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Advanced Skills for Elite Personal Assistants and Executive Assistants
The PD Training Advanced Skills for Elite Personal Assistants (PA's) and Executive Assistants (EA's) training course provides personal and executive assistants with a clear understanding of the range of important functions they fill and exposes participants to the tools and techniques that allow them to be more effective in their role. In this course, you will learn a range of practical skills and techniques that will empower you to portray professionalism in this supporting role and teach you a range of techniques that will improve your abilities - from arranging and controlling meetings, professional business writing skills, time management skills, managing upwards, social media management, handling commercially sensitive information and much more! Our Advanced Skills for Elite Personal Assistants and Executive Assistants professional development training courses are available Australia-wide including Sydney, Parramatta, Melbourne, Brisbane, Canberra, Adelaide, and Perth or online. See our Foundation Skills for Elite PA's and Executive Assistants Training Course Learning Outcomes After completing this course, participants will have learned to: Adapt to the manager’s needs and style of working Take initiative when needed Develop social intelligence Develop basic business acumen Understand the importance of office management Listen actively Understand and use social media management Handle difficult people and situations Course Outline Advanced Skills for Elite Personal Assistants and Executive Assistants - Lesson 1 The Advanced Elite PA and EA Welcome Role Defined Competencies of an Elite PA/EA Reflection Advanced Skills for Elite Personal Assistants and Executive Assistants - Lesson 2 Working with your Manager LDP Review – Communication Evolution Tool Ok So That’s Thinking and Doing…. How About Communicating? Adjusting Your Style for a Better Approach: Reflection Advanced Skills for Elite Personal Assistants and Executive Assistants - Lesson 3 Handling Difficult and Demanding People in the workplace Four General Intents Shaping Behaviour What Drives Behaviour Coping Techniques for Difficult and Demanding Managers 7 Types of Difficult Managers and Colleagues to Manage Reflection Advanced Skills for Elite Personal Assistants and Executive Assistants - Lesson 4 Negotiation with Multiple Managers v’s Tasks, Tasks v’s Manager’s Should I Negotiate or Say 'NO' to the Task Should I Say 'YES' to the Person but 'NO' to the Task Reflection Advanced Skills for Elite Personal Assistants and Executive Assistants - Lesson 5 Managing the Office Delegation Below, Sideways and Upwards 10 Rules for Successful Delegation 1. Determine What Can be Delegated 2. Pick the Right Person 3. Explain Why You are Delegating 4. Be Specific be SMARTER 5. Set Them up for Success 6. Touch Base 7. Don’t Micromanage 8. Offer Feedback/Ask for Feedback 9. Say thanks – Be patient 10. Don’t over delegate Delegating to Profiles Reflection Advanced Skills for Elite Personal Assistants and Executive Assistants - Lesson 6 Social Media Management 9 Steps to Help You Manage Social Media How Often: Dealing with Negative Comments: Do I Need to Check with Anyone? If in Doubt, Don’t Post It!!! Using Photos/Videos – rules Sharing Information: Engagement: Monitoring: Physical Posting vs Auto Posting: Reflection Advanced Skills for Elite Personal Assistants and Executive Assistants - Lesson 7 Work – Life Balance Distress versus Eustress? Causes of Stress 4 Major Signs and Symptoms of Stress Are you fueling the fire? Control your Cortisol Mindfulness Reflection Advanced Skills for Elite Personal Assistants and Executive Assistants - Lesson 8 Reflections Create an Action Plan Accountability
read more“The Art of Unity” exhibit at Chauvet Arts
Join Chauvet Arts for “The Art of Unity” exhibit, a timely rotating show featuring the gallery's diverse roster of acclaimed artists during a time when artists are uniting more than ever. For more information about CHAUVET Arts, featured artists and upcoming exhibitions, please visit www.chauvetarts.com. 215 5th Avenue North Nashville, TN 37219 Open to the public five days a week, Tuesday through Saturday, 10 a.m. to 5 p.m.
read moreHamilton (Touring)
The Box Office accepts Visa, MasterCard, Discover, American Express, Cash and Checks. Will Call tickets can be picked up at the Box Office as early as sixty minutes prior to show time. Customers must present the actual credit card used for the order, a picture ID, and the confirmation number. The Box Office can be reached at (414) 273-7206. Nationwide Toll Free Line: 888-612-3500. BO PHONE hours Mon to Thur 10 am to 5pm Fri 10 am to 9pm Sat 12 noon to 9pm Sun 12 noon to 5pm For accessible seating, locations are available online or by calling the venue box office.
read moreColorado Avalanche vs. Arizona Coyotes
All sales must be done in advance online. WILL CALL is no longer accepted at the Box Office. All tickets are digital and must be managed that way. For more information you can also go to Ball Arena website, www.BallArena.com. The Box Office will open 90 minutes prior to the event start time. Ball Arena is committed to providing every Guest with a comfortable and enjoyable experience in the arena, including Guests with disabilities. Wheelchair and accessible seating tickets and companion seating is available for purchase in each of the wheelchair seating sections.
read moreDisney On Ice presents Into the Magic
Visa – Mastercard – American Express – Discover – Cash Will call is not available for all events. Mobile tickets should be forwarded to guests. When available, will call is located at the Box Office windows in the KeyBank Center pavilion. 1-888-467-2273 Monday through Friday 9:00AM-5:00PM Saturday 10:00AM - 2:00PM (October - March) Monday through Saturday Event days 9:00AM through the end of the event Sunday EVENT DAYS ONLY 10:00AM through the end of the event Available through Ticketmaster and Box Office, subject to availability.
read moreSpanish Evening Elementary Course
Spanish evening lessons are to be taking place in central London between 7pm to 8.30pm. Class sizes are restricted to a maximum of 8 students to ensure the needs of all students in the class can be catered for. The level of our classes are classified according to the European Framework of Languages. Elementary classes at Happy Languages are A2 level classes. This level is suitable for all those who have studied Spanish Language for 45 hours, and is divided in two modules (A2.1 and A2.2) to suit best your need. To evaluate your level, please click this link for more information or take this test. See what students say about us: testimonials All courses are on a 10-week basis. Each weekly lesson lasts for 1.5 hours (15 hours in total for each course). Syllabus A2.1 The Price Includes: All Teaching Materials Extra contents available on this page (Lesson Summaries, Video Tutorial, Grammar Tips) Happy Languages’ Membership Card Free or discounted Happy Languages’ Events Terms and conditions apply
read moreMonster Jam
Cash, Visa, AMEX, Mastercard Will Call is located at the Arena Box Office windows, directly across from Customer Accommodations. On Event Day Will Call will open when the parking lot opens. On Game Day Will Call 5 hours before kickoff. A photo ID is required along with the credit card that was used for the ticket transaction Raiders Box Office Numbers Oakland Raiders 1.800.RAIDERS Box Office Hours HOURS OF OPERATION Monday-Friday 12pm-5pm Saturday - Closed Sunday - Closed unless Raiders Game Day Raider Game Day- 5 hours before kickoff – End of halftime ADA Accessible seats are located throughout the stadium, for Non-Raider events please contact the Coliseum at 510-569-2121 For Raider games please contact the Raiders for information at 1.800.RAIDERS. Ramps are available to reach all three levels and there are elevators located on both the East Side (section 143) and the West Side (section 217) * There is no limit on the number of companions *
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