You must wear a mask. You will be doing temperature screenings for all patients entering Church Health. You are able to bring study materials for any down time. They will provide you with hand sanitizer and other cleaning materials. P1+ Volunteer - $0.00
Cash, American Express, Mastercard, & Visa.
Will Call is located at the Box Office.
Box Office Telephone: 323-468-1770
The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED
There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.
Cash, Visa, MC, AMX, Discover & Check (San Antonio area only, with valid TX drivers license or state issued ID)
Available for pick up on the day of the show. 2 hours prior to the show. Majestic Theatre does not participate in In-Store-Pick-Up.
(210) 226-3333
10am-5pm Monday - Friday Hours Vary Saturday. Call for more info. (Extended hours on performance days)
The Majestic Theatre offers accessible seating for patrons in wheelchairs and seating for patrons with limited mobility. In addition, for the Broadway in San Antonio performances there is Close Captioning provided on Sunday matinees.
Frontend Developer Love = Largest Javascript Conference in the Netherlands. Connecting Global Passionate Javascript Leaders & Developers. 1000+ Attendees traveling from over 50+ countries around the world. 3 Full Days of Talks from over 30+ Speakers which includes 2 specific days dedicated to Vuejs.
Frontend Love has always brought together the Worlds Frontend Leaders with past speakers including Evan You Creator of Vuejs, Sean Larkin Webpack Core Team, Luca Mezzalira Google Developer Expert, Michel Weststrate Mobx, Ives Van Hoorne Codesandbox, Kitze React Academy, Sarah Drasner Netlify and many more
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3 Full Days at Frontend Developer Love & Vuejs Amsterdam
Vuejs Amsterdam 2 Days Specifically 20-21 February 2020
1 Day Frontend Developer Love 19th February
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Course Description:
Support center team leads serve as the communication link between the team and the manager as well as the first point of internal escalation for the customer. HDI Support Center Team Lead (HDI-SCTL) training ensures that participants learn how to deliver exceptional customer support, promote Process improvement, coach for success, and take charge of the day-to-day operational activities of a team. This Course is designed for support professionals who need to develop fundamental Management and leadership skills.
Course Topics:
Unit 1 : Support Center Overview
● The Evolution of the Support Center
● The Role of the Support Center
Unit 2 : Role of the Support Center Team Lead
● The Role of the Support Center Team Lead
● Effective leadership
● Emotional Intelligence
● Managing Relationships
Unit 3 : Business planning and Strategy
● Strategic Perspective
● Building a Service and Support Strategy
● Service Level Management
● Standard Operating Procedures
● Business Alignment
Unit 4 : Support Center Processes
● Best Practices for Support
● Service Operation
● Additional Processes
● Knowledge Management
Unit 5 : Support Delivery Methods & Technology
● Support Center Infrastructure
● Support Tools & Communication Channels
● Service Delivery Methods
● Cloud Services
● Service Management Systems
Unit 6 : Workforce Management & Training
● Workforce Management
● Sourcing and Recruitment
● Training
Unit 7 : Communication & Coaching
● Communication Skills
● Global Awareness
● Managing Conflict
● Coaching
Unit 8 : Teamwork, Motivation, & Retention
● Teamwork
● Motivation, Rewards, and Recognition
● Performance Management
● Retention
Unit 9 : Metrics and Quality Assurance
● Metrics
● Quality Assurance
● Using Surveys
● Performance Reporting
● Promoting the Support Center
Learning Goals:
● Essential team lead Management and leadership skills.
● The importance of service level agreements, and operating level agreements.
● The ITIL Processes of incident, problem, change, release, asset, and configuration Management
● An overview of security Management and knowledge Management.
● Strategies for managing conflict.
● The essentials of people Management: hiring, scheduling, evaluating, and retaining employees
● An eight-step method for effective coaching.
● Proven team-building and motivational techniques.
● Essential performance metrics and key performance indicators.
Course Agenda:
Day 1
● Support Center Overview
● Role of the Support Center Team Lead
● Business planning and Strategy
● Support Center Processes
● Support Delivery Methods & Technology
Day 2
● Workforce Management & Training
● Communication & Coaching
● Teamwork, Motivation, & Retention
● Metrics and Quality Assurance
Who can Attend?
● Technical support professionals who must understand support center Processes and Best Practices and master important daily functions like quality assurance monitoring, coaching, and escalation.
● Individuals who are preparing for the HDI Support Center Team Lead certification exam.