We are a christian church focused on the biker culture and motorcycle community.
While we embrace Anabaptist principles we are a non-denominational ministry here in Lancaster County, PA We welcome everyone from all walks of life, Bikers & Non Bikers alike to join us as we journey together striving to live like Christ and share the good news of the Gospel with those we meet.
We meet every Thursday evening at The Emmaus Road Cafe’ coffee house located at
1916 Lincoln Highway East (Rt. 462) Lancaster, PA 17602
Everything starts at 7:00PM but folks arrive between 6:15 and 7:00 for coffee. We are a very relaxed setting and everyone should feel welcome. Jeans and t-shirts are normal attire.
AMEX, VISA, MASTER CARD & DISCOVER. No cash or checks are accepted.
Mobile ticket delivery is the primary delivery method of tickets at the Total Mortgage Arena. Tickets left for an individual can be picked-up on the day of the show. Customer must present a photo I.D. & an order confirmation number if provided. NOTE: The Box Office will not release tickets to anyone other than the name given at the time the order was placed. The box office does not take in any tickets from patrons to be left at will call.
Box Office Info: 203-345-2400, Main Office (+ Other Departments): 203-345-2300, Bridgeport Islanders Ticket Sales: 203-579-5231
General Hours are Monday through Friday 9:30am to 4:30pm. For extended & weekend hours visit am.ticketmaster.com/btigers/contact-us The Box Office is located outside to the right of the venue’s main entrance doors on the corner of Main St. & South Frontage Rd.
ADA seating areas vary according to the event & available at all points of purchase. Permanent locations for patrons with special needs are located on all three concourse levels of the Arena and are accessible from the ground level via an elevator. Other locations may be available depending on the actual set up of the event. All areas of the facility are accessible including the main entrance, box office, concessions, restrooms and all seating areas including luxury boxes.
Course Description:
This course is designed as a management workshop focused on the strategic level use of best practices to guide service management improvement.
ITIL and COBIT are two of the most widely adopted frameworks for supporting IT governance and management improvement initiatives and when used together as complementary tools can provide an even more powerful solution to an organization’s service management needs.
The course tackles the challenge of “business and IT alignment” and how to engage management and business users in the design and effective operation of IT services.
This course is interactive and thought provoking and includes:
● Group discussions
● Expert videos
● Role plays
● Assignments
● References to the Axelos publication: “Interfacing and Adopting ITIL and COBIT”
● Practical “take-aways”
Course Topics:
Module 1 : Course Introduction
● Let’s Get to Know Each Other
● Course Overview
● Course Learning Objectives
● Course Learning Style
● Course Agenda
● Course Book Structure
Module 2 : Business and IT Context
● Module Learning Objectives
● Module Topics
● The Need for Good Practices
● The ITIL Experience
● The COBIT Experience
● Benefits of Integrating ITIL and COBIT
● Debrief
Module 3 : Governance and Management of IT Services
● Module Learning Objectives
● Module Topics
● IT Service Management Challenges – Group Discussion
● Business and IT Service Provider Relationships – Role Play
● Debrief
Module 4 : Implementation Strategy
● Module Learning Objectives
● Module Topics
● Aligning Management of Services to Business Needs – Group Discussion
● Using the Goals Cascade – Reading
● Selecting Priority Processes – Assignment
● Debrief
Module 5 : Initiating and Action Plan – The Business Case
● Module Learning Objectives
● Module Topics
● Initiating an Improvement Plan – Group Discussion
● Continual Improvement – Reading and Assignment
● Debrief
Learning Goals:
● Understand the context of business and IT alignment.
● Identify the benefits of aligning the COBIT5 and ITIL frameworks.
● Identify the business risks of IT services.
● Identify the drivers affecting service management.
● Explain how to align IT services with enterprise objectives and risks.
● Explain how to use the COBIT 5 goal and risk cascade.
● Analyze how to prioritize and focus on critical process areas.
● Understand how to drive and initiate an improvement plan.
● Recognize drivers/pain points for improvement.
● Explain continual improvement and the need to monitor benefits.
Course Agenda:
Day 1
● Course Introduction
● Business and IT Context
● Governance and Management of IT Services
● Implementation Strategy
● Initiating an Action Plan the Business Case
Who can Attend?
The course is aimed at business and IT management and encourages interaction and the exchange of practical insights and approaches.
National Cyber Security Programme – Think Cyber Resilience
Cyber Pathfinder Training Seminar 6: Business Continutity and Recovery from Cyber Incidents
Cambridge: Thursday 27th February 2020: Hilton Cambridge City Centre, 20 Downing Street, CB2 3DT
Time: 09:30hrs - 16:00hrs (09:30hrs arrival for 10:00hrs prompt start)
We all know that Digital Public Services in the UK are under constant cyber-attack. The UK Government has in place a National Cyber Security Strategy aimed at protecting UK Public Services from cyber-attacks. The National Cyber Security Programme (NCSP) is responsible for delivery of that strategy and is working with cross-government partners (such as the National Cyber Security Centre) to improve cyber resilience across UK Public Services.
