New York Yankees vs. Chicago White Sox
Please check yankees.com for updated information including a Yankee Stadium Ticket Office schedule.
read morePlease check yankees.com for updated information including a Yankee Stadium Ticket Office schedule.
read moreCash, American Express, Discover, Mastercard, Visa Location: The Blue Cross Blue Shield of North Carolina Ticket Center at DPAC Hours - Open 3 hours prior to each performance 919.680.2787 Monday to Friday: 10am to 5pm Saturdays: 10am to 2pm Show Days (including Sunday show days): Open starting 3 hours before show time. Memorial Day through Labor Day: Monday to Saturday: 10am to 2pm
read moreCash, American Express, Visa, MasterCard, Discover. ATM machines are located in Chase Square. Pick-up tickets anytime the day of the show during box office hours (see above). Customers must present the actual credit card used to place the order and a picture ID. MSG cannot accept third party or “drop offs” from individual patrons. General Info: (212) 465-MSG1 (6741) or (212) 247-4777 Knicks Information: 1(877) NYK-DUNK. Rangers Fan Line: (212) 465-4459. Liberty Hotline: (212) 564-WNBA (9622). Season Subscriptions: (212) 465-6073. Disabled Services: (212) 465-6034 Guest Relations: (212) 465 - 6225 Group Sales: (212) 465-6100 Lost and Found: (212) 465-6299 Monday - Saturday: 10:00am to 6:00pm **Tickets are not on-sale at the Box Office on the first day an event goes on-sale** The Box Office will be open at 10:00am daily or 90 minutes before the 1st performance of the day, whichever is earlier and will stay open until 8:00pm or 30 minutes after the last performance of the day begins, whichever is later. Sunday – Closed If an event takes place on Sunday, Box Office will open 90 minutes before the event start time and remain open 1 hour after event start time for Will Call and tickets sales for the evening's event only. MSG WHEELCHAIR AND TRANSFER SEATING POLICY: Wheelchair and Transfer seating is reserved exclusively for patrons with accessible needs and their companions. Accessible seating is intended for use by an individual with a mobility disability or other disability who requires the accessible features of accessible seating due to a disability, and that individual's companions. Madison Square Garden (MSG) reserves the right to investigate potential misuse of accessible seating and to take all appropriate action against individuals who fraudulently obtain tickets for accessible seating. While tickets for accessible seating legitimately purchased for the use of an individual with disability may be transferred to another individual under the same terms and conditions applicable to other tickets, in the event such ticket is transferred to a non-disabled individual, MSG reserves the right to transfer that individual to other available seating TO ORDER WHEELCHAIR AND TRANSFER SEATING: Tickets for people with accessible needs, subject to availability, may be purchased in several ways: 1) Call Ticketmaster at 866-858-0008 2) Call MSG's Disabled Services Department at (212)465-6115. 3) Visit Madison Square Garden's Box Office (see box office hours above) 4) Order Online with Ticketmaster (select your event from the list to the left) For additional information regarding accessibility at Madison Square Garden or to request any other accommodations, please call MSG's Disabled Services Department at (212) 465-6115 any weekday between 9:30am-4:30pm ET. Service Animals Pets are not permitted at Madison Square Garden. MSG has very specific policies related to service and emotional support animals. Please visit www.thegarden.com to obtain more information for admitting your animal. Assistive listening devices (ALDAs) are available upon request. Please visit the Guest Experience Office across from section 117 for assistance. There is no charge for this service, however some form of identification will be requested and returned to you, once the device is checked back in. Wheelchair Storage: For patrons who wish to transfer to a seat from their wheelchair, we will store your mobility device at the Guest Experience Office. You will receive a claim check for your device. Wheelchair Escorts to Seats: Patrons with mobility impairments who do not have access to a wheelchair may request a wheelchair to transport the individual to/from their seat, free of charge. Please be aware that our personnel cannot remain with you during the event, nor will they allow you to remain in or keep the wheelchair for the duration of the event. In the event a patron requires the use of a wheelchair for the duration of the event, we recommend bringing your own wheelchair or other mobility device. The escort pick-up area is located on the South (toward 31st) side of Chase Square at elevator alcove. Please allow for extra so that you may be accommodated prior to the event start. Simply ask a Guest Experience Representative or a MSG Security Guard for assistance. Elevators: Public elevators are available for use by guests with disabilities and service every seating level
