Cash, and all major credit cards.
Customer must present a Photo ID, Ticketmaster Confirmation Number and the credit card number used to purchase the tickets.
717-534-3911 www.Hersheypa.com, www.hersheyentertainment.com
Monday - Friday 9am - 5pm Box Office is located to the left of the Main Entrance.
This building is fully Accessible and ADA Compliant. There are elevators available to all floors and accessible seating is available throughout GIANT Center. You must contact the Box Office at 717-534-3911 for Accessible seating, as it is NOT available through TIcketmaster.
412-642-1800
During the Pittsburgh Penguins hockey season, the DICK'S Sporting Goods Box Office at PPG Paints Arena will be open: Monday – Friday, 10:00 AM – 5:00 PM and Saturday, 10:00 AM – 2:00 PM. Sundays that are event days will vary based on the event time but opening hours will always be 10:00 AM with the Box Office remaining open up through the start of the event.
Course Description:
The Managing Successful Programmes (MSP®) Practitioner Course provides an opportunity to learn how MSP can be applied to real live programmes and it prepares participants for the MSP Practitioner examination.
This level aims to confirm that a candidate has sufficient knowledge and understanding of the MSP guidance to act as an informed member of a programme management team. That is, someone responsible for managing, leading, supporting or advising on work within an MSP environment.
The course is entirely focused at applying MSP in programme scenarios. Exercises will be based on the participant’s own experience, and a case study with a similar format used in the APM Group Practitioner Exam. This case study will be used to test the thorough understanding of the application of MSP.
Course Topics:
● MSP Introduction and Overview What is a programme? What is programme management? MSP Structure.
● MSP Framework and Concepts Principles, governance themes, transformational flow, management strategies and plans.
● Vision What is a Vision? What makes a good Vision Statement?
● Identifying a Programme Programme Mandate. Linking to Policy and Strategy. Preparing a Program Brief. Planning to Define the Programme.
● Blueprint Design and Delievery What is a Blueprint, and what does it contain? Developing a Blueprint from the Vision Statement.
● Defining a Programme Creating a Programme Definition Document (including the Project Dossier, the Programme Plan and the Programme Business Case).
● Planning and Control What is a Programme Plan and how is it developed? The Project Dossier. Resourcing and scheduling.
● Benefits Realization Management The key driver for the programme. How Benefits Realization links to achieving strategic objectives. Outcome Relationship Models and Benefit Maps. Planning for benefits realization.
● Organization and the Programme Office Organization and leadership. Organizational structure, the key roles and their responsibilities. What is a Programme Office and what service does it provide.
● The Business Case Developing, managing and reviewing the programme’s Business Case.
● Leadership Stakeholder Engagement Leadership as opposed to management. How leaders actively engage stakeholders. Analyzing and engaging with stakeholders. Stakeholder maps and matrices.
● Managing the Tranches Implementing governance arrangements. Establishing tranches. Managing risks and issues.
● Delivering the Capability and realizing the benefits Co-ordinating and managing projects on the Project Dossier. Starting and closing projects. Maintaining alignment with the programme. Ensuring that project outputs are fit for purpose and can be integrated into operations, so that benefits can be realized. Pre-transition, transition and post-transition activities.
● Quality and Assurance Management Critical Success Factors. The scope of programme quality and assurance management. Quality processes. Configuration Management. Quality Management Strategy and Plan. Information Management Strategy and Plan.
● Risk Management and Issue Resolution Principles, approach and strategy for managing risks and resolving issues. Managing and controlling changes in programmes.
● Closing a Programme Formal confirmation of completion. Finalizing programme information.
Learning Goals:
● Identify additional value as a result of managing the described change as an MSP programme.
● Explain each of the MSP principles, the governance themes and the transformational flow activities.
● Explain the relationship between the MSP principles, governance themes, the transformational flow, programme information (documents) and the MSP defined programme management roles; and apply that understanding.
● Apply each of the MSP principles, governance themes and transformational flow processes.
● Produce or evaluate examples of MSP programme information (documents).
● Identify activities that should be undertaken during each of the processes of the transformational flow, together with the accountabilities and responsibilities of each of the defined roles.
