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Master di Certificazione: Facilitare nelle Organizzazioni

Come sviluppare competenze e metodologie per innovare, generare consenso e “senso” condiviso, rispetto ad obiettivi e progetti specifici e altamente sfidanti? Il Master in Facilitazione, unico in Italia nella prospettiva organizzativa ed aziendale, permette di apprendere e sperimentare alcune delle metodiche più utilizzate in ambito internazionale e quindi di andare oltre le skill e le competenze di formatore, superandone il paradigma.Con la facilitazione il focus, infatti, si sposta sui processi che vengono messi al centro, guidati in modo nuovo, generativo e altamente partecipativo. Il ruolo del facilitatore diventa quindi quello di “wave rider”, di leader indiretto, di regista delle dinamiche di apprendimento, delle dinamiche relazionali ed emozionali, alla guida di team e gruppi destinati ad alte prestazioni.   Obiettivo operativo Il Master si prefigge l’obiettivo di trasferire le metodologie facilitative più efficaci, tra cui Group Facilitation Methods, World Cafè, Pro Action Cafè, Problem Solving Creativo, Mappe Mantali, Teoria U, Open Space, Appreciative Inquiry. Tutti i moduli del percorso sono strutturati al fine di far apprendere e sperimentare questi strumenti e di acquisire le competenze richieste al facilitatore dall’IAF ( International Association of Facilitators). Il percorso è stato valutato da una commissione IAF ed è ancora in fase di revisione e di nuova rivalutazione. La struttura concettuale del Master pone anche l’accento sulla Facilitazione intesa anche come aspetto fondamentale dell’Intelligenza Emotiva del leader, il cui compito è sempre più quello di focalizzarsi sull’utilizzo efficace del potenziale, delle competenze e delle capacità generative di team e gruppi di progetto. I docenti sono facilitatori certificati ed associati IAF ed esperti certificati in diversi strumenti e tecniche di facilitazione. Il percorso prepara anche a sostenere l’esame di certificazione internazionale secondo gli standard IAF. Programma: Modulo 1: tre giornate (due giornate di facilitazione didattica ed una giornata di project work e facilitazione tra i partecipanti) Le competenze del facilitatore: dalla teoria alla pratica L’arte dell’invito e della facilitazione Principi di progettazione partecipata Il ruolo del facilitatore Chi è il facilitatore e come lo disegnamo Le competenze di facilitazione secondo gli standard IAF: Le 6 competenze chiave del facilitatore applicate nel processo La gestione dei gruppi difficili L’ascolto attivo ed il processo di facilitazione L’approccio visuale alla facilitazione La gestione delle riunioni in termini di facilitazione Costruzione di un processo di brainstorming facilitato Introduzione e pratica al Group Facilitation Methods (GFM) e alla Tecnologia della Partecipazione (ToP) Conversazione focalizzata (Focused Conversation): guidare e stimolare il gruppo verso il consenso e gli obiettivi desiderati Tecnologia della Partecipazione (ToP) e metodo del consenso Introduzione all’ Action Planning —– Modulo 2: tre giornate (due giornate di facilitazione didattica ed una giornata di project work e facilitazione tra i partecipanti) Facilitare le competenze grafiche integrandole al lavoro di gruppo e sullo spazio Imparare a disegnare Favorire un agenda facilitata Graphic recording e Visual Thinking e introduzione al Visual Management Creazione e supporti grafici di un ambiente partecipativo Le riunioni visuali WorldCafè, strategie e modalità operative Pro Action Cafè Il “Circle” e l”art of hosting” come metodologia e pratica facilitativa I PassaParola esperienziali e la mediazione all’interno dell’aula Disegnare lo spazio e facilitare l’ambiente Tecniche e modalità di dare “valore” alle conversazioni di gruppo I principi operativi di un Open Space Vivere l’Open Space Facilitare la reportistica —– Modulo 3: tre giornate (due giornate di facilitazione didattica ed una giornata di project work e laboratorio individuale):  Evocare la creatività del gruppo e la facilitazione dei gruppi allargati  Un modello cognitivo per la Creatività Associazioni e Connessioni – pensiero Lineare, Laterale Brainstorming Favorire il pensiero generativo – produrre idee Strumenti di Facilitazione e di Visual Thinking Stimolazione e ri-focalizzazione e Scamper Le Mappe Mentali – Metafore del Pensiero Radiante Le basi del Mind Mapping Metodi, leggi, ostacoli e modi per superarli Praticare e facilitare il Mind Mapping Facilitare le Mappe Mentali Immagini per semplificare e rappresentare concetti complessi Visual Management – approcci e standard visuali —– Modulo 4: 3 giornate (due giornate di facilitazione didattica ed una giornata di project work e laboratorio individuale) Facilitare i Team lo sviluppo delle competenze per i progetti e l’innovazione Facilitare l’Innovazione: Approcci Visuali: Il Business Model Canvas® Cos’è un Modello di Business Descrivere, comprendere e innovare: Mappa dell’Empatia I Canvas Business Model & Value Proposition Design Applicabilità ed estensioni Oltre le due dimensioni: un approccio Costruzionista Costruire nel mondo e nella mente Pensare con le mani La facilitazione con i mattoncini LEGO®: LEGO® SERIOUS PLAY® —– Modulo 5: tre giornate (due giornate di facilitazione didattica ed una giornata di project work e laboratorio individuale)   Facilitare i processi di cambiamento: Teoria U e Design thinking La Theory U per rispondere al cambiamento e all’innovazione Punti ciechi e capacità di leadership Le tecniche di facilitazione all’interno della Theory U Il modello della Theory e l’utilizzo per il processo di facilitazione Prototipare attraverso la Theory U: passi operativi per un processo di cambiamento personale ed organizzativo Tecnihe operative passo passo Il Design thinking Il Design thinking e la Teoria U Creare prototipi Caso di studio Applicazioni pratiche —– Modulo 6: tre giornate (due giornate di facilitazione didattica ed una giornata di project work e laboratorio individuale) Facilitare i processi di cambiamento: Facilitare la leadership e la Pianificazione strategica  Host/Servant Leadership – approcci concreti di leadership per la gestione ed il cambiamento Il ruolo del facilitatore come Host Dove siamo in questomomento Appreciative Inquiry e cambiamento strategico Appreciative Inquiry come modello di processo ed organizzativo Esempi nei gruppi di lavoro Il processo di apprezzamento Appreciative Inquiry e Theory U: strumenti operativi La pianificazione strategia attraverso la facilitazione Pianificazione Strategica Partecipata (PSP) La focalizzazione sulla Visione e la Risoluzione delle contraddizione Il ToP all’interno del processo trasformativo Agilità e processi di facilitazione Valutazione finale: Facilitazione in aula di un tema/situazione che verrà assegnato/a dal secondo modulo (con presentazione di una serie di elaborati che seguiranno le linee guida necessarie alla certificazione IAF) Valutazione individuale e di gruppo Sono previste esercitazioni individuali e di gruppo Daremo un attestato di frequenza a chi partecipa almeno al 70% del percorso e fa la prova pratica finale conclusiva. Inoltre verrà restituito un feedback sull’andamento delle singole persone durante l’intero percorso. Per maggiori informazioni visita http://www.e-consultant.it/master_facilitazione/

