Get Ready for the Next Event. Look when it's starts

Disney On Ice presents Dream Big

Cash, American Express, VISA, Mastercard, Discover Monday - Friday from 10:00 am - 6:00 pm at the Box Office located near the East Entrance. Event will call tickets may be picked up two hours prior to the event. Policies for each event may vary. 512-600-5001 Regular Hours - Monday - Friday 10:00 am - 6:00 pm, weekend hours vary per event. For event box office hours, please visit www.HEBcenter.com All H-E-B Center at Cedar Park event tickets can be purchased through Ticketmaster. Tickets for H-E-B Center at Cedar Park events can be purchased by visiting the Box Office, Monday through Friday between the hours of 10am to 6pm. Tickets can also be purchased through Ticketmaster.com Please indicate the need for accessible seating to the ticket seller when purchasing tickets at the Box Office. If an ASL Interpreter is needed, please contact our Box Office at 512.600.5001 a minimum of three weeks prior to the scheduled event so appropriate accommodations can be made. H-E-B Center at Cedar Park provides accessible seating on each level of the arena. Wheelchair companion seats are reserved for the companions of guests in wheelchairs.

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Anaheim Ducks vs. San Jose Sharks

American Express, Discover, MasterCard, and Visa are accepted. Honda Center is a cashless venue. A photo ID matching the name the tickets are placed under is required. VIP, Artist, Promoter, or other special will call requirements and locations are subject to change. Will call windows are located at the Box Office. Will call is generally available beginning 1-1/2 hours prior to the event, and closes after the start of the event (after the first intermission for Anaheim Ducks games). Late pick up will be available at the East Entrance after the box office closes. Box office phones are answered during regular box office hours. Please note, the box office does not sell tickets by phone. Call (714) 704-2500 for general information Monday through Friday 10am to 3pm. The box office will remain open through the beginning of weeknight events. On event Saturdays and event Sundays, the box office will open three (3) hours prior to the event and remain open through the beginning of the event. The box office is located on the east side of the building, near the East Entrance, facing the Santa Ana riverbed. Wheelchair accessible seating is available in most areas of Honda Center including Plaza, Club, and Terrace levels. Availability of locations is dependent upon event seating configuration. For availability and exact locations based on a particular event, please toggle the Accessibility icon in the seat map filters on the Ticketmaster.com event page. The box office will have the same availability as Ticketmaster. Please note, semi-ambulatory or limited mobility seating is also available and requires the guest to navigate some steps. Wheelchair accessible seats have no steps. Hearing Impaired Guests: Assistive listening devices are available, with a picture ID as a deposit, at the Guest Services Desk located at Section 214. Requests for sign language interpreters must be received at least 14 business days prior to the event you are attending. To arrange for courtesy sign language interpreters, please either email accessibilityservices@hondacenter.com or call 714-704-2400. For a full list of ADA policies, please visit https://www.hondacenter.com/arena-info/ada-accessibility/

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Hamilton (Touring)

Cash, American Express, Mastercard, & Visa. Will Call is located at the Box Office. Box Office Telephone: 323-468-1770 The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.

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Harry Potter and the Cursed Child - Parts 1 & 2 Weds 14:00 & 19:30

Tickets left at the box office for collection may be picked up on the day, during the hour before the performance starts. Please take the credit card used to make the booking and the Ticketmaster booking reference number as proof of purchase. Ticketmaster UK: 0870 154 40 40, International: 00 44 161 385 3500 Monday - Saturday 10:00 - 18:00 and occasionally on Sunday. Infra red hearing system with no deposit required. For special needs seating please call 0844 412 4648. Disabled toilet situated in the rear Stalls with ground level access There is no limit to the amount of Guide Dogs (within reason of course)

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HDI Technical Support Professional 2 Days Training in Seoul

