Course Description :
The IT4IT™ Foundation Course explains the key strategies and approaches for offering effective IT services. The Course introduces the IT4IT Reference Architecture, which is a standard reference architecture necessary for building and managing an efficient IT organization. The IT4IT Reference Architecture uses a value chain model, which highlights key streams of work that should be undertaken within IT to identify the activities that add value to organization’s business.
This Course is interactive and thought provoking. The Course includes:
Group discussions
Practical “take-aways”
Practice exam
Course Outline :
Module1: Course Introduction
Module2: Introduction to IT4IT and The Open Group
IT4IT Introduction
IT4IT Context
IT4IT IT Value Chain
Module3: IT4IT Core
IT4IT Core Overview
Levels of Abstraction
Module4: Strategy to Portfolio (S2P) Value Stream
S2P Value and Stream: Scope and Objectives
S2P Value and Stream: Phases and Activities
S2P Value and Stream: Functional Component Review
Module5: Requirement to Deploy (R2D) Value Stream
R2D Value Stream: Scope and Objectives
R2D Value Stream: Phases and Activities
R2D Value Stream: Functional Component Review
Module6: Request to Fulfill (R2F) Value Stream
R2F Value and Stream: Scope and Objectives
R2F Value and Stream: Phases and Activities
R2F Value and Stream: Functional Component Review
Module7: Detect to Correct (D2C) Value Stream
D2C Value and Stream: Scope and Objectives
D2C Value and Stream: Phases and Activities
D2C Value and Stream: Functional Component Review
Module8: Supporting Activities
IT Value Chain: Supporting Activities
Target Audience :
The Course is aimed at business and IT Management and encourages interaction and the exchange of practical insights and approaches.
The following IT professionals can consider taking this Course:
IT Operations Manager
Service Manager
IT Auditor
IT Security Manager
Project Manager
Process Manager
Change Manager
Problem Manager
Incident Manager
Service Level Manager
Customer Support Technician
Learning Objectives :
Understand the basic concepts of IT4IT value streams and the IT4IT Reference Architecture.
Define the key IT4IT Reference Architecture terminologies.
Understand the IT4IT Certification program.
Explain the key Objectives of four IT4IT value streams.
Define the functional components of the four IT4IT value streams.
Prepare for the IT4IT exam.
Course Agenda :
Day 1
Course Introduction
Introduction to IT4IT and The Open Group
IT4IT Core
Strategy to Portfolio (S2P) Value Stream
Requirement to Deploy (R2D) Value Stream
Day 2
Request to Fulfill (R2F) Value Stream
Detect to Correct (D2C) Value Stream
Supporting Activities
Exam Preparation Guide
Dubai to Host the Global Ports Forum on Port Engineering & Maintenance, 26-27 Feb 2020, Dubai, UAE. Join us for the definitive GPF for our superior content, excellent networking and global platform.
An invitation to register and participate at the GPF on Port Engineering & Maintenance, 26-27 Feb 2020, Dubai, UAE.
Dear Industry colleagues,
It is indeed our pleasure to invite you to consider this unique opportunity to participate at the GPF on Port Engineering & Maintenance, 26-27 Feb 2020 Dubai, UAE.
Ports Infrastructure are strategic assets to all economies and those assets must be efficiently and effectively controlled because this has a major impact on the bottom line.
Port Engineering addresses in depth important aspects on the design and construction of port related structures and facilities.
Port Maintenance – the servicing and monitoring – of port infrastructure and port equipment is an integral and important part of asset management that maximizes an asset’s useful lifetime and minimizes its cost, whilst also enhancing its safety.
The Global Ports Forum (GPF) on Port Engineering and Maintenance in Dubai UAE from 26-27 Feb 2020 will provide a unique global platform for the Port Industry to discuss and exchange ideas on port engineering and maintenance issues and solutions.
Key topics of the GPF on Port Engineering and Maintenance may include:
Port Engineering
Master Planning for Ports & Terminals
Current issues, challenges and trends in civil , mechanical, electrical and electronic engineering for ports
Technological evolutions in Port engineering
Integration of Port engineering with port operations and commercial functions to deliver value added services to port customers and stakeholders
2. Port Maintenance
Maintenance of port assets – infrastructure, superstructure and equipment
Maintenance as an integral function of Port Quality and HSE policy
Defining and implementing maintenance policy based on Preventive maintenance, predictive maintenance and conditional maintenance principles
Using Artificial Intelligence and other data from equipment manufacturers and other vendors for optimization of maintenance activities.
