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Negotiation Training Course

The PD Training Negotiation Skills Training Course provides you with practical negotiation techniques that you can use in many contexts and situations. Our negotiation training course is run more like a workshop where you are taught the theory, then break out and work in pairs or small teams to practice the negotiation skills that are relevant to your needs. In this Negotiation Skills Training course you will learn theory and get the opportunity to apply it to scenarios that suit your specific needs. Learn key skills like how to lay the groundwork for a successful negotiation, choosing preferred locations, identifying the key points you're willing to concede and when to walk away from the bargaining table. This hands-on Negotiation Skills Training Course is available now throughout Australia, including Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth. Learning Outcomes By the end of this training session, participants will be able to: Understand different negotiation styles and when to apply them Understand the dominant negotiation strategies of competition and collaboration Apply the principles of BATNA and ZOPA when preparing to negotiate Apply the negotiation process and understand the basis of ‘principled’ negotiation Discover the difference between interests and positions Explore the concept of mutual gain Know how to bargain and close a negotiation Understand challenges in negotiation and how to overcome them Apply tips when negotiating by phone or email Understand the principles of ethical negotiation Course Outline Negotiation Training Course - Lesson 1 The Who, When And How Of Negotiation  What we mean by negotiation Negotiation Styles Dominant Negotiating Strategies Your Personal Style Reflection Negotiation Training Course - Lesson 2 Preparing To Negotiate  Know your BATNA The Zone of Possible Agreement (ZOPA) The Importance of Authority Reflection Negotiation Training Course - Lesson 3 Becoming A Principled Negotiator  Introductions Separate people from the problem Interests vs Positions Mutual Gain – growing the pie Objective criteria Reflection Negotiation Training Course - Lesson 4 Bargaining and Closing  Distributive and Integrative Bargaining Negotiation Tactics Making Concessions Agreement Finalisation Reflection Negotiation Training Course - Lesson 5 Challenges  Power in Negotiation Integrity - The Ethics Test Reflection Negotiation Training Course - Lesson 6 If We Can’t Meet Can We Still Negotiate?  Telephone Negotiation Email Negotiation Reflection Negotiation Training Course - Lesson 7 Reflections  Create an Action Plan Accountability = Action

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Hamilton (Touring)

Cash, American Express, Mastercard, & Visa. Will Call is located at the Box Office. Box Office Telephone: 323-468-1770 The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.

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Monster Jam

The Box Office accepts Visa, Mastercard,American Express, Discover, money orders,and cash. Will Call tickets can be picked up at the Box Office 2 hours prior to show time. Customer must present the actual credit card, a picture ID and the confirmation number. (502) 367-5144 1-800-231-8085 The Box Office hours are: Monday through Friday - 10AM to 5PM Saturday - Open during fair (day of event) 10AM to show time. Sunday - Open during fair (day of event) 12PM to show time. Patrons requesting accessible seating please contact Box Office at 1-800-231-8085.

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Monster Jam

Cash, Visa, Mastercard Located on Northwest side of the Coliseum in an outer ticket booth with a green Will Call sign. Opens 1 hour prior to event time. (228) 594-3707 (228) 594-3708 GROUP SALES : (228) 287-7825 (MS Surge Hockey Office) Mon-Fri 9:00AM to 5:00PM This is an accessible venue. For Hearing Impaired Requests: The MS Coast Coliseum is equipped with a Hearing Assistance System. Upon arriving to the venue, guest will need to proceed to the main office, located in the south lobby, to obtain the receiver. They will need to bring their drivers license to secure the receiver, and when they are finished they will need to return the receiver to the main office to reclaim their drivers license. We recommend arriving as close to the doors opening as possible.

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Wizards vs Celtics (DMV Bobblehead: Pusha T - First 10,000 Fans)

Cash, Visa, MasterCard, American Express, Discover Will Call tickets can be picked up anytime the Box Office is open, thru event start time. Customers must present the actual credit card used to place the order and a valid photo ID. General Information... 202-628-3200 Accessible Seating Only.. 202-661-5065 Box office is open on non-event days from 12pm-4pm (Monday-Friday); closed on non-event Saturdays and Sundays Box office is open on non-event days from 12pm-4pm (Monday-Friday); closed on non-event Saturdays and Sundays *Hours subject to change To better accommodate your needs, Capital One Arena has requested that all accessible seating ticket accommodations be solicited only through their representatives. Please contact a Capital One Arena representative for further help with your ticket purchase.* Advance ticket purchase may be required. * Box office information is subject to change.

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Philadelphia 76ers vs. Miami Heat

WILL CALL OPENS ONE HOUR PRIOR TO SHOW. PURCHASING CREDIT CARD REQUIRED TO PICK UP TICKETS - WILL CALL IS LOCATED AT THE MAIN BOX OFFICE ON THE BROAD STREET SOUTH SIDE OF THE CTR. THE CENTER IS EQUIPPED WITH ELEVATORS AND ACCESSIBLE SEATING IS AVAILABLE. FOR INFORMATION ON ACCESSIBLE SEATING, PLEASE CALL (215) 389-9571. TELECOMMUNICATION DEVICE FOR THE DEAF,(TDD) CALL (215) 389-9599

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