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Optimize Your Hydroprocessing - Topsoe Academy™ Catalyst and Technology Course

The role of the process engineer working with hydroprocessing, both hydrotreating and hydrocracking, is becoming increasingly more important, as the refiner strives for optimal solutions to obtain high-quality fuel products. To be able to optimize the yield and quality of the products, it is crucial to understand the theory and practice of hydroprocessing. Topsoe offers you our popular intensive hydroprocessing course specifically designed for refinery engineers. The objective of this course is to equip engineers with tools, enabling right decision-making to obtain the highest possible benefit of the units. Furthermore, it offers plenty of opportunities for discussing hydroprocessing issues with Topsoe’s experts and other hydroprocessing peers. Course topics Hydroprocessing reactions Catalyst selection and fundamental understanding Reaction kinetics and feedstock dependency Effect of operating conditions, optimal performance Yield and hydrogen consumption Understand your hydrotreater/hydrocracker layout Hydroprocessing overview (naphtha, kerosene, diesel-HDA, biodiesel, VGO) Catalyst loading and activation, monitoring, and troubleshooting Pressure drop control Reactor internals and scale catchers Renewable feeds Dewaxing Course activities During the course, the following activities will be included:• Topsoe will host a welcome dinner on day 1 (January 14)• Lunch and coffee breaks for both days (breakfast included in hotel) Who should attend? This course is exclusively for Haldor Topsoe customers. The course is designed for refinery engineers who work with hydroprocessing and related catalysts and processes, as well as more experienced engineers interested in a refresher course. A further major benefit is the opportunity to converse with Topsoe specialists about specific technical and operational issues. Practical information Date: January 14-16, 2020 (will finish at 1.00 pm on the 16th)Location: Jalan Batu Ferringhi, Kampung Tanjung Huma, 11100 George Town, Pulau PinangHotel: Golden Sands Resort by Shangri-LaFee: None (all course materials, meals and drinks during the course are included)Dress code: Business casualContacts: Nur Elyana Ishak, Executive Assistant, nei@topsoe.com Last sign-up Deadline for course sign-up: December 15, 2019Deadline for hotel sign-up: December 13, 2019 Hotel accommodation Topsoe has secured rooms at the Golden Sands Resort by Shangri-La located in Jalan Batu Ferringhi, Kampung Tanjung Huma, George Town, Pulau Pinang at a special rate. The rate per night is (Single/Twin):Superior Room: RM350.00nett (~85 USD) (incl. service charge, tax and breakfast) Deluxe Room: RM450.00nett (~110 USD) (incl. service charge, tax and breakfast) Once you have filled out this registration form online you will receive a confirmation email which will include a link to the hotel reservation. In order to secure your room, you will need to click the link and complete the reservation details and submit it directly to the hotel. For any further enquries on the room reservation, you may contact Mr.Gerald Wan Tom (geraldwan.tom@shangri-la.com) • Deadline for reservation is December 13, 2019• Payment for the hotel accommodation will take place on departure Guarantee In order to guarantee your reservation in connection with the hotel booking, you will be asked to inform your credit card details. Your credit card will not be charged prior to your arrival and will only be used to guarantee your accommodation. You will need to present the same credit card when you check in. Please note that if you do not show up at the hotel on the day of arrival, a cancellation fee equivalent to the full pre-booked stay will apply as per hotel policy. Disclaimer We/organizer have the rights to decline any registration that is deem not relevant to the event. 

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Memphis Grizzlies vs. Toronto Raptors

American Express, MasterCard, Visa, Discover, Cash and Money Order. Will call is located at the main FedExForum Box Office and is open the day of the event during regular business hours. 901-205-2640 901-888-HOOP (4667) - Memphis Grizzlies Monday - Friday 10:00am - 5:30pm This is an accessible venue.

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Boston Bruins vs. Florida Panthers

Cash; Check up to $100.00 w/Mass. Driver License; AMEX; Visa; MC; Discover; Diners Club Pick up tickets starting 2 hours prior to event time. Customer must present the actual credit card used to place order and a photo I.D. General Info Number:(617) 624-1000 Group Sales (only!): (617) 624-1805/1806 Bruins (617) 624-BEAR (Groups = 25+) Celtics (617) 523-3030 (Groups = 20+) Please do not contact Group Sales regarding sold out games! TD Garden - Boston | Tickets, Schedule, Seating Chart, Directions (ticketmaster.com) The box office will open 2 hours prior to an event and remain open until one hour after the event begins. Please note the TD Garden Box Office does not sell tickets at the public on sale. All tickets should be purchased via www.ticketmaster.com *Hours subject to change This is an accessible venue.

