Visa, Mastercard, American Express ****There is a $6.00 convenience charge on each ticket when purchased at the box office****
Will Call can only be picked up on the day of the show (starting approx 4 hours before show time). The customer must have the Confirmation # and a valid Photo ID to pick up tickets. ID must match name of purchaser to pick up tickets. 2ND Party Will Call is subject to Ticketmaster policy. Please refer inquiries to Ticketmaster Customer Service (800-745-3000).
Main..703-754-6400 TTY...703-754-1696
For the safety of our employees and guests, the box office will be closed until further notice. Please keep checking back here for updates as to when we re-open. We appreciate your understanding.
Mobility Requests can be made through Ticketmaster. Hearing & Visual Impaired - please call 703-754-6400 ask for Box office
Rise Against Hunger is an International hunger relief organization. We provide food and other life saving aid to students and families all over the world. We are looking for a few Hunger Champions that would like to give back to our great cause on Thursday mornings. This shift is great for thise individuals off on Thursdays, Students who might be home schooled and need volunteer hours, or Adults who are retired but are looking to stay active while giving back
We need help in our warehouse with general duties such as helping us set up and break down from our Hunger events, washing of our bins that store our ingredients, inventory, and many others duties. These range from light to heavy.
Come be a part of a great cause, meet some amazing people, and have a great time in the process.
Cash; Check up to $100.00 w/Mass. Driver License; AMEX; Visa; MC; Discover; Diners Club
Pick up tickets starting 2 hours prior to event time. Customer must present the actual credit card used to place order and a photo I.D.
General Info Number:(617) 624-1000 Group Sales (only!): (617) 624-1805/1806 Bruins (617) 624-BEAR (Groups = 25+) Celtics (617) 523-3030 (Groups = 20+) Please do not contact Group Sales regarding sold out games!
TD Garden - Boston | Tickets, Schedule, Seating Chart, Directions (ticketmaster.com) The box office will open 2 hours prior to an event and remain open until one hour after the event begins. Please note the TD Garden Box Office does not sell tickets at the public on sale. All tickets should be purchased via www.ticketmaster.com *Hours subject to change
This is an accessible venue.
Cash, American Express, Mastercard, & Visa.
Will Call is located at the Box Office.
Box Office Telephone: 323-468-1770
The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED
There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.
Course Description:
This Course immerses participants in the overall concepts, Processes, Policies and methods associated with the Service Strategy phase of the Service Lifecycle. The Course covers the Management and control of the activities and techniques within the Service Strategy stage, but not the detail of each of the supporting Processes. This Course is designed using an engaging scenario-based approach to Learning the core disciplines of the ITIL Best Practice and positions the participant to successfully complete the associated exam.
The Course is important for IT professionals working in roles associated with strategic planning, execution and control within a service-based business model. Participants will gain a deeper understanding of the Service Strategy stage of the Service Lifecycle and how activities in this stage may be implemented to enhance the quality of IT service Management within an organization. This Course is of special interest for ITIL Foundation certified professionals extending their qualifications to ITIL Expert (and later ITIL Master) level for which this qualification is a prerequisite.
Through the blended form of Learning, participants benefit from an optimal mix of Learning methods that provides them with the most effective way to build their ITIL knowledge with respect to Service Strategy and learn to apply this knowledge in real life. Participants can complete eLearning modules in their own time to build the right level of knowledge, and then participate in interactive classroom or virtual classroom sessions to apply this knowledge in Practice.
Course Topics:
Course Introduction
● Introductions
● Course Introduction
● Course Learning Objectives
● Unique Nature of the Course
● Course Agenda and Exam Details
● Course Agenda
● ITIL Intermediate Classroom Course
● ITIL Intermediate Expert Program Course
● ITIL Intermediate Classroom Blended Course
● ITIL Intermediate Virtual Classroom Blended Course
● Introduction to Service Strategy
● Purpose and Objectives
● Scope of Service Strategy
● Value to the Business
● Relationship with Other Lifecycle Phases
● Group/Individual Exercise
● Service Strategy Principles
● Basic Approach to Deciding a Strategy
● Strategy and Opposing Dynamics and Outperforming Competitors
● The Four Ps of Service Strategy
● Services and Value
● Utility and Warranty of Services
● Customer Assets, Service Assets, and Strategic Assets
● Service Providers – Types and Choosing Between Them
● Defining Services
● Strategies for Customer Satisfaction
● Service Economics
● Sourcing Strategy
● Strategy Inputs and Outputs with the Service Lifecycle
Service Strategy Processes
● Strategy Management for IT Services
● Service Portfolio Management
● Financial Management for IT Services
● Demand Management
● Business Relationship Management
● Group/Individual Exercise
● Sample Test Questions
● Governance
● Governance
● Strategizing for Governance
● The Governance Framework
● IT Governance
● Governance Bodies
● Relationship of Service Strategy with Governance
● Group/Individual Exercise
● Organizing for Service Strategy
● Organizational Development
● Departmentalization Organization
● Organizational Design
● Service Owner and Business Relationship Manager
● Other Roles
Technology Considerations
● Service Automation
● Service Interfaces
Implementing Service Strategy
● Implementation Through the Lifecycle
● Following the Lifecycle Approach
● Impact of Service Strategy on Other Lifecycle Phases
● Group/Individual Exercise
Challenges, Critical Success Factors, and Risks
● Challenges
● Risks
● CSFs
● Sample Test Question
Exam Preparation Guide
● Mock Exam 1
● Mock Exam 2
Learning Goals:
● Understand Service Management as a Practice and Service Strategy Principles, purpose and objective.
