Hamilton (NY)
Cash, AmEx, Visa, MC Pick up tickets one hour prior to the show. Customers must present the actual credit card used to place the order and a photo ID. (212) 221-1211 Monday - Saturday 10am - 8pm Sunday 12pm - 6pm
read moreCash, AmEx, Visa, MC Pick up tickets one hour prior to the show. Customers must present the actual credit card used to place the order and a photo ID. (212) 221-1211 Monday - Saturday 10am - 8pm Sunday 12pm - 6pm
read moreCourse Description: Frontline customer service representatives interact with your customers every day. Do they have the skills to create first-rate customer experiences? This skills-building and certification Course introduces the skills and techniques required to provide outstanding customer service and support. HDI Customer Service Representative (HDI-CSR) training focuses on call handling Best Practices, communication and listening techniques, documentation, problem-solving, and troubleshooting skills, conflict negotiation, and responses to difficult customer behaviors. Course Topics: Module1 : Your Role in the Support Center ● Role of the Customer Service Representative ● Support Center’s Role in the Business ● Total Contact Ownership ● Call Handling Procedures Module2 : Communication Skills ● The Communication Process ● Cultural Sensitivity ● Vocal Elements ● Active Listening ● Incident Documentation ● Writing Skills Module3 : Problem-solving and Troubleshooting Skills ● Problem-solving and Types of Thinking ● Questioning Skills ● Solve Incidents with IMPACT ● Additional Strategies Module4 : Maximizing Effectiveness ● Your Customer’s Psychological Needs ● Handling Conflict ● Handling Difficult Customer Behaviors ● Stress Management ● The Power of a Service Attitude Learning Goals: ● How to assess customer business needs and exceed customer expectations. ● Critical thinking skills to resolve incidents quickly and consistently. ● Active listening skills and effective communication strategies. ● How to identify and defuse challenging customer behavior. ● An awareness of the core Processes and Best Practices used in service and support. Course Agenda: Day 1 ● Module1: Your Role in the Support Center ● Role of the Customer Service Representative ● Support Center’s Role in the Business ● Total Contact Ownership ● Call Handling Procedures ● Module2: Communication Skills ● The Communication Process ● Cultural Sensitivity ● Vocal Elements ● Active Listening ● Incident Documentation ● Writing Skills Day 2 ● Module3: Problem-solving and Troubleshooting Skills ● Problem-solving and Types of Thinking ● Questioning Skills ● Solve Incidents with IMPACT ● Additional Strategies ● Module4: Maximizing Effectiveness ● Your Customer’s Psychological Needs ● Handling Conflict ● Handling Difficult Customer Behaviors ● Stress Management ● The Power of a Service Attitude Who can Attend? ● Support professionals from customer service centers, call centers, and support centers who want to refine their communication skills and learn Best Practices that can help improve customer experiences. ● Individuals who are preparing for the HDI Customer Service Representative Certification exam.
read moreCash and All Major Credit Cards MUST HAVE PHOTO I.D. & CREDIT CARD USED TO PURCHASE TICKETS WHEN PICKING UP WILL CALL TICKETS (702) 733-3111 1-866-574-3851 - Group Sales (10+) Box office hours: 11:00AM- 10:30PM Group sales hours: M-F 9:00am – 5:00pm To better accommodate your needs the box office has requested that special seating accommodations be solicited through their representatives.
