Cash and All Major Credit Cards MUST HAVE PHOTO I.D. & CREDIT CARD USED TO PURCHASE TICKETS WHEN PICKING UP WILL CALL TICKETS (702) 733-3111 1-866-574-3851 - Group Sales (10+) Box office hours: 11:00AM- 10:30PM Group sales hours: M-F 9:00am – 5:00pm To better accommodate your needs the box office has requested that special seating accommodations be solicited through their representatives.
read moreCourse Description: This 2-day course equips the participant with the ability to lead a process assessment project based on the TIPA framework. The course enables participants to collaborate with executive and top management to define the scope, select the class of assessment and plan of an assessment project, and define the project assessment team structure. The participants will be able to use the TIPA tools to monitor progress throughout the project lifecycle, ensure quality of the assessment and present results and recommendations to all relevant stakeholders. At the end of this course, participants will be optimally prepared to take and pass the TIPA Lead Assessor Exam and become a TIPA Lead Assessor. Please note that to become a ‘Certified TIPA Lead Assessor’, evidence of experience has to be provided to the TIPA governing body (See section ‘Providing evidence of experience’ on page 3) Course Topics: ● Course Introduction ● Organization of a TIPA Assessment Project ● Responsibilities of the Lead Assessor ● Definition Phase ● Preparation Phase ● Assessment and Analysis Phases ● Results Presentation Phase ● Assessment Closure Phase ● Improvement Cycle ● LUNCH ● Mock Exam ● Exam Learning Goals: Upon completion of this course and examination, the participant will gain the following competencies: ● Explain the TIPA assessment methodology and the classes of assessment to ● executive/top management and generate buy in ● Provide the cost of the assessment, using TIPA workload estimation tool (for external consultants) ● Define the scope of the assessment project along with the top management representatives ● Define the structure of the assessment team (roles and responsibilities) and assemble the assessment team ● Provide guidance to the Assessment Coordinator and together with him/her, identify the Interviewees ● Create the assessment project plan, monitor progress, send regular progress update to key stakeholders ● Define the interview plan ● Review the SWOT (Strength, Weakness, Opportunity, and Threat) analysis, recommendations and reports created by the TIPA Assessors and integrate into the Assessment Report ● Present results of the assessment and recommendations to the top management and key stakeholders ● Close the project, review if objectives are met, create lessons-learned log, and plan for improvement of the process assessment process ● Articulate, in detail, the 6 phases of the assessment project ● Use all tools in the TIPA toolbox to perform any or all of the above activities Course Agenda: Day 1 Course Introduction ● Organization of a TIPA Assessment Project ● (includes Assignment 1: TIPA Roles ● Assignment 2: Categories of Tools ● Assignment 3: Toolbox overview ● Assignment 4: Classes of Assessment) ● Responsibilities of the Lead Assessor ● (includes Assignment 5: Discover Tool T4 in Toolbox) Definition Phase ● (includes Assignment 6: Select processes to be assessed ● Assignment 7: Discover Tool T2 ● Assignment 8: Discover Tool T5 ● Assignment 9: Discover Tool T6 ● Assignment 10: FinTRUST – Context Discovery ● Assignment 11: Discover Tool T9 ● Assignment 12: FinTRUST – Scope Agreement) LUNCH ● Preparation Phase ● (includes Assignment 13: Discover Tool T11 ● Assignment 14: FinTRUST – Prepare the Process Rating Sheet ● Assignment 15: Discover Tool T13 ● Assignment 16: FinTRUST – Interview Plan ● Assignment 17: FinTRUST – Kickoff meeting) Assessment and Analysis Phases ● (includes Assignment 18: Discover Tool T15) ● Homework (review of day’s material) Day 2 Results Presentation Phase ● (includes Assignment 19: Discover Tool T16 ● Assignment 20: Discover Tool T17 ● Assignment 21: FinTRUST – Overall Profile ● Assignment 22: Discover Tool T18 ● Assignment 23: FinTRUST – Results Presentation) Assessment Closure Phase ● (includes Assignment 24: Discover Tool T19 ● Assignment 25: Discover Tool T20) ● Improvement Cycle LUNCH ● Mock Exam ● Exam Who can Attend? The TIPA Lead Assessor course will be of interest to: ● Certified TIPA Assessors who would like to lead TIPA assessment projects ● Assessors (CMMi, ISO/IEC 15504 etc.) who would like to use the TIPA methodology to lead process assessments ● Individuals who play a role in assessing and improving processes in an organization and who would like to organize TIPA process assessment. ● Individuals who participate in ITSM implementations in organizations and who are interested in organizing TIPA assessments to measure ITSM process maturity for capability determination (either in a supplier selection process or as a benchmarking tool) ● Individuals who are looking for a turnkey-solution for process assessment to estimate the ROI of ITSM implementations in organizations. ● Individuals in typical roles (but not limited to): Senior Consultants, Project Managers, Quality Managers, Process Owners, Auditors, process improvement consultants
