Cash and All Major Credit Cards MUST HAVE PHOTO I.D. & CREDIT CARD USED TO PURCHASE TICKETS WHEN PICKING UP WILL CALL TICKETS 702-693-6143 1-855-234-7469 Group Sales (20+) Opens one hour prior to the first show and closes a half hour after the last show. To better accommodate your needs the box office has requested that special seating accommodations be solicited through their representatives
read moreCash, Visa, MC, Discover and American Express only. Photo ID is required for all events. Tickets will only be released to the person whose name is on the envelope. Note: Broncos half-price tickets are only available via mobile delivery. There is no will call for half-price tickets. (720)258-3333 8:00am-5:00pm Monday - Friday 9:00-End of half time on Game Day ADA seating may be purchased via Ticketmaster at Ticketmaster.com or by calling 800-745-3000. Limit of 4 ADA seats per customer. For ADA assistance/inquiries, please call 720-258-3337.
read moreScrum Alliance members can get 10% discount! See below. Regional Scrum Gathering Tokyoは9回目の開催で、スクラムの初心者からエキスパート、ユーザー企業から開発企業、立場の異なる様々な人々が集まる学びの場です。この3日間を通じ、参加同士でスクラムやアジャイルプラクティスについての知識やパッションをシェアするだけでなく、ここで出会ったエキスパートに困りごとを相談することもできます。お早目のご登録を！ スクラムアライアンスのメンバーであれば10%割引が適用されます。ディスカウントコードはこちらから取得してください。 Scrum Alliance dashboardにログインします ログインしたら、メニューからMembership//Homeを選択して下さい スクロールして「Regional Scrum Gatherings - Members Only - 10% off Regional Scrum Gatherings →」リンクをクリックします Regional Scrum Gathering Tokyoのメンバー専用レジストレーションコードを探して下さい Eventbriteでの申し込み時に「Enter Promo Code」をクリックして取得したレジストレーションコードを適用してください イベントの詳細はWebサイトをご覧ください。最新の情報はFacebookやTwitterで発信していますので、こちらをフォローしてください。 The event is the 8th gathering in Japan with the expectation of more than 200 Scrum experts and practitioners from Japan and around the world. This three-day event offers you the chance to share knowledge and passion about Scrum and Agile practices, as well as provides golden opportunities to meet greatest Agile leaders and get free help from them. Grab your ticket now! Scrum Alliance members can receive a 10% discount. Here are the steps to find the code: Log in to your Scrum Alliance dashboard Once you are logged in, tap on the Membership//Home link at the top of the page Scroll down to where you see the words, “Regional Scrum Gatherings - Members Only - 10% off Regional Scrum Gatherings →” Click on that link and find the special discount code for Regional Scrum Gathering Tokyo When registering on Eventbrite, click "Enter Promo Code" and apply the special discount code Please visit our website for more details.To keep up to date with the latest news and announcements, please follow our Facebook page or Twitter.
read moreCourse Description:Desktop support involves more than just supporting desktops. It includes support for laptops, notebooks, printers, and just about anything for which the company plans to provide face-to-face desktop support. The desktop support manager is responsible for executing the operational and tactical plans of desktop support, while satisfying customer and business needs. Designed for both new and experienced desktop support managers, this Course helps desktop support managers satisfy operational demands and build a support center that aligns with the organization, adds value to the business, and delivers on its commitments. Course Topics: Unit 1 : Desktop Support ● The Evolution of Support ● Support Center Maturity ● Successful Desktop Support Unit 2 : Strategy ● Strategic Perspective ● Business Alignment ● SWOT Unit 3 : IT Financial Management ● IT Financial Management ● Cost, Value, and ROI Unit 4 : Support Delivery Methods and Technology ● Service Desk Infrastructure ● Telephony Infrastructure ● Desktop Support Delivery Methods ● Service Management Systems ● Selecting Service Desk Technology Unit 5 : Service Level Management ● Service Level Management Unit 6 : Metrics and Quality Assurance ● Desktop Support Metrics ● Data Sources ● Baselining and Benchmarking ● Performance Reporting ● Quality Assurance Programs ● Measuring Customer Satisfaction ● Measuring Employee Satisfaction Unit 7 : Desktop Support Processes ● Best Practices for Support ● IT Service Management ● The Service Desk ● Service Operations ● Service Design ● Service Transition ● Knowledge Management Unit 8 : Leadership ● Your Responsibilities as a Desktop Support Manager ● Your Role as Leader ● Manage Operations Effectively ● Emotional Intelligence ● Communication ● Influence & Motivate ● Integrity & Service Ethics ● Growth Unit 9 : Workforce Management ● Workforce Management ● Staffing Models ● Scheduling ● Sourcing ● Recruitment Unit 10 : Training and Retention ● Fostering Relationships ● Teamwork ● Coaching ● Peer Mentoring ● Training ● Rewards, Motivation, Retention ● Performance Management ● Career Development Planning Unit 11 : Promoting Desktop Support ● What is Marketing? ● Creating Internal Marketing Culture ● Marketing Opportunities Learning Goals: ● Characteristics of an effective desktop support manager ● How to create and deliver on service level agreements and operating level agreements ● How to align desktop support services with business