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ITIL4 Foundation training with Exam

About the Course The ITIL® 4 Foundation Certificate course provides comprehensive first-level training for anyone involved in provision, support, or delivery of IT-enabled services in a modern digital organization. The ITIL 4 Foundation course teaches the fundamentals of the very latest version of the most widely adopted guidance on IT service management (ITSM) in the world. ITIL 4 Foundation introduces delegates to the Service Value System (SVS) which describes how all the components and activities of the organization work together as a system to enable value creation. The ITIL SVS supports many work approaches, such as Agile, DevOps and Lean as well as traditional process and project management, with a flexible value-oriented operating model.   What  will you Learn?   At the end of this course, attendees will have an understanding of the following: Key concepts in the ITIL 4 framework that build upon Lean, Agile, DevOps, and other practices, and how these enable business value to be co-created The seven guiding principles of ITIL 4 ITIL service value system The four dimensions of service management The ITIL practices, with a focus on 18 of these, of which 7 will be covered in detail   Course Delivery Options:  Classroom based Training or Live Virutal Training Target Audience This course is aimed at all levels of IT professionals, customers, and users involved in the provision or receipt of IT Services in any organisation. Course Materials:  Accredited Study guides, sample questions Course Duration Two or three days Course Agenda in Detail Key Concepts of Service Management Service Utility Warranty Customer User Service management Sponsor Key Concepts of Value Creation Cost Value Organization Outcome Output Risk Utility and Warranty Key Concepts of Service Relationships Service offering Service relationship management Service provision Service consumption Seven Guiding Principles Focus on Value Start Where You Are Progress Iteratively with Feedback Collaborate and Promote Visibility Think and Work Holistically Keep it Simple and Practical Optimize and Automate Four Dimensions of Service Management Organizations and People Information and Technology  Partners and Suppliers Value Streams and Processes Components of the ITIL Service Value System Plan Improve Engage Design & Transition Obtain/Build Deliver and Support ITIL Practices General Management Practices Service Management Practices Technical Management Practices How Key ITIL Practices Fit within the Service Value Chain Continual Improvement Change Control Incident Management  Problem Management Service Request Management Service Desk Service Level Management 

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Shared Inquiry Essentials - Great Books Foundation

#cdltSharedInquiry2020 The Great Books Foundation is a renowned leader in inquiry-based education. Join us for a dynamic exploration in how effective questioning brings complex texts alive across the curriculum, increasing students’ interest, involvement, and learning. This course teaches participants how to use our Shared Inquiry™ method of learning to help develop students’ reading comprehension, increase critical thinking skills, facilitate thoughtful discussions about texts, and build writing skills based on the fiction and nonfiction selections students have read. This professional development workshop provides: Hands-on, interactive learning. Practical skills you can put to use right away. Experienced trainers who model the Shared Inquiry method. Step-by-step instructions to implement Great Books programs. This course features 10 hours of live instruction over two consecutive days. Attendance is required for both days of the course. When you complete the course, you will be ready to begin using inquiry-based learning in your classroom! WORKSHOP GOALS Strong inquiry-based instruction has been proven to engage all students at higher levels of reading and thinking. Shared Inquiry enhances all the basic language arts skills—reading comprehension, critical thinking, writing, speaking, and listening—and enables students to learn more across the curriculum. In this course, you will learn about the Great Books Foundation’s Shared Inquiry method of reading and discussion, which is designed to help readers of all ages: Read with greater comprehension. Think critically about substantive ideas. Share thoughts and opinions effectively. Find meaning in outstanding literature. In this course, participants will: Learn questioning strategies to lead productive, text-based discussions that are lively and focused. Help build students’ reading, critical thinking, writing, and oral communication skills. Learn criteria for identifying texts that yield the richest experience when used with the Shared Inquiry method. Practice writing interpretive questions and using follow-up questions to involve students of all ages and proficiency levels. Learn strategies that challenge students to go further with their ideas and opinions. Move from a prescriptive, instructional approach to an inquiry-based, collaborative approach. LEARNING OUTCOMES By the end of the course, educators learn: The distinguishing features of Shared Inquiry. The importance of selecting complex texts. The Shared Inquiry sequence of activities. What types of questions support each Shared Inquiry objective. Close reading activities. How to lead a student-driven Shared Inquiry discussion. How to assess student performance. How to integrate Shared Inquiry into their curriculum. See how you can earn continuing education credit when you complete the course.

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Frozen (NY)

Cash, Visa, MC, Discover, American Express Available at Box Office during regular hours. Holiday Box Office Hours: Christmas Eve (12/24/19) - 10:00am-2:00pm Christmas Day (12/25/19) - CLOSED New Year's Eve (12/31/19) - CLOSED New Year's Day (1/1/20) - 12:00pm-7:00pm Box office hours: Monday - Saturday 10:00am-8:00pm Sunday 11:00am - 7:00pm THE BOX OFFICE WILL BE OPEN FOR SALES IN PERSON ONLY. There are no steps into the theatre from the sidewalk. Please be advised that where there are steps within the theatre we are unable to provide assistance. Orchestra: Seating is accessible to the Orchestra without steps, but there are 1-2 steps up to access rows Q-T in the Center and Right Orchestra. Wheelchair seating is in the Orchestra only. Mezzanine: On the 2nd Level: up 29 steps from the Orchestra. There is no elevator to the Mezzanine. Entrance is behind row F. There are approximately 2 steps up/down per row. There are handrails along both sides of every aisle in the mezzanine. Balcony: On the 3rd level: up 76 steps from the Orchestra. There is no elevator to the Balcony. There are approximately 2 steps up/down per row. There are handrails along both sides of every aisle in the Balcony.

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Hamilton (Touring)

The Box Office accepts Visa, Mastercard, Discover, and cash. Will Call tickets can be picked up 90 minutes prior to the event at the street level lobby. Customers must present the actual credit card, a picture ID and the confirmation number. (501) 244-8800 Celebrity Attractions Box Office hours 426 W Markham (Broadway & Markham) Monday – Friday 9:30 to 5:30 Walk-up sales Monday – Friday 9:30 – 4:30 Phones This is an accessible venue.

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Tampa Bay Lightning vs. Boston Bruins

Visa, MasterCard, American Express, Discover (813) 301-2500 Amalie Arena Ticket Office (813) 301-6700 Accessible Seating Line (813) 301-6600 Tampa Bay Lightning Day of Event: 3 hours prior to the ticketed time. Hours may vary based on event. Please call (813) 301-2500 for specifics.. This is an accessible venue. For additional information, please visit www.amaliearena.com/arena-info/accessibility.

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Harry Potter and the Cursed Child - Parts 1 & 2 Sat 14:00 & 19:30

Tickets left at the box office for collection may be picked up on the day, during the hour before the performance starts. Please take the credit card used to make the booking and the Ticketmaster booking reference number as proof of purchase. Ticketmaster UK: 0870 154 40 40, International: 00 44 161 385 3500 Monday - Saturday 10:00 - 18:00 and occasionally on Sunday. Infra red hearing system with no deposit required. For special needs seating please call 0844 412 4648. Disabled toilet situated in the rear Stalls with ground level access There is no limit to the amount of Guide Dogs (within reason of course)

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