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Lean Six Sigma Black Belt

Dates:  Jan. 10, 11, 17, 18, 24, 25, 31, Feb. 1, 8, 9, 2020 Overview Lean Six Sigma is a two-stage approach which drives continual improvement in organizations and strives towards greater than 99% efficiency. Lean refers to maximizing customer value and minimizing the areas of waste in processes; creating enhanced customer satisfaction and less wasted resources. Six Sigma is the ongoing effort to continually reduce product and process variation through a defined project approach.  This is an 80-hour course that provides a structured approach in defining Six Sigma Project and measuring opportunities, robust problem solving, use statistical tests to measure and improve processes and tools to sustain performance. Course Outline ·         INTRODUCTIONo   Innovationo   Lean Six Sigma Green Belt Introductiono   What is Lean Six Sigma?·         DEFINE PHASEo   Voice of the Customero   Project Definitiono   Introduction to Process Mappingo   Identifying Quick Winso   Define Case Study·         MEASURE PHASEo   What to Measureo   Data Collection Plano   Operational Definitiono   Sampling Overviewo   Measurement System Analysiso   Concept of Stability & Normality·         MEASURE PHASEo   Statistical Summarizationo   Baseline Capability – Sigma Levelo   Measure Case Study·         ANALYZE PHASEo   Process Analysiso   Cause & Effect Diagramo   Pareto Analysiso   FMEAo   Hypothesis testingo   Correlation Analysiso   Regression Analysiso   Analyze Case Studyo   Box Plot Analysis·         IMPROVE PHASEo   Solution Identificationo   Implement Solutiono   Evaluate resultso   Improve Case Study·         CONTROL PHASEo   Standardize & Sustaino   Improvementso   Confirm Goal Attainmento   Project Closureo   Control Case Studyo   Final Test Who Should Attend -  Executives, Managers, Supervisors, Reports Analysts What Will I Learn A structured approach to opportunity identification and problem-solving Performance data collection, baselining and analytics Targeted interventions and improvement strategies A standard approach to sustain performance and best practices  How Will I Benefit Understand Lean Six Sigma Methodology and its application in your workplace Institutionalize usage of Lean Six Sigma Build a culture of excellence across the organization Improve bottom-line performance indicators

Disney On Ice presents Into the Magic

Cash, American Express, Discover Card, MasterCard and Visa. Will Call tickets can be picked up at the Will Call window beginning 1 1/2 hours prior to the event start time. Customers must have their Confirmation Number and Photo Identification. For information about events at the Van Andel Arena, call (616) 742-6600. The Van Andel Arena box office is currently closed for daily ticket sales. The Van Andel Arena box office will be open limited hours based on the event schedule. The outside box office window at DeVos Performance Hall, located at 303 Monroe Ave NW, is currently open Monday through Friday, 11 AM - 3 PM, for ticket sales for DeVos Performance Hall, Van Andel Arena and select DeVos Place events. Grand Rapids Griffins tickets can NOT be purchased at the box office. For box office hours, please visit https://www.vanandelarena.com/p/events-and-tickets/ticketing-information. Customers needing special seating arrangements may purchase tickets online at Ticketmaster.com, or by visiting the Van Andel Arena Box Office prior to the event. Accessible Seating Terms: Wheelchair Accessible: seating location in which there are no stairs that allows for wheelchair or scooter usage. Companion Seat: seating for individuals that are attending an event with someone who requires wheelchair or semi-ambulatory seats. Semi-Ambulatory: seating reserved for those with limited mobility that may require walking a few incline/decline stairs.

Les Miserables

All major credit cards accepted on the 24 hr booking line. Tickets left at the box office for collection may be picked up on the day, during the hour before the performance starts. Please take the credit card and Ticketmaster Booking Reference Number as proof of purchase. Ticketmaster UK: 0870 154 40 40 International: 00 44 161 385 3500 The theatre box office is open from 10:00 until curtain up Monday to Saturday. For special needs seating please call the venue on 0844 482 5137.

