SPECIAL PRICING FOR ONLINE ORDERS!
Powered by Acoustiguide, the Bishop’s Palace audio tour allows visitors to see historical images not seen by previous tours on a handheld, high-resolution screen. The Acoustiguide device also features new tour commentary specifically created for the self guided format.
Hours (last entrance 45 minutes before posted closing time)
10 am – 5 pm, Sunday – Friday10 am – 6 pm, Saturday
ABOUT THE 1892 BISHOP’S PALACE
Bishop’s Palace, also known as the Walter and Josephine Gresham House, is one of the island’s best known and most popular tourist attractions. Bishop’s Palace is recognized as one of the nation’s most important late 19th century Victorian residences. Nicholas Clayton, Texas’ most accomplished architect of the period, designed the house for the Gresham family. In 1921, Galvestonians raised money to buy the house for the Galveston-Houston Archdiocese to make it the home of Bishop Byrne.
GHF purchased the property in 2013 from the Galveston-Houston Archdiocese. The foundation is the third owner of the property and assumed management in 2007. It welcomes over 65,000 local, national and international visitors each year.
Mastercard/Visa/AMEX/Cash
Tickets can be collected from the SEC Centre box office on the day of the event from the advertised doors opening time. Please take the payment card used to make the booking and your Ticketmaster reference number The OVO Hydro box office opens one hour before doors to the arena opens and closes 30 minutes after the main act starts or at the end of the interval, unless otherwise stated.
Accessible tickets can be booked online, or you can call 0141 576 3230 (replaces 0800 952 0110 temporarily) (open Mon-Fri 9am-2pm). Need help with your order? If you booked online via Ticketmaster, you can view their help section here or access 24hr support for specific orders in your online account. More information about how to access your online account is available here. If you booked over the phone, or in person with SEC, please email booking.enquiries@sec.co.uk or use our contact page
The Box office opens at 3pm on the day of the event and closes 15 mins after the main act takes to stage, unless otherwise stated. Tickets can be purchased online 24 hours a day at www.ovohydro.com (powered by Ticketmaster).
Accessible tickets are available to book online, but for larger or more complex groups, please call our dedicated accessible booking line on 0141 576 3230 (replaces 0800 952 0110 temporarily). The venue is easily accessible for visitors with mobility difficulties and accessible needs and currently holds an Attitude is Everything Gold award for access. The first two floors of OVO Hydro are fully accessible with lifts and automated doors. Important: There is no lift to the 3rd and final floor of the venue, there are stairs along with handrail assistance to gain access to this floor. Please take this into consideration when booking tickets. People with mobility issues are recommended to book tickets on the ground, level 1 or level 2 front, as these have lifts to access. All Entry doors East, South and West into the Hydro are wide for easy access. Broad, flat, accessible concourse The venue has multiple accessible toilets and one fully equipped Changing Place with ceiling hoist, changing bed and height adjustable basin. Entry is by RADAR key visitors can use their own or ask a steward to unlock for them. The venue offers a wide range of additional accessibility services, such as sunflower lanyards, sensory packs, infra-red induction loop, etc. For more information visit the venue website at www.ovohydro.com
Certificación en el método LEGO® SERIOUS PLAY®para la facilitación en Equipos y Grupos
Requisitos previos: Inscripción abierta
Este programa de certificación ha sido aprobado por la Global Federation of LSP Master Trainers.
LEGO® SERIOUS PLAY® es un método facilitado e internacionalmente reconocido que provoca el compromiso de los participantes en forma de generación de ideas orientadas a la mejora de la organización. El método está basado en extensas investigaciones y estudios, y habilita a los equipos a enfrentar y gestionar situaciones complejas de una forma divertida y responsable al mismo tiempo.
¿A quien va dirigido?
