Visa, MasterCard, Amex, Discover, No Cash Sales
Box Office: 214-665-4797 Event Line: 214-665-4200 Parking Hotline: 214-665-4700 Dallas Mavericks: 214-747-6287 Dallas Stars: 214-467-8277
The Box Office is located on the North-East corner of the building (across from The Lexus Parking Garage). The Box Office is open Tuesdays and Thursdays 10am-5pm and event days starting at 10am. Concert tickets are not available for purchase at the American Airlines Center Box Office on the day of the public on-sale. Tickets for such non-team events may be purchased by the general public on the first day of ticket sales online at www.ticketmaster.com. Remaining available tickets for any concert/event following the first day of general public ticket sales will be available for purchase at the American Airlines Center Box Office on the next business day.
Course description
This two-day Project Management seminar is designed to provide a focused introduction to the European Commission Project Management Methodology (PM²) along with an overview of all the core PM² elements and plans. Over the two days, a number of exercises and workshops will provide hands-on experience of both core Project Management tools and techniques and key PM² templates.
Having completed this seminar, you will appreciate the benefits of using a project management methodology, be more effective at managing (or participating in) projects, and be familiar with the PM² Governance model and its roles, responsibilities, processes, templates and mindsets. You will be in a position to start implementing some of the most essential Project Management best practices, tools and techniques.
Who should attend
This seminar is designed for Project Team Members or Project Managers who would like to:
learn more about the PM² Project Management Methodology.
adopt a methodology for their organization or projects.
attain a PM² Certification.
Content
Introduction to projects, programs, portfolios and PM methodologies.
The PM² focus on outputs, outcomes and business implementation.
The PM² Governance model and its roles & responsibilities.
The PM² mindsets and professional virtues.
The PM² Project lifecycle - Initiating, Planning, Executing, Monitor & Control, Closing.
PM² management processes, key tools, core techniques.
Key PM² templates - the Business Case, Project Charter, Project Handbook and Project Work Plan templates.
The four PM² Logs and the Stakeholder Matrix.
Workshops focused on PM² templates.
Seminar material
PowerPoint slides (PDF).
PM² Cheat Sheets (printed).
PM² Guide version 3.0 (printed & PDF) and selection of Artefacts Templates (PDF).
Prerequisites
This seminar is open to all. Prior experience in project management or working on projects is useful but not required.
Course leaders
Maarten Koens, PMP, PM²
George Merguerian, PMP, PM²
Follow-up seminars
PM² Advanced (2 days), Agile PM² Essentials (2 days)
FAQs
How can I contact the organizer with any questions?
Should you have any questions, you can contact the organizer by calling +32 474996620 or by email at koens@bmc-global.com.
Do you offer any group discounts?
Yes we do! The second participant (or more) from the same company or organization (invoiced on the same document) will benefit from a 15% discount. Please contact us if you are interested.
Can you get PDUs for this course?
The course provider (GBMC) is accredited with PMI. PMI/PMP certificate holders can collect 16 PDUs for this course.
Cash; Check up to $100.00 w/Mass. Driver License; AMEX; Visa; MC; Discover; Diners Club
Pick up tickets starting 2 hours prior to event time. Customer must present the actual credit card used to place order and a photo I.D.
General Info Number:(617) 624-1000 Group Sales (only!): (617) 624-1805/1806 Bruins (617) 624-BEAR (Groups = 25+) Celtics (617) 523-3030 (Groups = 20+) Please do not contact Group Sales regarding sold out games!
TD Garden - Boston | Tickets, Schedule, Seating Chart, Directions (ticketmaster.com) The box office will open 2 hours prior to an event and remain open until one hour after the event begins. Please note the TD Garden Box Office does not sell tickets at the public on sale. All tickets should be purchased via www.ticketmaster.com *Hours subject to change
This is an accessible venue.
Cash, American Express, Mastercard, & Visa.
Will Call is located at the Box Office.
Box Office Telephone: 323-468-1770
The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED
There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.
Seth Troxler - one of electronic music’s most instantly recognisable characters - will kick off Charlotte's first and only socially distanced event in uptown. Join us on the rooftop of Fahrenheit for a return to an intimate underground event. Adhering to all current state COVID guidelines, we look forward to bringing you an event that is as close to "normal" as allowed. Proper Brunch vibes guaranteed all while sitting high in the sky with a backdrop of the Charlotte Skyline! Event seating/table map is listed within each ticket typeThis event is 21+ only. Valid photo ID will be required for entry.This is a tables only event. See ticket types for exact breakdownAll patrons and ticket holders must follow the COVID-19 Safety Guidelines:-Masks required upon entry, exit, and at any when moving to/from your designated table.-Temperature checks will be required at the door. Any individual with a fever, or displaying any other symptoms of COVID-19 will be refused entry. -Symptoms Waiver: You will be required to review and sign a form declaring whether you currently have, or recently have had any symptoms of COVID-19, Currently have COVID-19, or have recently been exposed to anyone with COVID-19. This form will require your name, signature, and the table # which you are sitting at.-Social distancing enforced. Patrons are requested to remain within their designated table/pod area. No standing room / general admission area permitted. All sales are final. Event will take place rain or shine. No refunds.In the event of inclement weather, event will be moved indoors. If event is moved indoors, an exact matching table location to the one you have purchased cannot be guaranteed.