read moreWhen life gets busy, it is common to feel overwhelmed or spiral into procrastination. Maybe you have a great plan, but distractions and other priorities are stealing your time. You can spend heaps of time doing things right, but if you are not doing the right things at the right times, it is simply a waste. This course will help you prioritise effectively and achieve peak performance through practical time management tools that are easy to apply. This course is ideal for This course has been designed for anyone who wants to increase personal productivity and minimise stress caused through a reactive or responsive mode of working. What you will learn Identify opportunities to develop your time management skills. Understand how urgency and importance drive your daily tasks. Develop strategies to do the right thing, on the right task, at the right time. Recognise time stealers and wasters, and implement strategies to reduce or stop their impact. Manage your work environment to prevent and reduce time wastage. Take back control of your inbox through effective email management. Learning the art of saying ‘no’ in a way that’s honest and respectful. Topics covered in this training course Assess your effectiveness in time managementLooking at the five areas of goal setting, prioritisation, managing interruptions, procrastination and scheduling.Identifying and setting prioritiesThe urgent vs important tool is essential when facing a demanding workload.Creating an effective to-do listHaving an effective to-do list can give you focus and ensure you are spending the right amount of time on the right tasks.Identifying time stealers and wastersImplement strategies to reduce or stop the impact of time stealers and wasters.EscalationKnowing when and to whom you should escalate a time sensitive situation. Managing your work environmentUnderstand how your work environment may contribute to time wastage and what to do about it.Email managementTame the electronic tyrant and learn how to prevent email taking a controlling presence over your work.The art of saying ‘no’Learn the power of a positive ‘no’ and deliver this in a way that’s honest and respectful.ProcrastinationLearn how to stop low priority tasks getting in the way of high priority tasks.
read morePlease check yankees.com for updated information including a Yankee Stadium Ticket Office schedule.
read moreCash, American Express, Visa, MasterCard, Discover. ATM machines are located in Chase Square. Pick-up tickets anytime the day of the show during box office hours (see above). Customers must present the actual credit card used to place the order and a picture ID. MSG cannot accept third party or “drop offs” from individual patrons. General Info: (212) 465-MSG1 (6741) or (212) 247-4777 Knicks Information: 1(877) NYK-DUNK. Rangers Fan Line: (212) 465-4459. Liberty Hotline: (212) 564-WNBA (9622). Season Subscriptions: (212) 465-6073. Disabled Services: (212) 465-6034 Guest Relations: (212) 465 - 6225 Group Sales: (212) 465-6100 Lost and Found: (212) 465-6299 Monday - Saturday: 10:00am to 6:00pm **Tickets are not on-sale at the Box Office on the first day an event goes on-sale** The Box Office will be open at 10:00am daily or 90 minutes before the 1st performance of the day, whichever is earlier and will stay open until 8:00pm or 30 minutes after the last performance of the day begins, whichever is later. Sunday – Closed If an event takes place on Sunday, Box Office will open 90 minutes before the event start time and remain open 1 hour after event start time for Will Call and tickets sales for the evening's event only. MSG WHEELCHAIR AND TRANSFER SEATING POLICY: Wheelchair and Transfer seating is reserved exclusively for patrons with accessible needs and their companions. Accessible seating is intended for use by an individual with a mobility disability or other disability who requires the accessible features of accessible seating due to a disability, and that individual's companions. Madison Square Garden (MSG) reserves the right to investigate potential misuse of accessible seating and to take all appropriate action against individuals who fraudulently obtain tickets for accessible seating. While tickets for accessible seating legitimately purchased for the use of an individual with disability may be transferred to another individual under the same terms and conditions applicable to other tickets, in the event such ticket is transferred to a non-disabled individual, MSG reserves the right to transfer that individual to other available seating TO ORDER WHEELCHAIR AND TRANSFER SEATING: Tickets for people with accessible needs, subject to availability, may be purchased in several ways: 1) Call Ticketmaster at 866-858-0008 2) Call MSG's Disabled Services Department at (212)465-6115. 3) Visit Madison Square Garden's Box Office (see box office hours above) 4) Order Online with Ticketmaster (select your event from the list to the left) For additional information regarding accessibility at Madison Square Garden or to request any other accommodations, please call MSG's Disabled Services Department at (212) 465-6115 any weekday between 9:30am-4:30pm ET. Service Animals Pets are not permitted at Madison Square Garden. MSG has very specific policies related to service and emotional support animals. Please visit www.thegarden.com to obtain more information for admitting your animal. Assistive listening devices (ALDAs) are available upon request. Please visit the Guest Experience Office across from section 117 for assistance. There is no charge for this service, however some form of identification will be requested and returned to you, once the device is checked back in. Wheelchair Storage: For patrons who wish to transfer to a seat from their wheelchair, we will store your mobility device at the Guest Experience Office. You will receive a claim check for your device. Wheelchair Escorts to Seats: Patrons with mobility impairments who do not have access to a wheelchair may request a wheelchair to transport the individual to/from their seat, free of charge. Please be aware that our personnel cannot remain with you during the event, nor will they allow you to remain in or keep the wheelchair for the duration of the event. In the event a patron requires the use of a wheelchair for the duration of the event, we recommend bringing your own wheelchair or other mobility device. The escort pick-up area is located on the South (toward 31st) side of Chase Square at elevator alcove. Please allow for extra so that you may be accommodated prior to the event start. Simply ask a Guest Experience Representative or a MSG Security Guard for assistance. Elevators: Public elevators are available for use by guests with disabilities and service every seating level
read morePlease check yankees.com for updated information including a Yankee Stadium Ticket Office schedule.