Facilitadores
Formadores
Educadores, investigadores, profesores universitarios
Profesionales de Recursos Humanos
Responsables de proyectos
Formadores en Agile
Consultores
Profesionales de branding
Estrategas
Diseñadores
Gestores del cambio
Coaches
Todos estos perfiles pueden aplicar esta metodología e implementar poderosos procesos a sus actuales competencias.
Adicionalmente, si trabajas en el campo de la investigación, las tecnologías de la información, eres coach ejecutivo, de equipos o coach de vida, o tienes responsabilidades de liderazgo en tu organización, esta metodología te ofrece enormes beneficios y se convierte en un perfecto complemento a tus técnicas y herramientas actuales.
Resumen del Programa
Día uno: Programa fundamental
Aprenderás los conocimientos básicos de la metodología. Esta formación te introducirá en la herramienta LEGO® SERIOUS PLAY®. Sabrás como utilizar las diferentes herramientas incluyendo la teoría del flujo, el uso de normas para la configuración del campo de juego, etiqueta, trampas a evitar, y todo a lo largo de multitud de aplicaciones en diferentes escenarios que posibilitarán la conexión mano-cerebro. La teoría se funde con la práctica.
Día dos: Equipos y Grupos
El segundo día mueve a los participantes hacia dentro y hacia fuera del proceso a la vez que se explora la identidad individual y se interioriza la idea sobre cómo esta herramienta se puede personalizar para todo tipo de talleres o procesos, incluidos los talleres en equipo.
Día tres: Paisaje y Desarrollo de Sistemas para Equipos y Grupos
El tercer día del programa te permitirá entender cómo utilizar LEGO® SERIOUS PLAY® con kits de identidad y paisaje para la recreación de modelos 3D que ilustren entornos complejos en los que elementos como equipos y proyectos, así como otros sistemas asociados, interactúan conformando entornos sobre los que “jugar” en tiempo real.
Tu programa incluye:
Manual y kit de piezas para comenzar a diseñar y desarrollar talleres ¡ya!.
Certificación formativa acreditada por un Strategic Play® Master Trainer en metodologías y materiales LEGO® SERIOUS PLAY®.
Opción de ser incluido y registrado en la lista mundial de facilitadores certificados LSP.
Almuerzos y snacks/coffee breaks en sala o próximos para aprovechar mejor tu tiempo.
Estrategia de comunicación sobre ideas y herramientas para que puedas desarrollar tu práctica e iniciar tus talleres. Orientación profesional para poder comenzar a incursionar en el mercado como facilitador con las máximas garantías.
Info:
E-mail: arturo@strategicplay.com
Teléfono/Whatsapp: +(34) 636 012 333
Strategic Play Group is named "Best in Class" at Procter and Gamble.
Meet face to face with recruiters and hiring managers to apply for positions in:
Sales
Management
Government
Customer Service/Call Center
Insurance
Banking/Financial Services
Healthcare
Education
IT/Engineering
Retail.....and more
The career fair starts at 9:30 AM and professional dress is strongly recommended. This job fair is free to job seekers and allows you to connect face to face with top employers.
A list of the attending employers and open positions will be sent to all registered candidates the week before the career fair.
To apply directly to open positions please register here: http://talentcareerfairs.com/candidates/
We are looking forward to seeing you there!
Recruitment Services
Talent Career Fairs.
800-201-3873
Course Description:
Lean IT Foundation helps IT organizations to ensure that they provide their customers with the Best possible services. Through understanding customer value, the Processes that deliver this value, the way to manage performance, the way to organize and the required attitude and behavior, IT organizations are helped to develop a continuous improvement mindset. Lean IT is complementary to all other Best Practice methods (such as ITIL®, PRINCE2® and P3O®).
This Course covers the Foundation level certification of the Lean IT Association. Further Lean IT qualifications are Lean IT Kaizen Lead, Lean IT Coach and Lean IT Leadership. The Lean IT Foundation is the entry level certification. This certification is mandatory for the other certifications.