strategy, Objectives, and Processes ● The importance of the relationships among IT service Management Processes ● Tactics for screening, hiring, training, and leading high-performance teams ● How to create an internal marketing culture to promote your desktop support services ● The metrics and key performance indicators essential to desktop support performance reporting Course Agenda: Day 1 ● Desktop Support ● Strategy ● IT Financial Management ● Support Delivery Methods and Technology Day 2 ● Service level Management ● Metrics and Quality Assurance ● Desktop Support Processes ● Leadership Day 3 ● Workforce Management ● Training and Retention ● Promoting Desktop Support Who can Attend? Experienced technical support professionals who must manage day-to-day functions of desktop support, as well as master critical performance and customer service strategies. Individuals who are preparing for the HDI Desktop Support Manager (HDI-DSM) certification exam.
read moreCourse Overview: With this course you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better suited in leading and motivating their team and thus produce fantastic results. To be a successful manager means having a wide range of skills. Through this workshop you will be able to disperse your knowledge and experience throughout your leadership team. Manager Management takes a special type of leader. This workshop will expand your participant"s knowledge and provide a way for them to teach and lead new and experienced managers. As every manager knows that learning never stops, this workshop will have something for everyone. Target Audience: Anybody who is interested in learning Manager Management Skills Learning Objectives: By the end of this course you will be able to: Identify, relate to, and put into practice the four characteristics of highly effective managers. Plan, prioritise and delegate effectively. Understand how to manage performance in such a way as to get the very best from your people. Use a range of strategies for managing and developing a highly motivated and effective team. Recognise the need for change in today’s business reality and be able to manage change. Engaging and understand others using a range of techniques. Prerequisites: None Course Materials: Attendees will receive a course manual with presentation slides and reference materials. Technical Requirements: For eBooks: Internet for downloading the eBook Laptop, tablet, Smartphone, eReader (No Kindle) Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader) eBook download and activation instructions Agenda: Module One: Grooming a New Manager Set Specific Goals Authority (What They Can and Can"t Do) Create a Shared Vision The More they Learn, the More Responsibility They Get Case Study Module One: Review Questions Module Two: Measuring Performance Staying Within Their Budget Setting Measurable Objectives Skip Level Feedback Collaborate on Criteria to be Evaluated Case Study Module Two: Review Questions Module Three: Motivating Managers Provide the Needed Resources Bonuses and Incentives Give Credit for Good Work Keep Them Challenged Case Study Module Three: Review Questions Module Four: Signs of Poor Management Missed Deadlines Team Turnover Losing Customers Little or No Growth Case Study Module Four: Review Questions Module Five: Trust Your Team of Managers Do Not Micromanage Promote Open and Honest Communication Reward Initiative Trust, But Verify Case Study Module Five: Review Questions Module Six: When an Employee Complains about their Manager Keep the Information Confidential Gather Information from Both Sides Coach or Delegate the Solution Follow-up with the Manager or Employee Case Study Module Six: Review Questions Module Seven: Coaching and Mentoring (I) Writing Performance Reviews Provide Clear and Timely Feedback Praise in Public, Criticize in Private Make Sure Your Door is Always Open Case Study Module Seven: Review Questions Module Eight: Coaching and Mentoring (II) Offer Advice, Not the Solution Create a Supportive Environment Building Ownership 360 Degree Feedback Case Study Module Eight: Review Questions Module Nine: When Do You Step In? Unsafe or Dangerous Events Legal Ramifications Severe Financial Costs Repeated Failures after Coaching Has Occurred Case Study Module Nine: Review Questions Module Ten: Remember These Basic Qualities Express Confidence in Their Abilities Practice What you Preach Have an Open Door Their Success is Your Success Case Study Module Ten: Review Questions Module Eleven: Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations
read moreCash, Visa, MC, Discover and American Express only. Photo ID is required for all events. Tickets will only be released to the person whose name is on the envelope. Note: Broncos half-price tickets are only available via mobile delivery. There is no will call for half-price tickets. (720)258-3333 8:00am-5:00pm Monday - Friday 9:00-End of half time on Game Day ADA seating may be purchased via Ticketmaster at Ticketmaster.com or by calling 800-745-3000. Limit of 4 ADA seats per customer. For ADA assistance/inquiries, please call 720-258-3337.
