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COBIT 5 And ITIL 1 Day Virtual Live Training in Rome
Course Description: This course is designed as a management workshop focused on the strategic level use of best practices to guide service management improvement. ITIL and COBIT are two of the most widely adopted frameworks for supporting IT governance and management improvement initiatives and when used together as complementary tools can provide an even more powerful solution to an organization’s service management needs. The course tackles the challenge of “business and IT alignment” and how to engage management and business users in the design and effective operation of IT services. This course is interactive and thought provoking and includes: ● Group discussions ● Expert videos ● Role plays ● Assignments ● References to the Axelos publication: “Interfacing and Adopting ITIL and COBIT” ● Practical “take-aways” Course Topics: Module 1 : Course Introduction ● Let’s Get to Know Each Other ● Course Overview ● Course Learning Objectives ● Course Learning Style ● Course Agenda ● Course Book Structure Module 2 : Business and IT Context ● Module Learning Objectives ● Module Topics ● The Need for Good Practices ● The ITIL Experience ● The COBIT Experience ● Benefits of Integrating ITIL and COBIT ● Debrief Module 3 : Governance and Management of IT Services ● Module Learning Objectives ● Module Topics ● IT Service Management Challenges – Group Discussion ● Business and IT Service Provider Relationships – Role Play ● Debrief Module 4 : Implementation Strategy ● Module Learning Objectives ● Module Topics ● Aligning Management of Services to Business Needs – Group Discussion ● Using the Goals Cascade – Reading ● Selecting Priority Processes – Assignment ● Debrief Module 5 : Initiating and Action Plan – The Business Case ● Module Learning Objectives ● Module Topics ● Initiating an Improvement Plan – Group Discussion ● Continual Improvement – Reading and Assignment ● Debrief Learning Goals: ● Understand the context of business and IT alignment. ● Identify the benefits of aligning the COBIT5 and ITIL frameworks. ● Identify the business risks of IT services. ● Identify the drivers affecting service management. ● Explain how to align IT services with enterprise objectives and risks. ● Explain how to use the COBIT 5 goal and risk cascade. ● Analyze how to prioritize and focus on critical process areas. ● Understand how to drive and initiate an improvement plan. ● Recognize drivers/pain points for improvement. ● Explain continual improvement and the need to monitor benefits. Course Agenda: Day 1 ● Course Introduction ● Business and IT Context ● Governance and Management of IT Services ● Implementation Strategy ● Initiating an Action Plan the Business Case Who can Attend? The course is aimed at business and IT management and encourages interaction and the exchange of practical insights and approaches.
read moreAll Art Arizona 2020
This year’s All Art Arizona presents exciting work created by both well-known and emerging artists living in our own back yard, the state of Arizona. This ten year tradition at Art Intersection highlights the breadth and diversity of art created by Arizona artists. The range of acceptable artwork encompasses sculpture, glass, photography, painting, ceramics, wood, printmaking, mixed media, artist books, and more. All Art Arizona attracts artists, art collectors, and art lovers from all over the state to one of our best known exhibitions of the year. Visit the Art Intersection galleries, bring your friends and family, to enjoy this unique exhibition and range of art by Arizona artists. As always, the exhibition is free and open to the public during business hours. While you are here, get involved by voting for the Viewer’s Choice Award, to be announced shortly after the exhibition closes. As always, the exhibition is free and open to the public during business hours. The number of guests in the galleries is currently limited to fifteen (15) at a time. Depending on traffic through the galleries, there may be a wait to enter.
read moreDisney On Ice presents Dream Big
Box Office accepts Cash, Visa, MasterCard, American Express and Discover. Personal checks with proper I.D. are accepted up to 10 days prior to event only. This may vary on some events. Location : Box Office Most events - Ground level on the West Side facing Franklin Avenue Hours : Will Call is available once the order is verified during Box Office hours The customer must present actual credit card, picture ID, and confirmation number to claim will call tickets. (504) 280-7222 - General (504) 280-GAME - UNO Athletic Ticket questions Tuesday & Thursday 10am-2pm As of June 22nd 2021 Monday-Thursday 10am-3pm, closed Fridays & Weekends Closed for University of New Orleans holidays and closure days Event Days: Event times vary, generally open 2 hours prior to until one hour after showtime. Reserved seat events - It varies by event. Click the wheelchair icon above the map for more info. General Admission events - purchase any seat, accommodations will be made at the door.