read moreThe MetLife Stadium Box Office will accept cash, Visa, Mastercard, Discover, and American Express. Personal checks will not be accepted. Ticketmaster Will Call may be picked up at any open ticket window. For all events, non-Ticketmaster will call orders may be picked up at the designated will call window. Will call tickets will be available beginning at least 2 hours prior to the scheduled start time for the event. Box Office: 201.559.1300, tickets@metlifestadium.com - General Ticket Inquiries - ADA Ticket Inquiries Guest Services: 201.559.1515, info@metlifestadium.com MetLife Stadium Box Office is open Monday through Friday 11am through 5pm. The Box Office is located in the West VIP lobby. Please park in Lot G, enter through MetLife Gate and into the large glass doors labeled West VIP. MetLife Stadium is fully accessible including all concession stand locations, merchandise stands, ATM's and seating areas. Accessible seating for guests with special needs is available on all levels and in all price ranges. Elevators are located in the southeast (HCL Tech), southwest (Verizon), and northwest (Pepsi) corners of the stadium. Ramps are located at the north and south entrances. Seats with removable armrests are located throughout the stadium. A limited number of wheelchairs are located at each of the entrance gates to transport guests with limited mobility to their seating area. Guests may contact the MetLife Stadium at 201-559-1515 or ADAinfo@metlifestadium.com for more information or any additional needs for non-NFL events. MetLife Stadium ADA Ticket Questions call 201-559-1300. New York Giants ADA Ticket Purchases call 888-694-1925. New York Jets ADA Ticket Purchases call 973-549-4585. For wheelchair accessible and limited mobility patrons for non-NFL events, please click on the "Request Accessible Tickets" icon on the right side of the page to be taken to a dedicated page for accessible seating purchases. Please request the total number of wheelchair plus companion seats or limited mobility plus companion seats within the same wheelchair dropdown box so you may sit together.
read more*Tis the season to be Happy and Merry. It's that time of year again and what better way to enjoy it, then, with friends and family on a BYOB Party Bus Holiday Lights Tour? *This Fun Holiday Event lasts 4 1/2 hours from 4:30PM - 9PM, hosted by the WAMI LIVE INC team to bring you information and comedy with a boozy twist to all of Chicago's top Holiday Attractions! Last Year Recap Video:https://www.youtube.com/watch?v=nmUd1CKVLj0 First, we meet at Ironside Bar & Galley in River North. Check in and receive our BYOB Party Bus Holiday Lights Tour party package! You get a cool Santa Hat, Santa Helper or Elf hat :), drink deals of $6, $5, $4, an Ironside gift card and complimentary apps (while supplies last). *The BYOB Party Bus Holiday Lights Tour schedule is as follows: - Check in at Ironside for complimentary apps, drink deals and meet and greet at 4:30pm - 5:30pm- (For reservations and tables email info@ironsidechicago.com) - Get your Souvenir Santa Hat, $10 Ironside Gift Card, more gift cards TBA (to be used on a different date) - Party Bus leaves at 5:30pm - Drive by The Magnificent Mile, Millennium Park Christmas Tree, State Street & Macy's Holiday Display - Visit Christkindlmarket - Visit Lincoln Park ZooLights - End the night back at Ironside Bar & Galley and celebrate with your new found friends! You know you've ALWAYS wanted to do this event! Space is LIMITED as each bus carries no more than 25 people. Tell your friends, sisters and long lost cousins! Let's drink, eat and be merry this holiday season! Featured BYOB Holiday Tour Cocktail:We are excited to be featuring the seasonal Red Bull Winter Edition! Enjoy, a "Whiskey Plum" cocktail at Ironside Bar & Galley and complimentary cans on every BYOB Holiday Bus Tour while supplies last. For all Drink Specials go to www.ironsidechicago.com **Important**Ticketed passengers MUST be ready to board the party bus 10 min before departure time! Standby boarding starts 10 min before the departure time. Late ticketed passengers will be placed at the end of the standby line. There are no refunds or if you miss the boarding time indicated above.
read moreEqual access for all. There is level access to the box office, bars, toilets and Royal Circle for wheelchair users. A lower level window at the box office is open Monday to Saturday 14.00 to 17.00. Wheelchairs are available from shopMobility by prior arrangement on 01483 776612. Brochures: Informal talking and large print brochures are available from the box office upon request. Infra-Red Listening Systems: The Ambassador Theatre Group now offers state-of-the-art Sennheiser infra-red listening systems in our venues. Please call the box office on 01483 545900 or visit the Sennheiser website at www.sennheiser.co.uk for more details. Those with special needs, such as wheelchair users, are advised to book in advance. Guide dogs are welcome.
