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The Certified Global Port Manager (CGPM) Program - The hallmark of A Port Management Professional

The Certified Global Port Manager (CGPM) Program - The hallmark of A Port Management Professional  Dear colleagues In continuation to our commitment of improving global ports and furthering the interests of ports globally; we, at The Global Ports Forum, are pleased to launch Certified Global Port Manager (CGPM) Program. World Maritime Trade has grown from 2,605 Million MT in 1970 to 10,047 Million MT in 2015, an increase of about 400% in 4.5 decades. Maritime industry across the world has undergone massive structural reforms during this period, in continuous endeavour to effectively and efficiently cater to the need for transportation of seaborne trade. From general cargo vessels, the ships have changed to specialized cargo specific tonnage and from smaller to larger size vessels for economies of scale. Ports and Terminals infrastructure has undergone simultaneous transformation in line with servicing the requirement of type and size of ships being deployed for the trade. In present age of information explosion, well informed customers, keep raising service expectations from their logistics and maritime service providers; benchmark of service standards continuously keep rising along with Value Migration by the customers. Disruptive technological advancement has become the order of the day for sustainability in a competitive environment. Leading Maritime service providers are again trying to adopt integrated approach combining shipping, ports and terminals and hinterland logistics as single point service to get closer to customers; simultaneously adopting technologies like Blockchain. These developments and further advancements in technology, safety and security norms, standards operating procedures are posing a number of challenges to the Managements in Ports and Terminal Industries. Ports and Terminals need to keep themselves updated with the best practice in master planning; attractive legal, policy, financial and commercial framework; construction and project management; operational norms and performance parameters benchmarking with global standards as well as on-going practice of delivering best value for money to the customers. Leading Port and Terminal organizations with futuristic vision and foresight, support manpower development by relevant training in order to prepare their own personnel to face challenges caused by high paced transformation and to make the key managers “future – ready”. The latest launch of Certified Global Port Manager (CGPM) Program by Global Ports Forum is a major initiative to support Training and Development functionaries of leading Ports and Terminals in their endeavours to develop core competence among their key managers. What is CGPM The CGPM Program is similar to Chartered Financial Analyst (CFA) program for the financial sector. CGPM will be used as a benchmark standard for mapping competence and measuring capabilities for Port and Terminal management functions among identified key managers. CGPM award will be an accreditation to the managers undergoing the program with due recognition to their capabilities. CGPM is a new professional qualification on Ports and Terminals management. Advantages of CGPM CGPM is an international benchmark of excellence that will be awarded to selected Ports and Terminals managers which will make the CGPM qualified managers stand out among the others. Top management will identify CGPM managers as those with competence with significant experience, skills and knowledge in Ports and Terminals management. CGPM provides foundation for a sound and prospective career in Ports and Terminals management and thus acts an incentive for leaders and performers in the Ports / Terminal organizations. Process of CGPM award CGPM program is governed by a Qualification Review Board (QRB) which comprises leading international experts from Ports and Terminals industry and academicians. Upon satisfying the criteria and requirements of the QRB and subject to the level of competency and responsibility, successful participants will be permitted to undertake the 5 days Global Ports Management program. On completion of the 5 days Management program, participants will prepare a submit a project report. On approval of the project report by the QRB, the participants will be awarded the CGPM title. CGPM holders are entitled to use the title of CGPM in recognition of their competence. Qualifying for CGPM: To qualify as CGPM candidate, you must have relevant experience in ports / terminals / related industries and obtain minimum 25 points from the following criteria:   Validity of CGPM CGPM award needs to be re-certified every five years. For the purpose of monitoring continued development, all certified CGPM managers would be required to maintain proper records of projects undertaken by them duly endorsed by their employers. These records will form the basis for renewal of certification after five years. CGPM status will be void after five years in case of non-renewal. How to apply for CGPM The process of CGPM certification