Die Begleitung von großen Gruppen steht im Fokus dieses Workshops mit Frederik Wortmann und Jutta Weimar. Wir vermitteln in 3 Tagen wichtige Prinzipien, Methoden und typischen Arbeitsweisen der Grossgruppenbegleitung. Der Workshop profitiert von unserer je über 20-jährigen Praxiserfahrung mit Gruppen bis zu 1.000 Teilnehmende.
Großgruppenbegleiter*innen gestalten den methodischen, räumlichen und zeitlichen Rahmen, in dem Teilnehmende ihre Themen und Anliegen bearbeiten können. Ein echter, lebendiger und tiefer Kontakt und Dialog kann zwischen den Teilnehmenden entstehen. Die unterschiedlichen Perspektiven, Meinungen und Sichtweisen werden erfahrbar. Die kollektive Intelligenz der gesamten Gruppe kann sich entfalten. Entscheidungen und Vereinbarungen werden verbindlich. Fähigkeit und Wille zur Veränderung können sich entfalten. So werden Teams, Netzwerke und Organisationen darin unterstützt, vorhandene Potenziale und Energien zu nutzen und konkrete Projekte voranzubringen.
Der Großgruppenworkshop ist praxisorientiert: Erfahrungsorientiertes und interaktives Lernen auf der Basis eigener Ressourcen wird durch gezielte Theorie-/Wissensbeiträge und Know-How ergänzt.
Wir werden im Workshop verschiedene Großgruppenprozesse erleben, das individuelle und kollektive Erleben reflektieren und den Transfer in die unterschiedlichen Praxen sichern.
Ihr Nutzen:
Sie erfahren, welche Anforderungen Großgruppenprozesse an den Vorbereitungsprozess und an Sie selbst stellt und wie Sie Prozesse erfolgreich planen und umsetzen (Vorbereitung, Klarheit in der Rolle, Wahl der Methoden, Vertrauen in den Prozess)
Sie können souveräner entscheiden und planen, welche Fragestellungen mit welchen Menschen in welcher Zeit bearbeitet werden können
Sie lernen typische Arbeitsweisen, Phänomene und und Prinzipien der Großgruppenarbeit kennen- in Abgrenzung zur Moderation von Kleingruppen
Sie bekommen mehr persönliche Klarheit und Sicherheit in der Begleitung von Gruppenprozessen
Sie lernen, wie sie Interaktion, Ko-Kreation und die „Magie des Dialogs“ einsetzen können, um mit großen Gruppen zu erstaunlichen Ergebnissen zu kommen
Sie lernen die Essenz aus typischen Großgruppenmethoden kennen, z.B. World Café, Open Space, Future Search, RTSC, Appreciative Inquiry und kennen Grundsätze ihres Einsatzes.
Cash, AmEx, Visa, MC
Pick up tickets one hour prior to the show. Customers must present the actual credit card used to place the order and a photo ID.
(212) 221-1211
Monday - Saturday 10am - 8pm Sunday 12pm - 6pm
Cash, Mastercard, Visa and Amex (no checks)
Pick up tickets starting one hour prior to show. Customer must present the actual credit card used to place the order, a photo I.D., and the order number.
(212) 921-7862
Monday, Thursday and Friday: 10:00am - 8:30pm Tuesday and Wednesday: 10:00am - 6:00pm Saturday: 9:00am - 8:30pm Sunday: 10:00am - 7:30pm
Elevators: Entrance is located at 210 W. 50th Street Escalators: NO
Cash and All Major Credit Cards
MUST HAVE PHOTO I.D. & CREDIT CARD USED TO PURCHASE TICKETS WHEN PICKING UP WILL CALL TICKETS
(702) 733-3111 1-866-574-3851 - Group Sales (10+)
Box office hours: 11:00AM- 10:30PM Group sales hours: M-F 9:00am – 5:00pm
To better accommodate your needs the box office has requested that special seating accommodations be solicited through their representatives.