read moreEsercitazioni pratiche: si Requisiti: aver frequentato un corso FULL D (BLSD + PBLSD) rivolto alla popolazione da non più di 2 anni Attestato: si, della durata di 2 anni
read moreJoin us at the Drive in Cinema to experience some of your favourite movies on the largest screen in the North West
read morePara iniciar a carreira na rede CENTURY 21 é realizado o Curso SER&ESTAR. A participação neste curso (formação inicial) é o primeiro contacto com o Sistema CENTURY 21, nomeadamente com os objetivos, visão, missão, valores, história, elementos e método da maior Rede Imobiliária do Mundo. Inscreva-se no SER & ESTAR em E-LEARNING e aprenda de forma mais flexível e interativa o Sistema CENTURY 21, nomeadamente o posicionamento da Marca como fator de diferenciação no mercado e a importância da Cultura Empresarial e dos procedimentos na construção do sucesso comercial na esfera imobiliária. Destinatários: Toda a Rede CENTURY 21 Modalidade: E-learning Preço: Gratuito Procedimentos e informações: Preencha a ficha de inscrição A Coordenação da Agência recebe e partilha consigo o utilizador e respetiva password para o acesso à Plataforma (enviado pela plataforma à 3ªf e 5ªf); Após a receção do utilizador e respetiva password pela Coordenação, o formando tem 7 dias para frequentar o Curso; Quando aceder aos conteúdos do Curso SER & ESTAR CENTURY 21 encontrará uma formação interativa que irá possibilitar o acesso a informação, realização de exercícios práticos, visualização de vídeos, consulta de conceitos no Glossário e de documentos na Biblioteca e ainda o acesso a botões “Saber +”; Após concluir o ponto anterior, é solicitado que realize um teste de conhecimentos, sendo que tem três tentativas para o realizar. Para efeitos de avaliação e certificação conta a nota mais alta, sendo que para obter sucesso é necessário obter uma classificação igual ou superior a 50%; A frequência e a conclusão do Curso SER & ESTAR CENTURY 21 com sucesso é obrigatória para obter o seu e-mail gratuito century21.pt e ter acesso ao CRM 21Online.
read moreAll major credit cards Visa, MasterCard, Discover and American Express – are accepted at the box office. SNHU Arena is a cashless venue – cash is not accepted as payment at the venue box office or concession stands. No checks of any kind are accepted. Will call tickets may be picked up day of show only. No advance pickup of tickets designated as will call delivery will be allowed. Customer must present the credit card used to purchase, a valid matching photo ID, and the Ticketmaster order number in order to claim the tickets. For general venue information, email info5@snhuarena.com or call (603) 644-5000. For group sales inquiries, email info5@snhuarena.com with the event you are interested in and your message will be directed to the appropriate sales team. The box office is open day-of-event only for all ticketed events. The box office will open a minimum of 90 minutes prior to the posted event start time. Please check the venue website or social media pages for specific dates and times. The box office is not open for walk-up advance sales on non-event days. This is an accessible venue, accessible seating is available for purchase via Ticketmaster. To view current available inventory, please visit the Ticketmaster.com purchase page for your desired event.
read moreAccepts: cash, Visa, Mastercard, Discover, American Express Located at main box office on Centennial Olympic Park Drive. Available for pickup beginning 1 1/2 hours prior to event. Closing time will vary by event. PLEASE BRING A PICTURE ID, THE ACTUAL CREDIT CARD USED TO PURCHASE THE TICKETS, AND YOUR ORDER NUMBER. 404-878-3000 - State Farm Arena Box Office 1-866-715-1500 - Atlanta Hawks The Box Office is open on event days and for the first day of all on-sales. (Hours will vary based upon the events and time of on-sales). Accessible seating is available in throughout the arena in various price categories. Seating for the sight/hearing impaired available in the lower level. All accessible seating is subject to availability. All levels of the Arena are accessible by elevator and escalator.