read moreEarly Bird Tickets go on sale on August 22nd at 3pm (Singapore time) PLEASE NOTE: prices are in US dollars Mind the Product returns to AsiaPac! After a successful first #mtpcon Singapore in March 2019, we're excited to be bringing the world’s largest product management conference back to Singapore in 2020. Mind the Product (#mtpcon) is the product management conference where we bring together product leaders from around the world to explore the intersection of design, technology, and business - inspiring you to build better products. #mtpcon Singapore is for passionate product managers of all levels of experience, taking place at the beautiful Victoria Theatre in the heart of Singapore. In March 2019, the conference brought together product people from across South East Asia as well as China, Australia, New Zealand, Japan, and beyond! Watch this video to see what past attendees have to say about #mtpcon and why you need to be there! The Speakers We'll be announcing new speakers soon. See the lineup of keynote speakers from our first #mtpcon Singapore. The Workshops The day before the conference, on 30th March, we will also be running a limited number of deep-dive full-day workshops to help you level up your product management skills! You can find more information & get your tickets here. Workshop + Conference = Separate tickets All tickets are completely separate. Conference tickets do NOT give you access to a workshop, nor does a workshop ticket give you access to the conference. Why you should attend #mtpcon Singapore Here are five great reasons why you should join us at Mind the Product Singapore, and it's not just about the coffee: 1. It's the biggest and best product conference in AsiaPacMind the Product Singapore is expected to bring together 600 passionate product people into one space on one day. There's no bigger event dedicated to product in this part of the world. Not only is our crowd the biggest, but we draw the greatest names in product too. 2. Hear real, practical advice you can put to work the next day as well as inspirational ideas on the future of product development & designWe think that a balance is important for a great day of learning. Our speakers are visionaries for the future of product, but they've also got tons of real experience under their belts to pass onto you. 3. Network with a conference full of passionate peers over free lunch and great coffeeWe take care of you all day with plenty to eat while you discuss everything you've seen and heard. One of the best bits about Mind the Product is that we offer a single-track experience. No matter who you bump into, you've got the same interesting things to talk about. 4. Build a real community with your product tribeMind the Product isn't just a conference; it's a round-the-year blog and community with chapters in 185+ cities around the world that's dedicated to building a tribe around the art of product. We want product people around the world to come to meet with us and each other, so that we can all become the best in our field and move our discipline forward. 5. Enjoy the industry party of the year for great food and free-flowing drinks & conversationGetting together with your industry peers should not just be inspiring and educational, but good fun. We don't hold back on putting on an excellent party (with an open bar and some delicious food) to keep the conversation flowing and help you to build great connections with your product community. To learn more and keep up to date visit www.mindtheproduct.com/mtpcon/singapore Frequently Asked Questions Do you offer discounts for students, startups, non-profits, etc?The only discounts we offer are for Early Bird conference tickets (limit of one ticket per order), which sell out in a matter of minutes, and the group discounts on General Release conference tickets where we do 10 tickets for the price of 9. To ensure you hear about the Early Bird tickets make sure you are part of our Slack channel and receive our newsletter. Can I change the name or other details on my tickets?Yes, but only the person who purchased the ticket can make these changes on Eventbrite. You are free to change your ticket details up to two days before the conference, including name, title, etc. Please make sure these details are correct as they will be what we show on your badge! Just login to Eventbrite and make the changes, following these instructions. If you can’t reach the person who purchased the ticket in order to get them to change the information please contact us on tickets@mindtheproduct.com and we will help you make the updates. Can I get a refund?We offer a full refund up to one month before the conference. Simply log in to Eventbrite and request the refund following these instructions. As with changes, only the person who purchased the tickets can request a refund. Can I pay by invoice?As we are a small team we only offer payment by invoice if you are buying 5 tickets or more due to the additional overhead. Early Bird conference tickets cannot be purchased by invoice. Please also note that no tickets are held/issued until payment of the invoice has been received. Request to pay by invoice by emailing tickets@mindtheproduct.com Tickets are not held until payment has been made – there are no exceptions to this. We cannot agree to any terms and conditions associated with Purchase Order numbers or other supplier agreements. We do not fill in supplier detail forms for ticket invoices – if you cannot find details you require on our website – please ask. Frequently Asked Questions | Terms & Conditions | Code of Conduct | Privacy Policy
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