Cash, Visa, MasterCard, American Express, Discover
Located at the South Box Office and opens 2 hours prior to event and will remain open until 1 hour after each event starts. Customer must present credit card used for the purchase, photo I.D, and Ticketmaster account confirmation number.
Main Number : 954-835-8000 Panthers Groups, Suites and Ticket Packages : 954-835-7825 Concert and Event Tickets: 954-835-7469 For the Metro by T-Mobile Orange Bowl Basketball Classic call 305-341-4701
Mon - Fri: 9:00am - 5:00pm Sat - Sun: CLOSED, except when an event is taking place on that day. Event day hours (Sat - Sun):12noon to 1 hour after event starts.
The center is an accessible venue.
Visa, Mastercard, Discover, American Express, Cash
Will Call tickets will be available for pick-up the day of the event, starting 3 hours prior to the event's start time. Guests must present a valid government issued photo identification to receive tickets.
Guest Services: GuestServices@UBSArena.com ADA Inquiries: ADA@ubsarena.com
The UBS Arena regular Box Office hours are yet to be announced. In addition to the regular hours, the Box Office will also open 3 hours prior to the start of events.
Accessible seating is available on all levels and in all ticket price ranges. Wheelchair accessible and companion seating and seats with removeable armrests are available at locations dispersed throughout UBS Arena. Two guest elevators are located in each quad of the arena with access to every level. Accessible doors are at each entrance as well as a limited number of wheelchairs to transport guests with limited mobility to their seating area. Guests may contact UBS Arena at ADA@ubsarena.com for more information
Introduction
Cold calling is dead, right? So why do all major global SaaS players still bother to do it and drive most of their revenue via Outbound sales? You have gotten your first million in ARR through inbound marketing, so why change a winning system? Because how you got to where you are right now, will not get you to the next level.
Amsterdam’s SaaS ecosystem is reaching early maturity, which brings along challenges of its own. Innovators and early adopters are easily convinced of your product, but to keep growing you need to tap into other markets where more money can be earned. These markets can be served well by your product, but are unaware that they have a problem in the first place. Time for getting in touch with your leads and make them aware of the chance that they are missing.
Outbound sales is not dirty, but a fine-tuned awareness creation tactic that puts relevance for the recipient at first place. In this course, we want to change the minds of CEOs, sales managers and sales reps to open up to the possibilities that outbound sales entails and show how to reap the fruits of fine-tuned outreaches.
Who is talking? Tom van Berkel (CCO at Easygenerator, ex-google & ex-salesforce) that grew his company to multiple million dollar recurring revenues by focussing on Outbound and Nils Brosch, (ex. CCO at Recruitee, Founder at ‘SaaS Collective’ and Commercial Consultant for SaaS companies).
What to expect:
The course will address fears and doubts head-on and deliver practical, take-home-and-implement knowledge for all attendees.
For whom:
SaaS CEO looking to accelerate
SaaS Head of Sales that looks for the next layer of growth
SaaS sales rep that is charged with the project of making outbound work
CurriculumFrom Inbound to Outbound
Why inbound is never enough
How inbound and outbound differ and where they overlap
How to leverage on inbound for outbound deals
The secret to the most optimal set up of your outbound team
Targeting: The Ideal Customer Profile
Why having a clear Ideal Customer Profile is so more important in outbound than in inbound
How to create a winning ICP
Prospecting: The Outbound Message
How to write a subject line that every prospect wants to open your email
Understanding why personalization does not have to take a lot of time
How to really be creative in your messaging
Closing your email in a way prospects will actually respond
The Cadence: Continuous Follow Up
Get all the insights into what the best proven cadence is
The Do's and Don'ts in your follow up
Prospecting: The Outbound Call / smart call
Why cold calling still works
How to nail down the opening of your call
Understanding what best-in-class salespeople do to handle any objection
Should or should you not leave a voicemail?
Bonus: Localise
How DACH, France and the Nordics differ from the BeNeLux
Bonus: Management
What skills should you look for in your outbound hires
How should you set the right targets and compensation for your outbound sales team
How to balance career progression with stability of your outbound team
COME EXPLORE!