read moreArizona Coyotes vs. St. Louis Blues
VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS & CASH The Coyotes Pick-up Window is located outside the Northeast corner of the Arena near Gate 5. Guests picking up will call tickets must present valid photo ID and credit card used for purchase, if applicable, that matches tickets to be picked up. ALTERNATE PICK-UP: If another person, other than the person ordering & paying for the tickets, is picking up a WILL CALL order, the ALTERNATE PICK-UP name MUST be on the account. To get the alternate pick-up name noted on the account, the original purchaser MUST contact Ticketmaster at 800-745-3000, ask for customer service, verify account information and request alternate pick-up. Please call TICKETMASTER for event and ticketing information - 1-800-745-3000 For Additional information call Gila River Arena Box Office - 623-772-3800. WEBPAGE: www.gilariverarena.com Located outside on the Northeast corner of the Arena. Monday – Friday: 10:00AM – 6:00PM Saturday: 10:00AM – 4:00PM during hockey season and on-sale days. Sunday: Closed except on event days. Box Office hours may be extended for on-sales or on event days. Arizona Coyotes: To purchase accessible seats for Arizona Coyotes, subject to availability, please call the Arizona Coyotes Ticket Office at 480-563-PUCK (7825) or visit the Gila River Arena Box Office. Arena Concerts and other Events: To purchase accessible seats for a concert or other event, subject to availability, please call Ticketmaster at 1-800-745-3000 for phone purchase or www.ticketmaster.com for on-line purchase, or visit the Gila River Arena Box Office. ACCESSIBLE SERVICES: Requests for Sign Language Interpreters should be made at least 72 hours in advance of the event. Call Guest Services at 623-772-3240 for these arrangements. Assistive Listening Devices are available from the Gate 5 Guest Services Booth. Parking Lot G located on the east side of the Arena is available for disabled guests with state issued license plates or placards. Parking Attendants will direct guests to the disabled parking area. All restrooms and concession stands are accessible. Gila River Arena welcomes service animals utilized by guests with disabilities.
read moreDallas Cowboys vs. Pittsburgh Steelers
Cash, MC, Visa, Amex Will Call Will Call is available at AT&T Stadium Ticket Office locations at Entry A on the northeast side of the stadium and at Entry F on the southwest side of the stadium. Will Call ticket windows open three (3) hours prior to most events. To claim tickets at Will Call, a photo ID and the credit card used to purchase the tickets must be presented. For Cowboys games, only the account holder of record may pick up tickets. A person other than the account holder may pick up tickets from Will Call provided that they present written and signed authorization from the account holder along with a copy of the account holder's photo ID. AT&T Stadium Ticket office: (817) 892-5000 AT&T Stadium/Art Tours Ticket Office: (817) 892-8687 9-5 Monday-Thursday, and 9-4 Friday Accessible Seating in all levels of the venue. ADA/Accessibility AT&T Stadium is committed to guests with disabilities. Our facilities are fully accessible and we provide a wide range of services and amenities for guests with special needs. AT&T Stadium is designed with accessible parking, accessible vehicle drop off areas, power assisted doors, restrooms, concessions, water fountains, ATMs, and seating areas. Guests can receive more information by visiting one of our Guest Services Centers located on the concourse behind Sections 219, 244, 420 and 451 or at a Concierge desk located on the club and suite levels. In order to provide maximum flexibility in our wheelchair accessible seating areas, folding chairs will be provided for companion seating. ADA Ticket Fraud ADA ticket fraud includes, but is not limited to, the misrepresentation of a disability. Management reserves the right to take appropriate action regarding misrepresentation, which may result in relocation, revocation of tickets or ejection. Wheelchairs A limited number of wheelchairs are available for transporting guests from the gates to their stadium seating location. Guests are asked to supply their own wheelchair if they need one for the duration of the event. Guests may arrange for wheelchair assistance by contacting an event staff member at any entrance. In addition, wheelchair escort reservations can be made, in advance, by calling the Guest Services Hotline at (817) 892-4161. Guests needing assistance after the event should contact an event staff member, security personnel or visit one of the Guest Services Centers located on the concourse behind Sections 219, 244, 420 and 451. Guests in suite and club areas should contact the Concierge desk on their level to request a wheelchair escort or additional assistance. HEARING IMPAIRED PATRONS -------------------------------------- - Sell Regular Seating - Hearing Impaired Devices and Information Available at Guest Services Centers Located at Sections 219, 244, 420, and 451 or at a Concierge Desk on the Club and Suite Levels
