General Info Number:(617) 624-1000 Group Sales (only!): (617) 624-1805/1806 Bruins (617) 624-BEAR (Groups = 25+) Celtics (617) 523-3030 (Groups = 20+) Please do not contact Group Sales regarding sold out games!
Fall, Winter and Spring: Monday - Friday 10:00AM -6:00PM Saturday - Sunday: Closed unless there is an event. Box Office opens 3 hours prior to event start time. (closed Thanksgiving & Christmas) Summer: Monday - Thursday 10:00AM - 5:00PM Friday 10:00AM - 2:00PM Saturday - Sunday: Closed unless there is an event. Box Office opens 3 hours prior to event start time.
Cash; Check up to $100.00 w/Mass. Driver License; AMEX; Visa; MC; Discover; Diners Club
Pick up tickets starting 2 hours prior to event time. Customer must present the actual credit card used to place order and a photo I.D.
This is an accessible venue.
Course Description:
This 1-day training provides you with the basic knowledge required for the effective utilization of ITSM skill sets in any DevOps organization. The training focuses on the essential knowledge of the two different worlds, ITSM and DevOps, and how they complement each other. It helps you know how the DevOps movement fits perfectly with ITSM. The various group discussions and the case study are the primary ingredients of this course that help you understand a DevOps movement in an organization. DevOps is gaining momentum, therefore, think of this course before looking elsewhere for the DevOps movement in your organization. As DevOps is gaining momentum this course will prepare participants in aligning this new, agile way of thinking with the traditional ITSM processes.
Course Topics:
● Training Introduction
● Overview
● Training Objectives
● Course Agenda
● Type of Activities
● Course Book
● Group Activity
● DevOps and ITSM (ITIL)
● ITIL Refresh
● Overview of ITIL Key Lifecycle Phases and Outputs
● What is DevOps?
● Challenges Leading to DevOps
● A Brief History of DevOps
● How DevOps make it easy for a business to work with IT?
● How DevOps drives business performance?
● Why DevOps? (The Benefits)
● DevOps Core Principles
● Defining a DevOps Team
● DevOps Organization
● Activity-Focused vs. Product-Focused
● Automate Everything and Obtain Immediate Feedback
● Continuous Delivery
● Culture
● DevOps Journey Examples
● Different Starting Points
● DevOps Journeys
● Case Study: EJ Airways
● Group Discussion: DevOps Impact on EJ Airways
● Contribution of ITIL and DevOps
● ITIL and DevOps Complement Each Other
● Positioning DevOps in ITSM Processes
● Why DevOps and ITIL need each other?
● Realization of DevOps Teams Objectives Through ITIL
● DevOps Teams in EJ Airways
● EJ Airways Baggage Handling System: Stop Your Work
● Group Discussion: ITSM Providing a Solid Base for DevOps in Operation
● Introduction Case for Design and Transition
● Group Discussion: ITSM Providing a Solid Base for DevOps in Design and Transition (Optional)
● DevOps Agile Skills Association (DASA)
● DASA Competence Framework
● DASA Mission
Learning Goals:
● Relate and complement DevOps and ITSM.
● Describe DevOps.
● Discuss the value of ITSM in a DevOps environment.
● Explain how to utilize ITSM processes in DevOps teams.
Course Agenda:
Day 1
● Training Introduction
● DevOps and ITSM (ITIL®)
● DevOps Journey Examples
● Contribution of ITIL® and DevOps
● DevOps Agile Skills Association (DASA)
Who can Attend?
● Individuals involved in IT development, IT operations or IT service management
● Individuals whose role is affected by DevOps and continuous delivery, such as the following IT roles:
1.DevOps Engineers 2.Product Owners 3.Integration Specialists 4.Operations Managers 5.Incident and Change Managers 6.Other IT and Process Managers 7.System Administrators 8.Network Administrators 9.Business Managers 10.Automation Architects
Course Description:This Course is a starting point for you to acquire the techniques, skills and tools that enable you to build Agile discipline.
In addition to Defining Agile Principles, we will cover the advantages and disadvantages of Agile development. Get first-hand experience by organizing and participating in an Agile team. Put the concepts you learn to Practice instantly in the classroom project. Understand and learn how to take advantage of the opportunities for Agile. Finally gain an understanding and Practice the collaboration and communication needed between customer and developers for Agile to succeed.
Course Topics:
Agile Overview
● What is Agile?
● Agile Methods — Principles and Practices
● Agile Benefits — what you can expect
● Why Agile works
● Agile Teams
Agile Basics & Practices
● User Roles and Personas
● Definition of Agile Methods
● Agile Practices
● Sprinting: Agile Practices in Motion
● Product vision, roadmap and planning
● Product Backlog and User Stories
● Prioritization techniques
● Relative Estimating
● Agile’s iterative approach
Becoming Agile
● The Top 10 Agile Myths How to “Become Agile”
● Ten Pitfalls when Implementing Agile Setting your Course Forward
Learning Goals:
● Understand Agile Principles and how to build the discipline to support those Principles in your everyday Practice
● Appreciate the history of Agile and how the collection of Principles and Practices came together to enable customer success
● Know how to examine Agile methods, including: Scrum, Extreme Programming, AgileUP, Feature Driven Development, Lean Development and DSDM
● Understand how to draw Best Practices from the various methodologies that will contribute to your team success
● Talk the talk: Learning the Agile terminology, roles and forums with their context
● Walk through the Processes that support Agile Principles to enable the delivery of great products
● Begin to map the transition of your existing team or enterprise-level Processes, artifacts and forums to Agile
● Discover the power of Agile teams through communication, collaboration and cadence
● Uncover the pitfalls that teams will encounter in an Agile transition and understand how to overcome those challenges
● Lay the foundation upon which you can build a Learning team and organization
Course Agenda:
Day 1
● Agile – A Clear Definition
● A Brief History of Software Development
● Agile Methods
● Agile Practices
● Agile Basics
● Putting Agile into Action – Becoming Agile
Who can Attend?
This Agile software development training Course is designed for anyone who is considering the use of Agile Methods for software development, including:
● Project Managers
● Program Managers
● Analysts
● Developers
● Programmers
● Testers
● IT Manager/Directors
● Software Engineers
● Software Architects
● Customers/Stakeholders
● Product Managers
The Addams Family Musical by Andrew Lippa, Marshall Brickman, and Rick Elice Directed by Rebecca Campbell October 9 November 8 Based on the popular family tv show, Addams Family is a kooky, spooky Halloween show perfect for the young and the young at heart. All your favorite characters are here and this time they sing!
Cash, Visa, MasterCard, American Express, Diner's Club, JCB
Location : box office Opens : 1 hour prior to door time Customer must present the actual credit card used for the purchase, a photo ID and Ticketmaster account confirmation number in order to receive tickets.
(689)329-2583
The House of Blues Orlando Box Office is open Tuesday-Thursday from 12pm-7pm, as well at 12pm on all show days. Please call (689)329-2583 for more information *If there is a concert in the music hall, then the box office will be open until the headliner goes on stage*
The House of Blues is an "all general admission" venue. Patrons requesting accessible seating may purchase and use a regular general admission ticket. Please arrive 30 minutes prior to doors opening to be accommodated.