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ITIL4 Foundation training with Exam

About the Course The ITIL® 4 Foundation Certificate course provides comprehensive first-level training for anyone involved in provision, support, or delivery of IT-enabled services in a modern digital organization. The ITIL 4 Foundation course teaches the fundamentals of the very latest version of the most widely adopted guidance on IT service management (ITSM) in the world. ITIL 4 Foundation introduces delegates to the Service Value System (SVS) which describes how all the components and activities of the organization work together as a system to enable value creation. The ITIL SVS supports many work approaches, such as Agile, DevOps and Lean as well as traditional process and project management, with a flexible value-oriented operating model.   What  will you Learn?   At the end of this course, attendees will have an understanding of the following: Key concepts in the ITIL 4 framework that build upon Lean, Agile, DevOps, and other practices, and how these enable business value to be co-created The seven guiding principles of ITIL 4 ITIL service value system The four dimensions of service management The ITIL practices, with a focus on 18 of these, of which 7 will be covered in detail   Course Delivery Options:  Classroom based Training or Live Virutal Training Target Audience This course is aimed at all levels of IT professionals, customers, and users involved in the provision or receipt of IT Services in any organisation. Course Materials:  Accredited Study guides, sample questions Course Duration Two or three days Course Agenda in Detail Key Concepts of Service Management Service Utility Warranty Customer User Service management Sponsor Key Concepts of Value Creation Cost Value Organization Outcome Output Risk Utility and Warranty Key Concepts of Service Relationships Service offering Service relationship management Service provision Service consumption Seven Guiding Principles Focus on Value Start Where You Are Progress Iteratively with Feedback Collaborate and Promote Visibility Think and Work Holistically Keep it Simple and Practical Optimize and Automate Four Dimensions of Service Management Organizations and People Information and Technology  Partners and Suppliers Value Streams and Processes Components of the ITIL Service Value System Plan Improve Engage Design & Transition Obtain/Build Deliver and Support ITIL Practices General Management Practices Service Management Practices Technical Management Practices How Key ITIL Practices Fit within the Service Value Chain Continual Improvement Change Control Incident Management  Problem Management Service Request Management Service Desk Service Level Management 

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Hamilton (NY)

Cash, AmEx, Visa, MC Pick up tickets one hour prior to the show. Customers must present the actual credit card used to place the order and a photo ID. (212) 221-1211 Monday - Saturday 10am - 8pm Sunday 12pm - 6pm

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Monster Jam

Cash, Master Card, Visa, American Express, No Personal Checks Available at Home Plate Gate. Tickets that are at will call may be picked up two (2) hrs. before event time. Photo ID is required to pick p will call tickets. 714-634-2000 Contact Angel Stadium Ticket Office at 714-634-2000 for current hours Accessible seating is available to people with mobility disabilities that require accessible seating because of their disability at all price levels. This includes individuals who use wheelchairs, those who use other mobility devices, and people who cannot climb steps or walk long distances because of significant arthritis or Severe respiratory, circulatory, or cardiac conditions. Individuals who, because of their disability, cannot sit in a straight-back chair or those whose service dogs cannot fit under a non-accessible seat or lie safely in the aisle are also permitted to purchase accessible seats. Individuals purchasing a ticket for an accessible seat may purchase up to three additional seats for their companions in the same row and that are contiguous with the accessible seat. If contiguous seats have already been sold and are not available, the Angels will offer other seats as close as possible to the accessible seat.

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Foundations (2019-2020)

Lead Well is Grace Covenant Church's leadership development program.  The Foundations Track is designed for anyone who desires to grow in their Christian faith.  We will study 12 chapters over 2 semesters to engage with the gospel and to be established in the essential truths of Christianity.   In addition to a self-guided syllabus, there will be a monthly Live Huddle with members of the pastoral team. PROGRAM FEE: $25 (This is a one-time fee and covers the cost of course material, all Live Huddles) LIVE HUDDLE DATES (7-9pm):  August 27 - Orientation September 27 October 25 November 22 February 7 March 6 April 3 May 1 If you have questions or concerns, please email leadwell@gracecov.org We look forward to seeing you!

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Florida Panthers vs. Boston Bruins

Visa, MasterCard, American Express, Discover Located at the South Box Office and opens 2 hours prior to event and will remain open until 1 hour after each event starts. Customer must present credit card used for the purchase, photo I.D, and Ticketmaster account confirmation number. Main Number : 954-835-8000 Panthers Groups, Suites and Ticket Packages : 954-835-7825 Concert and Event Tickets: 954-835-7469 For the Metro by T-Mobile Orange Bowl Basketball Classic call 305-341-4701 The Box Office is currently closed until further notice. Please check social media for updates. Mon - Fri: 9:00am - 5:00pm Sat - Sun: CLOSED, except when an event is taking place on that day. Event day hours (Sat - Sun):12noon to 1 hour after event starts. The center is an accessible venue.

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Practical Agile

We will focus on hands-on experience with agile development, and we will try using Scrum in the simulation. What will you learn? We will look at agile development, especially in software delivery. We will explain frequently used terms and what they truly mean. We will discuss ways in which to implement agile on teams, in companies, and with deliveries for clients. We will also explore how to scale agile for large companies and projects. The training includes a workshop where we try agile (Scrum) firsthand and better learn the principles of agile development. Although we will talk mostly about software development, the training doesn’t require any technical knowledge, and it is suitable for business people as well. Course contents Agile basics and its usage Agile Software Development Lifecycle Roles, artifacts, ceremonies Scrum model in details Workshop Lego@scrum

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Tampa Bay Buccaneers vs. Atlanta Falcons

TAMPA BAY BUCCANEERS: Visa, MasterCard, American Express & Discover / USF FOOTBALL: Visa, MasterCard, American Express / STADIUM JUMPING: / All Other Events: Location: box office (south end of the staduim) Opens: day of event (Please contact the proper organization for specific times) Stadium Office Number: Tampa Bay Bucaneers: (813)879-2827 Buccaneer Groups Sales:(813)870-2700 (ask for Group Sales) Stadium Jumping Inc: (813)253-2782 USF Football: 1-800-GOBULLS Outback Bowl: (813)874-2695 The ticket office located on property at the Raymond James Stadium is open day of event only. The various organizations that use Raymond James Stadium have varying hours of operation. The number(s) for these organizations are listed under "Box Office Phone Numbers". Raymond James Stadium is a cashless venue This is an accessible venue. Raymond James Stadium would like for you to know that is fraud if you purchase an accessible ticket knowing you are not eligible for accessible seating.

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Lifestyle Development Workshop

This workshop is geared towards helping artists and entrepreneurs create a lifestyle by turning your hobby into your professional calling.

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