Thursday 16th January 2020 | 7pm
Evening Lecture with Jonathan Silverton, ‘Dinner with Darwin: Food, Drink and Evolution’
All food is the product of evolution and diet has shaped our own evolution, too. Delving beneath these simple facts produces plenty to wonder at. One puzzling fact is that though we are mammals nurtured on milk, 70% of us worldwide cannot digest milk as adults. Evolutionary biology provides the answers to such puzzles. Jonathan Silverton is Professor of Evolutionary Ecology in the Institute of Evolutionary Biology at the University of Edinburgh.
Mastercard, Visa, Discover, and American Express
Available for pick up beginning 48 hours after order is placed at the Gainbridge Fieldhouse box office. Customer must present actual credit card, confirmation number, and photo ID.
317-917-2727
Box Office hours are typically Monday-Friday from 12:00 p.m. to 5:00 p.m. Hours of operation may vary on weekends or days of an event. For exact hours on those days, please call (317) 917-2727.
Wheelchair/Accessible seating is available.
Cars and Coffee was created for car enthusiasts to meet up early on a Saturday morning. They’d grab coffee, talk cars and show off their rides. AlphaCars is opening our doors the second Saturday at 9am to 11am for you and your family. We will provide pastries and refreshments while you enjoy the wonderful scenery. Everyone is Welcome including motorcycles and any other vehicles with wheels.
Cash, Visa, MasterCard, American Express, Discover
Will Call tickets can be picked up anytime the Box Office is open, thru event start time. Customers must present the actual credit card used to place the order and a valid photo ID.
General Information... 202-628-3200 Accessible Seating Only.. 202-661-5065
Box office is open on non-event days from 12pm-4pm (Monday-Friday); closed on non-event Saturdays and Sundays Box office is open on non-event days from 12pm-4pm (Monday-Friday); closed on non-event Saturdays and Sundays *Hours subject to change
To better accommodate your needs, Capital One Arena has requested that all accessible seating ticket accommodations be solicited only through their representatives. Please contact a Capital One Arena representative for further help with your ticket purchase.* Advance ticket purchase may be required. * Box office information is subject to change.
Cash, Eftpos, Credit Cards, Ticketmaster Gift Cards
Prior to the event, ticket collections can be made from any Ticketmaster outlet. On the night of an event, tickets can be collected from the Forum Melbourne Box Office in the ground floor Foyer which opens 1 hour prior to the event. Lost, stolen or damaged tickets must be reported to Ticketmaster prior to the event day or prior to 4pm on the event day.
1300 11 10 11
The Box Office is open 30 minutes prior to the commencement of most shows.
Please contact the Forum Melbourne Box Office for more information or to book tickets on (03) 9299 9800. Accessible Facilities: There is a unisex accessible toilet located at the back of the main auditorium on the right hand side. Please ask one of our Security staff for more information if required.
Cash and All Major Credit Cards
MUST HAVE PHOTO I.D. & CREDIT CARD USED TO PURCHASE TICKETS WHEN PICKING UP WILL CALL TICKETS
702-693-6143 1-855-234-7469 Group Sales (20+)
Opens one hour prior to the first show and closes a half hour after the last show.
To better accommodate your needs the box office has requested that special seating accommodations be solicited through their representatives
We are a christian church focused on the biker culture and motorcycle community.
While we embrace Anabaptist principles we are a non-denominational ministry here in Lancaster County, PA We welcome everyone from all walks of life, Bikers & Non Bikers alike to join us as we journey together striving to live like Christ and share the good news of the Gospel with those we meet.
We meet every Thursday evening at The Emmaus Road Cafe’ coffee house located at
1916 Lincoln Highway East (Rt. 462) Lancaster, PA 17602
Everything starts at 7:00PM but folks arrive between 6:15 and 7:00 for coffee. We are a very relaxed setting and everyone should feel welcome. Jeans and t-shirts are normal attire.
Course Description:
Lean IT Foundation helps IT organizations to ensure that they provide their customers with the Best possible services. Through understanding customer value, the Processes that deliver this value, the way to manage performance, the way to organize and the required attitude and behavior, IT organizations are helped to develop a continuous improvement mindset. Lean IT is complementary to all other Best Practice methods (such as ITIL®, PRINCE2® and P3O®).
This Course covers the Foundation level certification of the Lean IT Association. Further Lean IT qualifications are Lean IT Kaizen Lead, Lean IT Coach and Lean IT Leadership. The Lean IT Foundation is the entry level certification. This certification is mandatory for the other certifications.
The primary purpose of the Course is to provide a basis for accreditation of people involved with Lean IT Foundation. It documents the Learning outcomes of the Lean IT Foundation and describes the Requirements a candidate is expected to meet to demonstrate that these Learning outcomes have been achieved.
Course Topics:
Module1: Introduction
● Lean Principles: how these are related to one another.
● Waste: ability to identify types of waste within an IT organization or Process (TIMWOOD with Talent)
● The cost of poor quality and reasons for using Lean Principles to improve performance
● Types of activities: ability to define what IT activities fall into which category
● PDCA: ability to describe how the PDCA cycle works on the most basic level
● Relationship to other models and methods used within IT: understand where Lean IT differs from and complements other methods. The connection of Lean IT with IT service Management is specifically investigated.
Module2: The Customer
● Types of customer value and the factors that influence customer value
● The link between the Voice of the Customer and Critical to Quality
● How to construct a Critical to Quality tree
Module3: The Process
● Relationship of Process (Value stream) with the other Lean Principles
● The difference between Push and Pull systems
● The steps for creating a Value Stream Map, using SIPOC and Value Stream Map
● Waste in a Value Stream Map, ability to identify the symbols for the TIMWOOD waste
● Explain the SIPOC and VSM using IT examples e.g. SIPOC: Software development, VSM: High level Change Process (other examples are permitted)
Module4: Performance
● Relationship of performance with the PDCA cycle
● The key aspects of a KPI
● Why time is the most important production factor within IT
● The relationship of PCE with VSM
● The role of skills and knowledge in ensuring performance
Module5: Organization
● Why organizations need to be customer oriented
● What the goal is of a performance dialogue
● The use of each of the visual Management boards – day board, week board and Kaizen/improvement board
Module6: Kaizen
● Which tools from the other dimensions are used in which phase of the DMAIC cycle
● Prioritization of improvement candidates through feasibility and impact in determining both which problems to solve with a Kaizen and which solutions to implement at the Improve step of the Kaizen
Module7: Behavior & Attitude
● The difference between behavior and attitude
● The difference between traditional Management and Lean Management
● The behavior and attitude required for successful use of Lean
● Behavior and Attitude in relation to expectations surrounding a change in way of working
Learning Goals:
● The Principles underlying the Lean philosophy
● The importance of understanding and delivering customer value
● The way Lean looks at Processes and the waste within them
● How to measure performance and the key determinants of performance
● What the organizational Requirements are when implementing Lean, including the use of visual Management tools
● Which behaviour and attitude is necessary for Lean to be successful within an IT organization
● The DMAIC problem-solving model
● How these Lean Principles can be applied within an IT organization
Course Agenda:
Day 1
● Introduction of Lean
● The Customer
● The Process
● Performance
Day 2
● The Lean Organization
● Behavior and Attitude
● Problem Solving
● Wrap-up and Mock Exam
● Exam
Who can Attend?
Any manager or specialist working in an IT organization can benefit from the insights provided by the qualification. IT professionals who are participating in or involved with lean projects.