W D R A G O N // Gaming Festival
Dragon festival is the largest esport event in turkey and middle east
read moreDragon festival is the largest esport event in turkey and middle east
read moreHounslow’s Fee-Fi-Fo-Favourite event of the year is back, and this time it’s bigger than ever! Join Jack on his GIANT adventure as he embarks up the beanstalk into the clouds to claim back the beloved family cow. Will Jack achieve his destiny? Will Dame Trott get the garden of her dreams, or just some magic beans? Will Jill save the day? Will Billy get his foot unstuck from the milking bucket. Lewis Clarke, Adam Russell-Owen & Jonathan Ashby-Rock return due to popular demand and you can expect the same fantastic nonsense, lovingly put together for you by our devoted in-house team of silly adults. Grab your tickets today for some joyously festive family fun!
read moreBaltimore-based artist Rosa Leff embraced her time in quarantine as an opportunity to slow down, refocus, and commit full time to her art-making process. Celebrating the mundane, Rosa memorializes the messier details of urban life in her original papercuts - tangled nests of telephone wires and power lines, blocks of storefronts crowded with competing signage, and broadsides of rusted delivery trucks emblazoned with local graffiti tags.
read moreOrders placed through Ticketmaster have standard delivery options available, including mobile delivery, standard and UPS mail. Will Call pickup is available day of event only. Please bring valid, corresponding ID with you for collection. *Please note that Print-at-Home is not be available as a delivery option for this venue. To speak to a customer representative for the Fiserv Forum Ticket Office, call (414) 227-0511. Representatives are available Monday-Friday 9AM to 5:30PM. Alternatively, you can email at ticketing@bucks.com and a Ticket Office representative will get back to you within 1 business day. To book ADA seating for all events at Fiserv Forum, click the ADA icon on the event page on Ticketmaster.com. If you need further assistance with ADA Seating, please call Ticketmaster at 1-800-877-7575 to speak to an Accessible Seating Fan Support Specialist. For General Assistance with Ticketmaster tickets call 1-800-653-8000 to speak with Ticketmaster Customer Service The Ticket Office is open on event days from 12:00pm (or 3 hours prior to event, whichever is earliest) until approximately 1 hour into the event, and on Saturdays from 12:00pm until 4:00pm. The Ticket Office is closed on non-event weekdays. The Ticket Office is located next to the main entrance to the arena, adjacent to the plaza (Vel R Phillips and Juneau). Any questions can be directed to our main line (414 227-0504 from 10AM-4PM.) To book ADA seating for all events at Fiserv Forum, click the ADA icon on the event page on Ticketmaster.com. If you need further assistance, please call Ticketmaster at 1-800-877-7575 to speak to an Accessible Seating Fan Support Specialist or 1-800-653-8000 to speak with Ticketmaster Customer Service.
read moreMastercard, Visa, Discover, and American Express Available for pick up beginning 48 hours after order is placed at the Gainbridge Fieldhouse box office. Customer must present actual credit card, confirmation number, and photo ID. 317-917-2727 Box Office hours are typically Monday-Friday from 12:00 p.m. to 5:00 p.m. Hours of operation may vary on weekends or days of an event. For exact hours on those days, please call (317) 917-2727. Wheelchair/Accessible seating is available.
read moreCash, AmEx, Visa, MC Pick up tickets one hour prior to the show. Customers must present the actual credit card used to place the order and a photo ID. (212) 221-1211 Monday - Saturday 10am - 8pm Sunday 12pm - 6pm
read moreCourse Description: Frontline customer service representatives interact with your customers every day. Do they have the skills to create first-rate customer experiences? This skills-building and certification Course introduces the skills and techniques required to provide outstanding customer service and support. HDI Customer Service Representative (HDI-CSR) training focuses on call handling Best Practices, communication and listening techniques, documentation, problem-solving, and troubleshooting skills, conflict negotiation, and responses to difficult customer behaviors. Course Topics: Module1 : Your Role in the Support Center ● Role of the Customer Service Representative ● Support Center’s Role in the Business ● Total Contact Ownership ● Call Handling Procedures Module2 : Communication Skills ● The Communication Process ● Cultural Sensitivity ● Vocal Elements ● Active Listening ● Incident Documentation ● Writing Skills Module3 : Problem-solving and Troubleshooting Skills ● Problem-solving and Types of Thinking ● Questioning Skills ● Solve Incidents with IMPACT ● Additional Strategies Module4 : Maximizing Effectiveness ● Your Customer’s Psychological Needs ● Handling Conflict ● Handling Difficult Customer Behaviors ● Stress Management ● The Power of a Service Attitude Learning Goals: ● How to assess customer business needs and exceed customer expectations. ● Critical thinking skills to resolve incidents quickly and consistently. ● Active listening skills and effective communication strategies. ● How to identify and defuse challenging customer behavior. ● An awareness of the core Processes and Best Practices used in service and support. Course Agenda: Day 1 ● Module1: Your Role in the Support Center ● Role of the Customer Service Representative ● Support Center’s Role in the Business ● Total Contact Ownership ● Call Handling Procedures ● Module2: Communication Skills ● The Communication Process ● Cultural Sensitivity ● Vocal Elements ● Active Listening ● Incident Documentation ● Writing Skills Day 2 ● Module3: Problem-solving and Troubleshooting Skills ● Problem-solving and Types of Thinking ● Questioning Skills ● Solve Incidents with IMPACT ● Additional Strategies ● Module4: Maximizing Effectiveness ● Your Customer’s Psychological Needs ● Handling Conflict ● Handling Difficult Customer Behaviors ● Stress Management ● The Power of a Service Attitude Who can Attend? ● Support professionals from customer service centers, call centers, and support centers who want to refine their communication skills and learn Best Practices that can help improve customer experiences. ● Individuals who are preparing for the HDI Customer Service Representative Certification exam.
read moreCash, AmEx, Visa, MC Pick up tickets one hour prior to the show. Customers must present the actual credit card used to place the order and a photo ID. (212) 221-1211 Monday - Saturday 10am - 8pm Sunday 12pm - 6pm
read moreDonate your car to help a family with serious transportation needs to Cars of Hope. Cars of Hope is a 501(c)3 Charitable organization run by volunteers that takes donated cars, repairs the better cars and gives them to deserving families who have fallen on hard times. Why not donate your car today?
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