Cash,MasterCard and VISA accepted. American Express NOT accepted
Will Call is located at the Box Office, located on the East Side of the Arena. Tickets may be picked up beginning two hours prior to the event. The person whose name is on the account, must be present and show their photo ID and credit card used to make the purchase to pick up tickets. The Box Office cannot release tickets to anyone whose name does not appear on the account, and cannot make name changes over the telephone.
(909)244-5530
Box Office Hours: Non-event days Monday - Friday: 12pm - 4pm Saturday - Sunday: CLOSED Events days Monday - Friday: 12pm - closing Saturday - Sunday: 3 hours before the start of the event* •Varies per event Closed on Holidays On day of show, the ticket windows will remain open until 30 minutes after the event begins.
Accessible seating is available in the last row of the following sections: 102, 103, 104, 105, 106, 108, 112, 114, 115, 116, 117, 118, 120, 121, 122, 301,302, 304, and 305. Elevators outside sections 103/203 and 114/214. Will identify areas for hearing impaired as needed.
Cash, American Express, Mastercard, & Visa.
Will Call is located at the Box Office.
Box Office Telephone: 323-468-1770
The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED
There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.
Course Description:
The technical support professional assists with providing support services and acts as an escalation point, providing level 2 or level 3 support, for the support center. They may work directly with customers or with other departments to resolve issues related to the organization’s products and/or the IT infrastructure that enables the business.
The HDI Technical Support Professional training focuses on customer service and service Management Best Practices, emphasizing responsive incident escalation, the importance of metrics measurement, knowledge Management, problem Management, improving teamwork, and stress Management.
Course Topics:
Introduction
Role of the Technical Support Professional
● The Support Organization’s Role in the Business
● The Role of the Technical Support Professional
● The Value of the Technical Support Professional
Strategic Framework
● Strategic Perspective
● The Service Catalog
● Service Level Management
● Standard Operating Procedures
● Business Alignment
Support Center Processes and Operations
● Best Practices
● Information Technology Information Library
● Service Operation Functions
● Service Operation Processes
● Service Design Processes
● Service Design Processes
● Service Transition Processes
Continual Service Improvement
● Continual Service Improvement
● Quality Assurance
● Metrics
● Performance Reporting
Support Delivery Methods & Technology
● Support Center Infrastructure
● Support Delivery Methods
● Cloud Services
● Remote Management
● Service Management Systems
Communication Skills
● Communicating with Stakeholders
● Communication Barriers
● Communication Filters
● Communication Enablers
● Global Communication
● Vocal Elements
● Body Language
● Active Listening
Customer Management Skills
● Your Customer’s Psychological Needs
● Empathy
● Emotional Intelligence
● Handling Conflicts
● Customer Competency Levels
Problem Solving & Troubleshooting Skills
● Your Problem Solving Approach
● The Incident Management Process
● Problem Investigation and Diagnosis
● Root Cause Analysis
● Effective Documentation
Teamwork Time Management, & Stress Management
● Teamwork
● Time Management Skills
● Stress Management Skills
Learning Goals:
● Customer service Best Practices
● Communications skills
● Service Management Best Practices and terms
● Importance of being responsive to incident escalation and the need to log information properly
● Purpose and value of quality assurance monitoring
● Metrics used to monitor individual and team performance and to determine key success factors
● Knowledge Management Best Practices
● How to improve problem solving and problem Management
● How to improve teamwork and relationships
Course Agenda:
Day 1
● Support Center Overview
● Strategic Framework
● Support Center Processes and Operations
● Continual Service Improvement (CSI)
● Support Delivery Methods & Technology
Day 2
● Communication Skills
● Customer Management Skills
● Problem Solving & Troubleshooting Skills
● Teamwork, Time Management, & Stress Management
Who can Attend?
Technical support professionals who serve as the escalation point for one or more support centers and desktop support teams.