Working with Children in Rugby Union is a rewarding experience, and this qualification course offers guidance on developing the whole child through the game. It will qualify you to coach and referee (game coaching) children in Rugby Union; through your work you will be better able to develop core skills and core values in young players in an active, purposeful, enjoyable and safe environment.
Dates
Monday 10th Feb (9am-5pm), Tuesday 11th Feb (9am-5pm)
Aims
On completion coaches will be able to:
Demonstrate equitable qualities appropriate to the role and responsibilities of rugby union coach of children
Understand the principles of coaching
Know how to plan, establish and maintain a safe coaching environment
Understand how to plan and support the delivery of activities that are age and stage appropriate for all players
Understand how to develop own coaching practice
Outline
This course is organised by approved coaching centres and delivered by SRU accredited coach educators. It will last approximately 19 hours (14 hours on course, 5 hours home study) and coaches must attend the full course to receive the final qualification
Assessment
This course is competence based and involves on-course appraisal. It involves both classroom and outdoor practical activities, where coaches will be expected to participate fully in all sessions.
The boys are back! Catch 5ive, A1, Damage and 911 at venues all over the UK in February and March, bringing you a hit-packed show of pop classics. Four acts, one unforgettable night! General Admission and VIP / Meet & Greet tickets on general sale Wednesday 10th of April at 10am.
ID may be required on entry as proof of purchase. Resales are strictly not permitted. The promoter reserves the right to void any tickets found on, or sold through any secondary resale sites.
The Footprint Center accepts the following methods of payment at the Box Office:VISA MASTERCARD DISCOVER AMERICAN EXPRESS CASH, PHX ARENA NO LONGER ACCEPTS CHECKS
The WILL CALL windows open two hours prior to events and are located on the Northwest side of the building in the Pavilion. WILL CALL PICK-UP: The Footprint Center requires that customers picking up WILL CALL tickets furnish the following: 1) PICTURE IDENTIFICATION THAT MATCHES THE PICK-UP NAME 2) CONFIRMATION NUMBER THAT MATCHES THE CUSTOMER ACCOUNT ALTERNATE WILL CALL PICK-UP: If another person, other than the person ordering and paying for the tickets, is picking up a WILL CALL order, the ALTERNATE PICK-UP name MUST be on the account. To get the alternate pick-up name noted on the account, the original purchaser MUST contact Ticketmaster at (1-800-745-3000), ask for customer service to verify account information and request alternate pick-up.
Northwest side of Footprint Center in the Pavilion.(602)379-7800 Suns Game Nights call (602)379-7867
Monday - Friday: 10:00am - 5:00pm Saturday - Sunday: closed except on event days and special on sales.
PHOENIX SUNS: To purchase Phoenix Suns tickets for people with disabilities, subject to availability, please call Footprint Center at (602)379-7867 or visit Footprint Center ticket office. Accessible tickets can also be purchased at all Ticketmaster locations, by calling (800)745-3000 or online at ticketmaster.com. ARIZONA RATTLERS: To purchase Arizona Rattlers tickets for people with disabilities, Subject to availability, please call Footprint Center at (602)379-7800 or visit the Footprint Center ticket office. Accessible tickets can also be purchased at all Ticketmaster locations, by calling (800)745-3000 or online at ticketmaster.com. PHOENIX MERCURY: To purchase Phoenix Mercury tickets for people with disabilities, subject to availability, please call Footprint Center at (602)252-9622 or visit the Footprint Center ticket office. Accessible tickets can also be purchased at all Ticketmaster locations, by calling (800)745-3000 or online at ticketmaster.com. ARENA CONCERTS AND OTHER EVENTS: To purchase concert or other event tickets for people with disabilities, subject to availability, please call Footprint Center at (602)379-7800 or visit Footprint Center ticket office. Accessible tickets can also be purchased at all Ticketmaster locations, by calling (800)745-3000 or online at ticketmaster.com.
