You can create magic, too.
Join Lee Cockerell, the former Executive Vice President of Walt Disney World, for a small, private one-day Creating Magic Mastermind event in Orlando.
We will talk about your business and career. This will be a small group of only 12 people where everyone will get time to discuss their challenges and opportunities. You will get face to face time with me, but you will also be in a room of like-minded people who can offer input from their knowledge and experience, too.
Usually, if you get the chance to see me live, I am on stage speaking to a large crowd. This is different. This is a small group in a private setting allowing us to open up about intimate challenges and situations. We will create magic together.
This is why I say it is a Mastermind style event. It is not me on stage giving a presentation. This meeting is us sitting together talking about specific situations unique to you and your career.
People who have attended a Creating Magic Mastermind in the past have come to spend time with me, I get that. But the real magic is found in the other people in the room. It is good to get in a room with other people and hear different points of view.
It is hard for busy people to participate in events like this. There is so much to do and it is hard to break away. But if you get out of your routine and join me to learn something new, it will send ripples through your personal and professional life. You will learn something new, but you will also return home thinking differently.
My partner and host of my podcast, Jody Maberry, will be there, too. So we can record some episodes of Creating Disney Magic together if you want to be a part of an episode.
We will all do lunch together as a group.
The Footprint Center accepts the following methods of payment at the Box Office:VISA MASTERCARD DISCOVER AMERICAN EXPRESS CASH, PHX ARENA NO LONGER ACCEPTS CHECKS
The WILL CALL windows open two hours prior to events and are located on the Northwest side of the building in the Pavilion. WILL CALL PICK-UP: The Footprint Center requires that customers picking up WILL CALL tickets furnish the following: 1) PICTURE IDENTIFICATION THAT MATCHES THE PICK-UP NAME 2) CONFIRMATION NUMBER THAT MATCHES THE CUSTOMER ACCOUNT ALTERNATE WILL CALL PICK-UP: If another person, other than the person ordering and paying for the tickets, is picking up a WILL CALL order, the ALTERNATE PICK-UP name MUST be on the account. To get the alternate pick-up name noted on the account, the original purchaser MUST contact Ticketmaster at (1-800-745-3000), ask for customer service to verify account information and request alternate pick-up.
Northwest side of Footprint Center in the Pavilion.(602)379-7800 Suns Game Nights call (602)379-7867
Monday - Friday: 10:00am - 5:00pm Saturday - Sunday: closed except on event days and special on sales.
PHOENIX SUNS: To purchase Phoenix Suns tickets for people with disabilities, subject to availability, please call Footprint Center at (602)379-7867 or visit Footprint Center ticket office. Accessible tickets can also be purchased at all Ticketmaster locations, by calling (800)745-3000 or online at ticketmaster.com. ARIZONA RATTLERS: To purchase Arizona Rattlers tickets for people with disabilities, Subject to availability, please call Footprint Center at (602)379-7800 or visit the Footprint Center ticket office. Accessible tickets can also be purchased at all Ticketmaster locations, by calling (800)745-3000 or online at ticketmaster.com. PHOENIX MERCURY: To purchase Phoenix Mercury tickets for people with disabilities, subject to availability, please call Footprint Center at (602)252-9622 or visit the Footprint Center ticket office. Accessible tickets can also be purchased at all Ticketmaster locations, by calling (800)745-3000 or online at ticketmaster.com. ARENA CONCERTS AND OTHER EVENTS: To purchase concert or other event tickets for people with disabilities, subject to availability, please call Footprint Center at (602)379-7800 or visit Footprint Center ticket office. Accessible tickets can also be purchased at all Ticketmaster locations, by calling (800)745-3000 or online at ticketmaster.com.
Cash, American Express, Visa, MasterCard, Discover. ATM machines are located in Chase Square.
Pick-up tickets anytime the day of the show during box office hours (see above). Customers must present the actual credit card used to place the order and a picture ID. MSG cannot accept third party or “drop offs” from individual patrons.
General Info: (212) 465-MSG1 (6741) or (212) 247-4777 Knicks Information: 1(877) NYK-DUNK. Rangers Fan Line: (212) 465-4459. Liberty Hotline: (212) 564-WNBA (9622). Season Subscriptions: (212) 465-6073. Disabled Services: (212) 465-6034 Guest Relations: (212) 465 - 6225 Group Sales: (212) 465-6100 Lost and Found: (212) 465-6299
Monday - Saturday: 10:00am to 6:00pm **Tickets are not on-sale at the Box Office on the first day an event goes on-sale** The Box Office will be open at 10:00am daily or 90 minutes before the 1st performance of the day, whichever is earlier and will stay open until 8:00pm or 30 minutes after the last performance of the day begins, whichever is later. Sunday – Closed If an event takes place on Sunday, Box Office will open 90 minutes before the event start time and remain open 1 hour after event start time for Will Call and tickets sales for the evening's event only.