The seriousness of this challenge means that local government and the wider local resilience community need to build a shared understanding of the implications for local multi-agency partners in responding to a significant cyber incident.
To help with this the National Cyber Security Programme (NCSP) is sponsoring a new Cyber Pathfinders scheme to help the local public service and resilience community navigate their way through the complexities of cyber security and cyber resilience.
The scheme is running free of charge a Cyber Pathfinder Training Seminar on Business Continuity and Recovery from Cyber Incidents (see details below) for local public sector participants running from January 2020 onwards.
Aim: To enable participants to appreciate how business continuity complements cyber resilience and understands the requirement for effect recovery planning.
Module 6.1: Business Continuity: establish an appreciation of how business continuity complements cyber resilience.
Overview
Outlines the linkages between business continuity life cycle and cyber resilience;
Explain the relationship between service recovery time objectives and disaster recovery;
How to assess BCM recovery time objectives against a cyber incident;
Identify the need to assess critical suppliers’ resilience arrangements.
Description
Cyber Security incidents often create complex problems in business continuity terms due to their nature and the length of time it often takes to fully investigate the cause and whether your organisation has eliminated that from reoccurring. Business continuity plans need to take into consideration a of range options to maintain core capabilities, whilst transitioning back to business as usual. After a cyber incident business as usual may look quite different.
Module 6.2: Recovery: to understand the requirements for effect recovery planning
Overview
Understand the need to review recovery plans in relation to cyber incidents;
Post incident reporting and how to implement lessons through a change management process;
Role of remediation planning (quick fixes for restoring to a normality);
Need to agree recovery priorities (cyber systems and prioritised services).
Description
The recovery phase following a cyber incident can be a long journey. Whilst business operations may be restored, lessons identified built into policy, plans, procedures and staff training legacy may continue for many months if not years.
This module will look at case studies to support the lessons identified for developing a cyber recovery capability.
Audience:
Senior leaders, Policy Makers and Practitioners from English Local Authorities, Local Resilience Forums, and Public Sector Partners
Focus: Senior Executives from public sector organisations responsible for policy making and strategic oversight of cyber security, information or data management, business continuity planning, and incident management handling - especially in Local Authorities; Local Resilience Forums; Warning Advice & Reporting Points; or other Local Public Sector Bodies.
These events, which are free to attend for public service delegates are aimed at Senior Executives from Public Service providers - especially (but not limited to) Local Authorities and Local Resilience Forums or their public sector delivery partners - with responsibility for:
Cyber Resilience/ Security
Information Assurance
Data Management and the impact of GDPR/NIS
Democratic and Electoral Services
Business Continuity Planning
Emergency Planning
Places are limited to 60 participants for each Pathfinder event and so early booking is advisable.
Polite Notices
Charging Policy:
This event is funded by Ministry for Housing, Communities and Local Government on behalf of the National Cyber Security Programme and is therefore FREE to attend.
Registration: There are a few questions as part of the registration process - you will be given the opportunity to request CPD etc.
Special/ Dietary Requirements: You will be asked to specify if you have any special or MEDICALLY RELATED dietary requirements when completing the registration form.
Please note: We cater for vegetarian option as standard at all our events. This does not have to be specially requested.
Cancellations: In the interest of efficiency, please let us know if you are unable to attend at least 10 working days before this event, so that we can make adjustments to the delegate list and catering requirements. Apologies given with less than 10 working days, we request that delegate substitution is made wherever possible
iNetwork's privacy notice can be found here: https://www.tameside.gov.uk/privacynotice/finance
Cash...Visa...MC...AMX
Available 3 hours prior to kickoff: Must have a Valid Photo-ID for pick-up, confirmation # and credit card used for purchase are recommended for pick-up of phone charge orders.
General Info: 410-261-RAVE(7283)
Open Mon thru Fri:9AM – 5PM During the season open on Saturday of a home game from 10AM – 4PM Game Days: 2.5 hours prior to kickoff
Please contact Gwen Sieck at 410-261-RAVE.
The Professional Scrum Master (PSM) course is a 2-day course that covers the principles and (empirical) process theory underpinning the mechanics, rules, and roles of the Scrum framework. Professional Scrum Master is THE cutting-edge course for effective Scrum Masters and anyone supporting a software development team's efficiency and effectiveness.
