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Los Angeles Dodgers vs. Pittsburgh Pirates

Scottish Oil Club, 23 Jan 2020 Edinburgh, Nasir Darman, "PETRONAS: A Sustainable Energy Company of the Future"

http://www.scottishoilclub.org.uk/200123.htm Sponsorship Funding for student participation from member universities provided by Scottish Oil Club. James Watt Lecture, in cooperation with Watt Club, the alumni association of Heriot-Watt University, who have a long-held tradition of recognising James Watt’s birthday each year by "supping" together. Synopsis The industry is facing tremendous changes, with global outlook of increasing energy demands and shifting energy mix towards cleaner resources, requiring oil and gas players to diversify their portfolio and step out. The industry accelerates investments in technology and innovative solutions not only to meet the changing demands, but also to future proof themselves in facing the disruptions.Over the next few years, PETRONAS will focus on producing new resources in better ways through technological solutions which include efficient hydrocarbon recovery techniques, low carbon technologies, digitalization, unmanned subsea factory, robotic solutions, renewable energies, usage of advanced material and others.PETRONAS is investing substantially in Carbon Capture, Storage and Utilisation technology development. We also believe there is huge potential for natural gas to be partnered/paired with renewable energy in addressing the urgent challenges posed by climate change.Our Facilities of the Future technology leverages on megatrends of digital, automation, robotics, hyper connectivity, AI / ML, where it aims to reduce operations cost by 50% in 2026, targeting at the main cost levers of surface operations, maintenance and logistic. This will change the way we operate our assets (operations philosophy) and our technical and capability requirements. Speaker Nasir Haji Darman is currently the Chief Technology Officer of Group Research and Technology, Project Delivery & Technology Division, PETRONAS. In this position, he steers and drives all technology activities in PETRONAS Group wide. He joined PETRONAS in 1991 and has worked in many technical and managerial positions. He started his career as a Research Engineer in PETRONAS before moving on to resume various positions in various OPUs in PETRONAS. In his current position, he leads all technology projects and setting technology direction for PETRONAS activities, both in domestic and international assets. He also holds an honorary professorship from Institute of Petroleum Engineering Heriot-Watt University Edinburgh United Kingdom as part of his contribution to the society.He has published many technical papers in local and international journal especially in the area of sub-surface engineering. He is the recipient the SPE 2010 Asia Pacific Regional Technical Award on Reservoir Description and Dynamics. Currently, he is the SPE Northern Asia Pacific Regional Director.Nasir Haji Darman graduated in BSc from Texas Tech University and PhD from Heriot Watt University, both in Petroleum Engineering, in 1990 and 2000 respectively. James Watt Event This Scottish Oil Club Event is held in partnership with the Watt Club, the alumni association of Heriot-Watt University, who have a long-held tradition of recognising James Watt’s birthday each year by "supping" together. In recognition of Heriot-Watt’s long established association with the Scottish Oil Club, the annual January "James Watt Lecture" be delivered by a leading commentator who will address aspects of the role of oil and gas in the broader energy sector. The role of research and contribution of universities in supporting industry to address global societal challenges will also be discussed. After the presentation there will be the opportunity to network, "sup" together and toast James Watt’s contribution to science and engineering. Arrangements Neither video nor audio recording is permitted at this event. The event will be held at the Royal Scots Club, 29 Abercromby Place, Edinburgh, EH3 6QE Timings:- 6PM - Meet for Tea, Coffee, Drinks 6.30PM - Speaker Presentation followed by Q&A 7.30PM - Drinks Reception 8PM - Dinner followed by further Q&A under Chatham House rules 10PM - Event finishes  Booking Conditions Please note that booking a ticket for an SOC event does not guarantee you a place until your request is processed and accepted by the SOC. We will operate a 'wait list' if our events are over-subscribed with priority being afforded to members of the SOC. During our events we actively encourage reasoned debate amongst the audience and with our invited speaker; however, we request that all participants are mindful and respectful to others points of view. Attendees who cannot abide by these simple courteous rules, or who disrupt proceedings or use defamatory remarks, will be invited to leave the presentation and escorted from the building. We reserve the right to refuse entry to those attendees who do not hold a valid ticket and accompanying proof of identity. Scottish Oil Club Board