The International Research Conference Aims and Objectives
The International Research Conference is a federated organization dedicated to bringing together a significant number of diverse scholarly events for presentation within the conference program. Events will run over a span of time during the conference depending on the number and length of the presentations. With its high quality, it provides an exceptional value for students, academics and industry researchers.
ICPBPSCC 2020: 14. International Conference on Political Behavior, Political Science and Cultural Contexts aims to bring together leading academic scientists, researchers and research scholars to exchange and share their experiences and research results on all aspects of Political Behavior, Political Science and Cultural Contexts. It also provides a premier interdisciplinary platform for researchers, practitioners and educators to present and discuss the most recent innovations, trends, and concerns as well as practical challenges encountered and solutions adopted in the fields of Political Behavior, Political Science and Cultural Contexts
Celebrate the season with a magical musical.
You are cordially invited to the 11th Annual Huakailani School for Girls 2019 Nutcracker Musical.
Emmanuel Episcopal Church in Kailua
7:00 p.m.
Admission is Free for Children Ages 17 and under. $10.00 each for Adult Tickets.
Proceeds from the ticket sales will go to the school Fire Alarm System Fund.
General Parking: Enchanted Lake Elementary School Parking.
The few slots available in the church's front parking lot will be reserved for handicapped parking. Please notify your guests that need handicapped parking.
Course Description:Desktop support involves more than just supporting desktops. It includes support for laptops, notebooks, printers, and just about anything for which the company plans to provide face-to-face desktop support. The desktop support manager is responsible for executing the operational and tactical plans of desktop support, while satisfying customer and business needs. Designed for both new and experienced desktop support managers, this Course helps desktop support managers satisfy operational demands and build a support center that aligns with the organization, adds value to the business, and delivers on its commitments.
Course Topics:
Unit 1 : Desktop Support
● The Evolution of Support
● Support Center Maturity
● Successful Desktop Support
Unit 2 : Strategy
● Strategic Perspective
● Business Alignment
● SWOT
Unit 3 : IT Financial Management
● IT Financial Management
● Cost, Value, and ROI
Unit 4 : Support Delivery Methods and Technology
● Service Desk Infrastructure
● Telephony Infrastructure
● Desktop Support Delivery Methods
● Service Management Systems
● Selecting Service Desk Technology
Unit 5 : Service Level Management
● Service Level Management
Unit 6 : Metrics and Quality Assurance
● Desktop Support Metrics
● Data Sources
● Baselining and Benchmarking
● Performance Reporting
● Quality Assurance Programs
● Measuring Customer Satisfaction
● Measuring Employee Satisfaction
Unit 7 : Desktop Support Processes
● Best Practices for Support
● IT Service Management
● The Service Desk
● Service Operations
● Service Design
● Service Transition
● Knowledge Management
Unit 8 : Leadership
● Your Responsibilities as a Desktop Support Manager
● Your Role as Leader
● Manage Operations Effectively
● Emotional Intelligence
● Communication
● Influence & Motivate
● Integrity & Service Ethics
● Growth
Unit 9 : Workforce Management
● Workforce Management
● Staffing Models
● Scheduling
● Sourcing
● Recruitment
Unit 10 : Training and Retention
● Fostering Relationships
● Teamwork
● Coaching
● Peer Mentoring
● Training
● Rewards, Motivation, Retention
● Performance Management
● Career Development Planning
Unit 11 : Promoting Desktop Support
● What is Marketing?
● Creating Internal Marketing Culture
● Marketing Opportunities
Learning Goals:
● Characteristics of an effective desktop support manager
● How to create and deliver on service level agreements and operating level agreements
● How to align desktop support services with business strategy, Objectives, and Processes
● The importance of the relationships among IT service Management Processes
● Tactics for screening, hiring, training, and leading high-performance teams
● How to create an internal marketing culture to promote your desktop support services
● The metrics and key performance indicators essential to desktop support performance reporting
Course Agenda:
Day 1
● Desktop Support
● Strategy
● IT Financial Management
● Support Delivery Methods and Technology
Day 2
● Service level Management
● Metrics and Quality Assurance
● Desktop Support Processes
● Leadership
Day 3
● Workforce Management
● Training and Retention
● Promoting Desktop Support
Who can Attend? Experienced technical support professionals who must manage day-to-day functions of desktop support, as well as master critical performance and customer service strategies. Individuals who are preparing for the HDI Desktop Support Manager (HDI-DSM) certification exam.