1-Day Google Design Sprint Bootcamp

It seems like you don't know where to start... Did you read the book but 0 practice? You want real hands-on experience running a design sprint?We have put together a 1-day totally hands-on course, where you'll learn the tools you need to define a challenge and execute your own Design Sprint (2019 version).The Google Design Sprint Methodology has become widely adopted by many renowned future-proof businesses like Netflix, Airbnb, Zalando, Redbull, among others.In our experience many designers, studios and medium-size businesses waste time, resources and budget on creating products nobody uses or want. This class will help you boost your design sprint practice and confidence in this process.Key TakeawaysLearn to frame and tackle the right challengeDesign sprint anatomyReduce the risk of failure before launching a new product to the marketHow to get things done within cross-disciplinary teamsHow to empathize and validate solutions with your real usersSolve a real customer problemsPrinciples of storyboardingHow to build an early prototypeUnderstand customer insights through user validation.If you have one of these roles, this will definitely give your team a cutting edge tool.Innovation Managers, Product Managers, Executives at large companies.Startup foundersInnovation ManagersProduct OwnersUX LeadsUX/UI DesignersMarketersPurchase your tickets here:https://www.eventbrite.co.uk/e/1-day-google-design-sprint-bootcamp-level-1-tickets-66177872799LD Design Sprint experienceOur journey with Design Sprints started even before the #Jake Knapp´s book release. We run sprints all over the world with every kind of company, from startups to large organizations. This includes trainings in San Francisco Incubators, an Innovation Center in Singapore, as well as partnering and launching the service design sprint methodology back in 2016.Who is Little Demon?We do Innovation training on Design sprints, Innovation strategy & digital product for corporates and startups. We design services, products & strategies to make your business future-proof and embrace digital transformation. We have helped Fortune 500 companies, startups in Silicon Valley, the Netherlands and Incubators in Europe and Latin America.Little Demon V.O.F.Amsterdam 1019HBEmail us contact@littledemon.rocksCall us 0612705557 \ 0652144471