may take between 3 to 6 months depending on date of application preceding Global Ports Management Program being conducted two times a year by The Global Ports Forum. Candidates / sponsoring organization are required to submit the following documents to the QRB along with prescribed registration fee: Academic qualification certificates Work experience certificates Professional membership certificates Self assessment form (with minimum 25 points) Qualification Review Board (QRB) will review each application and upon successful assessment by QRB, candidates will be permitted to enrol for 5 days Global Ports Management Program. Schedules of the 5 days GPF Executive Program in Global Ports Management Oct 28 - November 01, 2019 Singapore   STRUCTURE This five days Management program provides intensive classroom coaching combined with interactive workshops, individual and group case studies and participants’ presentations on all important subjects. SIGNIFICANCE AND RELEVANCE OF THE MANAGEMENT PROGRAMS This five days training program aims to prepare executives in Ports and Terminals – authorities, developers, operators, financers, shipping companies, ports and logistics service providers, port consultants, other allied industries and services; to assume higher level of roles and responsibilities by providing them an overall framework of Ports Business. The program provides the basic concepts, tools, information and knowledge to participants about the Ports and terminals. A bird’s eye-view on Integrated functioning of complex Port and terminals organizations – defining and understanding Vision, Mission, Objectives and goals. Cohesive functioning of all the departments facilitates achieving common goals and objectives. The program provides a platform to the participants to develop a comprehensive understanding and knowledge on ports and terminal management, administration and efficient operations. While majority of Ports and terminals executives possess requisite knowledge and expertise in their assigned roles and responsibilities, very few claim to have an overall understanding and clarity in the integrated functioning of the ports and terminals organizations. Clarity and understanding of overall comprehensive functioning of the port and terminal helps in mutual co-operation among departments thereby delivering seamless and smooth services to customers for customer delight and improved level of financial performance. This in turn may lead to satisfied stakeholders in the ports and terminals. In a constantly changing environment of the ports and terminals industry, with high degree of value migration; every port and terminal needs to deliver best value to the customers. All port and terminal organizations need to develop their manpower to be prepared with requisite training in order to respond to changing demands in important aspects of services parameters in a proactive manner. The 5 days Classroom training of the Management Program encompasses all major and important functions of the ports and terminals – their basic practices, international norms and standards to benchmark against best practices at the operational level. With a total of over eight decades of experience in ports and terminals planning, development and operations; experienced course directors from Global Ports Forum have put in their expertise to share the best practices and benchmarks in line with world class standards and norms, making the participants to aim in quest of excellence. PROGRAM DETAILS (daily 9.00am to 5.00pm) Day 1 – World Maritime Trade and development of international ports. Understanding Role of Ports as vital gateways for national trade and economic development. Changing role of Ports as most essential link in the international logistics and supply chain. Types of Ports and classification of ports and terminals based on nature of business and customers to be served – passengers and different types / categories of cargo. General or multi-purpose ports v/s specialized ports - Advantages and disadvantages. Classification of Ports and terminals based on ownership / operation structure. Classroom training followed by case studies, group discussions and presentations. Day 2 – Port Business analysis. Understanding dynamics, market forces and elements which impact the ports business. Analysis of each factor and extent of its influence on the port business volume and revenue. Mapping competition activities and market environment scan. Discussion on case study of one or two ports examples. Process of Port Development for new project sites and existing project sites. Site selection, prefeasibility studies, plans for environment management, project funding and financing options and structure; Legal and commercial terms – concession agreements. Classroom training followed by case studies, group discussions and presentations. Day 3 – Site investigation and detailed studies, preparation of bankable Detailed Project Report (DPR), achieving Financial Closure for the project, negotiation of legal and commercial terms and signing concession agreement. Classroom training and group discussions. Day 4 – Pricing and tariff – understanding price