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ITIL4 Foundation training with Exam

About the Course The ITIL® 4 Foundation Certificate course provides comprehensive first-level training for anyone involved in provision, support, or delivery of IT-enabled services in a modern digital organization. The ITIL 4 Foundation course teaches the fundamentals of the very latest version of the most widely adopted guidance on IT service management (ITSM) in the world. ITIL 4 Foundation introduces delegates to the Service Value System (SVS) which describes how all the components and activities of the organization work together as a system to enable value creation. The ITIL SVS supports many work approaches, such as Agile, DevOps and Lean as well as traditional process and project management, with a flexible value-oriented operating model.   What  will you Learn?   At the end of this course, attendees will have an understanding of the following: Key concepts in the ITIL 4 framework that build upon Lean, Agile, DevOps, and other practices, and how these enable business value to be co-created The seven guiding principles of ITIL 4 ITIL service value system The four dimensions of service management The ITIL practices, with a focus on 18 of these, of which 7 will be covered in detail   Course Delivery Options:  Classroom based Training or Live Virutal Training Target Audience This course is aimed at all levels of IT professionals, customers, and users involved in the provision or receipt of IT Services in any organisation. Course Materials:  Accredited Study guides, sample questions Course Duration Two or three days Course Agenda in Detail Key Concepts of Service Management Service Utility Warranty Customer User Service management Sponsor Key Concepts of Value Creation Cost Value Organization Outcome Output Risk Utility and Warranty Key Concepts of Service Relationships Service offering Service relationship management Service provision Service consumption Seven Guiding Principles Focus on Value Start Where You Are Progress Iteratively with Feedback Collaborate and Promote Visibility Think and Work Holistically Keep it Simple and Practical Optimize and Automate Four Dimensions of Service Management Organizations and People Information and Technology  Partners and Suppliers Value Streams and Processes Components of the ITIL Service Value System Plan Improve Engage Design & Transition Obtain/Build Deliver and Support ITIL Practices General Management Practices Service Management Practices Technical Management Practices How Key ITIL Practices Fit within the Service Value Chain Continual Improvement Change Control Incident Management  Problem Management Service Request Management Service Desk Service Level Management 

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Workshop Basic Awareness ISO 9001:2015

Jadwal Workshop Basic Awareness ISO 9001:2015 Jakarta, 5 Maret 2019 jakarta, 2 April 2019 jakarta, 7 Mei 2019 Jakarta, 2 Juli 2019 Jakarta, 6 Agustus 2019 Jakarta, 10 September 2019 Jakarta, 1 Oktober 2019 Jakarta, 5 November 2019 Jakarta, 10 Desember 2019 Sebagai Badan Sertifikasi kami menyadari pentingnya peranan kompetensi dari orang atau karyawan untuk dapat menjalankan ISO atau Sistem management dengan baik.Untuk dapat menjalankan system ISO 9001:2015, dibutuhkan pengertian & pemahaman yang baik mengenai management system itu sendiri.Dalam hal ini WQA mengadakan WORKSHOP ISO 9001:2015 untuk meningkatkan pemahaman dan kompetensi bagi para penyelenggara management system  yang terbuka untuk umum.Adapun Manfaat Dari Workshop ISO 9001:2015 ini.     Mengembangkan dan merancang sistem manajemen mutu dalam organisasi     Mengimplementasikan ISO 9001:2015 dalam kehidupan sehari-hari suatu organisasi     Mampu menetapkan dan meningkatkan kinerja organisasi     Meningkatkan kompetensi personal Pokok Bahasan :     Perkenalan ISO     Pemahaman Mutu dan ISO 9001     Alasan terjadinya perubahan ke edisi 2015     Prinsip Manajement Mutu versi ISO 9001:2015     Pemikiran Berdasarkan Resiko     Pemahaman Persyaratan ISO 9001:2015     Implementasi ISO 9001:2015     Persiapan Audit ISO 9001:2015 Fasilitator :Pelatihan ini akan difasilitasi oleh tenaga pengajar yang memiliki kompetensi dalam menerapkan sistem manajemen mutu dan berpengalaman sebagai auditor. Memiliki pengetahuan yang luas dibeberapa sektor. Dan sudah menjadi Lead Auditor untuk ISO 9001:2015 yang diakreditasi oleh IRCA.Sertifikasi WorkshopBagi seluruh peserta yang telah mengikuti Workshop hingga selesai, mendapatkan penghargaan sertifikat dari WQA ASIA PACIFIC.Investasi Workshop WQA ISO 9001:2015      Rp. 200.000/pesertaInvestasi ini termasuk :     Coffee Break     Training Material     Seminar Kit     Certificate (Certified by WQA ASIA PACIFIC) Pembayaran        Transfer BCA   No Rek.  217 3126 069   A/N    PT. INTRA ASIA WORLDWIDE        Pembayaran paling lambat 3 hari sebelum acara di laksanakan,          untuk konfirmasi pembayaran bisa mengirimkan bukti transfer ke info@wqa.co.id        atau hubungi  Hotline/Whatsapp +628111496821Tempat Acara :WQA OFFICEGraha ISKA 5th Floor, Jl Pramuka Raya No. 165Central Jakarta, 10570 IndonesiaFor Information Call/Whatsapp +628111496821 web :  wqa-apac.com

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Tampa Bay Lightning vs. Boston Bruins

Visa, MasterCard, American Express, Discover (813) 301-2500 Amalie Arena Ticket Office (813) 301-6700 Accessible Seating Line (813) 301-6600 Tampa Bay Lightning Day of Event: 3 hours prior to the ticketed time. Hours may vary based on event. Please call (813) 301-2500 for specifics.. This is an accessible venue. For additional information, please visit www.amaliearena.com/arena-info/accessibility.