Cash, MC, VISA, AMX, DISCOVER
Will Call is available at the Box Office 2 hours prior to event.
General Information#: (508)339-2331
For the safety of our employees and guests, the box office will be closed until further notice. Please keep checking back here for updates as to when we re-open. We appreciate your understanding.
The MetLife Stadium Box Office will accept cash, Visa, Mastercard, Discover, and American Express. Personal checks will not be accepted.
Ticketmaster Will Call may be picked up at any open ticket window. For all events, non-Ticketmaster will call orders may be picked up at the designated will call window. Will call tickets will be available beginning at least 2 hours prior to the scheduled start time for the event.
Box Office: 201.559.1300, tickets@metlifestadium.com - General Ticket Inquiries - ADA Ticket Inquiries Guest Services: 201.559.1515, info@metlifestadium.com
MetLife Stadium Box Office is open Monday – Friday 11am – 5pm. The Box Office is located in the West VIP lobby. Please park in Lot G, enter through MetLife Gate and into the large glass doors labeled “West VIP.”
MetLife Stadium is fully accessible including all concession stand locations, merchandise stands, ATM's and seating areas. Accessible seating for guests with special needs is available on all levels and in all price ranges. Elevators are located in the southeast (SAP), southwest (Verizon), and northwest (Pepsi) corners of the stadium. Ramps are located at the north and south entrances. Seats with removable armrests are located throughout the stadium. A limited number of wheelchairs are located at each of the entrance gates to transport guests with limited mobility to their seating area. Guests may contact the MetLife Stadium at 201-559-1515 or ADAinfo@metlifestadium.com for more information or any additional needs for non-NFL events. MetLife Stadium ADA Ticket Questions call 201-559-1300. New York Giants ADA Ticket Purchases call 201-935-8222. New York Jets ADA Ticket Purchases call 973-549-4585. For wheelchair accessible and limited mobility patrons for non-NFL events, please click on the "Request Accessible Tickets" icon on the right side of the page to be taken to a dedicated page for accessible seating purchases. Please request the total number of wheelchair plus companion seats or limited mobility plus companion seats within the same wheelchair dropdown box so you may sit together.
Course Description:
The ITpreneurs case study driven ITIL Practitioner Course offers practical guidance for professionals on how to adopt and adapt ITIL for their organization. This Course is the next logical step for individuals who have earned the ITIL Foundation Certificate and are familiar with the ‘what’ and ‘why’ of ITIL. ITIL Practitioner will focus on the ‘how’.
This immersive case study driven Course is developed by practitioners for practitioners! During the 3-day Course, individuals, teams, and organizations will learn to address the challenges faced by them due to IT Service Management (ITSM) improvement initiatives.
The Course is packed with interactive assignments, tools, checklists, and guidance on how to make the improvement changes happen. You will learn to describe, explain, and distinguish among the various elements of being an ITIL Practitioner. Moreover, it helps you in Practice solving, calculating, and applying the knowledge and techniques to a realistic scenario. The Course also includes a toolkit and continuous Learning track to give you an ongoing support throughout your improvement journey.
Course Topics:
Module1: Course Introduction
● Course Learning Objectives
● Course Agenda
● ModuleLearning Objectives
● Topics Covered in This Module
● Scenario-based Learning
● Course Structure
● Certification
● The ITIL CSI Approach
● Guiding Principles
● Get to Know Each Other
Module2: THE JOURNEY
● Intent and Context
● References
● Relevant Glossary Terms
● ModuleLearning Objectives
● A Message from the CEO
● Current Challenges
● The CSI Approach: What is the vision? Where are we now?
● What is the vision?
● Where are we now?
● The Assignment
● Sources and Inputs
● Decision Time!