sensitivity vis-a-vis competition, different revenue elements against type of services and tariff preparation. Determination of business volume for the life of the project as per terms of concession agreement. Understanding different capital costs and operating costs for each operation. Based on revenue and costs, arriving at profitability and preparing basic financial model with user friendly dashboard for investment decisions. Classroom training and case study with practical exercise of financial modelling. Day 5 – Operating procedures for Marine, dry bulk cargo, liquid bulk cargo and container operations. As well as all support services like Engineering Services, warehousing, transport & logistics – road / rail operations, Safety & Security, Marketing and Business Development. Preparation of check lists and work instructions as a part of Integrated Management System. Classroom training and case studies. Enrolment for the 5 days Global Ports Management Executive Program is essential to the attainment of CGPM. Details for enrolment are available as per the link:- http://globalportsforum.com/forthcoming-gpf-executive-programmes/4th-executive-program-on-global-ports-management/ Details of 1st GPF Executive Program on Global Ports Management, 29 April to 03 May 2017, Singapore, Hotel Novotel Singapore Clarke Quay, Singapore Executive Program details: globalportsforum.com/1st-gpf-executive-program-on-global-ports-management-29-april-to-03-may-2017-singapore/ Photos of events: www.facebook.com/pg/The-Global-Ports-Forum-1592509770984865/photos/?tab=album&album_id=1941141246121714 PROJECT REPORT At the end of the 5 training program, each participant will be given a topic on ports / terminal industry. Participants would be required to prepare a project report and submit the same within a period of 3 months for critical evaluation and review by the course director, who will award suitable grade to each participant as per contents and quality of the project report. The project report will then be submitted to QRB for review. On successful completion project report duly approved by QRB, successful candidates will be awarded CGPM certification during Global Ports Forum event which may be attended by the candidates. The next event is 2018 Global Ports Forum Awards at Dubai on 22 February, 2018, details are as per link: http://globalportsforum.com/nominations-open-2018-global-ports-forum-awards-2222018/ Costs: Inclusive of the attendance of Global Ports Management Program, CGPM Registration, Qualification and Administration: On or Before 28 Aug 2019: The ‘Early Bird’ Rate is USD 8595.00 – Save USD600! Special Offer! – 3 Delegates For The Price of 2 in This Category! Save USD 8995.00! From 29 Aug 2019: The Regular Rate is USD 9595.00 Special Offer! – 3 Delegates For The Price of 2 in This Category! Save USD9195.00! Note: All fees stated include luncheons, refreshments and complete set of documentation. It does not include the cost of accommodation, visa fees and travel. Register Now! To register, please submit the following details to thomasng@globalportsforum.com: Name: Position: Organisation: Address: Tel: Fax: Email: What Best Describes Your Industry Sector?: Billing information: For cheque payments: To be made payable to ‘Global Ports Forum Pte. Ltd.’ Please do not send post-dated cheque. For telegraphic transfers: Account Name: Global Ports Forum Pte. Ltd., Account No. : 695 477 141 001. Beneficiary Bank: Oversea-Chinese Banking Corporation Limited, Singapore. (Swift: OCBCSGSG), Address : 65 Chulia Street #01-00, OCBC Centre, Singapore 049513. Please supply confirmation via email of the TT from your bank. Transmitting bank charges must be paid by sender. Please quote both delegate and company name as reference. Kindly note that as we are providing a special rate for ‘early bird’ sign up, we will need to receive your company payment by 28 Aug 2019 to enjoy the discount. Look forward to welcoming you at the executive programme! Kind regards Thomas Ng Chairman The Global Ports Forum GLOBAL PORTS FORUM PTE. LTD. 10 Anson Road #27-15 International Plaza Singapore 079903 Website: www.globalportsforum.com/ Mobile: +65 9684 3289 DID: +65 65197662 Fax: +65 6725 8438 Email: thomasng@globalportsforum.com Terms & Conditions: No delegate registration will be accepted without completing registration details and full payment. Upon receipt of your registration details and full payment, further programme information will be emailed to you including your proforma invoice and, if required, a letter of invitation for entry visa application. Delegates will not be admitted unless payment has been received in Full. Flights, Airport Transfers and Accommodation are not included in your delegate registration fee. Refund Policy – a reimbursement of the registration fee, minus administrative charges will only be made if the participant has notified Global Ports Forum Pte. Ltd. in writing that he/she is unable to attend the event no less than 45 days prior to the commencement of the event. No cancellation is allowed after that, but a replacement with another participant is allowed. This programme is subject to change without notice, E&O.E.