read more"The Biggest Cleaning Show Of Eurasia"Global Clean cleaning trade fair Expo Istanbul, Turkey and visitors from 81 countries were faced with intense interest. As of the first day of the fair, the cleaning sector has gathered under one roof with efficient meetings, new business contacts and partnerships. From house cleaning products to Industrial cleaning, Hotel and facility cleaning sollutions to steam cleaners, from carpet cleaning machines to car cleaning, from dry cleaning to organic cleaning, global clean expo is the biggest platform of world wide cleaning sector. Dont forget to save the date 9-12 January 2020 Istanbul Expo Center !
read moreSAY PROD PROUDLY PRESENTS FOLKOPERA WHEN FOLK INVITES OPERA WITH SINGING MODEL JESSICA BARTLETT ( Australia ) YVES BARON LE TENOR ( France/ Thailand ) ACOUSTIC NIGHT WITH SOLOS AND DUETS BOOKINGS : yvesbarontenor@gmail.com +66654932440
read moreCash, All Major Credit Cards, and Gift Certificates. Checks are not accepted. Will Call is located at the North Entry to the arena. The Will Call door opens ½ hour prior to door time. Will Call is available during regular Ticket Office Hours at the Stockton Arena Ticket Office. When picking up Will Call, all patrons must have ID and the Credit Card used to purchase the tickets. (209) 373-1400 10:00 AM to 4:00 PM Monday through Friday. CLOSED on Saturday-Sunday If an event falls on a day that the ticket office is normally closed, the ticket office will open three hours prior to the event time and remain open until one hour past the scheduled event time. Accessible Seating is available on all levels of Stockton Arena. Interpreting Services: Guest requiring interpreting services must contact Guest Services at 209-373-1400 within two (2) weeks of the scheduled event. Service animals for disabled patrons is permitted.
read moreMELENDI - Gira 2019- Mi Cubo de Rubik en WiZink Center, Madrid Tras agotar la práctica totalidad de sus conciertos en los últimos años, Melendi anuncia las primeras fechas de su nueva gira, con la que recorrerá las principales ciudades de España. Bajo el título de MI CUBO DE RUBIK –álbum que verá la luz este mismo año y del que ya se ha adelantado la impactante “Besos a la Lona”-, el cantautor ofrecerá en directo sus nuevas canciones sin olvidar sus innumerables hits, coreados por miles de personas en sus siempre multitudinarios conciertos. Habitual año tras año en los primeros puestos de todas las listas y recientemente proclamado como el artista español más escuchado en la historia de Spotify en nuestro país, Melendi acumula miles de millones de reproducciones en plataformas así como discos de oro y platino en multitud de países, siendo una de las figuras más destacadas de la música en español tanto dentro como fuera de nuestras fronteras. El turno de Madrid será el viernes 17 de enero de 2020 en el WiZink Center, Madrid. Información importante Apertura de puertas: 19:00h Inicio del concierto: 21:00h Los menores de 14 años solo podrán acceder acompañados de un adulto responsable www.melendioficial.com Entradas para el concierto de MELENDI - Gira 2019 - Mi Cubo de Rubik en MadridLas entradas para el concierto MELENDI - Gira 2019 - Mi Cubo de Rubik en Madrid tienen un precio desde 30€ + gastos de gestión. Disfruta de los mejores conciertos en Madrid y ¡No te quedes sin tu entrada!
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