All sales must be done in advance online.
WILL CALL is no longer accepted at the Box Office. All tickets are digital and must be managed that way.
For more information you can also go to Ball Arena website, www.BallArena.com.
The Box Office will open 90 minutes prior to the event start time.
Ball Arena is committed to providing every Guest with a comfortable and enjoyable experience in the arena, including Guests with disabilities. Wheelchair and accessible seating tickets and companion seating is available for purchase in each of the wheelchair seating sections.
American Express, Visa, Mastercard, Discover, Cash
Tickets purchased in person at the box office are sent via text message at the windows.
(973) 757-6000 The Prudential Center Box Office is located inside the arena near the corner of Mulberry Street and Edison Place. Guests can enter from the corner of Mulberry Street and Edison Place, next to the Investors Bank Tower.
The Prudential Center Box Office is open Tuesdays, Wednesdays and Thursdays from 11am-4pm. Please visit www.prucenter.com/box-office for updates and more information.
Accessible seating is available through Ticketmaster. Please visit ticketmaster.com to purchase accessible seating.
Cash and All Major Credit Cards
MUST HAVE PHOTO I.D. & CREDIT CARD USED TO PURCHASE TICKETS WHEN PICKING UP WILL CALL TICKETS
702-693-6143 1-855-234-7469 Group Sales (20+)
Opens one hour prior to the first show and closes a half hour after the last show.
To better accommodate your needs the box office has requested that special seating accommodations be solicited through their representatives
Orders placed through Ticketmaster have standard delivery options available, including mobile delivery, standard and UPS mail. Will Call pickup is available day of event only. Please bring valid, corresponding ID with you for collection. *Please note that Print-at-Home is not be available as a delivery option for this venue.
To speak to a customer representative for the Fiserv Forum Ticket Office, call (414) 227-0511. Representatives are available Monday-Friday 9AM to 5:30PM. Alternatively, you can email at ticketing@bucks.com and a Ticket Office representative will get back to you within 1 business day. To book ADA seating for all events at Fiserv Forum, click the ADA icon on the event page on Ticketmaster.com. If you need further assistance with ADA Seating, please call Ticketmaster at 1-800-877-7575 to speak to an Accessible Seating Fan Support Specialist. For General Assistance with Ticketmaster tickets call 1-800-653-8000 to speak with Ticketmaster Customer Service
The Ticket Office is open on event days from 12:00pm (or 3 hours prior to event, whichever is earliest) until approximately 1 hour into the event, and on Saturdays from 12:00pm until 4:00pm. The Ticket Office is closed on non-event weekdays. The Ticket Office is located next to the main entrance to the arena, adjacent to the plaza (Vel R Phillips and Juneau). Any questions can be directed to our main line (414 227-0504 from 10AM-4PM.)
To book ADA seating for all events at Fiserv Forum, click the ADA icon on the event page on Ticketmaster.com. If you need further assistance, please call Ticketmaster at 1-800-877-7575 to speak to an Accessible Seating Fan Support Specialist or 1-800-653-8000 to speak with Ticketmaster Customer Service.
The Box Office accepts Visa, Mastercard, Discover, American Express and Cash
Our Venue is a mobile ticketing venue. For band will call, please have your photo ID.
(859) 233-3535
The Box Office hours are: Phones: Tuesday through Friday - 10AM to 4PM. Walk Up Wednesdays and Fridays from 12PM to 4PM. Event Day Hours Vary.
Rupp Arena is handicap accessible. Seating is available at the Box Office and through Ticketmaster. For more personalized assistance please contact the Box Office at 859-233-3535. For University of Kentucky Basketball, call 800-928-2287.
The Box Office accepts Visa, MasterCard, Discover, American Express, Cash and Checks.
Will Call tickets can be picked up at the Box Office as early as sixty minutes prior to show time. Customers must present the actual credit card used for the order, a picture ID, and the confirmation number.
The Box Office can be reached at (414) 273-7206. Nationwide Toll Free Line: 888-612-3500.
BO PHONE hours Mon to Thur 10 am to 5pm Fri 10 am to 9pm Sat 12 noon to 9pm Sun 12 noon to 5pm
For accessible seating, locations are available online or by calling the venue box office.
If you are collecting tickets for the show, our venue box office will be open no later than 1 hour before doors. The box office is located to the left of the main entrance, just past the fd bar. Please allow yourself plenty of time to collect your tickets and to get into the venue, as there may be queues. Please take the credit card you booked with along with your Ticketmaster booking reference to collect your tickets. The box office will be open a minimum of 1 hour before doors open on the day of the show. Venue are happy for customers to collect in advance of show day as long as they are not duplicate tickets being collected.
The first direct arena on-site ticket office is located to the left hand side of the main entrance doors at the venue, past the first direct bar. On show days the ticket office will open no later than 1 hour before doors.
first direct arena has been designed to be accessible to everyone for more information you can visit https://www.firstdirectarena.com/venue-information/accessibility/ All events are now setup up for online bookings via https://www.firstdirectarena.com/events/. For telephone bookings: 0800 988 4440 The ticket office will open no later than 1 hour before doors and will not be open for new shows going on sale. Additional Information If you have a specific question which has is not covered on the venues website please email - info@firstdirectarena.com