read moreEntre archaïsme et expressionnisme, une nouvelle esthétique
Conférence : Entre archaïsme et expressionnisme, une nouvelle esthétique Pour la saison 2019-2020, les conférences de Connaissance des Arts sont consacrées à l’Art moderne ! Rendez-vous dans l'Auditorium de Connaissance des Arts au 10, Boulevard de Grenelle Paris 75015 (métro Bir-Hakeim) de 18h30 à 20h00, le 23 mai 2019, pour assister à la conférence : Entre archaïsme et expressionnisme, une nouvelle esthétique - 19 décembre 2019 Plus d'infos sur : www.connaissancedesarts.com/conferences Contact : web@cdesarts.com
read moreISTQB Advanced Level Test Manager
This intensive accredited 5-day course is ideal for software testing professionals who are looking to take a more senior role. With plenty of practical exercises to reinforce a solid theoretical basis, it will help you to build on the knowledge and skills of Foundation Level and develop advanced skills to manage a test team and successfully deliver a software testing project. This five-day course follows the ISTQB® Advanced Level Test Manager syllabus (which can be downloaded free of charge from the ISTQB® website). Contents of days: 1st day - Testing Process (Test Planning, Monitoring and Control; Test Analysis & Design; Test Implementation & Execution; Evaluating Exit Criteria & Reporting, and Test Closure Activities) - Test Management in Context (Understanding Testing Stakeholders; Lifecycle Activities and Work Products; Alignment of Test Activities with Other Lifecycle Activities; Managing Non-Functional Testing; Managing Experience-Based Testing) 2nd day - Risk-Based Testing and Other Approaches (Risk-Based Testing Techniques; Other Techniques for Test Selection; Test Prioritization and Effort Allocation in the Test Process) - Test Documentation and Other Work Products (Test Policy; Test Strategy; Master Test Plan; Level Test Plan; Project Risk Management) - Test Estimation 3rd day - Defining and Using Test Metrics - Business Value of Testing - Distributed, Outsourced and Insourced Testing - Managing the Application of Industry Standards - Management of Reviews and Audits 4th day - Defect Management (the Defect Lifecycle and the Software Development Lifecycle; Defect Report Information; Assessing Process Capability with Defect Reporting Information; revision period) - Improving the Testing Process (the general Test Improvement Process; Improving the Testing Process with TMMi; Improving the Testing Process with TPI Next; Improving the Testing Process with CTP; Improving the Testing Process with STEP) - Test Tools and Automation (Tool Selection; Tool Lifecycle; Tool Metrics) 5th day - People Skills - Team Composition (Individual Skills; Test Team Dynamics; Fitting Testing Within an Organisation; Motivation; Communication) All courses start at 9:00 and finish at 18:00, except for the last day which will finish at around 16:00. There will be a 1-hour lunch break, and short breaks for refreshment at regular intervals.
read moreNew Year’s Eve Pub Crawl
How would like to celebrate New Year’s Eve at Budapest’s most famous local venues, the ruin bars and greet the New Year in the most entertaining surroundings that the city can offer? Do you want to take part in the biggest shenanigan Budapest offers for New Year’s Eve wanderers.Enjoy the unique atmosphere of 3 hungarian ruin bars,and get into one of the most happening clubs in the end jumping the line like royalty with us in our New Year’s Eve Pub Crawl! Inclusion: A local shot Ridiculously entertaining local guide A bowl of our famous goulash soup Welcome mulled wine 1,5 hour open bar (beer, wine, local spritzer) A glass of sparkling wine at midnight Entrance to a great NYE party with skipping all queues
read moreDisney On Ice presents Find Your Hero
cash, visa, mc, amex & discover - no checks TO PICK UP Will Call -- you must present your confirmation number, a picture ID and the credit card used to purchase your tickets. You must wait 48 hours after ordering to pick up your tickets. For NRG Stadium information 832-667-1400. Monday-Friday 10am-5pm Saturday 10am-2pm. Hours subject to change.
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