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Course Description:
Recently tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers” job descriptions. The sharing and diffusion of these tasks throughout the organization has had an impact particularly on those that are not equipped with the skills or knowledge to deal with these issues.
The Human Resource Management workshop will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. This workshop will provide your participants those skills and assist them with certain Human Resource situations.
Course Outline:
Module One: A History of Human Resources
● A Brief History
● What is Human Resources Today?
Module Two: The Interview Process
● The General Format
● Types of Questions
● Do”s and Don”ts
Module Three: Employee Orientation
● The Orientation Process
● The Role of Management and the Role of Human Resources
● Tips and Tricks
Module Four: Following Up with New Employees
● Daily Checklist for the First Week
● Following Up at the End of the Week
● Weeks and Months Later
Module Five: Workplace Safety
● Understanding Your Role and Responsibilities
● Understanding Local Rules
● Understanding Industry-Specific Rules
Module Six: Dealing with Harassment And Discrimination
● Defining Harassment
● Types of Workplace Discrimination
● A Manager”s Responsibility
● An Employer”s Responsibility
Module Seven: Workplace Violence
● Defining Violence
● A Manager”s Responsibility
● An Employer”s Responsibility
Module Eight: Managing Employee Performance
● Choosing the Time and Place For Feedback
● Types of Employee Appraisals
● Using the Feedback Sandwich
● Encouraging Growth and Development
Module Nine: Disciplining Employees
● Understanding Your Role
● Understanding Your Choices
● Having the Meeting
● Following Up
Module Ten: Terminating Employees
● Documenting Events
● Preparing for the Decision
● Making the Decision
● Communicating the Decision
Module Eleven: Wrapping Up
● Words from the Wise
● Review of Parking Lot
● Lessons Learned
● Completion of Action Plans and Evaluations
Learning Objectives:
● Understand HR’s role as a vital contributor to your organisation’s success.
● Discover strategies to attract and retain top talent.
● Examine best practices for managing performance and creating compensation, training and benefit systems that drive bottom-line results.
● Identify and deal with potentially explosive issues with an eye to both legal requirements and the needs of your business.
● Analyse HR issues and develop action plans you can implement in your organization
● See how HR and non-HR functions in every organization can create an effective, complementary work environment.
Certification
Once after the training you receive course completion certificate from Mangates
Who Can Attend?
Anybody who is interested in learning Human Resource Management Skills
Cash, American Express, Mastercard, & Visa.
Will Call is located at the Box Office.
Box Office Telephone: 323-468-1770
The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED
There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.
VISA, Mastercard, American Express, Cash
Will Call can be picked up at Gay Stree Box Office day of event 1 hour prior to performance.
865-684-1200
Monday-Friday 10:00am-5:00pm and Saturday 10:00am-2:00pm Day of event - 1 hour prior to the start of performance
Venue has ADA seating in various locations. Please call venue BOX office for these. Venue has Elevators, and ADA Facilities, ADA Parking, ADA ramps and Entrance. For more info call 865-684-1200.
Box office accepts all major credit cards
Will Call is open during regular Box Office Hours and 2 hours prior to curtain.
(480) 965-3434 - Gammage information and Charge By Phone (480) 965-6678 - Gammage Group Services
Box Office is open 10am-6pm Monday - Friday and event days. The Box Office will be closed on Fridays, during the summer months.
Venue is accessible to all patrons. Seats in accessible section are limited to one companion seat. THERE IS NO ACCESSIBLE SEATING AVAILABLE IN BALCONY OR TIER SECTIONS. PATRON MUST USE STAIRS TO GAIN ACCESS TO BALCONY OR TIER SEATING.
Cash, Visa, MasterCard, American Express, Discover. Checks are NOT accepted.
(956) 843-6688
Box Office Location: The box office is located ON THE FRONT OF THE State Farm Arena facing 10th Street. Box Office Phone Number: (956) 843-6688 Box Office Hours: Monday – Friday, 8:30am – 5:30pm Saturday - Open at 12 noon ONLY if an event is scheduled Sunday – Open at 12 noon ONLY if an event is scheduled Open 10:00 am for Saturday show on-sales
Accessible seating is available at State Farm Arena. For additional information regarding the availability of accessible seating please call the Dodge Arena Box Office at (956) 843-6688.
Cash
Located in front of venue Open one hour prior to event Please bring picture I.D., the actual credit card used to purchase the tickets, and order number.
205-620-6448
Open one hour prior to event
This venue is accessible.
