Cash and All Major Credit Cards
MUST HAVE PHOTO I.D. & CREDIT CARD USED TO PURCHASE TICKETS WHEN PICKING UP WILL CALL TICKETS
702-693-6143 1-855-234-7469 Group Sales (20+)
Opens one hour prior to the first show and closes a half hour after the last show.
To better accommodate your needs the box office has requested that special seating accommodations be solicited through their representatives
Visa, MC, Discover and AMEX or local preprinted checks more than 10 days before an event with valid drivers license.
Tucson Convention Center Information line: (520) 791-4101 Ticket orders are not taken at this number.
1 Box Office Hours are: 10:30 am - 5:30 pm Mon - Fri and 2 hours before an event
Accessible Seating available either on main floor or at the top of the arena, depending on event.
Cash, MasterCard, Visa, Discover and American Express.
Tickets held at will call can be picked up on the day of the performance at the box office beginning 2 hours prior to the event. The customer must present valid form of picture identification and the credit card used for purchase.
Box Office: (503) 797-9619 Group Sales: (503) 963-4400
Monday - Friday: 10am - 5pm Saturday and Sunday hours vary.
Accessible enhancements active.
cash, visa, MC,
LOCATION : For the New Orleans Saints, Tulane University Football, and the Sugar Bowl, will call is located at Gate A, ground level on Poydras St. For any other event, Will Call is located at Gate F, second level up the ramp. HOURS : For New Orleans Saints 3 hours before the game All others 2 hours prior to the event.
(504) 587-3822 - General (504) 731-1700 - New Orleans Saints Ticket Office (504) 587-3805 - Parking (504) 587-3800 - Recording (504) 587-3663 - Switchboard
Mon-Fri 9:00am - 4:30pm
This is an accessible venue.
Cash, Check, Visa, Mastercard, Discover & AMEX
Available at the Box Office. Opens 1 hour before event. PLEASE BRING A PICTURE ID, THE ACTUAL CREDIT CARD USED TO PURCHASE THE TICKETS, AND YOUR ORDER NUMBER.
256-551-2345
Monday-Friday; 10:00am-5:00pm.
This venue is accessible.
Course Description :
This 2-day course builds upon the DevOps fundamentals. The key focus of DASA DevOps Professional: Enable and Scale is on the four skill areas that have been defined by DASA and are required for successful DevOps results. The course helps you know why the four skills: courage, teambuilding, leadership, and continuous improvement, are the necessary skills for a DevOps environment.
DASA DevOps Professional: Enable and Scale is designed to provide the core education necessary to put DevOps into practice. With the help of DevOps theory, pragmatic examples and exercises, and interactive group discussions and role plays, the course will help you understand how to apply the necessary skills to practice DevOps.
Course Outline :
Course Introduction
Let’s Get to Know Each Other
Course Overview
Course Objectives
Course Agenda
Course Book
Group Discussions
Exam
Teambuilding
Design Teams:
Introduction to a DevOps Team
Characteristics of a DevOps Team
Boundaries for a DevOps Team
Build Teams:
Creating High Performance Teams
Feedback: Giving and Taking
Shared Responsibility and Accountability
Governance:
Governance on Three Levels
Governance Within a Team
Governance Between Teams
Governance Between Organizations
Scaling
External Suppliers
DevOps Leadership
Build Culture:
Create the Right Environment
Change the Habitual Behavior
Fail Fast to Improve
Maintain the Agile Soil
Create Purpose:
Know the Importance of Storytelling
Define the Purpose of Having a Purpose
Relate Alignment with Autonomy
Be a Servant Leader:
Give Control to the Team
Inspire and Support the Team
Make Your Own Leadership Manifesto
Focus on Success:
Customer Value and Team Success
Measure and Steer Value
Courage
Build Courage:
Importance of Courage
Out of Your Comfort Zone
Resilience
Courage in Relationship with Leadership and Feedback
Courage at the Team Level
Dealing with Failure
Think Different:
Think Different on a Day-to-day Basis
During Standups
Standup from Hell
10th Man Rule
Think Different in an Organized Way
Open Allocation Time
Guilds
Value - Customer Centric Action
Different Aspects of Value:
Customer Value
The Different ‘Voices’
Stakeholder Management:
Know Your Stakeholders
Categorize the Stakeholders
Combining Lean Startup and DevOps:
The Lean Startup Process
The Lean Startup Versus Chaos
Combining the Lean Startup and DevOps
The Power of Story Mapping:
Product/Service Development Approaches
Need for Story Mapping
Creating Story Maps
Continuous Improvement
Build Flow:
Build Optimal Flow
Multitasking and One Piece Flow
Little’s Law and Optimization of Process Lead Time
Valualize Flow
Flow and Resource Utilization
Types of Continuous Improvement:
Kaizen
Radical Change
Continuous Improvement Tools:
Kaizen Event
Value Stream Mapping
Visual Management
Retrospective
Daily Standup
Five Times ‘Why’
Exam Preparation Guide
Target Audience :
Individuals involved in IT development, IT operations, or IT Service Management
Individuals whose role are affected by DevOps and continuous delivery, such as:
DevOps Engineers
Product Owners
Integration Specialists
Operations Managers
Incident and Change Managers
System Administrators
Network Administrators
Business Managers
Automation Architects
Enterprise Architects
Learning Objectives :
At the end of this course, you will be able to:
Explain the importance of DevOps culture and the aspects that can influence it.
Explain why courage, teambuilding, leadership, and continuous improvement are required in a DevOps environment.
Explain why courage is essential to enable trust, honesty, and experimentation.
Identify and evaluate different types of behavior in a DevOps environment.
Recognize the signals indicating impediments and/or team dysfunctions.
Describe how to form good DevOps teams and assess their maturity.
List the effects of happiness and motivation on team performance.
Identify how leaders encourage feedback and transparency.
Discuss the factors that leaders can influence to build trust.
Explain how and why leaders promote a “Safe to fail” environment.
Analyze value streams to improve throughput and flow.
Facilitate the tools for continuous improvement: structured problem-solving workshops, Story Mapping sessions, and retrospectives.
Course Agenda :
Day1
Module 01: Course Introduction
Module 02: Teambuilding
Module 03: DevOps Leadership
Module 04: Courage
Day2
Module 04: Courage (Contd.)
Module 05: Value - Customer Centric Action
Module 06: Continuous Improvement
Exam Preparation Guide
Who Can Attend?
Individuals involved in IT development, IT operations, or IT Service Management
Individuals whose role are affected by DevOps and continuous delivery, such as:
● DevOps Engineers
● Product Owners
● Integration Specialists
● Operations Managers
● Incident and Change Managers
● System Administrators
● Network Administrators
● Business Managers
● Automation Architects
● Enterprise Architects