Cash, VISA, AMC, MC
Will Call tickets are held at the Home Plate Box Office (located on the south side of the ballpark, adjacent to the Home Plate Gate on Atlantic Street) and can be picked up to 2 hours prior to game time. Gate Opening Times All gates open 2 hours prior to game time.
Seattle Mariners Office.......... (206) 346-4001.
BOX OFFICE HOURS **Concert tickets are only available at the T-Mobile Park Box Office on Day of Show** Located on Edgar Martinez Drive S. and First Avenue S. the T-Mobile Park Box office is only open on game days. 12PM for games that start after 5pm, 10am for games that start earlier than 5PM The Left Field Box Office opens 2.5 hours prior to home games and can help you with Ticket Purchases or Ticketmaster orders and closes at the end of the 4th inning. GATE TIMES Gates to the T-Mobile ‘Pen open 2 hours prior to game time. All other gates open 90 minutes prior to first pitch. Gate times may vary for special events such as Opening Day, special promotions, and the Postseason. T-Mobile Park will meet or exceed the health guidelines and protocols issued by Local and State governments at the time of the event. Due to COVID-19 restrictions, changes to event status may occur. To ensure your safety, we recommend you check https://www.Mariners.com/Safety on the day of your event for the latest information on event status. By purchasing tickets to this event, unless prohibited by law, you agree to abide by the health and safety measures in effect at the time of the event, which may include, but not be limited to, wearing masks, providing proof of vaccination status and/or providing proof of negative COVID-19 test. Entry requirements and venue protocols are subject to change. Be sure to check your event venue website for the latest information.
Donate your car to help a family with serious transportation needs to Cars of Hope. Cars of Hope is a 501(c)3 Charitable organization run by volunteers that takes donated cars, repairs the better cars and gives them to deserving families who have fallen on hard times. Why not donate your car today?
Cash, AmEx, Visa, MC
Pick up tickets one hour prior to the show. Customers must present the actual credit card used to place the order and a photo ID.
(212) 221-1211
Monday - Saturday 10am - 8pm Sunday 12pm - 6pm
Course Description:
The ITpreneurs case study driven ITIL Practitioner Course offers practical guidance for professionals on how to adopt and adapt ITIL for their organization. This Course is the next logical step for individuals who have earned the ITIL Foundation Certificate and are familiar with the ‘what’ and ‘why’ of ITIL. ITIL Practitioner will focus on the ‘how’.
This immersive case study driven Course is developed by practitioners for practitioners! During the 3-day Course, individuals, teams, and organizations will learn to address the challenges faced by them due to IT Service Management (ITSM) improvement initiatives.
The Course is packed with interactive assignments, tools, checklists, and guidance on how to make the improvement changes happen. You will learn to describe, explain, and distinguish among the various elements of being an ITIL Practitioner. Moreover, it helps you in Practice solving, calculating, and applying the knowledge and techniques to a realistic scenario. The Course also includes a toolkit and continuous Learning track to give you an ongoing support throughout your improvement journey.
Course Topics:
Module1: Course Introduction
● Course Learning Objectives
● Course Agenda
● ModuleLearning Objectives
● Topics Covered in This Module
● Scenario-based Learning
● Course Structure
● Certification
● The ITIL CSI Approach
● Guiding Principles
● Get to Know Each Other
Module2: THE JOURNEY
● Intent and Context
● References
● Relevant Glossary Terms
● ModuleLearning Objectives
● A Message from the CEO
● Current Challenges
● The CSI Approach: What is the vision? Where are we now?
● What is the vision?
● Where are we now?
● The Assignment
● Sources and Inputs
● Decision Time!
● Debrief
Module3: ORGANIZATIONAL CHANGE Management (OCM)
● Intent and Context
● References
● Relevant Glossary Terms
● ModuleLearning Objectives
● Topics Covered in This Module
● Purpose and Approaches
● Essentials for Successful Improvement
● Implementing a Successful Change
● Continual Improvement of OCM
Module4: THE DESIRE
● Intent and Context
● References
● Relevant Glossary Terms
● ModuleLearning Objectives
● The CSI Approach: Where do we want to be?
● Where do we want to be?
● Vision to Measurement Trail
● Our Goals and Value
● Never Lose the Big Picture!
● Company Requirements
● The Assignment
● Sources and Inputs
● Presenting the Power of the Story
● Debrief
Module5: COMMUNICATIONS
● Intent and Context
● References
● Relevant Glossary Terms
● ModuleLearning Objectives
● Topics Covered in This Module
● Good Communication
● Communication Principles
● Communication Techniques
● Types of Communication
Module6: THE ROADMAP
● Intent and Context
● References
● Relevant Glossary Terms
● ModuleLearning Objectives
● The CSI Approach: How do we get there?
● How do we get there?