NoBo First Friday is a FREE self-guided tour of artists’ studios and creative businesses in the NoBo Art District. Meet painters, sculptors, photographers, designers, artists and artisans along your stroll through the area. Featuring live music, demos and special activities in many locations. Located along Broadway from Violet to Highway 36. Follow our bright colored flags to find surprises around every corner. First Friday runs from 6:00 to 9:00 pm on the first Friday of the month. Please note that many locations have other opening and closing times, look at our map online or list to check exact times.
Paycom Center is a cashless venue. The Box Office accepts, Visa, MasterCard, American Express and Discover cards, as well as mobile wallet (Apple Pay, Google Pay) payments.
When purchasing tickets by phone or online, you may choose to pick them up at the Box Office Will Call window on the day of the show. Please be prepared to present the credit card used to purchase the tickets, as well as a photo I.D. Press and VIP tickets, or tickets left by a third party, may also be picked up at Will Call on the day of the event. A photo I.D. is required.
Arena: 405-602-8700 Thunder Ticket Office: 405.208.HOOP (4667)
Paycom Center's Box Office is located just off West Reno between the two main entrances on the north side of the arena. Currently, it is temporarily closed on non-event days. On event days, the Box Office is open at 12pm (noon) on Mondays-Saturdays, or four hours prior to the event time on Sundays. Some events may have additional hours.
Paycom Center meets or exceeds all structural and service requirements as stipulated by the Americans with Disabilities Act. Restrooms, drinking fountains, and concession counters are accessible to guests with disabilities. Additional services are listed below. Accessible Tickets/Seating: Wheelchair accessible seats are available in all price levels. Up to three companion tickets may be purchased with each wheelchair accessible ticket. Please indicate at the time of purchase if you require accessible seating. Accessible Drop-off: Passengers may be dropped off at Reno and Robinson near the northwest entrance to Paycom Center. Elevators: Elevators are located throughout the facility for wheelchair access to all levels. The elevators near Section 101, just inside the northwest entrance, provide access to the arena floor. Elevator on club level nearest Section 205. See the maps at the center of this guide for exact locations. Emergency Evacuation: Paycom Center staff members have been trained in emergency preparedness and evacuation procedures. Key employees are assigned to assist patrons with disabilities to safety. Listening Devices: Listening devices may be rented free of charge at the Guest Relations Desks located at each of the main entrances. A credit card or check deposit, as well as a valid I.D., are required to ensure the return of equipment. Parking: Accessible parking is available in the parking lots on the south side of Paycom Center. Entrances are available on S.W. 3rd Street, east of Robinson. Accessible parking spaces are also available in the underground parking garage at the neighboring Prairie Surf Studios. See Parking for additional information. Service Animals: Trained guide dogs or service animals are permitted to assist guests inside the arena. If special accommodations are required for your service animal, please notify us at the time of your ticket purchase. All other animals are prohibited. Sign Interpreters: Guests who require interpreting services during an event, should contact the Guest Relations Manager by calling (405) 602-8700 within three weeks of the event. Telephones: Telephones are provided at Guest Relations locations and throughout Paycom Center, courtesy of Cox Communications. TDD machines and volume-enhanced phones are available. Wheelchair Assistance: Paycom Center offers wheelchair service for guests who may need assistance to and from their seats. Please contact a Guest Relations representative for assistance. Wheelchair assistance is provided on a first-come, first-served basis. Due to the limited number of wheelchairs available, they may not be borrowed or rented as seating during the event. If wheelchair assistance becomes necessary during an event, please notify the nearest staff member.
GENERAL EVENTS: Cash, Visa, MC, Amex and Discover - UNIVERSOUL CIRCUS: Cash only - HURRICANE FOOTBALL at UM Box Office: Cash, Visa, MC, AMEX ($1 service charge on all tickets)
GENERAL EVENTS Location : Gate G Hours : 10am Miami Hurricanes Football : Gate F at the Stadium, 4 hours prior to Kickoff
(888) FINS-TIX for Miami Dolphins and General Events 1-800-GO-CANES for University of Miami Football 305-341-4701 for the Capital One Orange Bowl For Universoul Circus information 1-800-316-7439
GENERAL EVENTS Mon-Fri 8:30am-6:00pm Sat 10:00am-4:00pm University of Miami Football: 8:30am-5:00pm, Monday-Friday at Hurricane Ticket Office located at the BankUnited Center on UM Campus
This is an accessible venue.
