The International Research Conference Aims and Objectives
The International Research Conference is a federated organization dedicated to bringing together a significant number of diverse scholarly events for presentation within the conference program. Events will run over a span of time during the conference depending on the number and length of the presentations. With its high quality, it provides an exceptional value for students, academics and industry researchers.
ICSITAM 2020: 14. International Conference on Synergistic Integration Technologies for Advanced Mechatronics aims to bring together leading academic scientists, researchers and research scholars to exchange and share their experiences and research results on all aspects of Synergistic Integration Technologies for Advanced Mechatronics. It also provides a premier interdisciplinary platform for researchers, practitioners and educators to present and discuss the most recent innovations, trends, and concerns as well as practical challenges encountered and solutions adopted in the fields of Synergistic Integration Technologies for Advanced Mechatronics
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General public will call tickets may be picked up at the Athletics Ticket Office in the Schottenstein Center during normal business hours (Monday-Friday, 8:00am-5:00pm). On game day, will call is located at Gate 5 near the northwest corner of the stadium and opens 4 hours prior to kick off. Proper photo ID is required for pick-up. *Please note that all parking passes being held in will call must be picked up prior to 5:00pm ET on the Friday before the game at the main ticket office located in the Schottenstein Center. Will-Call for the following groups is located at Gate 5 of Ohio Stadium and will open 2 hours prior to kickoff and close after halftime: • Ohio State players, coaches, and families • Non-football recruits
Ohio State Athletics Ticket Office: (614)292-2624 or (800) GO-BUCKS
OHIO STATE ATHLETICS TICKET OFFICE (located at the Schottenstein Center) Regular Business Hours: Mon-Fri: 8:00am - 5:00pm Sat-Sun: Closed (open for events) TICKET OFFICE AT STADIUM (located at Gate 5) Open day of game only, 4 hours prior to kick-off.
Special seating is available for guests with disabilities. Details can be found at http://ohiostatebuckeyes.com/ada-information-ohio-stadium/
Box office accepts all major credit cards
Will Call is open during regular Box Office Hours and 2 hours prior to curtain.
(480) 965-3434 - Gammage information and Charge By Phone (480) 965-6678 - Gammage Group Services
Box Office is open 10am-6pm Monday - Friday and event days. The Box Office will be closed on Fridays, during the summer months.
Venue is accessible to all patrons. Seats in accessible section are limited to one companion seat. THERE IS NO ACCESSIBLE SEATING AVAILABLE IN BALCONY OR TIER SECTIONS. PATRON MUST USE STAIRS TO GAIN ACCESS TO BALCONY OR TIER SEATING.
Course Topics:
The ITIL Managing Across the Lifecycle Certificate (MALC) is the final component that leads to the ITIL Expert in IT Service Management qualification. This Course is available as a 2-day Blended training Course (and it is also available through the ITpreneurs Expert Program).
The Managing Across the Lifecycle Course builds on the knowledge and experience that learners obtained in the Intermediate Courses. Learners are required to apply this knowledge, as well as the experience they have obtained performing service Management functions. There are five strategic assignments developed around the Royal Phraya Hotel chain. This hotel is also featured in all other ITpreneurs ITIL Courses. However, in the new Course, the chain has expanded their business to other countries around the globe. The scenarios build upon each other, which mean that, as in real life, if you make mistakes at the beginning, it will come back to you later. Each of the scenarios covers multiple Learning Objectives from the MALC syllabus. Additionally, the entire syllabus is fully covered in the Course. Learners, who are performing well in this advanced training program, will do well in the final MALC exam.
The Royal Phraya has just conducted an acquisition and learners have to assist Management in the integration. When doing so, they will be asked to analyze and apply ITIL concepts and apply these to the situation (Bloom Level 4); and synthesize and evaluate information to create a meaningful result for the hotel (Bloom Level 5). Learners work in small teams, or operate individually, and when working in teams their team roles rotate. Each team member must lead at least one strategic assignment. During the Course, the instructor plays the role of the technology manager of the Royal Phraya Hotel chain.
ITpreneurs delivers a next generation Learning experience with the MALC training program. This program will test your readiness to become an ITIL Expert, and will guide you through the Process to make sure that you understand your growth areas, as well as the areas in which you excel.
Course Topics:
● Unit 1. Introduction Managing Services Across Lifecycle
● Unit 2. Strategic Assesment
● Unit 3. Organizational Challenges, Critical Success Factors and Risks
● Unit 4. ITSM Implementation Plan
● Unit 5. Business Case
● Unit 6. Managing Strategic Change
● Exam Preparation
Learning Goals:
● Key concepts of the service lifecycle
● Communication and stakeholder Management
● Integrating service Management Processes across the service lifecycle
● Managing services across the service lifecycle
● Governance and organization
● Measurement
● Implementing and improving service Management capability
● Preparing for MALC examination, including mock examination opportunity
Course Agenda:
● Pre-Class Reading and Preparation
● Kick-off conference call
● -Instructor outlines expectations
● Unit 1. Introduction Managing Services Across Lifecycle
● -self study eLearning
● -self Assesment quizzes
● Unit 2. Strategic Assesment
● -scenario review
● -individual assignment
● -send response to instructor
● Unit 3. Organizational Challenges, Critical Success Factors and Risks
● -scenario review
● -individual assignment
● -send response to instructor
● Unit 4. ITSM Implementation Plan
● -scenario review
● -individual assignment
● -send response to instructor
Day 1 – Highly Interactive Classroom Learning
● Group Discussion and
● Review of assignments for Unit 2, 3, and 4
● Feedback provided by Instructor on Unit 2, 3, and 4
● LUNCH
● Unit 5. Business Case
● Briefing on assignment
● Group work
● Presentation of results
Day 2 – Highly Interactive Classroom Learning
● Unit 5. Business Case
● Review of the results
● Unit 6. Managing Strategic Change
● Briefing on assignment
● Group work
● LUNCH
● Unit 6. Managing Strategic Change
● Presentation of results
● Review of the results
● Discuss Case Study
● Post-Class Reading and
● Exam Preparation
● Exam Preparation
● Review of eLearning material
● Exam preparation
Who can Attend?