read moreCourse Description: Help desk professionals and support center analysts provide frontline support and act as the primary contact for customers. It is important that these service desk professionals provide the highest quality customer care with every interaction. HDI Support Center Analyst (HDI-SCA) training focuses on help desk strategies for effective customer service, emphasizing problem-solving and trouble-shooting skills, call-handling procedures, incident Management, communication skills, and an introduction to ITIL® Processes. Course Topics: Module 1 : The Evolution of the Support Center ● The Evolution of the Support Center ● The Role of the Support Analyst ● The Support Center’s Role in the Business Module 2 : Strategic Framework ● Strategic Perspective ● Service Level Agreement ● Standard Operating Procedures ● Business Alignment Module 3 : Service Delivery Methods and Technology ● Service Delivery Methods ● Telephony Systems ● Service Management Systems Module 4 : Support Center Processes and Operations ● Best Practices for IT Service Management ● ITIL Service Support ● Security Management ● Knowledge Management ● Quality Assurance Module 5 : Call Handling Procedures ● Total Contact Ownership ● Procedures for Call Handling ● Service Management Systems Module 6 : Communication Skills ● Communication Process ● Cultural Sensitivity ● Vocal Elements ● Active Listening ● Incident Documentation ● Writing Skills Module 7 : Problem-Solving and Troubleshooting Skills ● Problem-Solving and Types of Thinking ● Questioning Skills ● Solve Incidents with IMPACT ● Additional Customer Service Skills ● Root Cause Analysis Module 8 : Maximizing Effectiveness ● Your Customer’s Psychological Needs ● Handling Conflict ● Handling Difficult Customer Behaviors ● Stress Management ● The Power of a Service Attitude ● Managing Your Time ● Managing Your Career Learning Goals: ● The Process of incident Management, from detection and recording to closure. ● Critical thinking skills to resolve incidents quickly and consistently. ● The importance of total contact ownership. ● An awareness of the core help desk Processes and Best Practices used in service and support centers. ● Valuable active listening skills and effective communication strategies. ● Proven techniques for improving customer interactions. ● Effective support center strategies for managing difficult customers. Course Agenda: Day 1 Module 1 : The Evolution of the Support Center ● The Evolution of the Support Center ● The Role of the Support Analyst ● The Support Center’s Role in the Business Module 2 : Strategic Framework ● Strategic Perspective ● Service Level Agreement ● Standard Operating Procedures ● Business Alignment Module 3 : Service Delivery Methods and Technology ● Service Delivery Methods ● Telephony Systems ● Service Management Systems Module 4 : Support Center Processes ● and Operations ● Best Practices for IT Service Management ● ITIL Service Support ● Security Management ● Knowledge Management ● Quality Assurance Day 2 Module 5 : Call Handling Procedures ● Total Contact Ownership ● Procedures for Call Handling ● Service Management Systems Module 6 : Communication Skills ● Communication Process ● Cultural Sensitivity ● Vocal Elements ● Active Listening ● Incident Documentation ● Writing Skills Module 7 : Problem-Solving and Troubleshooting Skills ● Problem-Solving and Types of Thinking ● Questioning Skills ● Solve Incidents with IMPACT ● Additional Customer Service Skills ● Root Cause Analysis Module 8 : Maximizing Effectiveness ● Your Customer’s Psychological Needs ● Handling Conflict ● Handling Difficult Customer Behaviors ● Stress Management ● The Power of a Service Attitude ● Managing Your Time ● Managing Your Career Who can Attend? ● Frontline technical support staff who need to learn the critical steps required to effectively manage and prioritize incidents and reduce escalations, and who need to master the essential customer service skills required to manage difficult customers and improve overall customer satisfaction. ● Individuals who are preparing for the HDI Support Center Analyst certification exam.
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