San Francisco 49ers vs. Arizona Cardinals

Visa, American Express, Mastercard Will Call tickets may be picked up at the Visa Box Office at Levi's® Stadium. The Will Call windows open three (3) hours prior to the event. Will call tickets can be claimed only by the person whose name appears on the Will Call envelope. Government issued photo identification is required. ***** Bag Policy - All Events ***** In compliance with the NFL's Bag Policy, Levi's® Stadium prohibits all bags, backpacks and other carriers from being brought into the stadium with the following exceptions: NFL approved clear plastic bags (12 x 6 x 12) One gallon clear plastic zip lock type bags Small Clutch Bag (the size of an adult hand) (4.5 x 6.5) All approved bags are subject to inspection upon entry and are subject to additional inspections within the stadium. 415-GO-49ERS (415-464-9377) 9AM to 5PM Monday through Friday, Accessible seating for patrons requiring wheelchair access is available with up to 3 companions. FOR ALL OTHER ACCESSIBLE AND LIMITED MOBILITY CONCERNS, PLEASE CALL (415) 467-9377

Hamilton (Touring)

Visa, MasterCard, American Express, Cash, Discover Please pick up tickets 1 hour prior to show. Customers must present photo ID, actual credit card used to purchase tickets and confirmation number. (617) 259-3400 Skip the service fees. Buy tickets at the box office! Monday through Friday 10AM to 5PM (non performance weeks) Open 2 hours prior to matinee on weekends and closes ½ hr after curtain. Open 10am until ½ hr after curtain on weekdays. Accessible seating is sold on Ticketmaster. Sight impaired seating and hearing impaired seating, is handled through the box office only for these events.

Menopause - The Musical

Menopause - The Musical Improv Comedy Club - Harrah's Hotel, Las Vegas, NV

Disney On Ice presents Into the Magic

Starlight Express

Hamilton (Touring)

Cash, American Express, Discover Card, MasterCard and Visa. Checks are accepted up to 21 days prior to the event. Will Call tickets are available at the DeVos Performance Hall beginning 1 1/2 hours prior to showtime. Customer must have their Confirmation Number and Photo Identification. For information about events at the DeVos Performance Hall, please call: *Broadway Grand Rapids: 616-235-6285 *Grand Rapids Ballet: 616-454-4771 *Grand Rapids Symphony: 616-454-9451 *Opera Grand Rapids: 616-451-2741 *DeVos Performance Hall: 616-742-6500 The DeVos Performance Hall Box Office opens 3 hours prior to events. Tickets for events at DeVos Performance Hall can be purchased at the DeVos Place Box Office or the Van Andel Arena Box Office Monday through Friday 10:00 AM to 5:00 PM. Customers needing special seating arrangements may purchase tickets online at Ticketmaster.com, by calling Ticketmaster at 1-800-745-3000, or by visiting the DeVos Box Office prior to the event. Accessible Seating Terms: Wheelchair Accessible: seating location in which there are no stairs that allows for wheelchair or scooter usage. Companion Seat: seating for individuals that are attending an event with someone who requires wheelchair or semi-ambulatory seats. Semi-Ambulatory: seating reserved for those with limited mobility that may require walking a few incline/decline stairs.

Hamilton (Touring)

Cash, Visa, MasterCard, American Express, Discover Please show Credit Card used to place the order & a valid photo ID. Will Call opens 1 hour prior to curtain. 410-752-7444 When there is no show: Monday - Saturday 11am-3pm When there is a show: Monday 11am-3pm Tue-Sun 11am through intermission. Accessible Seating, Open Captioning and Sign Interpreting Services Please call 410-752-7444 or visit: http://baltimore.broadway.com/Accessibility

Frozen (NY)

Cash, Visa, MC, Discover, American Express Available at Box Office during regular hours. Holiday Box Office Hours: Christmas Eve (12/24/19) - 10:00am-2:00pm Christmas Day (12/25/19) - CLOSED New Year's Eve (12/31/19) - CLOSED New Year's Day (1/1/20) - 12:00pm-7:00pm Box office hours: Monday - Saturday 10:00am-8:00pm Sunday 11:00am - 7:00pm THE BOX OFFICE WILL BE OPEN FOR SALES IN PERSON ONLY. There are no steps into the theatre from the sidewalk. Please be advised that where there are steps within the theatre we are unable to provide assistance. Orchestra: Seating is accessible to the Orchestra without steps, but there are 1-2 steps up to access rows Q-T in the Center and Right Orchestra. Wheelchair seating is in the Orchestra only. Mezzanine: On the 2nd Level: up 29 steps from the Orchestra. There is no elevator to the Mezzanine. Entrance is behind row F. There are approximately 2 steps up/down per row. There are handrails along both sides of every aisle in the mezzanine. Balcony: On the 3rd level: up 76 steps from the Orchestra. There is no elevator to the Balcony. There are approximately 2 steps up/down per row. There are handrails along both sides of every aisle in the Balcony.