Description: Welcome to Vistaedutech! We thank you for visiting Vistaedutech Business Case Writing training page. Corporate strategy execution depends upon developing and implementing the best solution in the workplace. Success factors however, rely upon basing the solution on the right requirements, drawn from a sound and robust Business Case. A well-crafted business case document outlines the rationale for undertaking a business project. It should be a formal, written argument that argues the reasoning to convince a decision maker to approve an intended action. Our BCW course is designed to provide you with a practical understanding on how to write compelling business cases to best suit organizational objectives and achieve targets. Sharpen your presentation skills and get the stakeholders on your side through our Business case writing training. Avail the benefits of this course from anywhere and get trained by the best faculties from Trainerkart. The online and classroom course for Business Case Writing is offered at very reasonable prices so that there is no limit to your learning and growth. This 8 hours course packs in all the information you will need to create compelling business cases that are comprehensive and persuasive. On successful completion of this BCW course, you will receive a Course Completion Certificate from Vistaedutech. What you will learn: Learn to define the project Understand how to analyze, outline and communicate a business case effectively in writing to meet organizational requirements Learn to identify and compare costs and advantages of alternative solutions to the problem Learn to apply risk assessment techniques to forecast and mitigate potential problems Learn to work out alternate solutions based on existing resources Learn to communicate and present the business case effectively to critical stakeholders to gain acceptance Key Features : This is a basic introductory course 1 day or 8 hrs of high quality training from certified instructors Course completion certificate will be provided Hands-on coaching to write winning business cases The course covers the following topics: Introduction to Business Case Where does the business case fit in our business model? Business Case Principles Planning your Business Case – a summary How to identify stakeholders’ needs and align your business case with strategic requirements Strategies for developing a successful business case Identify market potential and compare market ratings of competitors Gather inputs including business capabilities and risks involved in the proposed business Elements that make up a persuasive argument for the business case Build a compelling case supported by data, tables and so on Business Case Study writing tips and effective presentation Use of appropriate language, which is consistent and credible without being biased Typical Business Case Template Business Case Checklist Why Business cases fail, how to give just enough detail but not too much Business Case Writing session & creative discussion Why VistaEdutech ? VistaEdutech's training is the best and value for time & money invested. We stand out because our customers Get trained at the best price compared to other training providers. Get trained by the best trainer in the industry. Get accesses to course specific learning videos. Get 100% Money back guarantee*. Training Fee Classroom: $ 449 Training Fee Online: $ 349 Standard Fee: Booking within 30 days of training but 10 days prior to the start date. Early Bird: Booking at least one month prior to the class start date Super Early Bird: Booking 3 months prior to the class start date. Training Venue: Venue will be confirmed to the classroom participants one week prior to the workshop start date and online participants will get the session attendance link before 4- 5 days of the training start date. Standard Fee: Booking within 30 days of training but 10 days prior to the start date. For more details please contact us at +1 (302) 232-5303 or e-mail info@vistaedutech.com *To know more about the discount and money back, Contact us on chat, email or phone.
VISA, MasterCard, American Express, Cash, Debit, TM Gift Cards
Located at all Box Office windows. Customers must present the actual credit card used to place the order and photo ID. Only the owner of the credit card may pick up the tickets. Note that some orders cannot be picked up until the night of the show. Paperless tickets do not need to be picked up in advance, simply proceed to the gate if you have paperless tickets (see General Rules).
Ticketmaster: 1.855.985.5000 Customer Service: 1.855.985.HELP
TRUE NORTH BOX OFFICE Ticket Office Hours (June to August) 10:00am - 4:00pm (Monday to Friday) Closed Saturdays, Sundays, and Holidays (unless an event is scheduled) Event Days 10:00am to event intermission* (Monday to Friday) Saturdays, Sundays, and Holidays - Open 2 Hours prior to event time. *Varies by promoter request
There are a number of accessible platforms that can be purchased by patrons who require limited mobility access. Note that row 16 in the lower bowl has no stairs and may be a suitable option for some patrons. The best drop off point for wheelchairs is the loading zone on Donald between Portage and Graham.
Cash, MC, Visa, Amex
Will Call Will Call is available at AT&T Stadium Ticket Office locations at Entry A on the northeast side of the stadium and at Entry F on the southwest side of the stadium. Will Call ticket windows open three (3) hours prior to most events. To claim tickets at Will Call, a photo ID and the credit card used to purchase the tickets must be presented. For Cowboys games, only the account holder of record may pick up tickets. A person other than the account holder may pick up tickets from Will Call provided that they present written and signed authorization from the account holder along with a copy of the account holder's photo ID.
AT&T Stadium Ticket office: (817) 892-5000 AT&T Stadium/Art Tours Ticket Office: (817) 892-8687
9-5 Monday-Thursday, and 9-4 Friday
Accessible Seating in all levels of the venue. ADA/Accessibility AT&T Stadium is committed to guests with disabilities. Our facilities are fully accessible and we provide a wide range of services and amenities for guests with special needs. AT&T Stadium is designed with accessible parking, accessible vehicle drop off areas, power assisted doors, restrooms, concessions, water fountains, ATMs, and seating areas. Guests can receive more information by visiting one of our Guest Services Centers located on the concourse behind Sections 219, 244, 420 and 451 or at a Concierge desk located on the club and suite levels. In order to provide maximum flexibility in our wheelchair accessible seating areas, folding chairs will be provided for companion seating. ADA Ticket Fraud ADA ticket fraud includes, but is not limited to, the misrepresentation of a disability. Management reserves the right to take appropriate action regarding misrepresentation, which may result in relocation, revocation of tickets or ejection. Wheelchairs A limited number of wheelchairs are available for transporting guests from the gates to their stadium seating location. Guests are asked to supply their own wheelchair if they need one for the duration of the event. Guests may arrange for wheelchair assistance by contacting an event staff member at any entrance. In addition, wheelchair escort reservations can be made, in advance, by calling the Guest Services Hotline at (817) 892-4161. Guests needing assistance after the event should contact an event staff member, security personnel or visit one of the Guest Services Centers located on the concourse behind Sections 219, 244, 420 and 451. Guests in suite and club areas should contact the Concierge desk on their level to request a wheelchair escort or additional assistance. HEARING IMPAIRED PATRONS -------------------------------------- - Sell Regular Seating - Hearing Impaired Devices and Information Available at Guest Services Centers Located at Sections 219, 244, 420, and 451 or at a Concierge Desk on the Club and Suite Levels
You can use our proud partner’s Chase Cards for payment at the Box Office. We also accept, Cash, MasterCard, Visa, American Express, Discover
Will Call tickets may be picked-up at the Chase Center box office with a valid government issued photo I.D. that matches the name on the order, the credit card used to make the purchase, and the confirmation number given at the time of purchase are provided. VIP PACKAGES are subject to the package providers rules for pick up. For the box office to release tickets not in your name you need to submit a written letter of authorization along with a copy of the driver’s license of the party whose name is on the account.
