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Location: Box Office Window Opens: Spring Training: 2 hours before game Tampa Tarpons: 1 hour before game Customer must present the actual credit card used for the purchase, a photo ID and Ticketmaster account confirmation number in order to receive tickets.
(813) 879-2244
During Spring Training ---------------------- Mon-Fri 9:30am-5:30pm Sat 10:00am-3:00pm Sun 10:00am-3:00pm Tampa Tarpons ---------------------- Mon-Fri 9:00am-5:00pm Sat (Gameday) 2pm -5th inning Sun (Gameday) 12pm- 5th inning Sat & Sun (No game) Closed Concerts/Other Events: TBA Regular Hours ------------- Mon-Fri 9:00am-5:00pm
This is an accessible venue.
Cash, Visa, MasterCard, American Express, Discover
Will Call tickets can be picked up anytime the Box Office is open, thru event start time. Customers must present the actual credit card used to place the order and a valid photo ID.
General Information... 202-628-3200 Accessible Seating Only.. 202-661-5065
Box office is open on non-event days from 12pm-4pm (Monday-Friday); closed on non-event Saturdays and Sundays Box office is open on non-event days from 12pm-4pm (Monday-Friday); closed on non-event Saturdays and Sundays *Hours subject to change
To better accommodate your needs, Capital One Arena has requested that all accessible seating ticket accommodations be solicited only through their representatives. Please contact a Capital One Arena representative for further help with your ticket purchase.* Advance ticket purchase may be required. * Box office information is subject to change.
The Box Office accepts Cash, Visa, Mastercard, American Express and Discover.
Will Call is located at the theatre box office on Canal Street. Tickets held at Will Call can be picked up as early as two and a half hours prior to the event. The customer must present the actual credit card, photo I.D., and the confirmation number.
(504) 287-0351
Mon through Fri 12pm to 4pm excluding holidays
This year’s All Art Arizona presents exciting work created by both well-known and emerging artists living in our own back yard, the state of Arizona.
This ten year tradition at Art Intersection highlights the breadth and diversity of art created by Arizona artists. The range of acceptable artwork encompasses sculpture, glass, photography, painting, ceramics, wood, printmaking, mixed media, artist books, and more.
All Art Arizona attracts artists, art collectors, and art lovers from all over the state to one of our best known exhibitions of the year. Visit the Art Intersection galleries, bring your friends and family, to enjoy this unique exhibition and range of art by Arizona artists. As always, the exhibition is free and open to the public during business hours. While you are here, get involved by voting for the Viewer’s Choice Award, to be announced shortly after the exhibition closes. As always, the exhibition is free and open to the public during business hours.
The number of guests in the galleries is currently limited to fifteen (15) at a time. Depending on traffic through the galleries, there may be a wait to enter.
Visa, Mastercard, American Express, Cash
All will call can be picked up at the main box office or ticketing kiosks on the southwest corner of the ballpark during regular business hours.
Ticket office information line-(602)514-8400 Main Number-(602)462-6500 SMG/SAA Ventures, LLC-(480)994-0471
Hours: Monday-Friday 9:00-5:00 and Event Days only Location: Main Ticket Office-Southwest corner of ballpark on 4th St. and Jackson. Additional Ticket Windows-Gate K Northeast corner of ballpark-near 7th St. on Jefferson The Box Office opens for the winter season TBA
Accessible Seats are reserved for individuals with accessible needs. These seats are restricted to no more than six (6) companions. If someone is wanting more than the allowed limit, please have them call the Box Office at 602 514-8400. Only 1 companion is guaranteed to be in the same section as the guest, depending on availability.
Course Description:
The Managing Successful Programmes (MSP®) Practitioner Course provides an opportunity to learn how MSP can be applied to real live programmes and it prepares participants for the MSP Practitioner examination.
This level aims to confirm that a candidate has sufficient knowledge and understanding of the MSP guidance to act as an informed member of a programme management team. That is, someone responsible for managing, leading, supporting or advising on work within an MSP environment.
The course is entirely focused at applying MSP in programme scenarios. Exercises will be based on the participant’s own experience, and a case study with a similar format used in the APM Group Practitioner Exam. This case study will be used to test the thorough understanding of the application of MSP.
