Sign Language Interpreters can be provided by Honda Center. Request must be received at least 48 hours (business days) prior to the event you are attending. For details, please call (714) 704-2431 or (714) 704-2441.
Cash, Visa, Mastercard, Discover & American Express
Will call can be picked up in advance for both Coliseum and Performing Arts Center events at the advance ticket windows (please see Box Office Location and Hours above). Performing Art Center ticket windows day of show hours: Two hours prior to show time until promoter closes the windows. PLEASE BRING A PICTURE ID, THE ACTUAL CREDIT CARD USED TO PURCHASE THE TICKETS, AND YOUR ORDER NUMBER.
843-529-5000 Office 800-745-3000 Charge-by-Phone Accessible seating is available through the venue by calling 843-202-2787
Advance ticketing hours for both the Coliseum and Performing Arts Center are conducted from the Coliseum Advance Ticket Windows located off of Montague Avenue in front of the south entrance to the North Charleston Coliseum . Monday-Friday; 10:00am-5:00pm Open Saturday and Sunday for events and on-sales only (Saturday 10 a.m. until event/ Sunday Noon until event).
Wheelchair and accessible seating is available through the venue by calling 843-202-2787 (TDD 843-529-5021).
Develop hidden talent. Strengthen the bonds between families. Encourage personal discipline. Teach lasting commitment. And do it all through a simple but exhilarating connection with the ocean environment. There are few activities that offer genuine life-changing experiences for the entire family quite like surfing. Give them the opportunity to experience the joys of surfing and your Ohana will thank you long after the boards have been stored.And to help offset the expenses of bringing the whole family to Hawaii, we’ve created a family package that’s affordable, safe, and fun for everyone. The base family lesson covers one adult and one child who is 12 years old and under, with the option to add additional family members. Family lessons are available for both one (1) hour and two (2) hour sessions.Price includes 1 adult and 1 child 12 and under. You can add on more family members after the 1st adult & child.By completing this booking request, you acknowledge that this is a request that needs to be confirmed by our Partners. Once verified, you will receive a confirmation email.