Vuoi avere risposte concrete sul mondo imprenditoriale e tenerti informato sulle opportunità offerte dalla programmazione regionale, nazionale e comunitaria?
Ti aspettiamo negli Spazi Attivi della Regione Lazio!
Con “La Regione delle opportunità. Iniziative e bandi per le imprese”, ti offriremo informazioni a 360 gradi sulle opportunità di finanziamento e sui contributi e incentivi pubblici a sostegno di imprese, liberi professionisti, startup e per l'avvio di nuove attività.
Si tratta del primo servizio di orientamento diffuso su tutto il territorio del Lazio non solo sui bandi regionali, ma anche sulle opportunità europee della rete Enterprise Europe Network - Horizon 2020, Europa Creativa, Life, Europeaid - e nazionali (come ad esempio, i programmi di riconversione e il credito d'imposta).
Gli incontri, gratuiti e della durata di 3 ore, si rivolgono ad enti, associazioni di categoria, imprese, startup e a tutti i cittadini interessati a conoscere gli avvisi, le agevolazioni ed i bandi legati al mondo imprenditoriale.
Gli incontri si terranno dalle ore 09:30 alle 12:30
Per partecipare al percorso di orientamento, occorre iscriversi selezionando la data con il relativo Focus di interesse.
Spazio Attivo Roma Tecnopolo - Via Giacomo Peroni 442-444
1 marzo - Cultura e Creatività
5 aprile - Il Lazio per le cooperative, misure per il credito e le startup
6 maggio - Smart&Start, nuove imprese a tasso zero ore 14.30
Cash, Visa, Mastercard, Discover, & American Express
To pick up tickets, a valid government-issued photo identification is required. Hours: Monday - Friday / 9 a.m. - 3 p.m. and three (3) hours prior to any event. Location: On Church Street (north side of venue).
Venue information : 407.440.7900 Groups Sales: Kia Center events: 407.440.7900 Orlando Magic games: 407.896.2442, select "2". Orlando Magic games: 407.896.2442, select "2".
Hours of Operation: Monday - Friday / 9 a.m. - 3 p.m. Summer and holiday hours may apply.
Wheelchair accessible and companion seats are available at locations dispersed throughout Kia Center, offering guests the choice of an array of prices, amenities and lines of sight. Seating locations vary depending on particular events. It is important to indicate when buying tickets if you require wheelchair accessible seating. Service animals are animals individually trained to do work or perform tasks for the benefit of an individual with a disability. Guests with disabilities are welcome to bring their service animals inside the Kia Center. Service animals may not use additional seats unless a ticket has been purchased for the adjacent seat, but may request accessible seating. Elevators : The Kia Center has fourteen (14) accessible public elavators available for all guests. Parking : Convenient accessible parking is located in the GEICO Garage, which is adjacent to the Kia Center and accessible via the pedestrian bridge on the Terrace Level (Level 3). Additional accessible parking is located in lot 9. There are also accessible parking spaces in surface lots and garages in the area surrounding the Kia Center. Visit Kiacenter.com for more information. Entrance : The Kia Center's main entrance is at the middle block of Church Street between Hughey Avenue and Division Avenue. Accessible entry is also available via the pedestrian bridge on the Terrace Level (Level 3).
American Express, Discover, MasterCard, and Visa are accepted. Honda Center is a cashless venue.
A photo ID matching the name the tickets are placed under is required. VIP, Artist, Promoter, or other special will call requirements and locations are subject to change. Will call windows are located at the Box Office. Will call is generally available beginning 1-1/2 hours prior to the event, and closes after the start of the event (after the first intermission for Anaheim Ducks games). Late pick up will be available at the East Entrance after the box office closes.
Box office phones are answered during regular box office hours. Please note, the box office does not sell tickets by phone. Call (714) 704-2500 for general information
Monday through Friday 10am to 3pm. The box office will remain open through the beginning of weeknight events. On event Saturdays and event Sundays, the box office will open three (3) hours prior to the event and remain open through the beginning of the event. The box office is located on the east side of the building, near the East Entrance, facing the Santa Ana riverbed.
Wheelchair accessible seating is available in most areas of Honda Center including Plaza, Club, and Terrace levels. Availability of locations is dependent upon event seating configuration. For availability and exact locations based on a particular event, please toggle the Accessibility icon in the seat map filters on the Ticketmaster.com event page. The box office will have the same availability as Ticketmaster. Please note, semi-ambulatory or limited mobility seating is also available and requires the guest to navigate some steps. Wheelchair accessible seats have no steps. Hearing Impaired Guests: Assistive listening devices are available, with a picture ID as a deposit, at the Guest Services Desk located at Section 214. Requests for sign language interpreters must be received at least 14 business days prior to the event you are attending. To arrange for courtesy sign language interpreters, please either email accessibilityservices@hondacenter.com or call 714-704-2400. For a full list of ADA policies, please visit https://www.hondacenter.com/arena-info/ada-accessibility/