The Managing Across the Lifecycle Course will be of interest to:
● Chief Information Officers
● Senior IT Managers
● IT Managers
● Supervisors
● IT Professionals
● IT Operations Practitioners
● IT Development Practitioners
● Individuals who require a business and Management level understanding of the ITIL service lifecycle and how it may be implemented to enhance the quality of IT service provision within an organization.
● Individuals seeking the ITIL Expert in IT Service Management certificate, for which this qualification is the final mandatory module.
● Individuals seeking progress towards the ITIL Master in IT Service Management, for which the ITIL Expert in IT Service Management certificate is a prerequisite.
Dates: Jan. 10, 11, 17, 18, 24, 25, 31, Feb. 1, 8, 9, 2020
Overview
Lean Six Sigma is a two-stage approach which drives continual improvement in organizations and strives towards greater than 99% efficiency. Lean refers to maximizing customer value and minimizing the areas of waste in processes; creating enhanced customer satisfaction and less wasted resources. Six Sigma is the ongoing effort to continually reduce product and process variation through a defined project approach. This is an 80-hour course that provides a structured approach in defining Six Sigma Project and measuring opportunities, robust problem solving, use statistical tests to measure and improve processes and tools to sustain performance.
Course Outline
· INTRODUCTIONo Innovationo Lean Six Sigma Green Belt Introductiono What is Lean Six Sigma?· DEFINE PHASEo Voice of the Customero Project Definitiono Introduction to Process Mappingo Identifying Quick Winso Define Case Study· MEASURE PHASEo What to Measureo Data Collection Plano Operational Definitiono Sampling Overviewo Measurement System Analysiso Concept of Stability & Normality· MEASURE PHASEo Statistical Summarizationo Baseline Capability – Sigma Levelo Measure Case Study· ANALYZE PHASEo Process Analysiso Cause & Effect Diagramo Pareto Analysiso FMEAo Hypothesis testingo Correlation Analysiso Regression Analysiso Analyze Case Studyo Box Plot Analysis· IMPROVE PHASEo Solution Identificationo Implement Solutiono Evaluate resultso Improve Case Study· CONTROL PHASEo Standardize & Sustaino Improvementso Confirm Goal Attainmento Project Closureo Control Case Studyo Final Test
Who Should Attend
- Executives, Managers, Supervisors, Reports Analysts
What Will I Learn
A structured approach to opportunity identification and problem-solving
Performance data collection, baselining and analytics
Targeted interventions and improvement strategies
A standard approach to sustain performance and best practices
How Will I Benefit
Understand Lean Six Sigma Methodology and its application in your workplace
Institutionalize usage of Lean Six Sigma
Build a culture of excellence across the organization
Improve bottom-line performance indicators
Tickets left at the box office for collection may be picked up on the day, during the hour before the performance starts. Please take the credit card used to make the booking and the Ticketmaster booking reference number as proof of purchase.
Ticketmaster UK: 0870 154 40 40, International: 00 44 161 385 3500
Monday - Saturday 10:00 - 18:00 and occasionally on Sunday.
Infra red hearing system with no deposit required. For special needs seating please call 0844 412 4648. Disabled toilet situated in the rear Stalls with ground level access There is no limit to the amount of Guide Dogs (within reason of course)
Cash, AmEx, Visa, MC
Pick up tickets one hour prior to the show. Customers must present the actual credit card used to place the order and a photo ID.
(212) 221-1211
Monday - Saturday 10am - 8pm Sunday 12pm - 6pm
Cash, Visa, MasterCard, American Express, Discover
Will Call tickets can be picked up anytime the Box Office is open, thru event start time. Customers must present the actual credit card used to place the order and a valid photo ID.
General Information... 202-628-3200 Accessible Seating Only.. 202-661-5065
Box office is open on non-event days from 12pm-4pm (Monday-Friday); closed on non-event Saturdays and Sundays Box office is open on non-event days from 12pm-4pm (Monday-Friday); closed on non-event Saturdays and Sundays *Hours subject to change
To better accommodate your needs, Capital One Arena has requested that all accessible seating ticket accommodations be solicited only through their representatives. Please contact a Capital One Arena representative for further help with your ticket purchase.* Advance ticket purchase may be required. * Box office information is subject to change.