For Golden State Warriors: Ticket Sales: 1-888-GSW-HOOP (option 1) Group Sales: 1-888-GSW-HOOP (option 2) Account Service: 1-888-GSW-HOOP (option 3) Grandview Suites 1-888-GSW-HOOP (option 4) Administration: (510) 986-2200
Monday-Friday: 10AM - 4PM // Weekends: Only on event days pending door times.
Accessible seating is available online through Ticketmaster.com, by calling Ticketmaster phone agents or coming to the Chase Center Box Office. Interpreters are available by request and are dependent upon availability. Please call the Chase Center for further information. Interpreters need to be reserved a minimum of 10 days in advance of the show. Service dogs are allowed at the Chase Center.
It is our 18th year of the annual Simply Photography exhibit at Art Works. Over the years this photography exhibit has been so popular that we expanded it to include all available galleries. Also exhibiting this month are Xexilia O. Shadows and the Camera Club of Richmond.
We are having two openings to allow for small gatherings.
January 22nd, Friday 5 p.m. – 9 p.m.
January 23rd, Saturday 4 p.m. - 8:30 p.m.
Parking is free. This event is free and open to the public. Please register for the evening reception. Link to register: https://form.jotform.com/203645978766171
The exhibits continue through February 20, 2021.
18th Annual Simply Photography Exhibit
Photographers get an opportunity to showcase their signature photographs in this juried show. Photography of all types including traditional, digital, manipulated and photographic mixed-media are allowed. This exhibit will be juried by Jeffrey Allison, the Paul Mellon Collection educator at VMFA and a professional photographer. The exhibit will be in the main gallery.
Call for entries is December 15, 2020 - January 13, 2021. Submit your entries through our online form. There are cash prizes. Check our website for details on submitting your artwork.
Camera Club of Richmond Exhibit
This exhibit of award winning photography will be in the Centre Gallery at Art Works.
The Camera Club of Richmond’s mission is to pursue excellence in photography. CCR accomplishes this mission through monthly meetings, group activities, educational seminars, image evaluations, photography exhibitions, and competitions. Since 1932, the Club has offered instruction, mentoring, and camaraderie to members to help them advance their photographic skills. All experience levels are welcome. Throughout COVID, CCR has transitioned their monthly meetings (2nd Wednesday of each month) and their many other seminars, to a virtual format. To learn more about CCR, visit their website.
Eternity Concepts by Xexilia O. Shadows
Xexilia O. Shadows
This exhibit is the illustrative works of Eternity Concepts, the passion project of Xexilia O. Shadows. They depict various moods, emotions, and contain cryptic messages therein. Xexilia began producing and showing art at the VFMA in her youth with traditional media such as drawing and painting; Today, she mainly relies on digital art production due to accessibility. The constant themes explored in her work are love, tragedy, quantum mechanics, the otherworldly, religion, magic, morality, human rights equality, and human nature. She uses art to communicate her thoughts most clearly, as severe dyslexia has made it difficult to explain her views verbally. Instead, a picture is worth more than a thousand words in her world. It can be an entire novel. Long influenced by comics, Xexilia branched in Japanese comics (commonly called manga) in 1996, feeling that the typical format and stories of these comics better worked for the stories she wanted to tell--which were a far cry from American superhero comics or newspaper strips. Today, in addition to being a showcased artist, Xexilia is also a published author in a variety of subjects, namely non-fiction research of paranormal events. Working in the genre of New Adult, her work is beloved by teenagers and adults alike, and often features cautionary tales and examples Xexilia sees as pitfalls of life. Her goal is to always leave the viewer or reader better than before they found her work, to expand their minds and cause them to reconsider themselves, old beliefs, and the world inside and around them. She originally began publishing her works online in 1998 and is considered a legacy or retro webcomic artist.