American Express, Visa, Mastercard, Discover, Cash
Located in the Box Office, near the corner of Mulberry Street and Edison Place.
(973) 757-6000 The Prudential Center Box Office is located inside the arena near the corner of Mulberry Street and Edison Place. Guests can enter from the corner of Mulberry Street and Edison Place, next to the Investors Bank Tower.
Box Office hours are 11AM to 6PM Monday-Friday and closed on Saturday and Sunday with the exception of weekend events, where the Box Office opens at 11AM. Please visit www.prucenter.com/box-office for more information.
Accessible seating is available through Ticketmaster. Please call 800-877-7575 or visit ticketmaster.com to purchase accessible seating.
Cash, American Express, Discover, Mastercard and Visa.
The Main Box Office is located on the plaza area on the southwest corner of the Arena (Commerce St). The East Box Office (E Franklin St) opens on show days, if needed.
(662) 841-6528 Box Office (662) 841-6573 Administrative Office
10AM-4:30PM CT Monday - Thursday 10AM-5:30PM CT Friday Additional days and hours as announced. Call to verify schedule around holidays.
This is an accessible venue. Please call (662) 841-6528 if assistance or additional information is needed.
CAIC's Fall Lieder Lounge features tenor Jonathan Johnson with pianist Criag Terry. A recent alumnus of the Patrick G. and Shirley W. Ryan Opera Center at the Lyric Opera, Johnson joins forces with Ryan Opera Center Music Director Terry for a salon recital program.
The box office accepts CASH, VISA, MC, DISCOVER and AMERICAN EXPRESS.
Will Call tickets are available for pick up starting 2 hours prior to show time.
(419) 321-5007
Box office hours are: Mon-Fri 10am-5:30 pm Sat and Sun Closed (open only if there is an event)
Course Overview:
The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. These and other events can become more easily managed with this great workshop.
With our 10 Soft Skills You Need workshop your participants will begin to see how important it is to develop a core set of soft skills. By managing and looking at the way people interact and seeing things in a new light, your participants will improve on almost every aspect of their career.
Target Audience:
Professionals who are interested in learning Effective Soft Skills
Learning Objectives:
After completing this course, Individuals will be able to demonstrate their understanding of:
What are Soft Skills?
Effective Communication
Teamwork
Problem Solving
Time Management
Attitude and Work Ethic
Adaptability/Flexibility
Self-Confidence
Ability to Learn From Criticism
Networking
Prerequisites:
None
Course Materials:
Students will receive a course manual with presentation slides and reference materials.
Technical Requirements:
For eBooks:
Internet for downloading the eBook
Laptop, tablet, Smartphone, eReader (No Kindle)
Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)
eBook download and activation instructions
Agenda:
Module One: What are Soft Skills?
Definition of Soft Skills
Empathy and the Emotional Intelligence Quotient
Professionalism
Learned vs. Inborn Traits
Case Study
Module One: Review Questions
Module Two: Soft Skill 1: Communication
Ways We Communicate
Improving Non-Verbal Communication
Listening
Openness and Honesty
Case Study
Module Two: Review Questions
Module Three: Soft Skill 2: Teamwork
Identifying Capabilities
Get Into Your Role
Learn the Whole Process
The Power of Flow
Case Study
Module Three: Review Questions
Module Four: Soft Skill 3: Problem Solving
Define the Problem
Generate Alternative Solutions
Evaluate the Plans
Implementation and Re-evaluation
Case Study
Module Four: Review Questions
Module Five: Soft Skill 4: Time Management
The Art of Scheduling
Prioritizing
Managing Distractions
The Multitasking Myth
Case Study
Module Five: Review Questions
Module Six: Soft Skill 5 and 6: Attitude and Work Ethic
What Are You Working For?
Caring for Others vs. Self
Building Trust
Work Is Its Own Reward
Case Study
Module Six: Review Questions
Module Seven: Soft Skill 7: Adaptability/Flexibility
Getting over the Good Old Days Syndrome
Changing to Manage Process
Changing to Manage People
Showing You"re Worth Your Weight in Adaptability
Case Study
Module Seven: Review Questions
Module Eight: Soft Skill 8: Self-Confidence
Confident Traits
Self-Questionnaire
Surefire Confidence Building Tactics
Build Up Others
Case Study
Module Eight: Review Questions
Module Nine: Soft Skill 9: Ability to Learn From Criticism
Wow, You Mean I"m Not Perfect?
Listen With An Open Mind
Analyze and Learn
Clear the Air and Don"t Hold Any Grudges
Case Study
Module Nine: Review Questions
Module Ten: Soft Skill 10: Networking
Redefining Need
Identifying Others" Interests
Reaching Out
When to Back Off
Case Study
Module Ten: Review Questions
Module Eleven: Wrapping Up
Words From The Wise
Review Of The Parking Lot
Lessons Learned
Recommended Reading
Completion Of Action Plans And Evaluations
American Express, Visa, Mastercard, Discover
Tickets purchased in person at the box office are sent via text message at the windows.
(973) 757-6000 The Prudential Center Box Office is located inside the arena near the corner of Mulberry Street and Edison Place. Guests can enter from the corner of Mulberry Street and Edison Place, next to the Investors Bank Tower.
The Box Office is open Monday through Friday: 11am to 5pm. We are closed each Saturday and Sunday, with the exception of an event on one of those days, in which case we will open at 11am. Please visit www.prucenter.com/box-office for more information, or adjusted hours.
Accessible seating is available through Ticketmaster. Please visit ticketmaster.com to purchase accessible seating.