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Harry Potter and the Cursed Child - Parts 1 & 2 Sat 14:00 & 19:30

Tickets left at the box office for collection may be picked up on the day, during the hour before the performance starts. Please take the credit card used to make the booking and the Ticketmaster booking reference number as proof of purchase. Ticketmaster UK: 0870 154 40 40, International: 00 44 161 385 3500 Monday - Saturday 10:00 - 18:00 and occasionally on Sunday. Infra red hearing system with no deposit required. For special needs seating please call 0844 412 4648. Disabled toilet situated in the rear Stalls with ground level access There is no limit to the amount of Guide Dogs (within reason of course)

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Chicago Blackhawks vs. Vancouver Canucks

The United Center Box Office accepts Cash, Visa, MasterCard, American Express and Discover Card. Tickets held at Will Call can be picked up beginning 90 minutes prior to the start of the actual event. E-TICKET /PRINT AT HOME & MOBILE TICKETING If you chose Print-at-Home as your delivery method, your tickets will be sent to the email address used at the time of purchase in the form of a .pdf and must be printed on paper in advance for entry. Print at Home tickets cannot scanned at the venue from a mobile device. Choosing mobile entry allows the convenience of using your smartphone as your game ticket. You no longer need to bring your physical tickets to the game. This includes season tickets and single game tickets purchased online or forwarded by email through authorized outlets including Chicagoblackhawks.com, Chicagobulls.com, ClickTix, Ticketmaster.com or other United Center approved outlets. Mobile entry requires a valid QR code. (312) 455-4500 (312) 455-4519 (TTY) Monday-Friday, 11:00 a.m. until 6:00 p.m. Saturday, closed if no performance Sunday, closed if no performance *Hours subject to change depending on event schedules. Not only is the United Center designed to 100% ADA compliance, but each team member has been specifically trained in assisting our guests with special needs. Should you have any questions regarding the accessibility of the arena or for ticket information, please call 312-455-4653 and ask for Guest Relations (312-455-4519 TTY). Tickets in wheelchair accessible areas are available on all levels of the United Center, and the arena offers 100 disabled parking spaces located in parking Lot G off of Damen Avenue. All washrooms, restaurants, first aid station, seating areas, Cash Stations, box offices, Concession stands and drinking fountains are all wheelchair accessible.

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Dallas Mavericks vs. Memphis Grizzlies

Visa, MasterCard, Amex, Discover, Cash TICKETS PURCHASED IN ADVANCE : Tickets may be picked up in advance beginning 48 hours AFTER THE PURCHASE at the Box Office(hours are Monday - Saturday 10am-5pm). - OR - Beginning 2 hours prior to show time tickets may be picked-up at the Box Office. --------------------------------------------------------- TICKETS PURCHASED ON THE DAY OF THE EVENT : Tickets purchased on the DAY OF THE EVENT may only be picked-up beginning 2 hours prior to show time at the Box Office. Please bring the actual credit card use to purchase the tickets, the confirmation number and valid photo ID. American Airlines Center charges a $5.00 per envelope fee for outside will call. This fee will be charged for all third party events. The fee will not be charged for Dallas Mavericks or Dallas Stars, suite holders or Platinum Club members. Box Office: 214.665.4797 Mavericks Group Sales (20 or more): 214.747.MAVS Event Line: 214.665.4200 Parking Hotline: 214.665.4700 Dallas Mavericks: 214.747.6287 Dallas Stars: 214-467.8277 The Box Office is located on the North-East corner of the building (across from The Lexus Parking Garage): Open for normal business hours Monday-Saturday 10:00am-5:00pm Closed on non event Sundays Box Office visitors should park in The Lexus Parking Garage during non-event hours. American Airlines Center Box Office Policy: Concert tickets are not available for purchase at the American Airlines Center box office on the public on-sale. Tickets for such non-team events may be purchased by the general public on the first day of ticket sales online at www.ticketmaster.com or by phone at 800-745-3000. Remaining available tickets for any concert/event following the first day of general public ticket sales will be available for purchase at the American Airlines Center box office on the next business day that the box office is open.

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Boston Celtics vs. Washington Wizards

Cash; Check up to $100.00 w/Mass. Driver License; AMEX; Visa; MC; Discover; Diners Club Pick up tickets starting 2 hours prior to event time. Customer must present the actual credit card used to place order and a photo I.D. General Info Number:(617) 624-1000 Group Sales (only!): (617) 624-1805/1806 Bruins (617) 624-BEAR (Groups = 25+) Celtics (617) 523-3030 (Groups = 20+) Please do not contact Group Sales regarding sold out games! TD Garden - Boston | Tickets, Schedule, Seating Chart, Directions (ticketmaster.com) The box office will open 2 hours prior to an event and remain open until one hour after the event begins. Please note the TD Garden Box Office does not sell tickets at the public on sale. All tickets should be purchased via www.ticketmaster.com *Hours subject to change This is an accessible venue.

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