Become A Highly-Valued, Highly Sought-After, Procurement Professional
Certified Professional in Supply Management (CPSM) Certification.
When you earn certification with Supply Chain Mastery Online + 3-Day Boot Camp, your career transforms into the boardroom because you mastered the concepts to become a trusted adviser for...
Procurement
Purchasing
Supply Chain Management
Contract Administration
Vendor Management
Strategic Sourcing
When you join our supply management training program, you will master procurement fundamentals, learn leadership skills, and develop strategic planning skills required to transform from a tactical purchasing agent to a strategic sourcing adviser.
The opportunities of our supply management training program further your career with procurement basics, leadership training, strategy development, and professional certification.
This review course prepares supply management professionals for the NEW CPSM® Exam where participants gain an understanding of the CPSM programs and content covered in all three exams:
Supply Management Core
Supply Management Integration
Leadership and Transformation in Supply Management
Your training starts with an overview of exam content areas, question format and types, exam characteristics and test-taking tips. Participants focus on tasks with the most exam questions. Our process identifies areas for further study using ISM published study materials and other resources. Due to limited time, the course does not cover each task on the CPSM Exams.
Unlike other courses, attending this course guarantees successful completion of the exams or we pay your re-exam fees. You will earn 24 Continuing Education Hours (CEH) for the live training and over 30 CEHs for online training. We begin your transformation to a Certified Professional in Supply Management with enrollment in our online training that covers the information for all three exams in detail. As you can see, we are ready to get started and due to the live teaching and coaching sessions, participation is limited to serious professionals, so let's summarize...
Online Training – 22 Sessions about the 14 components of supply chain management presented LIVE via webinar so you experience training just like you were in the classroom but in the comfort of your office or living room
24/7 Access – Each of the 22 Sessions is recorded and placed in our private members' area so you can watch any session again to catch anything you missed whenever you need to.
Complete Training - Fully comprehensive training covering the 14 components of supply chain management and all the material you need for the Certified Professional In Supply Management (CPSM) Certification offered by the Institute for Supply Management
MindMaps - MindMaps for each session that graphically organizes the material in an easy to understand format so you get the most effective learning experience for adult learners.
Community - Access to our private community on LinkedIn where you will network with the other like-minded professionals in your class, so you can leverage what you learn with a connected network in the #1 professional network in the world.
Coaching – Group coaching calls to answer any questions you may have and one-on-one coaching if you need specific questions. This is exclusive access to me so you get the best experience possible when transforming your career.
Three-Day Boot Camp Training Session - Three-Day Boot Camp Training Session is an intense training session focused on passing the CPSM® Certification Exams. The course covers Supply Management Core, Supply Management Integration, and Leadership and Transformation in Supply Management with a focus on the areas with the most questions on the exams so your team can achieve certification. Select one of the event locations below to enroll in the onsite boot camp.
BONUS #1 - Online Express Courses for additional CEHs (1 hour each) ($997 Value)
BONUS #2 - CPSD Exam Training Supplier Diversity Certification ($997 Value)
BONUS #3 - Pass Guarantee ($1,100 Value)
BONUS #4 - CPSM Learning System ($1,195 Value)
Since 2010, we’ve helped people, just like you, pass the Certified Professional in Supply Management Certification Exams with our training courses focused on the most important concepts in supply management. Plus, effective exams strategies to help people pass the exams the first time. Our methods are so effective that we guarantee you will pass or we pay the re-exam fees (less than 10% of our clients asked us to pay the re-exam fees)!
We’ve learned many things over the last five years, and as a result, we’ve totally redesigned our supply management training program to be more than a review course for the Certified Professional in Supply Management (CPSM) Certification.
It's everything you need to be a Strategic Sourcing Adviser for your company or as a consultant.
Our experience tells us the amount of information is overwhelming to most people who don't follow a program, like this one.
When you join our training, you will become a strategic sourcing advisor moving out of the back-room and into the boardroom of your organization. Remember, Tom Peters from Rockline Industries tells us how his company has realized such a benefit of a professional supply management group that all executives-in-training much spend two years in the strategic sourcing group as part of their executive development.
Plus, you have the potential to earn a higher salary than your peers. The Institute for Supply Management annual salary survey has consistently shown CPSM Certified professionals make 8-10% more than their uncertified peers.
Real Success From Real Customers...
