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Frozen (NY)

Cash, Visa, MC, Discover, American Express Available at Box Office during regular hours. Holiday Box Office Hours: Christmas Eve (12/24/19) - 10:00am-2:00pm Christmas Day (12/25/19) - CLOSED New Year's Eve (12/31/19) - CLOSED New Year's Day (1/1/20) - 12:00pm-7:00pm Box office hours: Monday - Saturday 10:00am-8:00pm Sunday 11:00am - 7:00pm THE BOX OFFICE WILL BE OPEN FOR SALES IN PERSON ONLY. There are no steps into the theatre from the sidewalk. Please be advised that where there are steps within the theatre we are unable to provide assistance. Orchestra: Seating is accessible to the Orchestra without steps, but there are 1-2 steps up to access rows Q-T in the Center and Right Orchestra. Wheelchair seating is in the Orchestra only. Mezzanine: On the 2nd Level: up 29 steps from the Orchestra. There is no elevator to the Mezzanine. Entrance is behind row F. There are approximately 2 steps up/down per row. There are handrails along both sides of every aisle in the mezzanine. Balcony: On the 3rd level: up 76 steps from the Orchestra. There is no elevator to the Balcony. There are approximately 2 steps up/down per row. There are handrails along both sides of every aisle in the Balcony.

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Hamilton (Touring)

Cash, American Express, Mastercard, & Visa. Will Call is located at the Box Office. Box Office Telephone: 323-468-1770 The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.

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New Jersey Devils vs. Boston Bruins

American Express, Visa, Mastercard, Discover, Cash Located in the Box Office, near the corner of Mulberry Street and Edison Place. (973) 757-6000 The Prudential Center Box Office is located inside the arena near the corner of Mulberry Street and Edison Place. Guests can enter from the corner of Mulberry Street and Edison Place, next to the Investors Bank Tower. Box Office hours are 11AM to 6PM Monday-Friday and closed on Saturday and Sunday with the exception of weekend events, where the Box Office opens at 11AM. Please visit www.prucenter.com/box-office for more information. Accessible seating is available through Ticketmaster. Please call 800-877-7575 or visit ticketmaster.com to purchase accessible seating.

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I donn de Milan | CARLO PORTA E LA CONTESSA | con Philippe Daverio

Philippe Daverio I DONN DE MILANCARLO PORTA E LA CONTESSA Ho deciso di essere politicamente scorretto: penso che le donne e gli uomini siano diversi, ed è lì che sta il bello della questione. Sono pure fiero di essere milanese, cioè di una città dove il cosmo femminile ha giocato un ruolo centrale nell’evoluzione verso la modernità. Milano è stata ducale e autonoma, poi francese, spagnola, austriaca e infine italiana, ma sempre con una curiosa caratteristica: le donne vi hanno giocato un ruolo centrale, poco alla volta si sa, ma con una presenza costante, da Isabella di Valois a Beatrice d’Este, da Isabella d’Aragona a Caterina Visconti. Furono poste in un cono d’ombra negli anni ispanici ma tornarono alla ribalta nel periodo austriaco, durante il quale Cristina Trivulzio di Belgioioso divenne promotrice dell’indipendenza d’Italia e nel salotto di Clara Maffei si incontravano tutti gli spiriti liberi, per non parlare della emancipatissima Giulia Beccaria, madre di Alessandro Manzoni. Non stupisce quindi che agli albori del ventesimo secolo si fecero autentiche protagoniste della vita politica Anna Kuliscioff e Margherita Sarfatti. A tutte loro sono dedicate queste riflessioni. Philippe Daverio FAQ Come raggiungo il Teatro con i mezzi pubblici o dove posso parcheggiare? MEZZI PUBBLICI M3 Crocetta – Tram 16, 24 – Bus 77, 94 PARCHEGGIO CONVENZIONATO Parcheggio del Centro (via Calderon de la Barca, 2):tariffa a forfait  € 4,50 per gli spettacoli serali (dalle ore 19.00 alla 01.00) e per quelli pomeridiani (dalle ore 14.30 alle 20.30).Il biglietto ritirato al parcheggio dovrà essere vidimato all’apposita obliteratrice posta in teatro, sul lato sinistro della cassa: solo così, al ritiro della vettura, verrà applicata la tariffa agevolata.Il pagamento (alla cassa manuale oppure a quella automatica) dovrà essere effettuato prima del ritiro della vettura. Come posso contattare il Teatro per eventuali domande? Contattando l’Ufficio Promozione del Teatro allo 02-55181362 o 02-55181377 - interno 2 (da lunedì a sabato, dalle ore 10.00 alle ore 18.30 - orario continuato) oppure via e-email a info@teatrocarcano.com. Devo portare le conferme d’ordine stampate per poter accedere allo spettacolo? È necessario portare le conferme d’ordine stampate in botteghino prima di accedere alla sala e convertirle con i biglietti con fila e posto assegnati. Le conferme d’ordine possono essere convertite solo il giorno stesso dello spettacolo a partire da un’ora prima dell’inizio. Il nome sulla mia conferma d’ordine o sulla registrazione non corrisponde al nome della persona che parteciperà, è un problema? Non è un problema.

