412-642-1800 During the Pittsburgh Penguins hockey season, the DICK'S Sporting Goods Box Office at PPG Paints Arena will be open: Monday – Friday, 10:00 AM – 5:00 PM and Saturday, 10:00 AM – 2:00 PM. Sundays that are event days will vary based on the event time but opening hours will always be 10:00 AM with the Box Office remaining open up through the start of the event.
read moreWhat: The November 2020 Johnson Park Center (JPC) Food Pantry Opening Days/Hours Where: 1404 West Street, NY 13501 Contact: JPC Office 1:00 pm to 5:00 pm at (315) 734-9608 Email at: revmeier@johnsonparkcenter.org Utica, NY. Below is our upcoming JPC Food PantrySchedule for November 2020 Opening Days/Hours: Food Pantry RegularOperation (FPRO) Walkers: · Monday, November 2, from 3:00 pm to 6:00 pm· Tuesday, November 3, from 3:00 pm to 6:00 pm · Monday, November 9, from 3:00 pm to 6:00 pm· Tuesday, November 10, from 3:00 pm to 6:00 pm · Monday, November 16, from 3:00 pm to 6:00 pm· Tuesday, November 17, from 3:00 pm to 6:00 pm Food Giveaways: Drive-Thru:· Monday, November 23, from 2:00 pm to 7:30 pm Walkers· Tuesday, November 24, from 3:00 pm to 6:00 pm FPRO Walkers· Monday, November 30, from 3:00 pm to 6:00 pm· Tuesday, December 1, from 3:00 pm to 6:00 pm Follow us on our website: https://www.johnsonparkcenter.org/ Follow us onFacebook for updates and more: https://www.facebook.com/Johnson-Park-Center-216078625103918/ Follow us on Twitter: https://twitter.com/JohnsonParkCtr Email us at info@johnsonparkcenter.org Thank you so much for your continual support and JoinPositive Change at Johnson Park Center (JPC).
read moreCourse Description: Support center team leads serve as the communication link between the team and the manager as well as the first point of internal escalation for the customer. HDI Support Center Team Lead (HDI-SCTL) training ensures that participants learn how to deliver exceptional customer support, promote Process improvement, coach for success, and take charge of the day-to-day operational activities of a team. This Course is designed for support professionals who need to develop fundamental Management and leadership skills. Course Topics: Unit 1 : Support Center Overview ● The Evolution of the Support Center ● The Role of the Support Center Unit 2 : Role of the Support Center Team Lead ● The Role of the Support Center Team Lead ● Effective leadership ● Emotional Intelligence ● Managing Relationships Unit 3 : Business planning and Strategy ● Strategic Perspective ● Building a Service and Support Strategy ● Service Level Management ● Standard Operating Procedures ● Business Alignment Unit 4 : Support Center Processes ● Best Practices for Support ● Service Operation ● Additional Processes ● Knowledge Management Unit 5 : Support Delivery Methods & Technology ● Support Center Infrastructure ● Support Tools & Communication Channels ● Service Delivery Methods ● Cloud Services ● Service Management Systems Unit 6 : Workforce Management & Training ● Workforce Management ● Sourcing and Recruitment ● Training Unit 7 : Communication & Coaching ● Communication Skills ● Global Awareness ● Managing Conflict ● Coaching Unit 8 : Teamwork, Motivation, & Retention ● Teamwork ● Motivation, Rewards, and Recognition ● Performance Management ● Retention Unit 9 : Metrics and Quality Assurance ● Metrics ● Quality Assurance ● Using Surveys ● Performance Reporting ● Promoting the Support Center Learning Goals: ● Essential team lead Management and leadership skills. ● The importance of service level agreements, and operating level agreements. ● The ITIL Processes of incident, problem, change, release, asset, and configuration Management ● An overview of security Management and knowledge Management. ● Strategies for managing conflict. ● The essentials of people Management: hiring, scheduling, evaluating, and retaining employees ● An eight-step method for effective coaching. ● Proven team-building and motivational techniques. ● Essential performance metrics and key performance indicators. Course Agenda: Day 1 ● Support Center Overview ● Role of the Support Center Team Lead ● Business planning and Strategy ● Support Center Processes ● Support Delivery Methods & Technology Day 2 ● Workforce Management & Training ● Communication & Coaching ● Teamwork, Motivation, & Retention ● Metrics and Quality Assurance Who can Attend? ● Technical support professionals who must understand support center Processes and Best Practices and master important daily functions like quality assurance monitoring, coaching, and escalation. ● Individuals who are preparing for the HDI Support Center Team Lead certification exam.