3. Port Engineering, Maintenance and Financial Parameters
Financial evaluation and cost benefit analysis of engineering and maintenance (E&M) proposals
Raising funds and finances for the E&M
4. Key Performance Indicators (KPIs) and Port Engineering, Maintenance
Define, measure and improve port operations KPIs with Port Engineering and Maintenance policy
Implement Engineering and Maintenance KPIs in conflict free manner.
Expect to get a solid grounding in tried-and-tested port engineering and maintenance fundamentals and unique insight into the innovative new practices.
Industry veterans with long standing experiences in the port industry will exchange strategic perspectives on how your port can devise key performance indicators (KPIs) that takes into consideration the safety of personnel and environment, cost of engineering and performance of equipment.
Hear from globally renowned ports, as they share their strategic insights on boosting the life cycle of your port facilities by engaging in predictive and preventive maintenance.
Join us and hear from global leading ports and practices on their recipe for Success as they share dependable, up-to-the-minute knowledge, insights and resources on port engineering and maintenance, delivered in a unique, collegial atmosphere.
Expect to hear Case Studies of how you can design modernized port facilities for efficient direct access connections and improved sustainability of the supply Chain.
Join us in our exclusive port dialogue sessions featuring globally leading ports as they share on winning strategies and practical insights in the area of port engineering and maintenance.
From learning sessions to interactive panel discussions featuring high quality presentations, you’ll be guaranteed to bag home solutions with top rated presentations discussed in the context of the rapidly evolving global ports industry.
Updated Draft Agenda uploaded as of today is as follows :-
http://globalportsforum.com/port-engineering-maintenance/draft-agenda/
COSTS:
On or Before 26 Dec 2019: The ‘Early Bird’ Rate is USD3095 – Save USD400!
Special Offer! – 3 Delegates For The Price of 2 in This Category! Save USD3095!
From 27 Dec 2019: The Regular Rate is USD3495
Special Offer! – 3 Delegates For The Price of 2 in This Category! Save USD3495!
Note: All fees stated include luncheons, and refreshments. It does not include the cost of accommodation and travel.
REGISTER NOW!
To register, please submit the following details to thomasng@globalportsforum.com:
Name: Position: Organisation: Address: Tel: Fax: Email: What Best Describes Your Industry Sector?:
Billing information:
For cheque payments: To be made payable to ‘Global Ports Forum Pte. Ltd.’ Please do not send post-dated cheque.
For telegraphic transfers:
Account Name: Global Ports Forum Pte. Ltd.,
Account No. : 695 477 141 001.
Beneficiary Bank: Oversea-Chinese Banking Corporation Limited, Singapore. (Swift: OCBCSGSG),
Address : 65 Chulia Street #01-00, OCBC Centre, Singapore 049513.
Please supply confirmation via email of the TT from your bank. Transmitting bank charges must be paid by sender. Please quote both delegate and company name as reference.
Kindly note that as we are providing a special rate for ‘early bird’ sign up, we will need to receive your company payment by 26 Dec 2019 to enjoy the discount.
Look forward to welcome to you for our Global Ports Forum!
Kind regards
Thomas Ng
Chairman
The Global Ports Forum
GLOBAL PORTS FORUM PTE. LTD.
10 Anson Road
#27-15
International Plaza
Singapore 079903
Website: www.globalportsforum.com/
DID: +65 65197662
Fax: +65 6725 8438
Email: thomasng@globalportsforum.com
Terms & Conditions:
No delegate registration will be accepted without completing registration details and full payment.
Upon receipt of your registration details and full payment, further programme information will be emailed to you including your proforma invoice and, if required, a letter of invitation for entry visa application.
Delegates will not be admitted unless payment has been received in Full.
Flights, Airport Transfers and Accommodation are not included in your delegate registration fee.
Cancellation – No cancellation is allowed, but a replacement with another participant is allowed.
This programme is subject to change without notice, E&O.E.
Cash, American Express, Mastercard, & Visa.