"I completed Dr. Mauldin's CPSM boot camp and believe it was an instrumental part of my success in achieving my CPSM certification. The boot camp provided condensed, easy to follow content material and essential study/test-taking tips. I would recommend the CPSM boot camp to anyone who wants an extra leg up in preparing for the exams."
-- Dana Raines, BlueCross BlueShield of Tennessee
"Thanks from another happy CPSM graduate! Hi Randy - I just wanted to say "thank you" for the fantastic experience you offer. Using your program, learning about the CPSM certification. the required knowledge and supporting materials was super fun and engaging experience. But, the highlight for me was the CPSM Boot Camp you hosted this past January - the diverse group of attendees made for lively class sessions, and the range of information presented was vast but broken down into easily digest-able sections. I came away from the camp knowing that if I used the strategies presented, I would attain the certification - lo and behold, just a month later I passed the last of the 3 tests and now am officially a CPSM!
Lastly, I will not hesitate to highly recommend your program to other individuals in my organization. Not only does it render the certification within reach of a dedicated person, but the experience enriches the attendee in ways that can only become apparent with time. Thanks again!"
--Jason A Gonzalez - PMP, CPSM, University of California Santa Barbara Procurement Services
"Dr. Randall is very knowledgeable in the area of supply chain management. I took his CPSM boot camp preparation course in the spring of 2012 and after following his test preparation plan (including his nutrition suggestions for remaining mentally sharp), I passed the exams and received my CPSM certification that same year. Not only did I pass the exam, but all of 3 my fellow co-workers who took Dr. Randall's class also passed the CPSM certification shortly after taking his course. As a department, we are now looking at procurement more strategically and are partnering with our customers to obtain cost savings and streamline procurement processes for ourselves, the customer and the supplier. I highly recommend that all supply chain professionals seek certification to highlight their professionalism in this growing career field."
Krystal Kelley, Sandia National Laboratories
"The training has helped my development and led to being promoted to a well-rounded Procurement Leader"
- Martin Schol
"I am very pleased with the knowledge I acquired not only to complete my test but be able to sell improvements affecting our bottom line with the different analysis I learn, I can tell all my suggestions have been accepted, we are finally looking ways differently.
- Ana Hernandez
"It was a very good course. The process and methodology that you learn in the course really work. Randy has a great knowledge of the material and makes the class easy to follow and understand. I will recommend this course to any supply chain professional that wants to increase their level of expertise and network with other Supply Management Leaders.
- Luis Vega
"I passed Exam #1 - Foundation of Supply Management Last Night. With Randy's easy to understand teaching style in the CPSM On-Line class and the use of his exam-taking techniques I was able to pass the exam. It was without a doubt more difficult than the Diagnostic Exam, but having followed all the steps Randy outlined for preparing and taking the exam I was able to stay calm and relaxed through the entire process. Thanks, Randy and Ralyn for the support through this journey. The light is at the end of the tunnel and is now getting brighter. Thanks again"
- Jim
For more information about our training programs, click here
Course Description:
This 2-day course equips the participant with the ability to lead a process assessment project based on the TIPA framework. The course enables participants to collaborate with executive and top management to define the scope, select the class of assessment and plan of an assessment project, and define the project assessment team structure. The participants will be able to use the TIPA tools to monitor progress throughout the project lifecycle, ensure quality of the assessment and present results and recommendations to all relevant stakeholders.
