Sales Training Course
A company's sales force is the frontline for revenue generation and growth, so it's imperative that your sales team is effective, efficient and has the ability to find and close sales opportunities, no matter what industry you're in. The PD Training Sales Training course provides you, or your team, with the skills to increase their sales by asking better questions, gaining loyal repeat customers, understanding common body language, overcoming common sales objections, finding referral opportunities and growing the business with professionalism and enthusiasm and more. This dynamic training course is available now throughout Australia including Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth. Please click on the Public Class tab below to view our Sales Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location. Learning Outcomes After completing this course participants will have learned to: Understand the reasons people buy Understand the sales cycle and the skills required for each stage Know how to generate leads, qualify them and convert them into sales Know how to build rapport and transition out of it Use the right questions to discover needs Know how to earn trust through listening Understand the four Ps of presenting solutions – prioritise, personalise, prepare, practise Know how to respond to and overcome objections Recognise when to close the sale and apply different techniques to do so Know how to plan to follow up activities Know how to ask for referrals Course Outline Sales Training Course - Lesson 1Where You Fit in the Sales Cycle Why People Buy The Sales Cycle Your Sales Profile Reflection Sales Training Course - Lesson 2Prospecting Turning Leads into Sales BANT - Qualifying Leads Keys to Successful Prospecting Your Prospecting Success Reflection Sales Training Course - Lesson 3Building Rapport The Rapport Transition Establishing Personal Rapport Your Ability to Build Rapport Reflection Sales Training Course - Lesson 4Discovering Needs Asking the Right Questions Earning Trust Through Listening Your Ability to Discover Needs Reflection Sales Training Course - Lesson 5Presenting Solutions The Four P's of Preparation Leveraging Your Solution Your Ability to Present Reflection Sales Training Course - Lesson 6Overcoming Objections Does Objection = Rejection? Types of Objections 4 Steps to Responding to Objections Your Ability to Handle Objections Reflection Sales Training Course - Lesson 7Closing the Sale Knowing When to Close Types of Closes Examples of asking for the sale Your Ability to Close the Sale Reflection Sales Training Course - Lesson 8Servicing the Client Acquisition vs Retention Asking for and Working with Referrals Your Ability to Service the Client Reflection Sales Training Course - Lesson 9Reflections Create an Action Plan Accountability = Action
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