Will Call is located at the Box Office.
Box Office Telephone: 323-468-1770
The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED
There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.
Like a Hollywood Star or an Oil Tycoon, Triple M takes you for a New Year Celebration in Paris you will never forget.
PLEASE NOTE:
THE TICKET YOU BUY $300 ON EVENTBRITE IS JUST A "HOLD MY SPOT TICKET" AND IS NOT THE TOTAL PRICE OF THE TOUR.
Price based on double occupation is from $4999USD.
Visit www.triplemtours.ca/vip-nye-2019-2020 for details.
The price DOES include the following:
Private Transfers between CDG and hotel.
Hotel 5* in the Champs Elysees district
All breakfasts (6), 5 dinners
Dinner Cruise tickets on a Seine River Boat.
Cabaret entrance and dinner
Unlimited (all zone) 7-day Public transport and Museum Pass
Access to all locations mentioned & guided tour in English for several of them
Access to the Eiffel Tower’s 2nd floor
Transport by Luxury Coach Bus when and where possible
The price DOES NOT include:
Airfare before the start and end of the Tour.
Alcohol (except Champagne on the 31st on the Champs Elysees)
Personal purchases
Cash, cheque, credit cards and SOLT Theatre Tokens.
Tickets left at the box office for collection may be picked up on the day, during the hour before the performance starts. Please take the credit card used to make the booking and the Ticketmaster booking reference number as proof of purchase.
Monday - Saturday 10:00-20:00.
Madonna-Accessible tickets ONLY available,by registering for the various Fan Club,Citi or Verified Fan presales via www.ticketmaster.co.uk or by calling 0800 988 4440 (we expect tickets to sell quickly out on-line). All other events apart from Madonna,please call 0207 087 7966 or email access@lwtheatres.co.uk
Cash, Visa, MasterCard, American Express, Discover
Will Call tickets can be picked up anytime the Box Office is open, thru event start time. Customers must present the actual credit card used to place the order and a valid photo ID.
General Information... 202-628-3200 Accessible Seating Only.. 202-661-5065
Box office is open on non-event days from 12pm-4pm (Monday-Friday); closed on non-event Saturdays and Sundays Box office is open on non-event days from 12pm-4pm (Monday-Friday); closed on non-event Saturdays and Sundays *Hours subject to change
To better accommodate your needs, Capital One Arena has requested that all accessible seating ticket accommodations be solicited only through their representatives. Please contact a Capital One Arena representative for further help with your ticket purchase.* Advance ticket purchase may be required. * Box office information is subject to change.
Visa, Mastercard, American Express, Maestro, Cash.
Collection is from The O2 main box office on the day of the event from 2 hours before event doors opening time (see ticket for details). Purchasing credit card and Ticketmaster booking reference number required for collection. Letters of authorisation are not accepted for collections or duplicate ticket collections.
Accessible Seating: The O2 operates a dedicated disabled access booking line. Contact: Tel: 020 8463 3359 Typetalk: 18001 020 8463 3359 Email: access@theo2.co.uk Contact to book accessible tickets for The O2 arena, indigO2, The O2 bubble exhibition centre or disabled parking for The O2 arena and for customer service after ticket purchase. Tickets may also be purchased in person at The O2 main box office or at The O2 bubble box office. Service Hours: The disabled access booking line is open 12.00pm - 7.00pm daily with extended hours till 9.00pm on arena event nights. Phone line opening times differ on priority and general on sale dates, see details for timings. For more information on access at The O2 please see www.theo2.co.uk
Bringing the latest in Online Safety to your doorstep.
The UK Safer Internet Centre are delivering a FREE 2 hour Online Safety update in a venue near you. Open to all who work with children and young people, this event will give you the latest in research, legislation, technology, tools and resources along with exclusive access to the presentation and resource materials.
Safety online is constantly changing and the purpose of Online Safety Live events is to provide access to this information, right on people’s doorsteps. We understand that everyone is really busy and the feedback has been clear that getting significant time away from work is a challenge – this is the reason that we organised these events as short briefing sessions. This provides this vital information, critically supplemented with access to so much more detail to review at a later date. The team will also be available to answer any of your online safety queries or questions. In large part that is why we’ve so far welcomed over 16,000 delegates over the recent few years to these events.