● Refresher: Five Major Aspects of Service Design
● Refresher: Balanced Scorecard
● Mixing Frameworks and Methods
● A Message from Lynda, Head of PR
● The Assignment
● Sources and Inputs
● Getting into Character: You are EJ Airways!
● A Message from the CEO
● Meeting Time
● Debrief
Module7: METRICS and MEASUREMENTS
● Intent and Context
● References
● Relevant Glossary Terms
● ModuleLearning Objectives
● Topics Covered in This Module
● Metrics and Measurements in CSI
● Cascades and Hierarchies
● Metrics Categories
● Assesments
● Reporting
Module8: CHECK, CONTROL, and REDIRECT
● Intent and Context
● References
● Relevant Glossary Terms
● ModuleLearning Objectives
● The CSI Approach: Did we get there?
● Did we get there?
● Refresher: DIKW Model
● Benefits Realization
● Progress Iteratively
● The Assignment
● Sources and Inputs
● Analysis Time
● Stop Your Work
● Discussion Time
● Debrief
Module9: STAY TUNED
● Intent and Context
● References
● Relevant Glossary Terms
● ModuleLearning Objectives
● The CSI Approach: How do we keep the momentum going?
● How do we keep the momentum going?
● Resistance Management Plan
● Reinforcement with Balanced Diversity
● The Assignment
● Sources and Inputs
● CEO’s State of Mind
● Debate Time
● Debrief
Module10: GUIDING Principles
● Intent and Context
● References
● Relevant Glossary Terms
● ModuleLearning Objectives
● Topics Covered in This Module
● The Guiding Principles
● Applying the Guiding Principles
Module11: EXAM PREPARATION GUIDE
Learning Goals:
● Understand the ITSM concepts that are important drivers of Continual Service Improvement (CSI)
● Able to apply the ITSM guidance Principles in a real-world context
● Able to apply the CSI approach to manage improvements in a given organizational context
● Connect and align ITIL with other frameworks, good Practices, and methodologies, such as Lean, DevOps, Agile, and SIAM
● Able to use metrics and measurements to enable continual improvement
● Understand how to communicate effectively to enable CSI
● Able to apply organizational change Management to support continual improvement
Course Agenda:
Day 1
● Course Introduction
● The Journey
● Organizational Change Management (OCM) (Lecture)
● The Desire
● Communications (Lecture)
Day 2
● The Roadmap
● Metrics and Measurements (Lecture)
● Check, Control, and Redirect
Day 3
● Stay Tuned
● Guiding Principles (Lecture)
● Exam Preparation Guide
Who can Attend?
This Course is of interest for ITSM professionals. Whether working in customer service or involved in running projects, everyone should be able to identify, initiate, and successfully complete service improvement initiatives either small or large:
● IT Management
● IT Support Staff
● IT Consultants
● Business Managers
● Business Process Owners
● IT Developers
● Service Providers
● System Integrators
Our Parramatta bridal event is one of the largest of the year and is set at the prestigious Rosehill Gardens Racecourse just a heartbeat away from the Parramatta CBD. With over 150 vendors, from the greater Sydney and Parramatta region. We love the scale, upbeat, modern vibe that our Parramatta Bridal Expo brings. Full of colour, inspiration, fun and great live entertainment – our Parramatta Annual Wedding Expo is an event not to be missed.
The hand-picked creative vendors include an array of florist, bridal gowns, photography, invitations, wedding cars, hens parties, makeup, fitness, men’s suits, shoes, videography, reception venues, honeymoon, bridal favours, candy buffets, wedding cakes, bridal jewellery, wedding planners, marriage celebrants and wedding stylist.
The Box Office accepts MasterCard, Visa, Discover,American Express, cash and checks. The Box Office will NOT accept checks on the week of shows.
All Will Call tickets can be picked up the day of the show at the West Side Box Office. Customers must present the actual credit card, a picture ID and the confirmation number in order to receive their tickets. -Will call pickup is on the WEST SIDE of the Building
(608) 267-3995 Monday - Friday 10am-5pm CDT. For recording (608) 267-3999.
The Box Office hours: 10AM to 5PM Monday-Friday First day of on-sales (includes Saturday) Weekday Show Days: 10am* - through show Weekend Show Days: 12noon* - through show *all times subject to change
Accessible seating is available through Ticketmaster 800-877-7575, online by clicking Request Accessible Tickets or in person at the Alliant Energy Center Coliseum Box Office during business hours
Tickets left at the box office for collection may be picked up on the day, during the hour before the performance starts. Please take the credit card used to make the booking and the Ticketmaster booking reference number as proof of purchase.
Ticketmaster UK: 0870 154 40 40, International: 00 44 161 385 3500
Monday - Saturday 10:00 - 18:00 and occasionally on Sunday.
Infra red hearing system with no deposit required. For special needs seating please call 0844 412 4648. Disabled toilet situated in the rear Stalls with ground level access There is no limit to the amount of Guide Dogs (within reason of course)