Philadelphia 76ers vs. Portland Trail Blazers

WILL CALL OPENS ONE HOUR PRIOR TO SHOW. PURCHASING CREDIT CARD REQUIRED TO PICK UP TICKETS - WILL CALL IS LOCATED AT THE MAIN BOX OFFICE ON THE BROAD STREET SOUTH SIDE OF THE CTR. THE CENTER IS EQUIPPED WITH ELEVATORS AND ACCESSIBLE SEATING IS AVAILABLE. FOR INFORMATION ON ACCESSIBLE SEATING, PLEASE CALL (215) 389-9571. TELECOMMUNICATION DEVICE FOR THE DEAF,(TDD) CALL (215) 389-9599

Customer Service Training Course

Do you impress your customers every time you interact with them? Does your organisation thrive on creating raving fans who buy your products and services again and again? You must go beyond simply showcasing your products and services and purposefully design and plan to develop strong relationships with your customers. It is essential that you provide a unique customer experience by proactively anticipating your customers’ needs and exceeding their expectations every single time. In this fun and exciting professional development course you'll learn to recognise how your attitude impacts on your interactions, you'll learn how to apply techniques to generate repeat business, develop top-level telephone skills, learn how to deal with difficult customers and deliver on your promises. The PD Training Customer Service course is fun and effective and will improve the way you approach delivering service to your clients. This course is available now throughout Australia, including Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth. Learning Outcomes Explain what customer service means in relation to internal & external customers Recognise how one's attitude affects service standards Master ways to develop & maintain a positive, customer-focused, attitude Develop needs analysis techniques to better address customer needs Apply outstanding customer service techniques to generate return business Practice techniques for developing good will through in-person customer service Formulate techniques for service excellence over the phone Gain insight to connecting with customers online Master techniques for dealing with difficult customers Acquire tools for recovering difficult customers Understand when to escalate an issue Course Outline Customer Service Training Course - Lesson 1Brand Ambassador or Brand Assassin? What is customer service? Customer Behaviour Why Customers Leave The Benefits of Brilliant Customer Service Reflection Customer Service Training Course - Lesson 2Customer Diversity Cultural diversity and the global customer Generational differences Reflection Customer Service Training Course - Lesson 3We choose to serve Customer Empathy Principles of great service Reflection Customer Service Training Course - Lesson 4Communication – the key to great service Listening Writing Personal Style Reflection Customer Service Training Course - Lesson 5Navigating the Negatives Learning from worst-case scenarios The Steps of Acknowledgement Handling Tough Situations Reflection Customer Service Training Course - Lesson 6Creating a Service Culture Management Focus What can you do? Living the Culture Reflection Customer Service Training Course - Lesson 7Reflections Create an Action Plan Accountability equals Action

Hamilton (Touring)

Visa, MasterCard, American Express, Cash, Discover Please pick up tickets 1 hour prior to show. Customers must present photo ID, actual credit card used to purchase tickets and confirmation number. (617) 259-3400 Skip the service fees. Buy tickets at the box office! Monday through Friday 10AM to 5PM (non performance weeks) Open 2 hours prior to matinee on weekends and closes ½ hr after curtain. Open 10am until ½ hr after curtain on weekdays. Accessible seating is sold on Ticketmaster. Sight impaired seating and hearing impaired seating, is handled through the box office only for these events.

Pittsburgh Penguins vs. Columbus Blue Jackets

412-642-1800 During the Pittsburgh Penguins hockey season, the DICK'S Sporting Goods Box Office at PPG Paints Arena will be open: Monday – Friday, 10:00 AM – 5:00 PM and Saturday, 10:00 AM – 2:00 PM. Sundays that are event days will vary based on the event time but opening hours will always be 10:00 AM with the Box Office remaining open up through the start of the event.