MSG WHEELCHAIR AND TRANSFER SEATING POLICY: Wheelchair and Transfer seating is reserved exclusively for patrons with accessible needs and their companions. Accessible seating is intended for use by an individual with a mobility disability or other disability who requires the accessible features of accessible seating due to a disability, and that individual's companions. Madison Square Garden (MSG) reserves the right to investigate potential misuse of accessible seating and to take all appropriate action against individuals who fraudulently obtain tickets for accessible seating. While tickets for accessible seating legitimately purchased for the use of an individual with disability may be transferred to another individual under the same terms and conditions applicable to other tickets, in the event such ticket is transferred to a non-disabled individual, MSG reserves the right to transfer that individual to other available seating TO ORDER WHEELCHAIR AND TRANSFER SEATING: Tickets for people with accessible needs, subject to availability, may be purchased in several ways: 1) Call Ticketmaster at 866-858-0008 2) Call MSG's Disabled Services Department at (212)465-6115. 3) Visit Madison Square Garden's Box Office (see box office hours above) 4) Order Online with Ticketmaster (select your event from the list to the left) For additional information regarding accessibility at Madison Square Garden or to request any other accommodations, please call MSG's Disabled Services Department at (212) 465-6115 any weekday between 9:30am-4:30pm ET. Service Animals Pets are not permitted at Madison Square Garden. MSG has very specific policies related to service and emotional support animals. Please visit www.thegarden.com to obtain more information for admitting your animal. Assistive listening devices (ALDAs) are available upon request. Please visit the Guest Experience Office across from section 117 for assistance. There is no charge for this service, however some form of identification will be requested and returned to you, once the device is checked back in. Wheelchair Storage: For patrons who wish to transfer to a seat from their wheelchair, we will store your mobility device at the Guest Experience Office. You will receive a claim check for your device. Wheelchair Escorts to Seats: Patrons with mobility impairments who do not have access to a wheelchair may request a wheelchair to transport the individual to/from their seat, free of charge. Please be aware that our personnel cannot remain with you during the event, nor will they allow you to remain in or keep the wheelchair for the duration of the event. In the event a patron requires the use of a wheelchair for the duration of the event, we recommend bringing your own wheelchair or other mobility device. The escort pick-up area is located on the South (toward 31st) side of Chase Square at elevator alcove. Please allow for extra so that you may be accommodated prior to the event start. Simply ask a Guest Experience Representative or a MSG Security Guard for assistance. Elevators: Public elevators are available for use by guests with disabilities and service every seating level
Cash, AmEx, Visa, MC
Pick up tickets one hour prior to the show. Customers must present the actual credit card used to place the order and a photo ID.
(212) 221-1211
Monday - Saturday 10am - 8pm Sunday 12pm - 6pm
MC, VISA, AMX, DISCOVER and Cash.
Will Call for already purchased tickets can be picked up for any event at the BJCC during regular central ticket office hours of 9am-5pm, Monday-Friday at the 19th Street CTO. Fifteen minute parking is available in the 19th Street lot. Day of show @ concert hall box office 2 hours prior to show PLEASE BRING PICTURE I.D., THE ACTUAL CREDIT CARD USED TO PURCHASE THE TICKETS, AND YOUR ORDER NUMBER.
For season ticket information for the Broadway in Birmingham series, please call 205-458-1022 or go to www.BroadwayinBirmingham.com. Group sales for the Broadway in Birmingham series may be purchased by calling 205-919-3721 or emailing BirminghamGroups@theaterleague.org.
Box Office Hours Note* The box office is located at 19th Street North between 9th Ave and 11th Ave Hours: Central Ticket Office Monday - Friday 9am-5pm. Show days : Box office usually opens 2 hours before show time but hours may vary
This is an accessible venue. Accessible Entrance: Located at the courtyard side. Enter from the 11th Street North or 19th Street North. **Customer needing more than 1 companion seat should call 205.458.8400 for options.
Course Overview:
Crisis management is as important as finance management, personnel management, etc. Having a clear and effective program and plan for an event is critical not only to your survival, but critical to the profitability and possibly the survival of the company. Being able to identify risk, assess the situation and respond appropriately is important, and requires not only training, but practice.
With our Crisis Management workshop your participants will understand that a crisis can occur any time. They will develop skills needed for certain negative events. Also, they will be able to recognize warning signs to help avoid negative situations completely, or, if the situation occurs, better manage the crisis.
Target Audience:
Anybody who is interested in learning Crisis Management Skills
Learning Objectives:
By the end of the course, participants will be able to:
Understand Crisis Management and its preferred framework for the private and public sectors
Understand escalation of incident to crisis to disaster
Understand Civil Defence responsibilities
Apply effective crisis management tools and techniques for when an organization is under pressure
Develop an effective stakeholder management plan for use in a crisis
Identify measures that would improve their organizations' crisis management capabilities
Prerequisites:
None
Course Materials:
Attendees will receive a course manual with presentation slides and reference materials.
Technical Requirements:
For eBooks:
Internet for downloading the eBook
Laptop, tablet, Smartphone, eReader (No Kindle)
Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)
eBook download and activation instructions
Agenda:
Module One: Crisis
Internal Risks
External Risks
Aggression
Violence
Case Study
Module One: Review Questions
Module Two: Workplace Violence
Threats
Damage
Psychological Acts
Physical Acts
Case Study
Module Two: Review Questions
Module Three: Myths
Violence Just Happens
It Is Uncommon
Problems Will Solve Themselves
It Is Not Possible to Prevent Violence
Case Study
Module Three: Review Questions
Module Four: Escalation
Threats
Stalking and Bullying
Injury
Death
Case Study
Module Four: Review Questions
Module Five: Concerning Behaviors
Disruptive
Emotional Abuse
Causes Anxiety
Examples of Behavior
Case Study
Module Five: Review Questions
Module Six: Domestic Violence Indicators
Disruptive Calls
Poor Concentration
Bruising
Absences
Case Study
Module Six: Review Questions
Module Seven: Triggers of Workplace Violence
Reprimands and Terminations
Financial Strain
Loss of Loved One
Perceived Slights
Case Study
Module Seven: Review Questions
Module Eight: Conflict Dangers
Triggers
Action Point
Flashpoint
Identify
Case Study
Module Eight: Review Questions
Module Nine: Response
Note Areas of Concern
Discuss It
Report It
Report Extreme Cases to HR/Tip Line
Case Study
Module Nine: Review Questions
Module Ten: Strategies
Policies
Programs
Emergency Procedures
Train Employees
Case Study
Module Ten: Review Questions
Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations
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