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Hamilton (Touring)

Cash, American Express, Mastercard, & Visa. Will Call is located at the Box Office. Box Office Telephone: 323-468-1770 The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.

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“The Art of Unity” exhibit at Chauvet Arts

Join Chauvet Arts for “The Art of Unity” exhibit, a timely rotating show featuring the gallery's diverse roster of acclaimed artists during a time when artists are uniting more than ever. For more information about CHAUVET Arts, featured artists and upcoming exhibitions, please visit www.chauvetarts.com. 215 5th Avenue North Nashville, TN 37219 Open to the public five days a week, Tuesday through Saturday, 10 a.m. to 5 p.m.

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Barcelona Taste Food Tour, Gothic Quarter // Wednesday, 8 January

The Gótico Tapas Tour takes you through Barcelona’s famous Gothic Quarter, in the Ciutat Vella (old city) – past Roman walls, alongside cathedrals, through precious plazas and, most importantly, in-and-out of small local restaurants that will leave you sated, jolly, and with a better understanding of local Catalan and national Spanish cuisine.  Gótico was our first tour, is our first love, and remains a great traditional option in Barcelona’s most historic setting.  First time in Barcelona?  This is the one for you!  The low-down on our Barcelona tapas tour This is not a historical walking tour with a snack at the end. Our 3 hour tour stops in 3 small food establishments, ranging from high-quality specialty shops to home-style tapas restaurants, each one with its own scrumptious specialties for you to taste. Your knowledgeable guide will safely lead you, all the while sharing stories about Barcelona life, food and history. You will enjoy all the cuisine, and, due to the small size of the group, you will also enjoy a more personal, relaxed experience. Our tour groups are typically no larger than 6; meaning we can discreetly visit venues loved by locals and genuinely enjoy each other’s company. Indeed, by the end of the night we usually feel we’ve made lifelong friends!

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Monster Jam

MasterCard, Visa, American Express, Discover & Cash Will Call is located at the main ticket office on the east side of the Dome at the Broadway Central Entrance (between entries B & C). Will call tickets can be claimed only by the person whose name appears on the ticket envelope. Customer must present actual credit card used for purchase, confirmation number and valid photo identification to receive tickets. DOME AT AMERICA'S CENTER: (314)342-5000 DOME AT AMERICAS CENTER BOX OFFICE Usually open only on show days. This varies depending on the events that are on sale. Please call the box office for more information. On show days, the box office opens three 3 hours prior to ticketed show time until one 1 hour past the ticketed show time. The Dome at America's Center is fully compliant with all ADA accessibility guidelines. Accessible seating for events may be purchased online or over the phone.

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HDI Support Center Team Lead 2 Days Training in Seoul

Course Description: Support center team leads serve as the communication link between the team and the manager as well as the first point of internal escalation for the customer. HDI Support Center Team Lead (HDI-SCTL) training ensures that participants learn how to deliver exceptional customer support, promote Process improvement, coach for success, and take charge of the day-to-day operational activities of a team. This Course is designed for support professionals who need to develop fundamental Management and leadership skills. Course Topics: Unit 1 : Support Center Overview ●     The Evolution of the Support Center ●     The Role of the Support Center Unit 2 : Role of the Support Center Team Lead ●     The Role of the Support Center Team Lead ●     Effective leadership ●     Emotional Intelligence ●     Managing Relationships Unit 3 : Business planning and Strategy ●     Strategic Perspective ●     Building a Service and Support Strategy ●     Service Level Management ●     Standard Operating Procedures ●     Business Alignment Unit 4 : Support Center Processes ●     Best Practices for Support ●     Service Operation ●     Additional Processes ●     Knowledge Management Unit 5 : Support Delivery Methods & Technology ●     Support Center Infrastructure ●     Support Tools & Communication Channels ●     Service Delivery Methods ●     Cloud Services ●     Service Management Systems Unit 6 : Workforce Management & Training ●     Workforce Management ●     Sourcing and Recruitment ●     Training Unit 7 : Communication & Coaching ●     Communication Skills ●     Global Awareness ●     Managing Conflict ●     Coaching Unit 8 : Teamwork, Motivation, & Retention ●     Teamwork ●     Motivation, Rewards, and Recognition ●     Performance Management ●     Retention Unit 9 : Metrics and Quality Assurance ●     Metrics ●     Quality Assurance ●     Using Surveys ●     Performance Reporting ●     Promoting the Support Center  Learning Goals: ●     Essential team lead Management and leadership skills. ●     The importance of service level agreements, and operating level agreements. ●     The ITIL Processes of incident, problem, change, release, asset, and configuration Management ●     An overview of security Management and knowledge Management. ●     Strategies for managing conflict. ●     The essentials of people Management: hiring, scheduling, evaluating, and retaining employees ●     An eight-step method for effective coaching. ●     Proven team-building and motivational techniques. ●     Essential performance metrics and key performance indicators.  Course Agenda: Day 1 ●     Support Center Overview ●     Role of the Support Center Team Lead ●     Business planning and Strategy ●     Support Center Processes ●     Support Delivery Methods & Technology Day 2 ●     Workforce Management & Training ●     Communication & Coaching ●     Teamwork, Motivation, & Retention ●     Metrics and Quality Assurance  Who can Attend? ●     Technical support professionals who must understand support center Processes and Best Practices and master important daily functions like quality assurance monitoring, coaching, and escalation. ●     Individuals who are preparing for the HDI Support Center Team Lead certification exam.

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Holiday Gift Collective brings together seven East Bay female artisans in Lafayette, CA

Holiday Gift Collective brings together seven East Bay female artisans in Lafayette, CA San Francisco, CA – With a global pandemic and wave of fires, many small businesses have shuttered under the conditions, while others have united in finding new ways to sustain themselves and support their local communities through their crafts. Contra Costa County recently moved into Tier 2, allowing for the return of indoor retail shopping under state guidelines. The artisans and women behind Holiday Gift Collective are thrilled at the opportunity to safely showcase their goods and boost their local economy just in time for the holidays. The idea for Holiday Gift Collective was born from the shared values of each of the participating artisans as well as from the #shoplocal movement which encourages people to invest in their communities with the goal of strengthening the economy. Holiday Gift Collective is a union in support of community and equality, and will offer home goods, jewelry, gourmet foods, and more. In addition to continuing to pave the path for aspiring female entrepreneurs, Holiday Gift Collective hopes to encourage the community to work together in the fight against climate change. Brands such as Planet Renu, SIP, and Hofssi Chocolates will be presenting a variety of eco-friendly and ethically sourced products. Joining the list of green businesses will be Hollie's Homegrown, a local organic herb farm on a mission to create the highest quality herbal food and body products. All together, they will provide Holiday Gift Collective customers with unique and special gift options that reduce our carbon-footprint. To learn more about the women behind Holiday Gift Collective, visit their sites: Anne Morrison Rabe Photography, Annie Chrietzberg, Hofssi Chocolates, Hollie’s Homegrown, Manjusha Jewels, Planet Renu, and SIP (Seriously Imbibed Products). Located at 3539 Plaza Way, Lafayette, CA, the pop-up will run Sunday, Nov. 1 through the end of the holiday season from 10 a.m. to 5 p.m. Local guest artisans will be featured on a rotating basis. ### Contacts Holiday Gift Collective: Sanjiv Chawla sanjiv@manjushajewels.com

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