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Boston Bruins vs. Colorado Avalanche

Cash; Check up to $100.00 w/Mass. Driver License; AMEX; Visa; MC; Discover; Diners Club Pick up tickets starting 2 hours prior to event time. Customer must present the actual credit card used to place order and a photo I.D. General Info Number:(617) 624-1000 Group Sales (only!): (617) 624-1805/1806 Bruins (617) 624-BEAR (Groups = 25+) Celtics (617) 523-3030 (Groups = 20+) Please do not contact Group Sales regarding sold out games! TD Garden - Boston | Tickets, Schedule, Seating Chart, Directions (ticketmaster.com) The box office will open 2 hours prior to an event and remain open until one hour after the event begins. Please note the TD Garden Box Office does not sell tickets at the public on sale. All tickets should be purchased via www.ticketmaster.com *Hours subject to change This is an accessible venue.

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Colorado Rockies vs. Los Angeles Dodgers

Types of payment accepted are Cash, Check, Visa, MasterCard, American Express and Discover. Will Call is defined as tickets left by the Colorado Rockies, tickets purchased via mail, online or telephone orders that were not mailed, and tickets left by a third party. Will Call is generally available during regular ticket office hours at the Coors Field Main Ticket Office at 20th and Blake Streets. Guests must present a photo I.D. to pick up tickets. Tickets must be left under the name of the person who will pick them up. If there is a need to change the Will Call name, the Guest must contact Will Call prior to game time at (303) 292-0200. Call (303) ROCKIES for all your inquires. After February 11, 2012, regular ticket office hours are Monday through Friday, 9:00am to 6:00pm, and Saturday, 9:30am to 4:00pm, with extended hours on home game days, remaining open until approximately 30 minutes after the conclusion of the game. Sunday home game days only, the ticket office will open at 9:00am remaining open until approximately 30 minutes after the conclusion of the game. There are approximately 1,000 accessible and companion seats available throughout Coors Field. When purchasing seats, please indicate to the ticket seller (whether ordering by phone or in person) that you require accessible seating. If you are mailing your order, indicate this request on your mail order form. Even though a game may be "sold out" for other areas, there may still be accessible and companion seating available. Despite the "sold out" status, unsold accessible and companion seating will remain reserved for persons with disabilities, with the following exception: on the day of a sellout when there are enough seats to meet the needs of our Guests with disabilities, a percentage of the unsold accessible and companion seating may be made available to the public. The remaining inventory will continue to be reserved for our Guests with disabilities. Additionally, please note that only certain areas will be sold, and there is not a specific time they will be available.

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Denver Broncos v Los Angeles Chargers HALF PRICE GAME

Cash, Visa, MC, Discover and American Express only. Photo ID is required for all events. Tickets will only be released to the person whose name is on the envelope. Note: Broncos half-price tickets are only available via mobile delivery. There is no will call for half-price tickets. (720)258-3333 Denver Outlaws Information: 720-258-3600 8:00am-5:00pm Monday - Friday 9:00-End of half time on Game Day ADA seating may be purchased via Ticketmaster at Ticketmaster.com or by calling 800-745-3000. Limit of 4 ADA seats per customer. For ADA assistance/inquiries, please call 720-258-3337.

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“The Art of Unity” exhibit at Chauvet Arts

Join Chauvet Arts for “The Art of Unity” exhibit, a timely rotating show featuring the gallery's diverse roster of acclaimed artists during a time when artists are uniting more than ever. For more information about CHAUVET Arts, featured artists and upcoming exhibitions, please visit www.chauvetarts.com. 215 5th Avenue North Nashville, TN 37219 Open to the public five days a week, Tuesday through Saturday, 10 a.m. to 5 p.m.

