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Menopause The Musical

Cash and All Major Credit Cards MUST HAVE PHOTO I.D. & CREDIT CARD USED TO PURCHASE TICKETS WHEN PICKING UP WILL CALL TICKETS 702-693-6143 1-855-234-7469 Group Sales (20+) Opens one hour prior to the first show and closes a half hour after the last show. To better accommodate your needs the box office has requested that special seating accommodations be solicited through their representatives

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ITIL – Practitioner Pro 3 Days Virtual Live Training in Rome

Course Description: The ITpreneurs case study driven ITIL Practitioner Course offers practical guidance for professionals on how to adopt and adapt ITIL for their organization. This Course is the next logical step for individuals who have earned the ITIL Foundation Certificate and are familiar with the ‘what’ and ‘why’ of ITIL. ITIL Practitioner will focus on the ‘how’.  This immersive case study driven Course is developed by practitioners for practitioners! During the 3-day Course, individuals, teams, and organizations will learn to address the challenges faced by them due to IT Service Management (ITSM) improvement initiatives.  The Course is packed with interactive assignments, tools, checklists, and guidance on how to make the improvement changes happen. You will learn to describe, explain, and distinguish among the various elements of being an ITIL Practitioner. Moreover, it helps you in Practice solving, calculating, and applying the knowledge and techniques to a realistic scenario. The Course also includes a toolkit and continuous Learning track to give you an ongoing support throughout your improvement journey.  Course Topics: Module1: Course Introduction ●     Course Learning Objectives ●     Course Agenda ●     ModuleLearning Objectives ●     Topics Covered in This Module ●     Scenario-based Learning ●     Course Structure ●     Certification ●     The ITIL CSI Approach ●     Guiding Principles ●     Get to Know Each Other Module2: THE JOURNEY ●     Intent and Context ●     References ●     Relevant Glossary Terms ●     ModuleLearning Objectives ●     A Message from the CEO ●     Current Challenges ●     The CSI Approach: What is the vision? Where are we now? ●     What is the vision? ●     Where are we now? ●     The Assignment ●     Sources and Inputs ●     Decision Time! ●     Debrief Module3: ORGANIZATIONAL CHANGE Management (OCM) ●     Intent and Context ●     References ●     Relevant Glossary Terms ●     ModuleLearning Objectives ●     Topics Covered in This Module ●     Purpose and Approaches ●     Essentials for Successful Improvement ●     Implementing a Successful Change ●     Continual Improvement of OCM Module4: THE DESIRE ●     Intent and Context ●     References ●     Relevant Glossary Terms ●     ModuleLearning Objectives ●     The CSI Approach: Where do we want to be? ●     Where do we want to be? ●     Vision to Measurement Trail ●     Our Goals and Value ●     Never Lose the Big Picture! ●     Company Requirements ●     The Assignment ●     Sources and Inputs ●     Presenting the Power of the Story ●     Debrief Module5: COMMUNICATIONS ●     Intent and Context ●     References ●     Relevant Glossary Terms ●     ModuleLearning Objectives ●     Topics Covered in This Module ●     Good Communication ●     Communication Principles ●     Communication Techniques ●     Types of Communication Module6: THE ROADMAP ●     Intent and Context ●     References ●     Relevant Glossary Terms ●     ModuleLearning Objectives ●     The CSI Approach: How do we get there? ●     How do we get there? ●     Refresher: Five Major Aspects of Service Design ●     Refresher: Balanced Scorecard ●     Mixing Frameworks and Methods ●     A Message from Lynda, Head of PR ●     The Assignment ●     Sources and Inputs ●     Getting into Character: You are EJ Airways! ●     A Message from the CEO ●     Meeting Time ●     Debrief Module7: METRICS and MEASUREMENTS ●     Intent and Context ●     References ●     Relevant Glossary Terms ●     ModuleLearning Objectives ●     Topics Covered in This Module ●     Metrics and Measurements in CSI ●     Cascades and Hierarchies ●     Metrics Categories ●     Assesments ●     Reporting Module8: CHECK, CONTROL, and REDIRECT ●     Intent and Context ●     References ●     Relevant Glossary Terms ●     ModuleLearning Objectives ●     The CSI Approach: Did we get there? ●     Did we get there? ●     Refresher: DIKW Model ●     Benefits Realization ●     Progress Iteratively ●     The Assignment ●     Sources and Inputs ●     Analysis Time ●     Stop Your Work ●     Discussion Time ●     Debrief Module9: STAY TUNED ●     Intent and Context ●     References ●     Relevant Glossary Terms ●     ModuleLearning Objectives ●     The CSI Approach: How do we keep the momentum going? ●     How do we keep the momentum going? ●     Resistance Management Plan ●     Reinforcement with Balanced Diversity ●     The Assignment ●     Sources and Inputs ●     CEO’s State of Mind ●     Debate Time ●     Debrief Module10: GUIDING Principles ●     Intent and Context ●     References ●     Relevant Glossary Terms ●     ModuleLearning Objectives ●     Topics Covered in This Module ●     The Guiding Principles ●     Applying the Guiding Principles Module11: EXAM PREPARATION GUIDE  Learning Goals: ●     Understand the ITSM concepts that are important drivers of Continual Service Improvement (CSI) ●     Able to apply the ITSM guidance Principles in a real-world context ●     Able to apply the CSI approach to manage improvements in a given organizational context ●     Connect and align ITIL with other frameworks, good Practices, and methodologies, such as Lean, DevOps, Agile, and SIAM ●     Able to use metrics and measurements to enable continual improvement ●     Understand how to communicate effectively to enable CSI ●     Able to apply organizational change Management to support continual improvement  Course Agenda: Day 1 ●     Course Introduction ●     The Journey ●     Organizational Change Management (OCM) (Lecture) ●     The Desire ●     Communications (Lecture) Day 2 ●     The Roadmap ●     Metrics and Measurements (Lecture) ●     Check, Control, and Redirect Day 3 ●     Stay Tuned ●     Guiding Principles (Lecture) ●     Exam Preparation Guide  Who can Attend? This Course is of interest for ITSM professionals. Whether working in customer service or involved in running projects, everyone should be able to identify, initiate, and successfully complete service improvement initiatives either small or large:  ●     IT Management ●     IT Support Staff ●     IT Consultants ●     Business Managers ●     Business Process Owners ●     IT Developers ●     Service Providers ●     System Integrators