read moreCash, American Express, Mastercard, & Visa. Will Call is located at the Box Office. Box Office Telephone: 323-468-1770 The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.
read moreCash, American Express, Discover Card, MasterCard and Visa. Checks are accepted up to 21 days prior to the event. Will Call tickets are available at the DeVos Performance Hall beginning 1 1/2 hours prior to showtime. Customer must have their Confirmation Number and Photo Identification. For information about events at the DeVos Performance Hall, please call: *Broadway Grand Rapids: 616-235-6285 *Grand Rapids Ballet: 616-454-4771 *Grand Rapids Symphony: 616-454-9451 *Opera Grand Rapids: 616-451-2741 *DeVos Performance Hall: 616-742-6500 The DeVos Performance Hall Box Office opens 3 hours prior to events. Tickets for events at DeVos Performance Hall can be purchased at the DeVos Place Box Office or the Van Andel Arena Box Office Monday through Friday 10:00 AM to 5:00 PM. Customers needing special seating arrangements may purchase tickets online at Ticketmaster.com, by calling Ticketmaster at 1-800-745-3000, or by visiting the DeVos Box Office prior to the event. Accessible Seating Terms: Wheelchair Accessible: seating location in which there are no stairs that allows for wheelchair or scooter usage. Companion Seat: seating for individuals that are attending an event with someone who requires wheelchair or semi-ambulatory seats. Semi-Ambulatory: seating reserved for those with limited mobility that may require walking a few incline/decline stairs.
read moredeadmau5 / CUBE V3 - 2020 Tour - Brooklyn, NY (Friday)
read moreCash and All Major Credit Cards MUST HAVE PHOTO I.D. & CREDIT CARD USED TO PURCHASE TICKETS WHEN PICKING UP WILL CALL TICKETS 702-693-6143 1-855-234-7469 Group Sales (20+) Opens one hour prior to the first show and closes a half hour after the last show. To better accommodate your needs the box office has requested that special seating accommodations be solicited through their representatives
read moreISTQB® FOUNDATION TRAINING COURSE The aim of this course is to provide you with the knowledge and skills to pass an exam certifying you as an ISTQB® Certified Tester - Foundation Level. Most organisations require this certification as a minimum skill requirement for software testers. In this course you will learn a standardized approach to software testing that will be immediately applicable to your projects. In order to get the certification you will be required to pass a 60-minute exam. Our trainers will fully prepare you by employing scenarios that mirror the exam questions, and by focusing course delivery with a balance of theory and practice. Target group: Functional Tester, Agile Tester, User Acceptance Tester, Test Automation Specialist, Performance Testing Specialist, Testing Team Lead, Test Manager, Business analyst Prerequisites: There are no specific prerequisites for this course. This course is suitable for anyone involved in software testing. Duration: 3 days. Training objectives: Learn aspects of test planning, estimation, monitoring and control. Understand and use international standards and terminology. Understand and implement effective testing techniques. Be well prepared for the exam. Identify the missing testing skills for the career development purposes. This course covers the following areas: Fundamentals of software testing Testing throughout the life cycle (software development models, test levels, test types) Test design techniques (e.g. specification-based or black-box techniques, structure-based or white-box techniques) Static testing (static testing techniques, review process, tool-assisted static analysis) Test management (test organisation, test planning and estimation, test progress monitoring and control, risks) Tools to support testing (types, benefits and risks) Language: English
read moreCash, Visa, MasterCard, American Express, Discover Will Call tickets can be picked up anytime the Box Office is open, thru event start time. Customers must present the actual credit card used to place the order and a valid photo ID. General Information... 202-628-3200 Accessible Seating Only.. 202-661-5065 Box office is open on non-event days from 12pm-4pm (Monday-Friday); closed on non-event Saturdays and Sundays Box office is open on non-event days from 12pm-4pm (Monday-Friday); closed on non-event Saturdays and Sundays *Hours subject to change To better accommodate your needs, Capital One Arena has requested that all accessible seating ticket accommodations be solicited only through their representatives. Please contact a Capital One Arena representative for further help with your ticket purchase.* Advance ticket purchase may be required. * Box office information is subject to change.
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