Course Topics:
● MSP Introduction and Overview What is a programme? What is programme management? MSP Structure.
● MSP Framework and Concepts Principles, governance themes, transformational flow, management strategies and plans.
● Vision What is a Vision? What makes a good Vision Statement?
● Identifying a Programme Programme Mandate. Linking to Policy and Strategy. Preparing a Program Brief. Planning to Define the Programme.
● Blueprint Design and Delievery What is a Blueprint, and what does it contain? Developing a Blueprint from the Vision Statement.
● Defining a Programme Creating a Programme Definition Document (including the Project Dossier, the Programme Plan and the Programme Business Case).
● Planning and Control What is a Programme Plan and how is it developed? The Project Dossier. Resourcing and scheduling.
● Benefits Realization Management The key driver for the programme. How Benefits Realization links to achieving strategic objectives. Outcome Relationship Models and Benefit Maps. Planning for benefits realization.
● Organization and the Programme Office Organization and leadership. Organizational structure, the key roles and their responsibilities. What is a Programme Office and what service does it provide.
● The Business Case Developing, managing and reviewing the programme’s Business Case.
● Leadership Stakeholder Engagement Leadership as opposed to management. How leaders actively engage stakeholders. Analyzing and engaging with stakeholders. Stakeholder maps and matrices.
● Managing the Tranches Implementing governance arrangements. Establishing tranches. Managing risks and issues.
● Delivering the Capability and realizing the benefits Co-ordinating and managing projects on the Project Dossier. Starting and closing projects. Maintaining alignment with the programme. Ensuring that project outputs are fit for purpose and can be integrated into operations, so that benefits can be realized. Pre-transition, transition and post-transition activities.
● Quality and Assurance Management Critical Success Factors. The scope of programme quality and assurance management. Quality processes. Configuration Management. Quality Management Strategy and Plan. Information Management Strategy and Plan.
● Risk Management and Issue Resolution Principles, approach and strategy for managing risks and resolving issues. Managing and controlling changes in programmes.
● Closing a Programme Formal confirmation of completion. Finalizing programme information.
Learning Goals:
● Identify additional value as a result of managing the described change as an MSP programme.
● Explain each of the MSP principles, the governance themes and the transformational flow activities.
● Explain the relationship between the MSP principles, governance themes, the transformational flow, programme information (documents) and the MSP defined programme management roles; and apply that understanding.
● Apply each of the MSP principles, governance themes and transformational flow processes.
● Produce or evaluate examples of MSP programme information (documents).
● Identify activities that should be undertaken during each of the processes of the transformational flow, together with the accountabilities and responsibilities of each of the defined roles.
● Understand which management products are input to, output from, and updated in each of the six transformational flow processes.
● Pass the Practitioner exam.
Course Agenda:
Day 1
● MSP® Introduction & Overview
● MSP® Framework and Concepts
● Vision
● Identifying a Programme
● Blueprint Design and Delievery
● Defining a Programme
● Planning and Control
● Benefits Realization Management
Day 2
● Organization and the Programme Office
● The Business Case
● Leadership Stakeholder Engagement
● Managing the Tranches
● Delivering the Capability and realizing the benefits
● Quality and Assurance Management
● Risk Management and Issue Resolution
● Closing a Programme
Who can Attend?
● Programme managers who may have a background in managing projects, but have not previously operated in a transformational change environment.
● Senior managers who will sponsor the change, or perhaps be held accountable for its success.
● Programme office staff (PMO) wishing to build upon their project management knowledge.
● Experienced project managers.
● Business change managers.
● Senior Responsible Owners (a.k.a. programme executives).
● Other specialist/governance roles involved in supporting programmes that follow the MSP guidance, as well as those wishing to pursue higher level qualifications (e.g., programme managers).
Cash, American Express, Mastercard, & Visa.
Will Call is located at the Box Office.
Box Office Telephone: 323-468-1770
The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED
There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.
Pick-up tickets 1 hour prior to show time. Customer must present actual credit card used to purchase tickets and a photo ID.
For TTY service call: 1.800.843.4327 or 1.800.359.2525. All gates around Fenway Park are handicap-accessible; however, only Gate D has an elevator available. Grandstand wheelchair ticket holders should enter through Gate D.