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Ellen Kent: Madama Butterfly - FT Ukrainian Opera & Ballet Theatre

Amex, Mastercard, Visa (credit and debit), Switch/Maestro Ticketmaster: 0844 847 2315 The Box Office only opens on a day when there is a show in the venue 90 minutes prior to the performance commencing. The theatre is equipped with a hearing induction loop. Please note it is not available in the following areas however: Stalls Rows A, B and C (all seats) and Circle Rows G, H, I and J (seats 1-6 and 36-41) plus Cirlce Row K (seats 1-7 and 35-41).

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Detroit Red Wings vs. Tampa Bay Lightning

The Box Office accepts MasterCard, Visa, Discover, American Express, and Cash. Box Office Phone Number: (313) 471-7929 The Xfinity Box Office at Little Caesars Arena is open Monday thru Friday, from 11:00am to 5:30pm, and also on Event Days from 11:00am until Intermission.

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Hamilton (Touring)

VISA, Mastercard, American Express, Cash Will Call can be picked up at Gay Stree Box Office day of event 1 hour prior to performance. 865-684-1200 Monday-Friday 10:00am-5:00pm and Saturday 10:00am-2:00pm Day of event - 1 hour prior to the start of performance Venue has ADA seating in various locations. Please call venue BOX office for these. Venue has Elevators, and ADA Facilities, ADA Parking, ADA ramps and Entrance. For more info call 865-684-1200.

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Hamilton (Touring)

The box office accepts Visa, MasterCard, American Express and Cash. Tickets held for willcall can be picked up on the day of the performance usually beginning 1 to 2 hours prior to showtime. The customer must present a valid form of identification, the actual credit card, and the confirmation number. (206) 682-1414 Monday-Friday 10:00am - 6:00pm.

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The 8th Annual Resolution Gala at Aon Grand Ballroom at Navy Pier

The best Chicago New Year’s Event for the last 7 years is returning to finish off 2019 with a bang. Start the new year at The 8th Annual Resolution Gala at the Aon Grand Ballroom. You’ve been working hard the whole year; treat yourself to an amazing night out, filled with drinks, great music, an awesome atmosphere, and a fireworks show to top it off. Hurry, tickets to this exclusive event move pretty fast, so we recommend securing your spot inside sooner than later. A Lavish Chicago New Year’s Event This is our 8th time running this stellar Chicago New Year’s event, so by now, we’re pretty sure we know what we’re doing. We’ll be ending 2019 at The Aon Grand Ballroom, an incredibly spacious architectural marvel that can host over 2000 people. Multiple DJ’s, Buffet Stations, Fireworks and a Champagne Toast. We’d hate for you to end the year on an empty stomach; sink your teeth into delicious appetizers at one of the buffet stations. Treat yourself to a drink at one of the many bar areas located all around the ballroom.Let loose to a mix of the hottest in Hip-Hop, Dance, Pop, RnB, and Top 40 Hits. We’ll have multiple DJ’s turning tables and ringing in 2020 with the perfect tunes. Headlining will be none other than The Chicago Bulls in-house DJ, Metro.  Known for his ability to keep the energy of a room at max level with his sense of timing and originality. As 2018 comes to a close, the DJ will stop the noise for a few moments to commence a traditional countdown to the new year. As a confetti shower fills the ballroom, enjoy a complimentary midnight toast to christen 2020. Then, watch the spectacular Navy Pier fireworks show.   Get Social With Us Hey, we know how much you love taking pictures and videos on your phone. So why not share the memories on social media? While you’re at it, go ahead and tag in those memories on Facebook, Instagram, and Twitter. Don’t forget to use our hashtags #ChiTownNewYears Food Stations to Include: Bruschetta Sampler Tomato basil Ratatouille and goat cheese Roasted wild mushrooms with gorgonzola served with homemade crostinis Fresh Vegetable Crudites Roasted garlic herb and roasted red pepper dips Mini Cheeseburgers Mini Hot Dogs Pasta Primavera Served with olive oil, garlic, and fresh vegetables Served with assorted rolls Grilled Vegetable Quesadillas Served with an avocado cream sauce Assorted Flatbread Pizzas Doors: 8:15PM Age Requirement: 21+ www.ChiTownEvents.com

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