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Hamilton (Touring)

The Box Office accepts Visa, Mastercard, Discover, American Express and cash. Will Call tickets can be picked up 60 minutes prior to the event at the street level lobby. Customers must present the actual credit card, a picture ID and the confirmation number. (501) 244-8800 Robinson Center Box Office hours 426 W Markham (Broadway & Markham) Monday - Friday 9:00 am - 4:00 pm This is an accessible venue.

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Hamilton (Touring)

Visa, MC, AMEX,DSC,Cash,Travelers Checks Will call 2 hours prior to curtain time. 10 am - 6 pm Monday - Friday (non-show days)

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ITIL – Practitioner Pro 3 Days Virtual Live Training in Rome

Course Description: The ITpreneurs case study driven ITIL Practitioner Course offers practical guidance for professionals on how to adopt and adapt ITIL for their organization. This Course is the next logical step for individuals who have earned the ITIL Foundation Certificate and are familiar with the ‘what’ and ‘why’ of ITIL. ITIL Practitioner will focus on the ‘how’.  This immersive case study driven Course is developed by practitioners for practitioners! During the 3-day Course, individuals, teams, and organizations will learn to address the challenges faced by them due to IT Service Management (ITSM) improvement initiatives.  The Course is packed with interactive assignments, tools, checklists, and guidance on how to make the improvement changes happen. You will learn to describe, explain, and distinguish among the various elements of being an ITIL Practitioner. Moreover, it helps you in Practice solving, calculating, and applying the knowledge and techniques to a realistic scenario. The Course also includes a toolkit and continuous Learning track to give you an ongoing support throughout your improvement journey.  Course Topics: Module1: Course Introduction ●     Course Learning Objectives ●     Course Agenda ●     ModuleLearning Objectives ●     Topics Covered in This Module ●     Scenario-based Learning ●     Course Structure ●     Certification ●     The ITIL CSI Approach ●     Guiding Principles ●     Get to Know Each Other Module2: THE JOURNEY ●     Intent and Context ●     References ●     Relevant Glossary Terms ●     ModuleLearning Objectives ●     A Message from the CEO ●     Current Challenges ●     The CSI Approach: What is the vision? Where are we now? ●     What is the vision? ●     Where are we now? ●     The Assignment ●     Sources and Inputs ●     Decision Time! ●     Debrief Module3: ORGANIZATIONAL CHANGE Management (OCM) ●     Intent and Context ●     References ●     Relevant Glossary Terms ●     ModuleLearning Objectives ●     Topics Covered in This Module ●     Purpose and Approaches ●     Essentials for Successful Improvement ●     Implementing a Successful Change ●     Continual Improvement of OCM Module4: THE DESIRE ●     Intent and Context ●     References ●     Relevant Glossary Terms ●     ModuleLearning Objectives ●     The CSI Approach: Where do we want to be? ●     Where do we want to be? ●     Vision to Measurement Trail ●     Our Goals and Value ●     Never Lose the Big Picture! ●     Company Requirements ●     The Assignment ●     Sources and Inputs ●     Presenting the Power of the Story ●     Debrief Module5: COMMUNICATIONS ●     Intent and Context ●     References ●     Relevant Glossary Terms ●     ModuleLearning Objectives ●     Topics Covered in This Module ●     Good Communication ●     Communication Principles ●     Communication Techniques ●     Types of Communication Module6: THE ROADMAP ●     Intent and Context ●     References ●     Relevant Glossary Terms ●     ModuleLearning Objectives ●     The CSI Approach: How do we get there? ●     How do we get there? ●     Refresher: Five Major Aspects of Service Design ●     Refresher: Balanced Scorecard ●     Mixing Frameworks and Methods ●     A Message from Lynda, Head