read moreDavid Hejazi live in Frankfurt mit seiner WAKE UP Tour & seinem Vortrag “Mensch SEIN. Neu DEFINIEREN.” Was ist der Mensch im 21. Jahrhundert noch wert? Jeder von uns ist einzigartig und kann Besonderes in dieser Welt bewirken! Doch in unserem Gesellschaftssystem ist kaum Platz für Individualität und Selbstentfaltung. Das eigenständige Denken wird uns bereits in unserer Kindheit abtrainiert, sodass wir in der Gesellschaft lediglich funktionieren. Auf DICH kommt es an! Gerade hier wird der wichtigste Aspekt vergessen, nämlich DU als Mensch! Was wir vor allem wieder brauchen sind Menschliche Werte Wertschätzung Akzeptanz & Selbstverantwortung um unser Leben selbstbestimmt zu führen. Hamsterrad war gestern! An diesem Abend beleuchten wir gemeinsam mit DIR sowohl die URSACHEN unserer aktuell bestehenden Situation als auch LÖSUNGSANSÄTZE, wie DU dich selbst in dieser schnell verändernden und fordernden Gesellschaft finden kannst. Darüber hinaus zeigt dir David, wie DU deine BERUFUNG nicht nur finden, sondern diese auch unabhängig von äußerlichen Faktoren leben kannst. DU darfst dich auf Folgendes freuen: Erstklassiger interaktiver Vortrag für jung und alt Eine außergewöhnliche Lebensgeschichte mit Tiefgang Anschließende Möglichkeit für Fragen und Diskussion Unterlagen Zur Person David Hejazi David Hejazi wurde mit einer körperlichen Behinderung sowie einem Herzfehler in eine deutsch-iranische Familie hineingeboren. Dank seines Umfelds sowie die bedingungslose Liebe seiner Eltern lernte er bereits im Kindesalter, dass jeder Mensch eine Kraft in sich trägt, über die sich die Meisten nicht bewusst sind. Er beschäftigte sich bereits in seiner Jugend mit deren Ursache und stellte fest, dass ein mangelndes Selbstwertgefühl und zu wenig Selbstverantwortung unter anderem die Hauptgründe für dieses Problem sind. Bereits als Nachhilfelehrer unterstütze er Schüler und junge Menschen nicht nur auf fachlicher Basis, sondern vor allem auf der menschlichen Ebene. Als Vortragsredner basieren David Hejazi‘s Inhalte komplett auf eigenen Erfahrungen sowie praxiserprobten Strategien. Damit bestärkt er insbesondere junge Menschen und macht diesen Mut. Doch auch bei Menschen, die aus dem typisch systemkonformen Alltagstrott aussteigen und stattdessen ein Leben nach eigenen Maßstäben führen möchten, sind die Vortragsinhalte des charismatischen Redners äußerst beliebt. Überzeuge DICH selbst!
read moreCash, Visa, MasterCard, American Express, Discover Will Call tickets can be picked up anytime the Box Office is open, thru event start time. Customers must present the actual credit card used to place the order and a valid photo ID. General Information... 202-628-3200 Accessible Seating Only.. 202-661-5065 Box office is open on non-event days from 12pm-4pm (Monday-Friday); closed on non-event Saturdays and Sundays Box office is open on non-event days from 12pm-4pm (Monday-Friday); closed on non-event Saturdays and Sundays *Hours subject to change To better accommodate your needs, Capital One Arena has requested that all accessible seating ticket accommodations be solicited only through their representatives. Please contact a Capital One Arena representative for further help with your ticket purchase.* Advance ticket purchase may be required. * Box office information is subject to change.
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