● Understand which management products are input to, output from, and updated in each of the six transformational flow processes.
● Pass the Practitioner exam.
Course Agenda:
Day 1
● MSP® Introduction & Overview
● MSP® Framework and Concepts
● Vision
● Identifying a Programme
● Blueprint Design and Delievery
● Defining a Programme
● Planning and Control
● Benefits Realization Management
Day 2
● Organization and the Programme Office
● The Business Case
● Leadership Stakeholder Engagement
● Managing the Tranches
● Delivering the Capability and realizing the benefits
● Quality and Assurance Management
● Risk Management and Issue Resolution
● Closing a Programme
Who can Attend?
● Programme managers who may have a background in managing projects, but have not previously operated in a transformational change environment.
● Senior managers who will sponsor the change, or perhaps be held accountable for its success.
● Programme office staff (PMO) wishing to build upon their project management knowledge.
● Experienced project managers.
● Business change managers.
● Senior Responsible Owners (a.k.a. programme executives).
● Other specialist/governance roles involved in supporting programmes that follow the MSP guidance, as well as those wishing to pursue higher level qualifications (e.g., programme managers).
Cash, Visa, Mastercard, American Express, Discover
Customers can pick up their tickets on the day of the show at the Will Call Window. Customers must have actual credit card, a picture ID, and their confirmation number.
(304)345-7469
Monday - Friday: 10AM - 5PM Saturday - Sunday: Hours vary depending on events and onsales.
Imagine walking in clouds.Imagine everyone dancing till dusk.Imagine everything coloured.Imagine the Rain Dance Colour Festival.
#ColourItUp #RDC2020
WHAT YOU CAN EXPECT AT THE FESTIVAL
UNLIMITED COLOUR PLAY IN THE JAGUAR DEN
UNLIMITED COLOUR PLAY IN THE RIVER DOLPHIN LAND
THE JAGUAR DEN - ENTER TO DANCE AND ROAR IT UP TO THE MAXI!
10 HOURS OF NON-STOP FESTIVAL VIBES
LIVE MUSIC & FESTIVAL PERFORMERS ON THE JAGUAR STAGE
INT'L DJS MIXING THE HOTTEST TRACKS FROM AROUND THE WORLD
HUGE COLOUR BURSTS, CONFETTI BLASTS AND INDOOR FIREWORKS
RIVER DOLPHIN LAND - FUN AND FROLICS FOR FAMILIES AND KIDS
IMMERSIVE VISUALS DESIGNED FOR THE RDC FESTIVAL
EXPERIENCE THE TROPICS STREET FOOD FOREST
GUARANTEED TO LEAVE COLOURED UP!
COLOURING ON 14th March 2020 in MANCHESTER
ACCESS TO THE RDC FESTIVAL & TICKETING
PHASE ONE - SOLD OUT - (Yes they have gone to the hideout!)
PHASE TWO - ON SALE NOW! (Are you ready to roar it up?)
Adult: £48 (+ booking fee)Student: £33 (+ booking fee. Valid Student ID Required)Age 12 to 17: £21 (+ booking fee)Under 11: £11 (+ booking fee)
PLEASE READ
Please note that Phase One tickets are now sold out. Therefore Phase Two tickets are our lowest cost option for the festival. Therefore we recommend you purchase your tickets as soon as possible!
All Standard Entry Tickets include Entry to the Rain Dance Colour Festival and personal Colour Pack. Please note that once Phase One allocation is sold out, Phase Two pricing will apply. Once Phase Two allocation is sold out, Phase Three pricing will apply.
VIP UPGRADE PACKAGE - STILL ON SALE #ColourItUp
Adult or Student - VIP Upgrade Package: £50 + booking fees as applicable
Age 17 or Under - VIP Upgrade Package: £27 + booking fees as applicable
Includes: Access to the VIP Area, Official Rain Dance Colour T-shirt, Additional Colour Pack, Dedicated VIP Hosts in the VIP Area and VIP Entrance to the Rain Dance Colour Festival.
The VIP Upgrade Package is only valid with a Standard Entry Ticket. Please note that a standard entry ticket must be purchased alongside the VIP Upgrade Package. This will then allow you access to the VIP Area and associated benefits.