● Debrief
Module3: ORGANIZATIONAL CHANGE Management (OCM)
● Intent and Context
● References
● Relevant Glossary Terms
● ModuleLearning Objectives
● Topics Covered in This Module
● Purpose and Approaches
● Essentials for Successful Improvement
● Implementing a Successful Change
● Continual Improvement of OCM
Module4: THE DESIRE
● Intent and Context
● References
● Relevant Glossary Terms
● ModuleLearning Objectives
● The CSI Approach: Where do we want to be?
● Where do we want to be?
● Vision to Measurement Trail
● Our Goals and Value
● Never Lose the Big Picture!
● Company Requirements
● The Assignment
● Sources and Inputs
● Presenting the Power of the Story
● Debrief
Module5: COMMUNICATIONS
● Intent and Context
● References
● Relevant Glossary Terms
● ModuleLearning Objectives
● Topics Covered in This Module
● Good Communication
● Communication Principles
● Communication Techniques
● Types of Communication
Module6: THE ROADMAP
● Intent and Context
● References
● Relevant Glossary Terms
● ModuleLearning Objectives
● The CSI Approach: How do we get there?
● How do we get there?
● Refresher: Five Major Aspects of Service Design
● Refresher: Balanced Scorecard
● Mixing Frameworks and Methods
● A Message from Lynda, Head of PR
● The Assignment
● Sources and Inputs
● Getting into Character: You are EJ Airways!
● A Message from the CEO
● Meeting Time
● Debrief
Module7: METRICS and MEASUREMENTS
● Intent and Context
● References
● Relevant Glossary Terms
● ModuleLearning Objectives
● Topics Covered in This Module
● Metrics and Measurements in CSI
● Cascades and Hierarchies
● Metrics Categories
● Assesments
● Reporting
Module8: CHECK, CONTROL, and REDIRECT
● Intent and Context
● References
● Relevant Glossary Terms
● ModuleLearning Objectives
● The CSI Approach: Did we get there?
● Did we get there?
● Refresher: DIKW Model
● Benefits Realization
● Progress Iteratively
● The Assignment
● Sources and Inputs
● Analysis Time
● Stop Your Work
● Discussion Time
● Debrief
Module9: STAY TUNED
● Intent and Context
● References
● Relevant Glossary Terms
● ModuleLearning Objectives
● The CSI Approach: How do we keep the momentum going?
● How do we keep the momentum going?
● Resistance Management Plan
● Reinforcement with Balanced Diversity
● The Assignment
● Sources and Inputs
● CEO’s State of Mind
● Debate Time
● Debrief
Module10: GUIDING Principles
● Intent and Context
● References
● Relevant Glossary Terms
● ModuleLearning Objectives
● Topics Covered in This Module
● The Guiding Principles
● Applying the Guiding Principles
Module11: EXAM PREPARATION GUIDE
Learning Goals:
● Understand the ITSM concepts that are important drivers of Continual Service Improvement (CSI)
● Able to apply the ITSM guidance Principles in a real-world context
● Able to apply the CSI approach to manage improvements in a given organizational context
● Connect and align ITIL with other frameworks, good Practices, and methodologies, such as Lean, DevOps, Agile, and SIAM
● Able to use metrics and measurements to enable continual improvement
● Understand how to communicate effectively to enable CSI
● Able to apply organizational change Management to support continual improvement
Course Agenda:
Day 1
● Course Introduction
● The Journey
● Organizational Change Management (OCM) (Lecture)
● The Desire
● Communications (Lecture)
Day 2
● The Roadmap
● Metrics and Measurements (Lecture)
● Check, Control, and Redirect
Day 3
● Stay Tuned
● Guiding Principles (Lecture)
● Exam Preparation Guide
Who can Attend?
This Course is of interest for ITSM professionals. Whether working in customer service or involved in running projects, everyone should be able to identify, initiate, and successfully complete service improvement initiatives either small or large:
● IT Management
● IT Support Staff
● IT Consultants
● Business Managers
● Business Process Owners
● IT Developers
● Service Providers
● System Integrators