2023 Pittsburgh Steelers Training Camp

MEGARA en Madrid

MEGARA - Concierto fin de gira "Aquí Todos Estamos Locos"

Best Wedding Showcase - Lancaster

Save time, save money, save your sanity! With plenty to do, see, and taste, Best Wedding Showcase features the region's finest wedding experts who are ready to help you plan your dream wedding! Start or even finish your wedding plans and tie up your loose ends. * Find your dream dress in our runway fashion show. * Stroll aisles of inspiration and receive expert advice from the area's most trusted wedding professionals, brought to you all in one place * Add your married name to our New Name Wall * Create something fun to wear pre-wedding at our Flip Flop Bar * Capture the beauty of your bling at our Ring Selfie Station * Sample sweets and savories! * Enter our prize drawings, located at each vendor's booth, including the chance to win $500 to spend with the show exhibitor of your choice. You can't find these deals online. * Wedding Inspiration Gallery - like Pinterest, but live! ORDER TICKETS ONLINE: www.bestweddingshowcase.com A SHORT VIDEO PREVIEW OF WHAT YOU CAN EXPECT FROM ONE OF OUR SHOWS: https://youtu.be/ScYYC0DjLnQ

Atlanta Falcons vs. Philadelphia Eagles

Hotel California Tour - LaneOne Upgrade Package (Ticket Not Included)

Cash, Visa, Mastercard, Discover, American Express. Photo ID is required for all credit card transactions. Location: Box Office Will Call is only open on days of events. Will Call opens two (2) hours prior to the start of the show and closes (1) hour after the start of the show. Will Call tickets can be picked up on the night of the event only. Customers must have the actual credit card used to place the order, photo ID and their confirmation number. Tickets may not be dropped off or left for other guests. Box office Hours: The Forum Box Office is located on the West side (Prairie Avenue side) of the venue. The Box Office is open Monday through Friday from 11:00 am - 7:00 pm, Saturdays & Sundays (on event days only), opens 12 noon Wheelchair and Disabled Seating Policy: Wheelchair and Transfer seating is reserved exclusively for patrons with accessible needs and their companions. Accessible seating is intended for use by an individual with a mobility disability or other disability who requires the accessible features of accessible seating due to a disability, and that individual's companions. The Forum and Madison Square Garden (MSG) reserve the right to investigate potential misuse of accessible seating and to take all appropriate action against individuals who fraudulently obtain tickets for accessible seating. Tickets for accessible seating legitimately purchased for the use by an individual with a disability may be sold or transferred to another individual under the same terms and conditions applicable to other tickets. However, ***In the event such ticket is transferred to a non-disabled individual, The Forum reserves the right to deny entry to the wheelchair seating area or transfer that individual to other available seating*** Purchase Wheelchair and Disabled Seating Tickets for people with accessible needs, subject to availability, may be purchased in several ways: 1) Call Ticketmaster at 800-745-3000 2) Order Online with Ticketmaster (select your event from the list to the left) 3) Visit The Forum Box Office (see box office hours above) 2) Call Forum Disabled Services Department at 888-609-7599 For additional information regarding accessibility at The Forum or to request an interpreted performance or any other accommodations, please call the Forum Disabled Services Department any weekday between 6:30am and 1:30pm PT. Accessible Restrooms Disabled and family restrooms are located on the concourse across from sections 209-210 and 227-228. On the floor, disabled restrooms are located in the hallways adjacent to the North Hospitality, Forum Club, and Chase Lounge. While disabled guests are provided preference at disabled restrooms, any guest may use these restrooms if they require that type of accommodation. Wheelchair Escorts For individuals who have limited mobility, the Forum can provide a wheelchair transport from a guest services location to their seating areas. Upon arrival at the Forum, please ask Guest Services for assistance. Please be aware Forum escort staff is unable to remain with guests for the performance, provide restroom or concessions assistance, nor are they permitted to escort guests into the parking lots, city streets, or surrounding area. If you require a wheelchair for the duration of the show, it is suggested you bring your own wheelchair to the venue. Wheelchair Storage Guests who wish to transfer to a fixed seat from their wheelchair or mobility device, can check their device at any Guest Services location. Claim checks will be issued and guests may pick up their wheelchair until 30 minutes after conclusion of the show.