Reflexology Lymph Drainage (RLD)

Facilitator: Sally Kay Prerequisite: Minimum, Level 3 Reflexology Diploma or equivalent Details: Reflexology Lymph Drainage (RLD) is a ground breaking and multi-award winning technique, which can be used to help reduce lymphoedema after treatment for breast cancer. RLD is also useful for clients with other (non-cancer related) more common conditions.  The aim is to stimulate the function of the lymphatic system and drain excess lymph from the damaged area, using a unique sequence.  The course teaches specific reflexology techniques for lymphatic drainage via the feet. Day 1 focuses primarily on reducing secondary lymphoedema, a swelling in the arm following treatment for breast cancer.  You will learn how to measure the fluid volume of the arm before and after draining of the excess lymph via reflexology. Day 2 is about using RLD with other inflammatory conditions, auto-immune disorders and lymphoedema in the lower limbs.  This is an evidence based course that includes the results from the existing research.  You will learn how to conduct a case study or series, using arm volume measurements as the primary outcome measure and a method of collecting and analysing additional subjective data.  https://www.reflexologylymphdrainage.co.uk/ FAQs  How can I find information about other courses at The Christie? Please use the links below to our current course brochure and our Eventbrite listings. The Christie Integrative Therapies Training Unit:  Course Brochure The Christie Integrative Therapies Training Unit:  Eventbrite listings What are my transport options for getting to and from the event? You will find travel information on The Christie website: http://www.christie.nhs.uk/patients-and-visitors/visiting-the-christie/directions-and-transport/   Is it easy to park near the hospital? There is often on-road parking on streets around the hospital at weekends as most parking restriction zones are Monday-Friday only. Please take care to read the parking restriction signs carefully. Car Park C on Palatine Road and Car Park D on Wilmslow Road both have a £1.50 daily flat charge. You can access a parking map here: https://www.christie.nhs.uk/media/2359/legacymedia-5366-452.pdf   Can I pay by BACS transfer? Individuals can book through Eventbrite using a credit or debit card.  Businesses and healthcare organisations requiring alternate forms of payment must contact The Integrative Therapies Training Unit: ITTU@christie.nhs.uk   What do I need to bring to the event? You will need to bring two medium sized towels, two pillow cases and a blanket.  Reflexology balm will be provided.  If you are able to also bring a lafuma recliner please let us know. Do not bring any valuables with you. We cannot be responsible for loss or theft of any personal items whilst on hospital property.   What time will the event start and finish? Saturday:              09:30 Registration              10:00 Start            17:00 Finish Sunday:                                                            09:00 Start            16:30 Finish Break times and lunch time will vary   Is Lunch included? Lunch is not included but refreshments will be provided in the Rehab Unit throughout the day. The hospital has an on-site cafeteria serving hot & cold meal options, as well as an M&S café and a WHSmith where you can buy meal deals, drinks, sandwiches, and snacks.  There are also plenty of vending machines all around the site where you can get soft drinks and a variety of snacks.   What should I wear to the event? Dress code is ‘relaxed’. Tunics or uniforms are not required. For ‘hands-on’ courses we suggest loose and comfortable clothing that is easy to move around in.   Is my registration fee or ticket transferrable? Within the terms of our Cancellation and Refunds Policy we will be happy to transfer your booking to a different course. Should that course be of a higher price we will ask you to pay the difference.   What is the Cancellation and Refunds Policy? Cancelled by us: •  Courses will be cancelled with a minimum of 14 days’ notice •  You may request a full refund or transfer of fees to another course •  Pre-booked travel and personal expenses cannot be reimbursed Cancelled by you: •  Up to 14 days before the course you will be charged a £40 admin fee for cancellation and refund requests •  Up to 14 days before the course you may transfer your fees to another course of the same value free of charge •  No refunds will be given for cancellations with less than 14 days’ notice; fees may be transferred to a different course at our discretion.  •   To transfer fees to another course of a higher value you will be charged the difference and a £10 admin fee    Is it ok if the name on my ticket or registration doesn't match the person who attends? No. If you would like to transfer your booking to another person please contact us to make arrangements.   Will I receive a Certificate of Attendance for this course? Each weekend course totals a minimum of 12 hours of study time. You will only receive your certificate of attendance on completion of the full 12 hours. For courses that include 24 hours of study time you will receive your certificate of attendance on completion of the full allotted 24 hours.   Will I receive CPD points or credits for this course? This will vary depending on the professional body or association(s) to which you belong. Some, for example the FHT or CNCH place the responsibility on each individual member to decide what their own personal professional development needs are; and place and hourly or point valued system based on the nature of each activity rather than the provider.  Some, for example the AoR or CThA each have their own rationale for accepting CPD training hours only when done only with their accredited providers. You will need to check the CPD policy of each of the organisations of which you are a member to know if this course will count towards your CPD.   Who is the awarding body for this course? This certificate is awarded by Sally Kay in conjunction with The Christie ITTU   How can I contact the organiser with any other questions? For further information please contact ITTU@christie.nhs.uk or 0161 446 8236   Data Protection Upon booking your contact details will be held on file by The Christie ITTU and are made available to the course administration, course tutors, and for diploma students, the diploma education lead. We will never pass your details to any third party.