Course Description: The technical support professional assists with providing support services and acts as an escalation point, providing level 2 or level 3 support, for the support center. They may work directly with customers or with other departments to resolve issues related to the organization’s products and/or the IT infrastructure that enables the business.  The HDI Technical Support Professional training focuses on customer service and service Management Best Practices, emphasizing responsive incident escalation, the importance of metrics measurement, knowledge Management, problem Management, improving teamwork, and stress Management.  Course Topics: Introduction  Role of the Technical Support Professional ●     The Support Organization’s Role in the Business ●     The Role of the Technical Support Professional ●     The Value of the Technical Support Professional Strategic Framework ●     Strategic Perspective ●     The Service Catalog ●     Service Level Management ●     Standard Operating Procedures ●     Business Alignment Support Center Processes and Operations ●     Best Practices ●     Information Technology Information Library ●     Service Operation Functions ●     Service Operation Processes ●     Service Design Processes ●     Service Design Processes ●     Service Transition Processes Continual Service Improvement ●     Continual Service Improvement ●     Quality Assurance ●     Metrics ●     Performance Reporting Support Delivery Methods & Technology ●     Support Center Infrastructure ●     Support Delivery Methods ●     Cloud Services ●     Remote Management ●     Service Management Systems Communication Skills ●     Communicating with Stakeholders ●     Communication Barriers ●     Communication Filters ●     Communication Enablers ●     Global Communication ●     Vocal Elements ●     Body Language ●     Active Listening Customer Management Skills ●     Your Customer’s Psychological Needs ●     Empathy ●     Emotional Intelligence ●     Handling Conflicts ●     Customer Competency Levels Problem Solving & Troubleshooting Skills ●     Your Problem Solving Approach ●     The Incident Management Process ●     Problem Investigation and Diagnosis ●     Root Cause Analysis ●     Effective Documentation Teamwork Time Management, & Stress Management ●     Teamwork ●     Time Management Skills ●     Stress Management Skills  Learning Goals: ●     Customer service Best Practices ●     Communications skills ●     Service Management Best Practices and terms ●     Importance of being responsive to incident escalation and the need to log information properly ●     Purpose and value of quality assurance monitoring ●     Metrics used to monitor individual and team performance and to determine key success factors ●     Knowledge Management Best Practices ●     How to improve problem solving and problem Management ●     How to improve teamwork and relationships  Course Agenda: Day 1 ●     Support Center Overview ●     Strategic Framework ●     Support Center Processes and Operations ●     Continual Service Improvement (CSI) ●     Support Delivery Methods & Technology Day 2 ●     Communication Skills ●     Customer Management Skills ●     Problem Solving & Troubleshooting Skills ●     Teamwork, Time Management, & Stress Management Who can Attend? Technical support professionals who serve as the escalation point for one or more support centers and desktop support teams.

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Harry Potter and the Cursed Child - Parts 1 & 2 Sun 13:00 & 18:30

Tickets left at the box office for collection may be picked up on the day, during the hour before the performance starts. Please take the credit card used to make the booking and the Ticketmaster booking reference number as proof of purchase. Ticketmaster UK: 0870 154 40 40, International: 00 44 161 385 3500 Monday - Saturday 10:00 - 18:00 and occasionally on Sunday. Infra red hearing system with no deposit required. For special needs seating please call 0844 412 4648. Disabled toilet situated in the rear Stalls with ground level access There is no limit to the amount of Guide Dogs (within reason of course)

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West Conf Qtrs: Lakers at Grizzlies Rd 1 Hm Gm 2

American Express, MasterCard, Visa, Discover, Cash and Money Order. Will call is located at the main FedExForum Box Office and is open the day of the event during regular business hours. 901-205-2640 901-888-HOOP (4667) - Memphis Grizzlies Monday - Friday 10:00am - 5:30pm This is an accessible venue.

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Hamilton

Cash, Visa, Mastercard, Discover, & American Express Location: The box office window in Grand lobby Opens: 9:00am on performance days (717) 534-3405 In Advance : Mon-Fri 9:00am-5:00pm Day of event : 9:00am through curtain time You must call the Box Office at 717-534-3405 for accessible seating, as it is not available through Ticketmaster. There is no elevator access to the Loge or Balcony Seating."

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Bush Tucker Pizzas

Led by our Aboriginal Educators, kids will explore the Cadi Garden to find out about plants used by Aboriginal people for food and shelter. Then they'll make their own delicious Bush Tucker Pizza using native ingredients to add flavour. Suitable for children aged 6 - 12 years. All cooking ingredients and utensils included. Where: Meet at the Learning Centre, Royal Botanic Garden SydneyWhen: Mon, Weds, Thurs & Fri 6-24 Jan 2020 | Times vary, please refer to your ticket.Who: Recommended for children 6 - 12 years and their familiesCost: $ 20.50 per childBookings: Essential onlineQuestions? programs.info@bgcp.nsw.gov.au  Meeting Point Map

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Hamilton (Touring)

Cash, American Express, Mastercard, & Visa. Will Call is located at the Box Office. Box Office Telephone: 323-468-1770 The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.

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Miami Heat vs. Boston Celtics

Visa, MasterCard, Discover, American Express Will Call is located at the Ticketmaster Box Office on the North Side of the Arena located between Gates 3 & 4. Valid ID required to pick up Will Call Tickets Miami HEAT & Arena Event Sales Information: • Miami HEAT Season Tickets & Partial Plans (786) 777 HOOP • Miami HEAT Group Tickets (786) 777 DUNK • Miami HEAT Premium Seats (Courtside/Flagship/Suites/Loges) (786) 777 4320 • Arena Event Suite Sales (786) 777 1000 • Group Ticket & Fundraising Opportunities for Arena Family Shows (786) 777 4FUN (4386) Kaseya Center will only be open on event days. Arena Box Office Information (786) 777-1250 This is an accessible venue.

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