Tickets left at the box office for collection may be picked up on the day, during the hour before the performance starts. Please take the credit card used to make the booking and the Ticketmaster booking reference number as proof of purchase.
Ticketmaster UK: 0870 154 40 40, International: 00 44 161 385 3500
Monday - Saturday 10:00 - 18:00 and occasionally on Sunday.
Infra red hearing system with no deposit required. For special needs seating please call 0844 412 4648. Disabled toilet situated in the rear Stalls with ground level access There is no limit to the amount of Guide Dogs (within reason of course)
Tickets left at the box office for collection may be picked up on the day, during the hour before the performance starts. Please take the credit card used to make the booking and the Ticketmaster booking reference number as proof of purchase.
Ticketmaster UK: 0870 154 40 40, International: 00 44 161 385 3500
Monday - Saturday 10:00 - 18:00 and occasionally on Sunday.
Infra red hearing system with no deposit required. For special needs seating please call 0844 412 4648. Disabled toilet situated in the rear Stalls with ground level access There is no limit to the amount of Guide Dogs (within reason of course)
Kia Forum is a cashless venue. ONLY credit & debit cards are accepted for payment
Location: Box Office Will Call is only open on days of events. Will Call opens two (2) hours prior to the start of the show and closes (1) hour after the start of the show. Will Call tickets can be picked up on the night of the event only. Customers must have the actual credit card used to place the order, photo ID and their confirmation number. Tickets may not be dropped off or left for other guests.
Box office Hours: The Kia Forum Box Office is located on the West side (Prairie Avenue side) of the venue. Box Office hours: Open Friday, noon to 6pm and all event days at noon.
Wheelchair and Disabled Seating Policy: Wheelchair and Transfer seating is reserved exclusively for patrons with accessible needs and their companions. Accessible seating is intended for use by an individual with a mobility disability or other disability who requires the accessible features of accessible seating due to a disability, and that individual's companions. Kia Forum reserves the right to investigate potential misuse of accessible seating and to take all appropriate action against individuals who fraudulently obtain tickets for accessible seating. In the event such ticket is transferred to a non-disabled individual, Kia Forum reserves the right to deny entry to the wheelchair seating area or transfer that individual to other available seating. Wheelchair and Disabled Seating Tickets for people with accessible needs, subject to availability, may be purchased in several ways: 1) Order Online with Ticketmaster 2) Visit Kia Forum Box Office (Box Office hours: Tuesday, Wednesday, Thursday 11am to 7pm + Open @ Noon on all event days) 3) Call Kia Forum Guest Relations at 310-862-6200. For additional information regarding accessibility at Kia Forum or to request an interpreted performance or any other accommodations, please call Kia Forum Guest Relations Department Monday to Friday, 11am to 7pm. Accessible Restrooms, Disabled and family restrooms are located on the concourse across from sections 209-210 and 227-228. On the floor, disabled restrooms are located in the hallways adjacent to the North Hospitality. While disabled guests are provided preference at disabled restrooms, any guest may use these restrooms if they require that type of accommodation. Kia Forum can provide wheelchair escorts for individuals who have limited mobility to transport from a guest services location to their seating areas. Upon arrival at Kia Forum, please ask Guest Services for assistance. Please be aware Kia Forum escort staff are unable to remain with guests for the performance, provide restroom or concessions assistance, nor are they permitted to escort guests into the parking lots, city streets, or surrounding area. If you require a wheelchair for the duration of the show, you must bring your own wheelchair to the venue. Wheelchair Storage Guests who wish to transfer to a fixed seat from their wheelchair or mobility device, can check their device at any Guest Services location. Claim checks will be issued and guests may pick up their wheelchair until 30 minutes after conclusion of the show.
Cash, American Express, Mastercard, & Visa.
Will Call is located at the Box Office.
Box Office Telephone: 323-468-1770
The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED
There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.
Cash, American Express, Mastercard, & Visa.
Will Call is located at the Box Office.
Box Office Telephone: 323-468-1770
The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED
There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.
Visa – Mastercard – American Express – Discover – Cash
Will call is not available for all events. Mobile tickets should be forwarded to guests. When available, will call is located at the Box Office windows in the KeyBank Center pavilion.
1-888-467-2273
Monday through Friday 9:00AM-5:00PM Saturday 10:00AM - 2:00PM (October - March) Monday through Saturday Event days 9:00AM through the end of the event Sunday EVENT DAYS ONLY 10:00AM through the end of the event
Available through Ticketmaster and Box Office, subject to availability.
Mastercard, Visa, American Express, cash
Will Call will open at the Main Box Office, located at the intersection of Park Blvd and Imperial Ave three hours prior to show time. No outside will call will be accepted. Customers should bring their confirmation number with a photo I.D. and the credit card used to make the purchase to claim tickets.
Tickets for the concert are not available for purchase in person at the Petco Park Box Office prior to the show date. On the day of the show, tickets will be available at the Petco Park Box Office, should any remain. Tickets for Metallica can be purchased online or over the phone by calling 866-448-7849 anytime or you can speak to a customer service agent by calling Ticketmaster at 800-745-3000 Monday – Saturday: 9am – 6pm and Sunday: 12pm – 6pm Pacific Time.
WHEELCHAIR ACCESS: Entire venue is accessible. There are wheelchair and companion seats, armless aisle and transfer seats, please specify your request in your email if you purchase via online. PARKING: Public pay lots with accessible parking CANINE COMPANIONS ACCOMODATED: Yes
Box office accepts all major credit cards
Will Call is open during regular Box Office Hours and 2 hours prior to curtain.
(480) 965-3434 - Gammage information and Charge By Phone (480) 965-6678 - Gammage Group Services
Box Office is open 10am-6pm Monday - Friday and event days. The Box Office will be closed on Fridays, during the summer months.
Venue is accessible to all patrons. Seats in accessible section are limited to one companion seat. THERE IS NO ACCESSIBLE SEATING AVAILABLE IN BALCONY OR TIER SECTIONS. PATRON MUST USE STAIRS TO GAIN ACCESS TO BALCONY OR TIER SEATING.