#ColourItUp #RDC2020
RDC FESTIVAL AMBASSADORS
PARTNERSHIPS - Email info@rdcfestival.com
Cash, Visa, Mastercard & Discover. Checks accepted up to two weeks prior to the event.
Will call may be picked up at the box office 2 hours prior to the event. Customer must present actual credit card, confirmation number and photo ID.
812-422-1515
TBA
Accessible seating is available for all shows.
Cash, American Express, Visa, MasterCard, Discover. ATM machines are located in Chase Square.
Pick-up tickets anytime the day of the show during box office hours (see above). Customers must present the actual credit card used to place the order and a picture ID. MSG cannot accept third party or “drop offs” from individual patrons.
General Info: (212) 465-MSG1 (6741) or (212) 247-4777 Knicks Information: 1(877) NYK-DUNK. Rangers Fan Line: (212) 465-4459. Liberty Hotline: (212) 564-WNBA (9622). Season Subscriptions: (212) 465-6073. Disabled Services: (212) 465-6034 Guest Relations: (212) 465 - 6225 Group Sales: (212) 465-6100 Lost and Found: (212) 465-6299
Monday - Saturday: 10:00am to 6:00pm **Tickets are not on-sale at the Box Office on the first day an event goes on-sale** The Box Office will be open at 10:00am daily or 90 minutes before the 1st performance of the day, whichever is earlier and will stay open until 8:00pm or 30 minutes after the last performance of the day begins, whichever is later. Sunday – Closed If an event takes place on Sunday, Box Office will open 90 minutes before the event start time and remain open 1 hour after event start time for Will Call and tickets sales for the evening's event only.
MSG WHEELCHAIR AND TRANSFER SEATING POLICY: Wheelchair and Transfer seating is reserved exclusively for patrons with accessible needs and their companions. Accessible seating is intended for use by an individual with a mobility disability or other disability who requires the accessible features of accessible seating due to a disability, and that individual's companions. Madison Square Garden (MSG) reserves the right to investigate potential misuse of accessible seating and to take all appropriate action against individuals who fraudulently obtain tickets for accessible seating. While tickets for accessible seating legitimately purchased for the use of an individual with disability may be transferred to another individual under the same terms and conditions applicable to other tickets, in the event such ticket is transferred to a non-disabled individual, MSG reserves the right to transfer that individual to other available seating TO ORDER WHEELCHAIR AND TRANSFER SEATING: Tickets for people with accessible needs, subject to availability, may be purchased in several ways: 1) Call Ticketmaster at 866-858-0008 2) Call MSG's Disabled Services Department at (212)465-6115. 3) Visit Madison Square Garden's Box Office (see box office hours above) 4) Order Online with Ticketmaster (select your event from the list to the left) For additional information regarding accessibility at Madison Square Garden or to request any other accommodations, please call MSG's Disabled Services Department at (212) 465-6115 any weekday between 9:30am-4:30pm ET. Service Animals Pets are not permitted at Madison Square Garden. MSG has very specific policies related to service and emotional support animals. Please visit www.thegarden.com to obtain more information for admitting your animal. Assistive listening devices (ALDAs) are available upon request. Please visit the Guest Experience Office across from section 117 for assistance. There is no charge for this service, however some form of identification will be requested and returned to you, once the device is checked back in. Wheelchair Storage: For patrons who wish to transfer to a seat from their wheelchair, we will store your mobility device at the Guest Experience Office. You will receive a claim check for your device. Wheelchair Escorts to Seats: Patrons with mobility impairments who do not have access to a wheelchair may request a wheelchair to transport the individual to/from their seat, free of charge. Please be aware that our personnel cannot remain with you during the event, nor will they allow you to remain in or keep the wheelchair for the duration of the event. In the event a patron requires the use of a wheelchair for the duration of the event, we recommend bringing your own wheelchair or other mobility device. The escort pick-up area is located on the South (toward 31st) side of Chase Square at elevator alcove. Please allow for extra so that you may be accommodated prior to the event start. Simply ask a Guest Experience Representative or a MSG Security Guard for assistance. Elevators: Public elevators are available for use by guests with disabilities and service every seating level