MasterCard, Visa, Discover, Traveler's Checks, Cash, & American Express.
Pick up tickets one hour prior to show. Customer must present actual credit card used to place the order, the confirmation number and a photo I.D. Doors and plaza gates open 3 hours prior to event - seating gates - 2 hours prior to event. For non Eagles events - Will Call is on 11th St. facing the Wachovia Ctr. Will Call for the Lacrosse Event, May 28 - May 30, 2005 will be at the Chrysler Jeep Entrance/Main Ticket office.
General Info - 215.463.2500 Ticket Office - 215.463.5500 Accessible Seating - 215.463.5500
Monday - Friday 9am - 5pm Event Day - Remote ticket booth located 11th st. side of main parking lot. Non event day:Headhouse
Accessible seating is available in all levels. Limited accessible seating through Ticketmaster. Please call 215.463.5500 for accessible procedures.
Cash, American Express, Visa, Master Card.
Will Call is available on the Day of Show only, from 3pm thru close of the box office. BRING YOUR I.D. for will call. It is also recommended to have your confirmation number & the credit card used.
Business Number: (505) 452-5100
For the safety of our employees and guests, the box office will be closed until further notice. Please keep checking back here for updates as to when we re-open. We appreciate your understanding.
Accessible seating is available at every price level. Patrons should specify their need for accessible seating at the time they purchase tickets. In addition, assistive listening devices are available. Companion seats are available up to applicable ticket limit. For more information call (505) 452-5100.
Do you impress your customers every time you interact with them? Does your organisation thrive on creating raving fans who buy your products and services again and again?
You must go beyond simply showcasing your products and services and purposefully design and plan to develop strong relationships with your customers. It is essential that you provide a unique customer experience by proactively anticipating your customers’ needs and exceeding their expectations every single time.
In this fun and exciting professional development course you'll learn to recognise how your attitude impacts on your interactions, you'll learn how to apply techniques to generate repeat business, develop top-level telephone skills, learn how to deal with difficult customers and deliver on your promises.
The PD Training Customer Service course is fun and effective and will improve the way you approach delivering service to your clients. This course is available now throughout Australia, including Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth.
Learning Outcomes
Explain what customer service means in relation to internal & external customers
Recognise how one's attitude affects service standards
Master ways to develop & maintain a positive, customer-focused, attitude
Develop needs analysis techniques to better address customer needs
Apply outstanding customer service techniques to generate return business
Practice techniques for developing good will through in-person customer service
Formulate techniques for service excellence over the phone
Gain insight to connecting with customers online
Master techniques for dealing with difficult customers
Acquire tools for recovering difficult customers
Understand when to escalate an issue
Course Outline
Customer Service Training Course - Lesson 1Brand Ambassador or Brand Assassin?
What is customer service?
Customer Behaviour
Why Customers Leave
The Benefits of Brilliant Customer Service
Reflection
Customer Service Training Course - Lesson 2Customer Diversity
Cultural diversity and the global customer
Generational differences
Reflection
Customer Service Training Course - Lesson 3We choose to serve
Customer Empathy
Principles of great service
Reflection
Customer Service Training Course - Lesson 4Communication – the key to great service
Listening
Writing
Personal Style
Reflection
Customer Service Training Course - Lesson 5Navigating the Negatives
Learning from worst-case scenarios
The Steps of Acknowledgement
Handling Tough Situations
Reflection
Customer Service Training Course - Lesson 6Creating a Service Culture
Management Focus
What can you do?
Living the Culture
Reflection
Customer Service Training Course - Lesson 7Reflections
Create an Action Plan
Accountability equals Action
412-642-1800
During the Pittsburgh Penguins hockey season, the DICK'S Sporting Goods Box Office at PPG Paints Arena will be open: Monday – Friday, 10:00 AM – 5:00 PM and Saturday, 10:00 AM – 2:00 PM. Sundays that are event days will vary based on the event time but opening hours will always be 10:00 AM with the Box Office remaining open up through the start of the event.
