Efectivo,Tarjeta de Crédito y Debito CONCIERTOS : El día del evento en la taquilla de Puerta 5 de Ciudad Deportiva en Horario de 10:00 hasta 45 minutos después de iniciado el evento. (55) 52379999 ext. 71008 Solo día del evento Los boletos se pueden adquirir tanto en el 53259000 como en taquillas Conciertos: Se tiene un area asignada especial a nivel pista para dar el servicio.
read moreCourse Description: Desktop support professionals spend much of the day visiting customers at their workstations or home offices, providing technical support for many desktop systems. HDI Desktop Support Technician (HDI-DST) training focuses on key support center Processes and concepts to improve overall support operations, as well as customer service and interpersonal skills that improve the customer’s experience. Course Topics: Unit 1 : Support Center Overview ● The Evolution the Support Center ● The Role of Desktop Support Technician ● The Support Center’s Role in the Business Unit 2 : Strategic Framework ● Strategic Perspective ● Service Level Agreement ● Standard Operating Procedures ● Business Alignment Unit 3 : Service Delivery Methods and Technology ● Service Delivery Methods ● Telephony Systems ● Service Management Systems Unit 4 : Support Center Processes and Operations ● IT Service Management ● ITIL Service Support ● Security Management ● Knowledge Management ● Quality Assurance Unit 5 : Call Handling Procedures ● Total Contact Ownership ● Procedures for Call Handling ● Procedures for OnSite Visits Unit 6 : Communication Skills ● The Communication Process ● Cultural Sensitivity ● Vocal Elements ● Active Listening ● Body Language ● Incident Documentation ● Writing Skills Unit 7 : Problem-Solving and Troubleshooting Skills ● Problem-Solving and Types of Thinking ● Questioning Skills ● Solve Incidents with IMPACT ● Additional Customer Service Skills ● Root Cause Analysis Unit 8 : Maximizing Effectiveness ● Your Customer’s Psychological Needs ● Handling Conflict ● Difficult Customer Behaviors ● Stress Management ● The Power of a Service Attitude ● Managing Your Time Learning Goals: ● Proven techniques for improving on-site customer interaction. ● How service level agreements impact workflow and prioritization of requests. ● Seven key steps for effective root cause analysis. ● The ITIL Processes of incident, problem, change, release, asset, and configuration Management. ● An overview of security Management and knowledge Management. ● Essential time Management and problem-solving skills. ● Effective strategies for managing difficult customers. Course Agenda: Day 1 ● Support Center Overview ● Strategic Framework ● Support Delivery Methods and Technology ● Support Center Processes and Operations ● Call Handling Procedures Day 2 ● Communication Skills ● Problem Solving and troubleshooting skills ● Maximizing Effectiveness Who can Attend? ● Technical support professionals who provide in-person support to internal employees, remote workers, or external customers and require skills specific to this unique form of customer contact. ● Individuals who are preparing for the HDI Desktop Support Technician certification exam.
read moreThe Box Office accepts cash only for Chicago Bears games. Soldier Field games accept Visa, Mastercard, American Express, Cash. Chicago Bears events: Tickets may be picked up at the Will Call Window outside of Gate 10, 2 hours before the event. Gate 10 is located on the southeast side of Soldier Field. Customers must have the actual credit card, picture ID and the confirmation number to receive their tickets. Soldier Field events: Will Call is available on the day of the event only. Government issued photo i.d. and the credit card used for the purchase will be required to claim tickets. Typically will call opens 90 minutes to an hour before the scheduled event. For non Bears events please call (312) 235-7000 Chicago Bears ticket office is available by phone Monday-Friday 8am-5pm CST. The Soldier Field Box Office is open only on game days, their phone number is (312) 235-7000. Accessible Seating Information for Chicago Bears games: For Chicago Bears accessible seating please purchase the best available seating and contact the Chicago Bears at 847-615-2327 for an exchange after purchase is complete. Accessible Seating Information for Other Soldier Field events: Accessible seating is available through Ticketmaster. Do NOT contact the Chicago Bears for accessible seating information on non-Bears events at Soldier Field
read moreCash, American Express, Mastercard, & Visa. Will Call is located at the Box Office. Box Office Telephone: 323-468-1770 The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.
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read moreCash, AmEx, Visa, MC Pick up tickets one hour prior to the show. Customers must present the actual credit card used to place the order and a photo ID. (212) 221-1211 Monday - Saturday 10am - 8pm Sunday 12pm - 6pm
read moreVisa, Mastercard, Discover, American Express, Cash Will Call is available 1 hour prior to showtime and is located at the Morrison Center Box Office unless otherwise indicated. (208) 426-1110 mccservice@boisestate.edu Regular Hours: M-F 10am - 5pm Summer Hours (Memorial Day - Labor Day): M-TH 10am - 5pm; FRI 9am - 3pm Accessible seating locations are shown on the event interactive seat map. For more information please visit www.MorrisonCenter.com or call 208.426.1111. Wheelchair seating in Main Hall is available in Row I and (K for extra companion seating) of the Orchestra Level, and Row E and (G for extra companion seating) of the Mezzanine Level. See seating chart for details. Accessible locations are reserved for use by patrons with disabilities, but may be released for general sale when all other locations are sold. If you are planning on transferring to a theater seat from a wheelchair or mobility device, please inform the ticket office when ordering so we may seat you in an appropriate and safe location. Fire safety codes forbid items such as wheelchairs and mobility devices from being left in any aisle where they may become an obstruction in an emergency. Only entries 1, 11 & 12 completely avoid stair steps on approach from lobby. Up to (4) companions per accessible patron. Please make every attempt to limit the number of companions in adjacent seating to (1). Place other companions (as possible) in the row just behind the wheelchair space(s). For information regarding Mobility/Sight/Hearing Impairment accommodations, please purchase seats designated as wheelchair accessible or call (208) 426-1110. Sign Language Interpretation for Morrison Center sponsored performances requires a minimum of 72 hrs. prior notice. Please call the Special Assistance Line at (208) 426-1111 Monday-Friday 10AM-4PM well in advance to schedule an interpreter. Assistive listening headsets are available at all Morrison Center sponsored performances and may be picked up at the information booth in the main lobby.
read moreBox Office accepts Cash, Visa, Master Card, American Express & Discover Will Call windows are located inside the Nationwide Arena Box Office at the southwest corner of Nationwide Blvd. and McConnell Blvd. Customer must present actual credit card, confirmation number and a photo ID. Nationwide Arena : 800 645 2657 or 614 246 3350 for hockey; 614 246 2000 for events Chiller Dublin : 614 764 1000 Chiller Easton : 614 475 7575 Chiller North : 740 549 0009 Group Sales Information: For more information on group reservations or premium seating opportunities, call 614 246 7224 Nationwide Arena: Monday thru Friday: 10 a.m. to 6 p.m. Saturday & Sunday: Closed except on game or event days. Opens at 10 a.m. on game or event days. WHEELCHAIR ACCESS: Tickets available at all prices. Available at Ticketmaster, The Chillers and the Box Office. HEARING IMPAIRED: RF style assisted listening devices available through guest services at Nationwide Arena. ELEVATOR ACCESS: Available at the southeast, southwest & northeast corners of Nationwide Arena.
read more412-642-1800 During the Pittsburgh Penguins hockey season, the DICK'S Sporting Goods Box Office at PPG Paints Arena will be open: Monday – Friday, 10:00 AM – 5:00 PM and Saturday, 10:00 AM – 2:00 PM. Sundays that are event days will vary based on the event time but opening hours will always be 10:00 AM with the Box Office remaining open up through the start of the event.
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