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2022 NBA Playoffs Bulls at Bucks Round 1 Game A

Orders placed through Ticketmaster have standard delivery options available, including mobile delivery, standard and UPS mail. Will Call pickup is available day of event only. Please bring valid, corresponding ID with you for collection. *Please note that Print-at-Home is not be available as a delivery option for this venue. To speak to a customer representative for the Fiserv Forum Ticket Office, call (414) 227-0511. Representatives are available Monday-Friday 9AM to 5:30PM. Alternatively, you can email at ticketing@bucks.com and a Ticket Office representative will get back to you within 1 business day. To book ADA seating for all events at Fiserv Forum, click the ADA icon on the event page on Ticketmaster.com. If you need further assistance with ADA Seating, please call Ticketmaster at 1-800-877-7575 to speak to an Accessible Seating Fan Support Specialist. For General Assistance with Ticketmaster tickets call 1-800-653-8000 to speak with Ticketmaster Customer Service The Ticket Office is open on event days from 12:00pm (or 3 hours prior to event, whichever is earliest) until approximately 1 hour into the event, and on Saturdays from 12:00pm until 4:00pm. The Ticket Office is closed on non-event weekdays. The Ticket Office is located next to the main entrance to the arena, adjacent to the plaza (Vel R Phillips and Juneau). Any questions can be directed to our main line (414 227-0504 from 10AM-4PM.) To book ADA seating for all events at Fiserv Forum, click the ADA icon on the event page on Ticketmaster.com. If you need further assistance, please call Ticketmaster at 1-800-877-7575 to speak to an Accessible Seating Fan Support Specialist or 1-800-653-8000 to speak with Ticketmaster Customer Service.

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Anaheim Ducks vs. San Jose Sharks

American Express, Discover, MasterCard, and Visa are accepted. Honda Center is a cashless venue. A photo ID matching the name the tickets are placed under is required. VIP, Artist, Promoter, or other special will call requirements and locations are subject to change. Will call windows are located at the Box Office. Will call is generally available beginning 1-1/2 hours prior to the event, and closes after the start of the event (after the first intermission for Anaheim Ducks games). Late pick up will be available at the East Entrance after the box office closes. Box office phones are answered during regular box office hours. Please note, the box office does not sell tickets by phone. Call (714) 704-2500 for general information Monday through Friday 10am to 3pm. The box office will remain open through the beginning of weeknight events. On event Saturdays and event Sundays, the box office will open three (3) hours prior to the event and remain open through the beginning of the event. The box office is located on the east side of the building, near the East Entrance, facing the Santa Ana riverbed. Wheelchair accessible seating is available in most areas of Honda Center including Plaza, Club, and Terrace levels. Availability of locations is dependent upon event seating configuration. For availability and exact locations based on a particular event, please toggle the Accessibility icon in the seat map filters on the Ticketmaster.com event page. The box office will have the same availability as Ticketmaster. Please note, semi-ambulatory or limited mobility seating is also available and requires the guest to navigate some steps. Wheelchair accessible seats have no steps. Hearing Impaired Guests: Assistive listening devices are available, with a picture ID as a deposit, at the Guest Services Desk located at Section 214. Requests for sign language interpreters must be received at least 14 business days prior to the event you are attending. To arrange for courtesy sign language interpreters, please either email accessibilityservices@hondacenter.com or call 714-704-2400. For a full list of ADA policies, please visit https://www.hondacenter.com/arena-info/ada-accessibility/

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Chicago Bulls vs. Portland Trail Blazers

The United Center Box Office accepts Cash, Visa, MasterCard, American Express and Discover Card. Tickets held at Will Call can be picked up beginning 90 minutes prior to the start of the actual event. E-TICKET /PRINT AT HOME & MOBILE TICKETING If you chose Print-at-Home as your delivery method, your tickets will be sent to the email address used at the time of purchase in the form of a .pdf and must be printed on paper in advance for entry. Print at Home tickets cannot scanned at the venue from a mobile device. Choosing mobile entry allows the convenience of using your smartphone as your game ticket. You no longer need to bring your physical tickets to the game. This includes season tickets and single game tickets purchased online or forwarded by email through authorized outlets including Chicagoblackhawks.com, Chicagobulls.com, ClickTix, Ticketmaster.com or other United Center approved outlets. Mobile entry requires a valid QR code. (312) 455-4500 (312) 455-4519 (TTY) Monday-Friday, 11:00 a.m. until 6:00 p.m. Saturday, closed if no performance Sunday, closed if no performance *Hours subject to change depending on event schedules. Not only is the United Center designed to 100% ADA compliance, but each team member has been specifically trained in assisting our guests with special needs. Should you have any questions regarding the accessibility of the arena or for ticket information, please call 312-455-4653 and ask for Guest Relations (312-455-4519 TTY). Tickets in wheelchair accessible areas are available on all levels of the United Center, and the arena offers 100 disabled parking spaces located in parking Lot G off of Damen Avenue. All washrooms, restaurants, first aid station, seating areas, Cash Stations, box offices, Concession stands and drinking fountains are all wheelchair accessible.

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