● Understand how all Service Strategy Processes interact with other Service Lifecycle Processes.
● Identify the activities, methods and functions used in each of the Service Strategy Processes.
● Identify the roles and responsibilities within Service Strategy and the activities and functions to achieve operational excellence.
● Measure Service Strategy performance.
● Understand technology and implementation Requirements in support of Service Strategy.
● Identify the challenges, critical success factors and Risks related with Service Strategy.
Course Agenda:
6 hours of self-paced, instructor-supported eLearning
Day 1
● Course Introduction
● Introduction to Service Strategy
● Service Strategy Principles
● Service Strategy Processes
● Governance
● Homework
Day 2
● Organizing for Service Strategy
● Technology Considerations
● Implementing Service Strategy
● Challenges, Critical Success Factors, and Risks
● 2 hours of self-paced, instructor-supported eLearning
Who can Attend?
● CIO/CTOs
● Supervisory staff
● IT Team leaders
● IT Designers
● IT Architects
● IT Consultants
● IT Audit Managers
● IT Security Managers
● Service Test Managers
● ITSM Trainers
We are offering practical billing training on how to upload and process legal aid court bills and LAA claims
What's included?
A discussion with you to understand and identify any particular issues you would like addressed in the training.
A morning or afternoon in-house training session, with as many people as you like, specifically covering the process to get both LAA claims and court bills of costs through the billing process to avoid rejections.
The training includes:
A Power Point presentation at your office,
An overview of the legal aid process with ideas on best practice to ensure claims are processed without delay
Ring binder of guides and our examples,
Our own practical training notes,
Flow charts and step by step guides to follow,
Live example and templates of how to process the cases from start to finish
We also include a free costs clinic for one hour following the training to discuss any problem files you would like our advice on.
If you would like any additional topics covering, just let us know. We also offer training on areas such as legal help billing, high costs cases, managing legal aid cases, maximising costs and costs advice clinics.
Speakers:
Ann Henderson, Director and Joint Head of the Processing and High Costs Teams
Client testimonial: “Ann Henderson is fantastic. Her knowledge of the Legal Aid Agency’s procedure, rules and guidelines is second to none. She has a huge amount of experience and as a result there doesn’t seem to be a legal aid related scenario she hasn’t come across” Abbie Huxley of Burke Niazi Solicitors
Rebecca Bidwell, Director and Joint Head of the Processing and High Costs Teams
Client testimonial: “I wish some of your speakers had been able to speak much longer, there was some really useful information and Rebecca’s High Costs Case topic could have run all afternoon”
Elizabeth Smith – Ramsdens Solicitors LLP
Contact details:
For further information or a copy of our free proposal document please contact services@bidwellhenderson.co.uk at Bidwell Henderson Costs Consultants Ltd or telephone 03333 441 654 to speak to Rebecca Bidwell.
Feedback from some of our recent training attendees:
"Just wanted to compliment you on an excellent seminar yesterday. The speakers were excellent as was the venue"
Tracey Jack - BG Solicitors LLP
"I very much enjoyed your seminar yesterday and left feeling very reassured"
Angela Ward - Howells LLP
If you would like any additional topics covering, just let us know. We also offer training on areas such as:
Legal Help billing
Processing and managing legal aid cases,
Maximising legal aid costs
Costs advice clinics
Legal cashiering
We also offer discounts for booking multiple topics.
Bidwell Henderson Costs Consultants Ltd
T: 03333 441 654
E: services@bidwellhenderson.co.uk
w: www.bidwellhenderson.co.uk
Cash, AmEx, Visa, MC
Pick up tickets one hour prior to the show. Customers must present the actual credit card used to place the order and a photo ID.
(212) 221-1211
Monday - Saturday 10am - 8pm Sunday 12pm - 6pm
Cash, Visa, MC, AMEX and Discover.
Avoid will call lines. Download the Utah Jazz + Vivint Arena app to easily purchase, transfer & sell tickets. Located at Main Ticket Office Will Call generally opens 2 hours prior to event time. Doors open for most events 1 1/2 hours prior.
Vivint Smart Home Arena (801) 325-2000 Utah Jazz (801) 325-2500
Open from 9:00am-5:30pm, Monday-Friday. Open Saturday and Sunday for scheduled events and on sales. Located on Northeast side of Arena (plaza level).