Responsive Advisors is committed to a holistic approach to agility and Scrum. Robert Pieper, a Professional Scrum Trainer with Scrum.org, is the founder and Principal Consultant of Responsive Advisors. Learn more about what makes Responsive Advisors Agile Training great.
Our advisors help make Scrum stick by fully explaining the “why” behind Scrum (we don't just throw charts and graphs at you).
We have deep and broad industry experience and can uniquely apply it to real-world problems.
We address the sticky issues of interpersonal communication and team dynamics. We find that many Scrum problems are actually people problems.
We know how to communicate difficult-to-grasp agile concepts to technical and non-technical audiences alike.
WHAT TO EXPECT
WHAT THEY'RE SAYING ABOUT OUR INSTRUCTORS
"Jordan was able to give me the holistic view of Scrum that I was missing even after working with it for years and having attended other training. I left the class excited and confident in my abilities, which is something that I can’t say that I’ve often experienced after a training class. I suppose the truest endorsement of the progress I made was finally having the confidence to take the PSM-II, which I passed with a 92%. If I wind up conquering the PSM-III, I know I’ll have Jordan to thank.” - David de Corlieu
“Thank you again for a great class last week! I came back excited to share what I'd learned with the rest of the company - I'd argue that's not something that can't be said for most classes. Loved the small class size and open communication. Would definitely recommend to others at my organization.”
“A good balance between theory and examples vague enough to elicit great discussion and interactions, but relevant enough to get concrete knowledge to take home.”
“Busting some of the myths of what is and isn’t scrum was helpful. Lots of good guidance on how to maximize our use of Scrum. Good clarification on the purpose of many of the Scrum concepts.”
MEET OUR INSTRUCTOR
Robb Pieper is Principal Consultant and founder of Responsive Advisors, a management consulting firm focused on holistically improving organizations. He’s a Scrum.org certified trainer and coach having taught agility to thousands of people across the country.
Robb solves problems often ignored in the agile community, like teaching managers how to work with agile teams and individuals how to work with their teammates on a human level. Robb knows that agility is a business problem, not just a software problem. Robb applies his passion and diverse background to building amazing cultures and learning organizations.
SOME OF OUR RECENT TRAINING CLIENTS
WHO SHOULD ATTEND?
The Professional Scrum Master course is for anyone involved in software development using the Scrum Framework. It is particularly beneficial for those people within an organization accountable for getting the most out of Scrum, including:
Scrum Masters
Managers
Scrum Team Members
PREREQUISITES
Attendees make the most of the class if they:
Have studied the Scrum Guide (required).
Have been closely involved or have a high interest in a project that builds or enhances a software product or application.
OVERVIEW
The PSM course is much more than just a set of slides and an instructor. In this course, students work on real-life cases with other classmates together as a team. This course is made up of discussions and hands-on exercises based upon real-life cases.
Advanced tools for servant-leadership are provided to increase a Scrum Master’s effectiveness. These tools relate to behavioral shifts, working with people and teams, coaching and facilitation techniques, and addressing the organization.
Students learn through instruction and team-based exercises and are challenged to think in terms of the Scrum principles to better understand what to do when returning to the workplace.
COURSE OBJECTIVES
Students are challenged to think within the Scrum Framework and the underlying values and principles to better understand what to do when returning to the workplace and facing complex decisions.
Theoretical and experiential training to provide:
The “WHY” and rules of Scrum through the empirical foundation of Scrum
The ability to effectively start up Scrum or increase its effectiveness if already underway.
The ability to navigate the “grey areas” of a Scrum implementation
Learn more about the Scrum Master Training objectives and overview.
ASSESSMENT AND CERTIFICATION
All participants completing the Professional Scrum Master course will receive a password to attempt the Professional Scrum Master level I assessment and are also entitled to a discount on the PSM II assessment. The industry-recognized PSM certifications require a minimum passing score of 85% on these rigorous assessments.
Students now receive a 2nd free attempt at the assessment if an 85% or lower is scored and taken within 14 days from when their initial password email is sent. The 2nd password does not expire. Read More Here.
Scrum.org maintains a public list of all PSM I certificate holders.
Students of Scrum.org courses are able to claim Project Management Institute (PMI) PDU credit: 14 PDUs after attending a two-day Professional Scrum Foundations (PSF), Professional Scrum Master (PSM), Professional Scrum Product Owner (PSPO), or Scaled Professional Scrum (SPS) course and 21 PDUs after attending a three-day Professional Scrum Developer (PSD) course.
Please note that PMI PDUs are earned for course attendance and not for passing a Scrum.org assessment. Students can claim PDUs under PMI's "Education courses provided by other third-party providers” category. You can claim your PDUs online at https://ccrs.pmi.org.