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Chicago Blackhawks vs. Vancouver Canucks

The United Center Box Office accepts Cash, Visa, MasterCard, American Express and Discover Card. Tickets held at Will Call can be picked up beginning 90 minutes prior to the start of the actual event. E-TICKET /PRINT AT HOME & MOBILE TICKETING If you chose Print-at-Home as your delivery method, your tickets will be sent to the email address used at the time of purchase in the form of a .pdf and must be printed on paper in advance for entry. Print at Home tickets cannot scanned at the venue from a mobile device. Choosing mobile entry allows the convenience of using your smartphone as your game ticket. You no longer need to bring your physical tickets to the game. This includes season tickets and single game tickets purchased online or forwarded by email through authorized outlets including Chicagoblackhawks.com, Chicagobulls.com, ClickTix, Ticketmaster.com or other United Center approved outlets. Mobile entry requires a valid QR code. (312) 455-4500 (312) 455-4519 (TTY) Monday-Friday, 11:00 a.m. until 6:00 p.m. Saturday, closed if no performance Sunday, closed if no performance *Hours subject to change depending on event schedules. Not only is the United Center designed to 100% ADA compliance, but each team member has been specifically trained in assisting our guests with special needs. Should you have any questions regarding the accessibility of the arena or for ticket information, please call 312-455-4653 and ask for Guest Relations (312-455-4519 TTY). Tickets in wheelchair accessible areas are available on all levels of the United Center, and the arena offers 100 disabled parking spaces located in parking Lot G off of Damen Avenue. All washrooms, restaurants, first aid station, seating areas, Cash Stations, box offices, Concession stands and drinking fountains are all wheelchair accessible.

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Dallas Cowboys vs. Atlanta Falcons

Cash, MC, Visa, Amex Will Call Will Call is available at AT&T Stadium Ticket Office locations at Entry A on the northeast side of the stadium and at Entry F on the southwest side of the stadium. Will Call ticket windows open three (3) hours prior to most events. To claim tickets at Will Call, a photo ID and the credit card used to purchase the tickets must be presented. For Cowboys games, only the account holder of record may pick up tickets. A person other than the account holder may pick up tickets from Will Call provided that they present written and signed authorization from the account holder along with a copy of the account holder's photo ID. AT&T Stadium Ticket office: (817) 892-5000 AT&T Stadium/Art Tours Ticket Office: (817) 892-8687 9-5 Monday-Thursday, and 9-4 Friday Accessible Seating in all levels of the venue. ADA/Accessibility AT&T Stadium is committed to guests with disabilities. Our facilities are fully accessible and we provide a wide range of services and amenities for guests with special needs. AT&T Stadium is designed with accessible parking, accessible vehicle drop off areas, power assisted doors, restrooms, concessions, water fountains, ATMs, and seating areas. Guests can receive more information by visiting one of our Guest Services Centers located on the concourse behind Sections 219, 244, 420 and 451 or at a Concierge desk located on the club and suite levels. In order to provide maximum flexibility in our wheelchair accessible seating areas, folding chairs will be provided for companion seating. ADA Ticket Fraud ADA ticket fraud includes, but is not limited to, the misrepresentation of a disability. Management reserves the right to take appropriate action regarding misrepresentation, which may result in relocation, revocation of tickets or ejection. Wheelchairs A limited number of wheelchairs are available for transporting guests from the gates to their stadium seating location. Guests are asked to supply their own wheelchair if they need one for the duration of the event. Guests may arrange for wheelchair assistance by contacting an event staff member at any entrance. In addition, wheelchair escort reservations can be made, in advance, by calling the Guest Services Hotline at (817) 892-4161. Guests needing assistance after the event should contact an event staff member, security personnel or visit one of the Guest Services Centers located on the concourse behind Sections 219, 244, 420 and 451. Guests in suite and club areas should contact the Concierge desk on their level to request a wheelchair escort or additional assistance. HEARING IMPAIRED PATRONS -------------------------------------- - Sell Regular Seating - Hearing Impaired Devices and Information Available at Guest Services Centers Located at Sections 219, 244, 420, and 451 or at a Concierge Desk on the Club and Suite Levels

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