The primary purpose of the Course is to provide a basis for accreditation of people involved with Lean IT Foundation. It documents the Learning outcomes of the Lean IT Foundation and describes the Requirements a candidate is expected to meet to demonstrate that these Learning outcomes have been achieved.
Course Topics:
Module1: Introduction
● Lean Principles: how these are related to one another.
● Waste: ability to identify types of waste within an IT organization or Process (TIMWOOD with Talent)
● The cost of poor quality and reasons for using Lean Principles to improve performance
● Types of activities: ability to define what IT activities fall into which category
● PDCA: ability to describe how the PDCA cycle works on the most basic level
● Relationship to other models and methods used within IT: understand where Lean IT differs from and complements other methods. The connection of Lean IT with IT service Management is specifically investigated.
Module2: The Customer
● Types of customer value and the factors that influence customer value
● The link between the Voice of the Customer and Critical to Quality
● How to construct a Critical to Quality tree
Module3: The Process
● Relationship of Process (Value stream) with the other Lean Principles
● The difference between Push and Pull systems
● The steps for creating a Value Stream Map, using SIPOC and Value Stream Map
● Waste in a Value Stream Map, ability to identify the symbols for the TIMWOOD waste
● Explain the SIPOC and VSM using IT examples e.g. SIPOC: Software development, VSM: High level Change Process (other examples are permitted)
Module4: Performance
● Relationship of performance with the PDCA cycle
● The key aspects of a KPI
● Why time is the most important production factor within IT
● The relationship of PCE with VSM
● The role of skills and knowledge in ensuring performance
Module5: Organization
● Why organizations need to be customer oriented
● What the goal is of a performance dialogue
● The use of each of the visual Management boards – day board, week board and Kaizen/improvement board
Module6: Kaizen
● Which tools from the other dimensions are used in which phase of the DMAIC cycle
● Prioritization of improvement candidates through feasibility and impact in determining both which problems to solve with a Kaizen and which solutions to implement at the Improve step of the Kaizen
Module7: Behavior & Attitude
● The difference between behavior and attitude
● The difference between traditional Management and Lean Management
● The behavior and attitude required for successful use of Lean
● Behavior and Attitude in relation to expectations surrounding a change in way of working
Learning Goals:
● The Principles underlying the Lean philosophy
● The importance of understanding and delivering customer value
● The way Lean looks at Processes and the waste within them
● How to measure performance and the key determinants of performance
● What the organizational Requirements are when implementing Lean, including the use of visual Management tools
● Which behaviour and attitude is necessary for Lean to be successful within an IT organization
● The DMAIC problem-solving model
● How these Lean Principles can be applied within an IT organization
Course Agenda:
Day 1
● Introduction of Lean
● The Customer
● The Process
● Performance
Day 2
● The Lean Organization
● Behavior and Attitude
● Problem Solving
● Wrap-up and Mock Exam
● Exam
Who can Attend?
Any manager or specialist working in an IT organization can benefit from the insights provided by the qualification. IT professionals who are participating in or involved with lean projects.
Cash, American Express, Mastercard, & Visa.
Will Call is located at the Box Office.
Box Office Telephone: 323-468-1770
The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED
There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.
Visa, MasterCard, Amex, Discover, No Cash Sales
Box Office: 214-665-4797 Event Line: 214-665-4200 Parking Hotline: 214-665-4700 Dallas Mavericks: 214-747-6287 Dallas Stars: 214-467-8277
The Box Office is located on the North-East corner of the building (across from The Lexus Parking Garage). The Box Office is open Tuesdays and Thursdays 10am-5pm and event days starting at 10am. Concert tickets are not available for purchase at the American Airlines Center Box Office on the day of the public on-sale. Tickets for such non-team events may be purchased by the general public on the first day of ticket sales online at www.ticketmaster.com. Remaining available tickets for any concert/event following the first day of general public ticket sales will be available for purchase at the American Airlines Center Box Office on the next business day.