At the end of this course, participants will be optimally prepared to take and pass the TIPA Lead Assessor Exam and become a TIPA Lead Assessor. Please note that to become a ‘Certified TIPA Lead Assessor’, evidence of experience has to be provided to the TIPA governing body (See section ‘Providing evidence of experience’ on page 3)
Course Topics:
● Course Introduction
● Organization of a TIPA Assessment Project
● Responsibilities of the Lead Assessor
● Definition Phase
● Preparation Phase
● Assessment and Analysis Phases
● Results Presentation Phase
● Assessment Closure Phase
● Improvement Cycle
● LUNCH
● Mock Exam
● Exam
Learning Goals:
Upon completion of this course and examination, the participant will gain the following competencies:
● Explain the TIPA assessment methodology and the classes of assessment to
● executive/top management and generate buy in
● Provide the cost of the assessment, using TIPA workload estimation tool (for external consultants)
● Define the scope of the assessment project along with the top management representatives
● Define the structure of the assessment team (roles and responsibilities) and assemble the assessment team
● Provide guidance to the Assessment Coordinator and together with him/her, identify the Interviewees
● Create the assessment project plan, monitor progress, send regular progress update to key stakeholders
● Define the interview plan
● Review the SWOT (Strength, Weakness, Opportunity, and Threat) analysis, recommendations and reports created by the TIPA Assessors and integrate into the Assessment Report
● Present results of the assessment and recommendations to the top management and key stakeholders
● Close the project, review if objectives are met, create lessons-learned log, and plan for improvement of the process assessment process
● Articulate, in detail, the 6 phases of the assessment project
● Use all tools in the TIPA toolbox to perform any or all of the above activities
Course Agenda:
Day 1
Course Introduction
● Organization of a TIPA Assessment Project
● (includes Assignment 1: TIPA Roles
● Assignment 2: Categories of Tools
● Assignment 3: Toolbox overview
● Assignment 4: Classes of Assessment)
● Responsibilities of the Lead Assessor
● (includes Assignment 5: Discover Tool T4 in Toolbox)
Definition Phase
● (includes Assignment 6: Select processes to be assessed
● Assignment 7: Discover Tool T2
● Assignment 8: Discover Tool T5
● Assignment 9: Discover Tool T6
● Assignment 10: FinTRUST – Context Discovery
● Assignment 11: Discover Tool T9
● Assignment 12: FinTRUST – Scope Agreement)
LUNCH
● Preparation Phase
● (includes Assignment 13: Discover Tool T11
● Assignment 14: FinTRUST – Prepare the Process Rating Sheet
● Assignment 15: Discover Tool T13
● Assignment 16: FinTRUST – Interview Plan
● Assignment 17: FinTRUST – Kickoff meeting)
Assessment and Analysis Phases
● (includes Assignment 18: Discover Tool T15)
● Homework (review of day’s material)
Day 2
Results Presentation Phase
● (includes Assignment 19: Discover Tool T16
● Assignment 20: Discover Tool T17
● Assignment 21: FinTRUST – Overall Profile
● Assignment 22: Discover Tool T18
● Assignment 23: FinTRUST – Results Presentation)
Assessment Closure Phase
● (includes Assignment 24: Discover Tool T19
● Assignment 25: Discover Tool T20)
● Improvement Cycle
LUNCH
● Mock Exam
● Exam
Who can Attend?
The TIPA Lead Assessor course will be of interest to:
● Certified TIPA Assessors who would like to lead TIPA assessment projects
● Assessors (CMMi, ISO/IEC 15504 etc.) who would like to use the TIPA methodology to lead process assessments
● Individuals who play a role in assessing and improving processes in an organization and who would like to organize TIPA process assessment.
● Individuals who participate in ITSM implementations in organizations and who are interested in organizing TIPA assessments to measure ITSM process maturity for capability determination (either in a supplier selection process or as a benchmarking tool)
● Individuals who are looking for a turnkey-solution for process assessment to estimate the ROI of ITSM implementations in organizations.
● Individuals in typical roles (but not limited to): Senior Consultants, Project Managers, Quality Managers, Process Owners, Auditors, process improvement consultants
The venue is cashless so card payments only. All bookings at the venue are subject to booking fees.
Cobo tickets will be ready for collection from the venue box office from 16:00 on the day of the event only, unless the show begins earlier than usual when cobos will be available accordingly. Take the card used for the booking and the Ticketmaster booking reference number. Letters of Authorisation are not accepted. Duplicate tickets will only be available once the doors have opened. Customers collecting duplicate tickets will be required to enter the auditorium immediately after collecting their tickets so are not advised to collect their tickets earlier than they intend to enter the venue. Take the card used for the booking and the Ticketmaster booking reference number. Letters of authorisation are not accepted.
Ticketmaster: 08448 44 47 48 Calls will cost 7 ppm plus your network access charge.
Performance days: 16:00 until the event begins Non-performance days: Closed
Disabled access bookings can be conducted via the venue directly via email on info@eventimapollo.com. There is an access ramp at the front of the venue and no steps into the stalls auditorium. The circle area is only accessible via at least 30 steps; there is no lift to the circle. There is a disabled access toilet at the rear of the stalls fittted with a RADAR lock. Please bring you key with you to access or speak to a member of staff.