Cash, AmEx, Visa, MC
Pick up tickets one hour prior to the show. Customers must present the actual credit card used to place the order and a photo ID.
(212) 221-1211
Monday - Saturday 10am - 8pm Sunday 12pm - 6pm
Empfangen Sie das neue Jahr auf dem Restaurantschiff "Heinrich Zille"
Erleben Sie eine einzigartige Silvesternacht mit unserer spannenden Schifftour auf der MS-Zille.
Sehenswürdigkeiten auf der Silvestertour:East-Side Gallery, Mercedes Benz Arena, Media-Spree-Arial, Nikolaiviertel, Fernsehturm, Mühlendammschleuse, Berliner Dom, Alte Nationalgalerie, Neues und Altes Museum, Pergamonmuseum, Bodemuseum, Tränenpalast, Bahnhof Friedrichstraße, Bundespresseamt, Reichstagsgebäude
Start:31.12.2019 − 20:00 Uhr am Märkischen Ufer / Inselstr. in 10179 Berlin (S Alexanderplatz) am Historischen HafenEnde:01.01.2020 - 01:00 Uhr am Märkischen Ufer / Inselstr. in 101179 Berlin (S Alexanderplatz) am Historischen Hafen
Beginn der Silvester Schifffahrt auf der Spree:31.12.2019 ab 19:30 Uhr Boarding, um ca. 20:00 Uhr legt das Schiff ab.Wir empfehlen frühes Erscheinen.
Musik:musikalische Untermalung
Silvester Specials auf der MS Heinrich Zille:
- Silvester Schifffahrt von 20:00 bis 01:00 Uhr- Alle Getränke inklusive- Zugang zum Schiffsdeck mit Ausblick auf die Spree- Buffet & Fingerfood- musikalische Untermalung
Schiffsdaten zur MS Heinrich Zille:Länge: 38.30mBreite: 6,10mFahrgastplätze: 100 Sitzplätze zzgl. Schiffsdeck
E-commerce Berlin Expo is the biggest pure-play e-commerce event in the (tech) capital city of Germany. Over 7,000 visitors and 180 exhibitors are expected. This event provides business opportunities for the entire e-commerce ecosystem: from merchants to platforms, hosting providers, logistics providers, payment processors and other online solution businesses.
Expo brings together the top players in the e-commerce industry to offer online sellers and retailers the opportunity to develop their expertise and enhance their business strategies. This fifth edition of E-commerce Berlin Expo will take place in STATION Berlin on February 13, 2020.
The organizers of the e-commerce Berlin Expo work closely with the most important industry associations including the Händlerbund e.V (50,000 members in Europe), BEVH, Handelsverbrand and Internet Retailing. This ensures a strong representation of trade professionals at the event.
The visitors will also have the opportunity to participate in presentations covering the current e-commerce trends. Leading industry experts will give their talks and share their expertise on as many as four stages. Berlin stage will also host the representatives of companies such as Google, Otto Group, Zalando, Facebook, Marley Spoon, Youtube, ReBuy and Swatch. The exhibitors include Shopware, Deutsche Post, Shopify, Santander Bank, TeamBank, Mollie and Trusted Shops.
Top retailers from all across Europe, including Zalando, Otto Group, MyToys, Hugo Boss, Tom Tailor, Decathlon, Booking.com, Home24, Jysk, Media Markt and Alibaba.
What you can expect?
➡ Networking 7000 attendees from B2B to B2C
➡ 180 exhibitors from Germany and International markets
➡ Connected to the market major players
➡ More than 50 speakers
Recap from Ecommerce Berlin Expo 2019
https://www.youtube.com/watch?v=ClMumMKAeD4&t=1s
https://www.youtube.com/watch?v=NcvbqTlG9wI&t=1s
Visiting the trade fair is free of charge, but it requires prior online registration on the website. More info: ecommerceberlin.com