POST TRAINING SUPPORT
Responsive Advisors is committed to providing quality training that is relevant and applicable in the real world. As consultants, Responsive Advisors trainers will provide up to two-hour complimentary coaching sessions for every student who registers and completes any of our two-day public Professional Scrum training. Sessions can be divided into four 30 minute coaching sessions. Promotion available for all Regular and Early Bird tickets. Special discounted tickets are not eligible for promotional coaching.
NOTES
Training will begin promptly at 9:00 AM and will end at 5:00 PM on both days.
Lunch will be provided. Please notify us of any food allergies or dietary requirements at info@responsiveadvisors.com. We will do our best to accommodate your request.
CANCELLATION POLICY
Should your course be rescheduled or canceled, you have the option of rescheduling to another course or receive a full refund. Please note rescheduling requests will be sent no later than 14 days before the start date.
We recommend waiting to book any non-refundable travel until two weeks before the start of class. Responsive Advisors is not responsible for any loss incurred as a result of canceled class. Please email: info@responsiveadvisors.com for any additional questions.
REFUND POLICY
If you are not able to attend the class you have registered for please send an email to info@responsiveadvisors.com . If you send in your notification at least 30 calendar days prior to the start of the class you are eligible for a full refund or you may reschedule for a future class. Cancellations made 29 calendar days to 14 calendar days prior to the start of the class are eligible to reschedule for a future class or for an 80% refund. If you cancel within 14 calendar days from the start of a class, or if you do not attend the class, you will not be eligible for a refund or credit. Cancellation requests should be sent via email to info@responsiveadvisors.com
Questions? Please email us at info@responsiveadvisors.com or visit us at Responsive Advisors for more information.
Dates: Jan. 10, 11, 17, 18, 24, 25, 31, Feb. 1, 8, 9, 2020
Overview
Lean Six Sigma is a two-stage approach which drives continual improvement in organizations and strives towards greater than 99% efficiency. Lean refers to maximizing customer value and minimizing the areas of waste in processes; creating enhanced customer satisfaction and less wasted resources. Six Sigma is the ongoing effort to continually reduce product and process variation through a defined project approach. This is an 80-hour course that provides a structured approach in defining Six Sigma Project and measuring opportunities, robust problem solving, use statistical tests to measure and improve processes and tools to sustain performance.
Course Outline
· INTRODUCTIONo Innovationo Lean Six Sigma Green Belt Introductiono What is Lean Six Sigma?· DEFINE PHASEo Voice of the Customero Project Definitiono Introduction to Process Mappingo Identifying Quick Winso Define Case Study· MEASURE PHASEo What to Measureo Data Collection Plano Operational Definitiono Sampling Overviewo Measurement System Analysiso Concept of Stability & Normality· MEASURE PHASEo Statistical Summarizationo Baseline Capability – Sigma Levelo Measure Case Study· ANALYZE PHASEo Process Analysiso Cause & Effect Diagramo Pareto Analysiso FMEAo Hypothesis testingo Correlation Analysiso Regression Analysiso Analyze Case Studyo Box Plot Analysis· IMPROVE PHASEo Solution Identificationo Implement Solutiono Evaluate resultso Improve Case Study· CONTROL PHASEo Standardize & Sustaino Improvementso Confirm Goal Attainmento Project Closureo Control Case Studyo Final Test
Who Should Attend
- Executives, Managers, Supervisors, Reports Analysts
What Will I Learn
A structured approach to opportunity identification and problem-solving
Performance data collection, baselining and analytics
Targeted interventions and improvement strategies
A standard approach to sustain performance and best practices
How Will I Benefit
Understand Lean Six Sigma Methodology and its application in your workplace
Institutionalize usage of Lean Six Sigma
Build a culture of excellence across the organization
Improve bottom-line performance indicators
Box Office Accepts CASH, VISA, MC, AMX. The Box Office has a $6.00 service charge for all reserved seats, and a $6.00 service charge on LAWN seating.
ALL WILL CALL (Band / Media / Radio Station / Ticketmaster) will be located at the WEST Box Office ONLY! The West Box Office is located closer to the 83rd Ave. entrance Please have a PHOTO ID, the CREDIT CARD the tickets were purchased on, and your CONFIRMATION number.
The main number for Ak-Chin Pavilion is (602) 254-7200.
For the safety of our employees and guests, the box office will be closed until further notice. Please keep checking back here for updates as to when we re-open. We appreciate your understanding.
Accessible seating is available in Sections 100,201,202,203,204 & 205. The companion seats are bolted down seats. The wheelchair seats are just a space where a wheelchair may be placed. Limited Mobility seating is available in Sections 101,203,205, & 304. These seats are located near an aisle. Sight and Hearing impaired seating is also available.