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Paycom Center is a cashless venue. The Box Office accepts, Visa, MasterCard, American Express and Discover cards, as well as mobile wallet (Apple Pay, Google Pay) payments.
When purchasing tickets by phone or online, you may choose to pick them up at the Box Office Will Call window on the day of the show. Please be prepared to present the credit card used to purchase the tickets, as well as a photo I.D. Press and VIP tickets, or tickets left by a third party, may also be picked up at Will Call on the day of the event. A photo I.D. is required.
Arena: 405-602-8700 Thunder Ticket Office: 405.208.HOOP (4667)
Paycom Center's Box Office is located just off West Reno between the two main entrances on the north side of the arena. Currently, it is temporarily closed on non-event days. On event days, the Box Office is open at 12pm (noon) on Mondays-Saturdays, or four hours prior to the event time on Sundays. Some events may have additional hours.
Paycom Center meets or exceeds all structural and service requirements as stipulated by the Americans with Disabilities Act. Restrooms, drinking fountains, and concession counters are accessible to guests with disabilities. Additional services are listed below. Accessible Tickets/Seating: Wheelchair accessible seats are available in all price levels. Up to three companion tickets may be purchased with each wheelchair accessible ticket. Please indicate at the time of purchase if you require accessible seating. Accessible Drop-off: Passengers may be dropped off at Reno and Robinson near the northwest entrance to Paycom Center. Elevators: Elevators are located throughout the facility for wheelchair access to all levels. The elevators near Section 101, just inside the northwest entrance, provide access to the arena floor. Elevator on club level nearest Section 205. See the maps at the center of this guide for exact locations. Emergency Evacuation: Paycom Center staff members have been trained in emergency preparedness and evacuation procedures. Key employees are assigned to assist patrons with disabilities to safety. Listening Devices: Listening devices may be rented free of charge at the Guest Relations Desks located at each of the main entrances. A credit card or check deposit, as well as a valid I.D., are required to ensure the return of equipment. Parking: Accessible parking is available in the parking lots on the south side of Paycom Center. Entrances are available on S.W. 3rd Street, east of Robinson. Accessible parking spaces are also available in the underground parking garage at the neighboring Prairie Surf Studios. See Parking for additional information. Service Animals: Trained guide dogs or service animals are permitted to assist guests inside the arena. If special accommodations are required for your service animal, please notify us at the time of your ticket purchase. All other animals are prohibited. Sign Interpreters: Guests who require interpreting services during an event, should contact the Guest Relations Manager by calling (405) 602-8700 within three weeks of the event. Telephones: Telephones are provided at Guest Relations locations and throughout Paycom Center, courtesy of Cox Communications. TDD machines and volume-enhanced phones are available. Wheelchair Assistance: Paycom Center offers wheelchair service for guests who may need assistance to and from their seats. Please contact a Guest Relations representative for assistance. Wheelchair assistance is provided on a first-come, first-served basis. Due to the limited number of wheelchairs available, they may not be borrowed or rented as seating during the event. If wheelchair assistance becomes necessary during an event, please notify the nearest staff member.
Mastercard, Visa, American Express, cash
Will Call will open at the Main Box Office, located at the intersection of Park Blvd and Imperial Ave three hours prior to show time. No outside will call will be accepted. Customers should bring their confirmation number with a photo I.D. and the credit card used to make the purchase to claim tickets.
Tickets for the concert are not available for purchase in person at the Petco Park Box Office prior to the show date. On the day of the show, tickets will be available at the Petco Park Box Office, should any remain. Tickets for Metallica can be purchased online or over the phone by calling 866-448-7849 anytime or you can speak to a customer service agent by calling Ticketmaster at 800-745-3000 Monday – Saturday: 9am – 6pm and Sunday: 12pm – 6pm Pacific Time.
WHEELCHAIR ACCESS: Entire venue is accessible. There are wheelchair and companion seats, armless aisle and transfer seats, please specify your request in your email if you purchase via online. PARKING: Public pay lots with accessible parking CANINE COMPANIONS ACCOMODATED: Yes
Box Office accepts Cash, Visa, Master Card, American Express & Discover
Will Call windows are located inside the Nationwide Arena Box Office at the southwest corner of Nationwide Blvd. and McConnell Blvd. Customer must present actual credit card, confirmation number and a photo ID.
Nationwide Arena : 800 645 2657 or 614 246 3350 for hockey; 614 246 2000 for events Chiller Dublin : 614 764 1000 Chiller Easton : 614 475 7575 Chiller North : 740 549 0009 Group Sales Information: For more information on group reservations or premium seating opportunities, call 614 246 7224
Nationwide Arena: Monday thru Friday: 10 a.m. to 6 p.m. Saturday & Sunday: Closed except on game or event days. Opens at 10 a.m. on game or event days.
WHEELCHAIR ACCESS: Tickets available at all prices. Available at Ticketmaster, The Chillers and the Box Office. HEARING IMPAIRED: RF style assisted listening devices available through guest services at Nationwide Arena. ELEVATOR ACCESS: Available at the southeast, southwest & northeast corners of Nationwide Arena.
Visa, American Express, Mastercard, Discover and Cash
Will call is located at the Gate A, B and C Box Office windows beginning at gate opening time through post time of the third to last race. Guests must present a valid photo ID. Please note, will call drop off is not permitted. If you need to get tickets to someone in your party, please forward/transfer the tickets electronically or hand out tickets in advance.
(844) 697-2849
During the Saratoga Race Course meet, the Box Office located at Gate A is open 9:00 a.m. through 5:00 p.m. Wednesday through Sunday
Accessible seating is located at several locations throughout the venue. Wheelchair access areas there are specially marked areas for wheelchairs only behind Reserved Seat Sections J (in the Clubhouse) and M (in the Grandstand).