Boston Celtics vs. Miami Heat

Cash; Check up to $100.00 w/Mass. Driver License; AMEX; Visa; MC; Discover; Diners Club Pick up tickets starting 2 hours prior to event time. Customer must present the actual credit card used to place order and a photo I.D. General Info Number:(617) 624-1000 Group Sales (only!): (617) 624-1805/1806 Bruins (617) 624-BEAR (Groups = 25+) Celtics (617) 523-3030 (Groups = 20+) Please do not contact Group Sales regarding sold out games! Fall, Winter and Spring: Monday - Friday 10:00AM -6:00PM Saturday - Sunday: Closed unless there is an event. Box Office opens 3 hours prior to event start time. (closed Thanksgiving & Christmas) Summer: Monday - Thursday 10:00AM - 5:00PM Friday 10:00AM - 2:00PM Saturday - Sunday: Closed unless there is an event. Box Office opens 3 hours prior to event start time. This is an accessible venue.

Vitamin C 2020 - Vitamin C for Intensive Care Medicine

Vitamin C 2020 - Vitamin C for Intensive Care Medicine beyond the hype, from bench to bedside, from physiology to the latest trials; featuring world renowned experts including Marik, Fowler, Carr, Spoelstra and Oudemans Go to www.vitaminc2020.eu for more information on speakers, venue and and program in honour of the retirement of Prof. dr. Heleen Oudemans-van Straaten Treatment of sepsis with high-dose intravenous vitamin C is a hot topic. In addition, vitamin C is also a promising therapy for patients admitted after trauma, cardiac arrest or with malignancies. In this first European vitamin C congress, a large group of international experts will discuss the latest preclinical and clinical research on vitamin C for critically ill patients. They will address pathophysiological mechanisms, preclinical and clinical evidence for different populations and the optimal timing and dose. The target audience includes intensivists, other medical specialists, intensive care nurses, pharmacists, biomedical or clinical researchers, students and trainees. Go to www.vitaminc2020.eu for more information on speakers, venue and and program