The Box Office accepts Visa, Mastercard, American Express, Discover, and cash.
Will Call tickets purchased through Ticketmaster.com and LiveNation.com are available for pick-up during normal box office hours, both in advance and on the day of the show. BAND TICKETS / FAN CLUB TICKETS: These tickets are not available for pickup prior to the actual date of each event! Please be sure to bring your order confirmation number when picking up your tickets at the box office. You must present a photo ID which matches the Will Call name on your order to receive your tickets. TICKETS MAY NOT BE DROPPED OFF OR LEFT FOR OTHER GUESTS.
Box Office: (708) 614-1616 Season Tickets: (866) 847-8499
For the safety of our employees and guests, the box office will be closed until further notice. Please keep checking back here for updates as to when we re-open. We appreciate your understanding.
Hollywood Casino Amphitheatre is fully accessible for guests who need special seating arrangements. Accessible seating may be purchased through Ticketmaster any time after the show goes on sale (subject to availability.) Please inform the representative that you require accessible seating at time of purchase.
Certificación en el método LEGO® SERIOUS PLAY®para la facilitación en Equipos y Grupos
Precios indicados en dólares canadienses.
Precio reducido: 2.850 CAD ≈ 1.950 EUR
Precio normal: 3.150 CAD ≈ 2.155 EUR
Requisitos previos: Inscripción abierta
Este programa de certificación ha sido aprobado por la Global Federation of LSP Master Trainers.
LEGO® SERIOUS PLAY® es un método facilitado e internacionalmente reconocido que provoca el compromiso de los participantes en forma de generación de ideas orientadas a la mejora de la organización. El método está basado en extensas investigaciones y estudios, y habilita a los equipos a enfrentar y gestionar situaciones complejas de una forma divertida y responsable al mismo tiempo.
¿A quien va dirigido?
Facilitadores
Formadores
Educadores, investigadores, profesores universitarios
Profesionales de Recursos Humanos
Responsables de proyectos
Formadores en Agile
Consultores
Profesionales de branding
Estrategas
Diseñadores
Gestores del cambio
Coaches
Todos estos perfiles pueden aplicar esta metodología e implementar poderosos procesos a sus actuales competencias.
Adicionalmente, si trabajas en el campo de la investigación, las tecnologías de la información, eres coach ejecutivo, de equipos o coach de vida, o tienes responsabilidades de liderazgo en tu organización, esta metodología te ofrece enormes beneficios y se convierte en un perfecto complemento a tus técnicas y herramientas actuales.
Resumen del Programa
Día uno: Programa fundamental
Aprenderás los conocimientos básicos de la metodología. Esta formación te introducirá en la herramienta LEGO® SERIOUS PLAY®. Sabrás como utilizar las diferentes herramientas incluyendo la teoría del flujo, el uso de normas para la configuración del campo de juego, etiqueta, trampas a evitar, y todo a lo largo de multitud de aplicaciones en diferentes escenarios que posibilitarán la conexión mano-cerebro. La teoría se funde con la práctica.
Día dos: Equipos y Grupos
El segundo día mueve a los participantes hacia dentro y hacia fuera del proceso a la vez que se explora la identidad individual y se interioriza la idea sobre cómo esta herramienta se puede personalizar para todo tipo de talleres o procesos, incluidos los talleres en equipo.
Día tres: Paisaje y Desarrollo de Sistemas para Equipos y Grupos
El tercer día del programa te permitirá entender cómo utilizar LEGO® SERIOUS PLAY® con kits de identidad y paisaje para la recreación de modelos 3D que ilustren entornos complejos en los que elementos como equipos y proyectos, así como otros sistemas asociados, interactúan conformando entornos sobre los que “jugar” en tiempo real.
Tu programa incluye:
Manual y kit de piezas para comenzar a diseñar y desarrollar talleres ¡ya!.
Certificación formativa acreditada por un Strategic Play® Master Trainer en metodologías y materiales LEGO® SERIOUS PLAY®.
Opción de ser incluido y registrado en la lista mundial de facilitadores certificados LSP.
Almuerzos y snacks/coffee breaks en sala o próximos para aprovechar mejor tu tiempo.
Estrategia de comunicación sobre ideas y herramientas para que puedas desarrollar tu práctica e iniciar tus talleres. Orientación profesional para poder comenzar a incursionar en el mercado como facilitador con las máximas garantías.
Info:
E-mail: arturo@lspeurope.com
Teléfono/Whatsapp: +(34) 636 012 333
Our group is named "Best in Class" at Procter and Gamble.