of PR ●     The Assignment ●     Sources and Inputs ●     Getting into Character: You are EJ Airways! ●     A Message from the CEO ●     Meeting Time ●     Debrief Module7: METRICS and MEASUREMENTS ●     Intent and Context ●     References ●     Relevant Glossary Terms ●     ModuleLearning Objectives ●     Topics Covered in This Module ●     Metrics and Measurements in CSI ●     Cascades and Hierarchies ●     Metrics Categories ●     Assesments ●     Reporting Module8: CHECK, CONTROL, and REDIRECT ●     Intent and Context ●     References ●     Relevant Glossary Terms ●     ModuleLearning Objectives ●     The CSI Approach: Did we get there? ●     Did we get there? ●     Refresher: DIKW Model ●     Benefits Realization ●     Progress Iteratively ●     The Assignment ●     Sources and Inputs ●     Analysis Time ●     Stop Your Work ●     Discussion Time ●     Debrief Module9: STAY TUNED ●     Intent and Context ●     References ●     Relevant Glossary Terms ●     ModuleLearning Objectives ●     The CSI Approach: How do we keep the momentum going? ●     How do we keep the momentum going? ●     Resistance Management Plan ●     Reinforcement with Balanced Diversity ●     The Assignment ●     Sources and Inputs ●     CEO’s State of Mind ●     Debate Time ●     Debrief Module10: GUIDING Principles ●     Intent and Context ●     References ●     Relevant Glossary Terms ●     ModuleLearning Objectives ●     Topics Covered in This Module ●     The Guiding Principles ●     Applying the Guiding Principles Module11: EXAM PREPARATION GUIDE  Learning Goals: ●     Understand the ITSM concepts that are important drivers of Continual Service Improvement (CSI) ●     Able to apply the ITSM guidance Principles in a real-world context ●     Able to apply the CSI approach to manage improvements in a given organizational context ●     Connect and align ITIL with other frameworks, good Practices, and methodologies, such as Lean, DevOps, Agile, and SIAM ●     Able to use metrics and measurements to enable continual improvement ●     Understand how to communicate effectively to enable CSI ●     Able to apply organizational change Management to support continual improvement  Course Agenda: Day 1 ●     Course Introduction ●     The Journey ●     Organizational Change Management (OCM) (Lecture) ●     The Desire ●     Communications (Lecture) Day 2 ●     The Roadmap ●     Metrics and Measurements (Lecture) ●     Check, Control, and Redirect Day 3 ●     Stay Tuned ●     Guiding Principles (Lecture) ●     Exam Preparation Guide  Who can Attend? This Course is of interest for ITSM professionals. Whether working in customer service or involved in running projects, everyone should be able to identify, initiate, and successfully complete service improvement initiatives either small or large:  ●     IT Management ●     IT Support Staff ●     IT Consultants ●     Business Managers ●     Business Process Owners ●     IT Developers ●     Service Providers ●     System Integrators

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Detroit Lions vs. Tampa Bay Buccaneers

Cash, Money Order, AMEX, MC, VISA, Personal Check (must be received 10 days prior to event). Will Call is located on the southwest corner of the stadium on the corner of Brush & Beacon Street outside Gate A. (This location may change depending on event. Please call 313-262-2000 with any questions) Ford Field Address: 2000 Brush St. Detroit, MI 48226 General Information: 313-262-2000 Ticket Information: 313-262-2002 Accessible Seating Ticket Information: 313-262-2167 Event Information: 313-262-2003 (press option 5) Detroit Lions Pro Shop: 313-262-2200 guestservices@detroitlions.com Monday - Friday: 10:00 AM - 6:00 PM Located at Gate G off St. Antoine 2000 Brush St. Suite 200 Detroit, MI 48226 Wheelchair accessible seating is available at the box office at 313-262-2167. Policy: One companion for each wheelchair patron allowed in wheelchair designated seating areas.

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