(Preseason) St. Louis Blues v Arizona Coyotes

Box Office Accepts Cash, Money Orders, MasterCard, Visa, American Express, Discover and Diners Club Card. Customer must present actual credit card used to place the order, the confirmation number and a photo ID. Tickets held at Will Call may be picked up beginning 2 hours prior to show time. See Miscellaneous Info section for phone numbers. Service Hours: The Enterprise Center Box Office is currently open Monday-Friday 10:00am-5:00pm. Short-term parking is available in front of the building, or in the garage attached to Enterprise Center. Enter the garage from Clark Avenue or 16th Street. Cash is accepted. Checks and credit cards are not accepted for garage parking. DOORS OPEN: -60 minutes prior to game time for Blues -Other events vary by show PERSONS WITH DISABILITIES: Please call Enterprise Center at (314)622-5420 to reserve seats. To arrange seating for a group with special needs, please call Enterprise Center Group Sales at (314) 622-5454. SEATING: Enterprise Center has an ample number of reserved seats for guests with disabilities dispersed throughout the plaza, club, mezzanine and penthouse levels as well as the event level for concerts. One companion seat is available for each seat reserved for a guest with a disability. These seats are provided in a wide variety of price ranges for all events. All seats for guests with limited mobility have been selected to allow convenient entry and exit, as well as for accessibility to restrooms and concession stands. In addition, Enterprise Center's private suites, club seats and private restaurant are accessible to guests with disabilities. TICKET SALES: Tickets to Enterprise Center events are sold to persons with disabilities on a first-come, first-serve basis. When purchasing tickets, please inform your ticket seller about any needs that may require accommodation, including companion seating or use of a service animal.

Los Angeles Rams vs. San Francisco 49ers

Imagine Dragons: Mercury World Tour

Cash, Visa, Mastercard, & AMEX Cellairis Amphitheatre at Lakewood is very unique. We have TWO (2) box offices at our venue, the “Lakewood” box office and “Pryor” box office. You may pick up your Ticketmaster will call from either location. All other will call must be picked up from the LAKEWOOD box office. The LAKEWOOD box office is located on the east side of the venue off of Lakewood Avenue. This is the gravel parking lot. The box office opens 90 minutes prior to showtime. PLEASE BRING A PICTURE ID, THE ACTUAL CREDIT CARD USED TO PURCHASE THE TICKETS, AND YOUR ORDER NUMBER Tickets that need to be reprinted will incur a $5.00 fee per ticket. To avoid this charge contact Ticketmaster at 800-653-8000 and report them as lost. 404-443-5090 - General Information Recorded For the safety of our employees and guests, the box office will be closed until further notice. Please keep checking back here for updates as to when we re-open. We appreciate your understanding. This venue is accessible. There is accessible seating in the reserved seated sections located in the front of sections 201, 206, and 207. There is lawn accessible seating with a ramp and landing space for wheelchairs.

Atlanta Hawks vs. Chicago Bulls

Accepts: cash, Visa, Mastercard, Discover, American Express Located at main box office on Centennial Olympic Park Drive. Available for pickup beginning 1 1/2 hours prior to event. Closing time will vary by event. PLEASE BRING A PICTURE ID, THE ACTUAL CREDIT CARD USED TO PURCHASE THE TICKETS, AND YOUR ORDER NUMBER. 404-878-3000 - State Farm Arena Box Office 1-866-715-1500 - Atlanta Hawks The Box Office is open on event days and for the first day of all on-sales. (Hours will vary based upon the events and time of on-sales). Accessible seating is available in throughout the arena in various price categories. Seating for the sight/hearing impaired available in the lower level. All accessible seating is subject to availability. All levels of the Arena are accessible by elevator and escalator.

Frozen (NY)

Cash, Visa, MC, Discover, American Express Available at Box Office during regular hours. Holiday Box Office Hours: Christmas Eve (12/24/19) - 10:00am-2:00pm Christmas Day (12/25/19) - CLOSED New Year's Eve (12/31/19) - CLOSED New Year's Day (1/1/20) - 12:00pm-7:00pm Box office hours: Monday - Saturday 10:00am-8:00pm Sunday 11:00am - 7:00pm THE BOX OFFICE WILL BE OPEN FOR SALES IN PERSON ONLY. There are no steps into the theatre from the sidewalk. Please be advised that where there are steps within the theatre we are unable to provide assistance. Orchestra: Seating is accessible to the Orchestra without steps, but there are 1-2 steps up to access rows Q-T in the Center and Right Orchestra. Wheelchair seating is in the Orchestra only. Mezzanine: On the 2nd Level: up 29 steps from the Orchestra. There is no elevator to the Mezzanine. Entrance is behind row F. There are approximately 2 steps up/down per row. There are handrails along both sides of every aisle in the mezzanine. Balcony: On the 3rd level: up 76 steps from the Orchestra. There is no elevator to the Balcony. There are approximately 2 steps up/down per row. There are handrails along both sides of every aisle in the Balcony.