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Lean Six Sigma Black Belt

Dates:  Jan. 10, 11, 17, 18, 24, 25, 31, Feb. 1, 8, 9, 2020 Overview Lean Six Sigma is a two-stage approach which drives continual improvement in organizations and strives towards greater than 99% efficiency. Lean refers to maximizing customer value and minimizing the areas of waste in processes; creating enhanced customer satisfaction and less wasted resources. Six Sigma is the ongoing effort to continually reduce product and process variation through a defined project approach.  This is an 80-hour course that provides a structured approach in defining Six Sigma Project and measuring opportunities, robust problem solving, use statistical tests to measure and improve processes and tools to sustain performance. Course Outline ·         INTRODUCTIONo   Innovationo   Lean Six Sigma Green Belt Introductiono   What is Lean Six Sigma?·         DEFINE PHASEo   Voice of the Customero   Project Definitiono   Introduction to Process Mappingo   Identifying Quick Winso   Define Case Study·         MEASURE PHASEo   What to Measureo   Data Collection Plano   Operational Definitiono   Sampling Overviewo   Measurement System Analysiso   Concept of Stability & Normality·         MEASURE PHASEo   Statistical Summarizationo   Baseline Capability – Sigma Levelo   Measure Case Study·         ANALYZE PHASEo   Process Analysiso   Cause & Effect Diagramo   Pareto Analysiso   FMEAo   Hypothesis testingo   Correlation Analysiso   Regression Analysiso   Analyze Case Studyo   Box Plot Analysis·         IMPROVE PHASEo   Solution Identificationo   Implement Solutiono   Evaluate resultso   Improve Case Study·         CONTROL PHASEo   Standardize & Sustaino   Improvementso   Confirm Goal Attainmento   Project Closureo   Control Case Studyo   Final Test Who Should Attend -  Executives, Managers, Supervisors, Reports Analysts What Will I Learn A structured approach to opportunity identification and problem-solving Performance data collection, baselining and analytics Targeted interventions and improvement strategies A standard approach to sustain performance and best practices  How Will I Benefit Understand Lean Six Sigma Methodology and its application in your workplace Institutionalize usage of Lean Six Sigma Build a culture of excellence across the organization Improve bottom-line performance indicators

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Disney On Ice presents Dream Big

Visa, MC, Discover, American Express and Cash Open 2 hours prior to the event. Must present a photo ID, the confirmation number, or the credit card used to place the order. Ticket Office Info-line: (260) 483-1111 Ticket Charge-By-Phone Number: (800) 745-3000 Summer Ticket Office Hours: Monday-Friday 10:00am - 5:00pm Saturday: Closed* Sunday: Closed* *Open Saturday & Sunday for any ticketed events. Accessible seating is available at all points of purchase. Seating is reserved for sight/hearing impaired patrons and special amenities are available, i.e. Hearing Devices and Sign Language interpreters. Please contact the Memorial Coliseum Box Office at 260-483-1111 if you should need special amenities. You may also contact the venue's TTY machine at 260-480-2108.

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Hamilton (Touring)

Cash, American Express, Mastercard, & Visa. Will Call is located at the Box Office. Box Office Telephone: 323-468-1770 The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.

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Hamilton (Touring)

Cash, Debit, American Express, MasterCard & Visa. The Box Office is located on the Canal Level. Note: Please arrive at Box Office early if picking up tickets. Customers must present the actual credit card used when placing the order and photo ID. Toll free: 1.844.985.ARTS (2787) Parking: 613.947.7000 Ext 488 / Toll Free 1.866.850.ARTS (2787) Ext 488 Lost And Found: 613.947.7000 Ext 212 / Toll Free 1.866.850.ARTS (2787) Ext 212 1 Elgin (formerly le café): 613.594.5127 Monday to Saturday: 10:00 am to 9:00 pm Sundays & Holidays: Closed except when a performance is schedule, the Box Office will open 2 hours prior to curtain until 15 minutes after the curtain time of the last performance. Please Note: The NAC Box Office is NOT a Ticketmaster Ticket Centre. The NAC Box Office sells tickets for NAC performances only! This includes shows presented at the NAC by other promoters and shows sponsored by the NAC but held elsewhere. Please Note: The NAC Box Office is NOT a Ticketmaster Ticket Centre. The NAC Box Office sells tickets for NAC performances only! This includes shows presented at the NAC by other promoters and shows sponsored by the NAC but held elsewhere. Special tickets are available for patrons in wheelchairs, as well as for the visually impaired. For availability, please contact the NAC Box Office at 1.844.985.ARTS (2787). Seating for patrons in wheelchairs may also by purchased online. Visit https://nac-cna.ca/en/visit/accessibility for information regarding venue accessibility.

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Pittsburgh Penguins vs. New Jersey Devils

412-642-1800 During the Pittsburgh Penguins hockey season, the DICK'S Sporting Goods Box Office at PPG Paints Arena will be open: Monday – Friday, 10:00 AM – 5:00 PM and Saturday, 10:00 AM – 2:00 PM. Sundays that are event days will vary based on the event time but opening hours will always be 10:00 AM with the Box Office remaining open up through the start of the event.

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Hamilton (Touring)

Cash, American Express, Mastercard, & Visa. Will Call is located at the Box Office. Box Office Telephone: 323-468-1770 The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.

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Chicago Blackhawks vs. Detroit Red Wings

The United Center Box Office accepts Cash, Visa, MasterCard, American Express and Discover Card. Tickets held at Will Call can be picked up beginning 90 minutes prior to the start of the actual event. E-TICKET /PRINT AT HOME & MOBILE TICKETING If you chose Print-at-Home as your delivery method, your tickets will be sent to the email address used at the time of purchase in the form of a .pdf and must be printed on paper in advance for entry. Print at Home tickets cannot scanned at the venue from a mobile device. Choosing mobile entry allows the convenience of using your smartphone as your game ticket. You no longer need to bring your physical tickets to the game. This includes season tickets and single game tickets purchased online or forwarded by email through authorized outlets including Chicagoblackhawks.com, Chicagobulls.com, ClickTix, Ticketmaster.com or other United Center approved outlets. Mobile entry requires a valid QR code. (312) 455-4500 (312) 455-4519 (TTY) Monday-Friday, 11:00 a.m. until 6:00 p.m. Saturday, closed if no performance Sunday, closed if no performance *Hours subject to change depending on event schedules. Not only is the United Center designed to 100% ADA compliance, but each team member has been specifically trained in assisting our guests with special needs. Should you have any questions regarding the accessibility of the arena or for ticket information, please call 312-455-4653 and ask for Guest Relations (312-455-4519 TTY). Tickets in wheelchair accessible areas are available on all levels of the United Center, and the arena offers 100 disabled parking spaces located in parking Lot G off of Damen Avenue. All washrooms, restaurants, first aid station, seating areas, Cash Stations, box offices, Concession stands and drinking fountains are all wheelchair accessible.

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Harry Potter and the Cursed Child - Parts 1 & 2 Sat 14:00 & 19:30

Tickets left at the box office for collection may be picked up on the day, during the hour before the performance starts. Please take the credit card used to make the booking and the Ticketmaster booking reference number as proof of purchase. Ticketmaster UK: 0870 154 40 40, International: 00 44 161 385 3500 Monday - Saturday 10:00 - 18:00 and occasionally on Sunday. Infra red hearing system with no deposit required. For special needs seating please call 0844 412 4648. Disabled toilet situated in the rear Stalls with ground level access There is no limit to the amount of Guide Dogs (within reason of course)

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